Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I wanted to have both a national and international reach for this company, and the work is starting to pay off. I recently got a referral for a company in Spain. Soon, I will also have the biggest appointment of my coaching career as a direct result of my work with Clarke Inc. I have an entire digital footprint thanks to Clarke Inc.
Time is very important to me, and that’s why I work with Victor. I feel that he understands me and my business. We go into each project with clear expectations of what each of us is going to do. I know the deadlines will be met and that they will deliver what I want. If I’m ever unsatisfied with something, he fixes it.
When it comes to print, they’re experts. I can go to Clarke Inc. with an idea for a direct mail piece or a flyer, and they make it happen. Clarke Inc. advises me on how to save money on my marketing because they understand the print business.
How did Clarke Inc. perform from a project management standpoint?
I’m a driven entrepreneur, and I love working with Clarke Inc. because they can raise their speed to match mine. I don’t need to have a 40-minute conversation about an issue. When we’re doing business, it’s always laser-focused. I never feel rushed, but we cover the issue, and Clarke Inc. takes care of it. That’s all I want.
I never have to speak with different people about various aspects of the project. I have one point of contact.
What did you find most impressive about Clarke Inc.?
Victor has a unique ability to help small business owners who are overworked. He helps me focus. When I work with Clarke Inc., I’m confident that they’ll get things done. Their team works together flawlessly.
My relationship with Clarke Inc. eliminates any need for me to vet vendors for any marketing components individually. I go to him with an idea, and he can direct me in the best way to execute that idea. I’ve never met anyone who can interact with a small business owner the way Victor does. Clarke Inc. is a non-replicable transition point for small business owners to go from analog to digital confidently and accept new technology.
Are there any areas Clarke Inc. could improve?
I think he needs to work on expanding his team and finding the right people. He’s got rock stars right now, but what happens when a small agency loses a team member?