# Clarion Technologies Clarion Technologies Reviews (21), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 3 connections joined Clarion Technologies's Network [Visit Website](http://www.clariontech.com/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/clarion-technologies) **We Help Build Your Team** For over 25 years, Clarion Technologies has helped businesses build, modernize, and scale software with measurable outcomes and transparent delivery. We partner with enterprises, SMBs, and high-growth startups to turn technology initiatives into reliable results. Our proof-led delivery model combines deep engineering expertise with clear visibility into progress, quality, and impact. We serve industries including Healthcare, BFSI, Manufacturing, Education, Retail, Construction, Telecom, and Media, delivering software that drives speed, stability, and long-term value. With 400+ engineers and 1,500+ clients across North America, Europe, and Saudi Arabia, we deliver at scale through disciplined execution, strong governance, and predictable outcomes. Our vEmployee™ model provides dedicated, pre-vetted developers who integrate seamlessly with your team, supported by Clarion’s standards and quality controls. **Why Clients Choose Us:**  25+ years of software engineering excellence,  400+ skilled professionals across multiple technologies , 85% repeat business from our 1,500+ global clients , 35% faster delivery cycles and 2–3 week average ramp-up time , Deep domain expertise with measurable outcomes ,98% client satisfaction Areas of Expertise: - **Artificial Intelligence:** Generative AI solutions,  Predictive analytics & intelligent automation  AI copilots & chatbots  Intelligent document processing - **Cloud Solutions:** Cloud migration & modernization  Application re-engineering for the cloud  Cloud-native application development  Multi-cloud strategy & deployment - **Legacy System Modernization:** Platform re-engineering , Technology stack migration , API-first modernization , UI/UX transformation for legacy apps - Custom Software Development - Modern web & mobile application development - Scalable, secure, and high-performance systems - Product engineering from concept to launch - Ongoing enhancement, support & maintenance ## Company Information - Minimum project size: $5,000+ - Hourly rate: $25 - $49 - Number of employees: 250 - 999 - 2 Locations: - Pune, India (Headquarters) - New York, NY - Founded in 2000 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Web Development - 20% Application Testing - 20% Custom Software Development - 10% E-Commerce Development - 10% Enterprise App Modernization - 10% Mobile App Development ### Focus Areas - CMS Focus: - 34% Sitecore CMS - 33% DNN (DotNetNuke) - 33% WordPress CMS - Programming & Scripting: - 30% ASP.NET - 30% PHP - 10% ASP - 10% Ember.js - 10% Kotlin - 10% Redux - Application Platforms: - 30% Azure Platform - 20% Amazon Application Development Framework - 20% Linux server - 20% Windows server - 10% Other app platform - Frameworks and CMS: - 22% .NET - 6% Angular - 6% CakePHP - 6% CodeIgniter - 6% Django - 6% Flutter - 6% Laravel - 6% NodeJS - 6% React - 6% React Native - 6% Spring MVC - 6% Symfony - 6% VueJS - 6% Zend PHP - Mobile Focus: - 15% Business Intelligence Mobile App Development - 15% Mobile Commerce - 15% Publishing & Digital Content Mobile App Development - 15% Sales Enablement & CRM Mobile App Development - 10% Field Operations Mobile App Development - 10% Financial Mobile App Development - 10% Learning & Education Mobile App Development - 10% Productivity Mobile App Development ### Industries - 5% Supply Chain, Logistics, and Transport - 5% Energy & natural resources - 5% Utilities - 5% Business services - 5% Hospitality & leisure - 5% Legal - 5% Government - 5% Consumer products & services - 5% Information technology - 5% Retail - 5% Education - 5% Automotive - 5% Manufacturing - 5% Financial services - 5% Telecommunications - 5% Medical - 5% Real estate - 5% Media - 5% Arts, entertainment & music - 5% Non-profit ### Clients - 60% Small Business (<$10M) - 40% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Clarion Technologies is noted for providing good value for cost, with project investments ranging from $30,000 to over $500,000. Clients appreciate their responsiveness and ability to scale services, highlighting a culture of accountability and dedication to project success without significant complaints regarding pricing. **Most Common Project Size**: $200,000 to $999,999 based on 15 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $200,000 to $999,999 based on 6 reviews - Web Development: $200,000 to $999,999 based on 5 reviews - E-Commerce Development: $50,000 to $199,999 based on 3 reviews - Application Testing: $50,000 to $199,999 based on 2 reviews - UX/UI Design: $200,000 to $999,999 based on 1 review - Business Consulting: $200,000 to $999,999 based on 1 review - Mobile App Development: $200,000 to $999,999 based on 1 review - Other IT Consulting and SI: $200,000 to $999,999 based on 1 review - Web Design: $50,000 to $199,999 based on 1 review - BI & Big Data Consulting & SI: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Clarion Technologies Review Insights Overall Review Rating: 4.7 - Quality: 4.6 - Schedule: 4.7 - Cost: 4.5 - Willing to Refer: 4.3 ### Top Mentions - Great project management (5 mentions) - High-quality work (5 mentions) - Proactive (5 mentions) - Timely (4 mentions) - Collaborative (3 mentions) - Honest (3 mentions) - Team players (3 mentions) - Flexible (2 mentions) - Great team (2 mentions) - Puts the customer first (2 mentions) - Unique expertise (2 mentions) - Communicative (1 mentions) - Dedicated (1 mentions) - Efficient (1 mentions) - Experienced (1 mentions) - Hard working (1 mentions) - Knowledgeable (1 mentions) - Open to feedback (1 mentions) - Reasonable pricing (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Commitment to Ethical Standards** Clarion Technologies is recognized for their integrity and adherence to core values. Clients appreciate their ethical approach and commitment to maintaining high professional standards. **Proactive and Client-Centric Approach** Clients commend Clarion Technologies for their proactive approach in understanding project needs, suggesting improvements, and aligning product strategy with business goals. Their commitment to client success is frequently highlighted. **Potential Communication Enhancements** While communication is generally strong, there have been instances where clients experienced minor issues, such as needing to repeat instructions. Improvements in understanding client recordings and feedback are suggested. **Areas for Improvement in Frontend Development** Some clients noted that while Clarion's backend development is strong, their frontend design can sometimes be subpar. Suggestions include improving the quality and modernity of their frontend development practices. **Consistent Quality and Reliability** Clarion Technologies is praised for delivering high-quality work consistently. They have maintained long-term partnerships with various clients by meeting expectations and providing reliable services. **Passion for Client Success** Clients value Clarion's dedication and passion for delivering successful outcomes. Their team is described as part of the client's family, showing a genuine investment in the client's success. **Wide Range of Industry Expertise** Clarion Technologies serves a diverse range of industries, including public safety, healthcare, e-commerce, and education. Their ability to cater to various sectors showcases their adaptability and expertise. **Flexible and Scalable Resource Allocation** Clarion offers flexibility in scaling resources up or down based on project needs. They are appreciated for quickly finding qualified developers, which helps in adapting to changing client requirements. **Effective Communication and Collaboration** Clarion Technologies is noted for their effective communication, often integrating seamlessly with client teams. They use regular virtual meetings and messaging apps to maintain clear and open channels with clients. **Technically Diverse and Skilled Team** Clarion Technologies has demonstrated expertise in various technologies such as .NET, PHP, Flutter, and C++. They provide comprehensive solutions, including custom app development, integration, and maintenance, catering to diverse client needs. ### Clarion Technologies Reviews #### Customer Portal Dev for Intellectual Property & Language Co (Featured Review) **The Project** - Services: Application Testing, BI & Big Data Consulting & SI, Custom Software Development, Web Development - Project size: Confidential - Project length: Nov. 2017 - Ongoing **Project Summary**: Clarion Technologies developed a customer portal for an intellectual property and language company. They created a development team that defined processes, standards, and best practices for the software. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Program Manager, Morningside a Questel Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 7, 2023 **Feedback Summary**: Clarion Technologies had an exceptional focus on technical capabilities, standardization, and automation of processes. The team was proactive, honest, and reliable, and the client was highly pleased with their smooth processes. ""They are always proactive in suggesting new ways of improving our processes."" **BACKGROUND** Please describe your company and position. I am the Technical Program Manager of Morningside a Questel Company Describe what your company does in a single sentence. Intellectual property and language services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Clarion Technologies to accomplish? Develop customer portal fully integrated with company's digital assets Organize a development team and apply industry standards and best practices **SOLUTION** How did you find Clarion Technologies? Other Why did you select Clarion Technologies over others? Good value for cost Company values aligned What was the size of Clarion Technologies’s team? 6-10 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Developing a new customer portal that integrated with the rest of the company's digital assets, strategy for implementation of several versions of that portal. Establishing development team from scratch and defining processes, standards, and best practices for the software lifecycle. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Regular and predictable release cadency Describe their project management. Did they deliver items on time? How did they respond to your needs? They have a focus on standardization and automation to help make the processes smoother. They are always proactive in suggesting new ways of improving our processes. What was your primary form of communication with Clarion Technologies? Virtual Meeting What did you find most impressive or unique about this company? Their focus on technical capabilities and also integrity and honesty. Are there any areas for improvement or something Clarion Technologies could have done differently? I couldn't pin point an area they would need to improve. --- #### Software Solutions Dev for Public Safety Solutions Co **The Project** - Services: Application Testing, Custom Software Development, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2007 - Ongoing **Project Summary**: A public safety solutions company has hired Clarion Technologies to develop software solutions. The team has built out additional products based on customer feedback. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founter, Frontline Public Safety Solutions - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Dec 16, 2025 **Feedback Summary**: Thanks to Clarion Technologies' work, the client has seen more customer sign-ups based on referrals from existing customers. Clarion Technologies has delivered on time and shown great passion for delivering quality products. The team has also provided ideas to improve the project's outcome. "“They often provide ideas that make sense.”" **BACKGROUND** Please describe your company and position.I am the Founter of Frontline Public Safety SolutionsDescribe what your company does in a single sentence.Provide SAAS software to the Public Sfety industry. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Clarion Technologies to accomplish?build software solutions **SOLUTION** How did you find Clarion Technologies?Online SearchWhy did you select Clarion Technologies over others?Great culture fitGood value for costCompany values alignedHow many teammates from Clarion Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We started with one single software platform to help police and dispatch industry stay efficient with daily tasks. This has led into customer feedback which now we offer 10 software platforms over the past 10 years. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?More customer sign-up based on referrals from existing customers. Customer feedback on existing products gave us the details to build out additional products for the same audience.Describe their project management. Did they deliver items on time? How did they respond to your needs?We provide detaild specifications on tasks to ensure that Clarion delivers on time. We treat the this as a 24 hour operation, as we provide specs during our work day, provide to Clarion and they code in their work day. Which allows us to see their progress on a daily basis.What was your primary form of communication with Clarion Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The developers on our team are very pationate about delivering a good product. They often provide ideas that make sense. We try and provide details to "Why" we build certaion products, which gives them a better understanding of the outcomes we are looking to provide to our customers.Are there any areas for improvement or something Clarion Technologies could have done differently?completely satisfidd with Clarion, I have personally been using their services for 18+ years and dont plan on changing. --- #### Progressive Web App & Mobile Apps for Software Startup **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: Clarion Technologies has developed the software and mobile apps using .NET and Flutter of a software startup. The team has also worked on setting up CI/CD pipelines, AWS infrastructure, and API gateways.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Vital Dynamix - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 7, 2023 **Feedback Summary**: Thanks to Clarion Technologies, the client achieved faster production pushes. The team uses best practices and manages the engagement well. They meet budget and timeline goals and have an in-depth understanding of the client’s needs. They also ensure that the client has the appropriate resources.  "“They understand what we need and make sure that we have the proper resources.”" **BACKGROUND** Introduce your business and what you do there.I’m the CTO of Vital Dynamix, a software startup. We have two primary pieces of software. One is an electronic visit verification software, which tracks home health visits. The other is called Vital ACS, which is an adult care software intended to be used in assisted living programs. It’s also been used frequently in enriched housing programs. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies?We’ve worked with Clarion Technologies to develop our software products. **SOLUTION** What was the scope of their involvement?Our software products already existed before we engaged Clarion Technologies, but they were in their early stages. We brought the team in to revamp and continue developing the products. We first did a knowledge-transfer process and an assessment to help them understand our software. After redesigning the products’ UI, we brought on the appropriate resources from them, including .NET and Flutter developers. We didn’t have mobile apps at one point. We realized that our progressive web app wouldn’t completely fulfill our needs, so we needed a better solution. Specifically, we needed a mobile app that could run natively on Android and iOS phones and work in offline mode. We went to the Clarion Technologies team and told them we needed two mobile apps in 45 days. They pulled together a couple of Flutter developers for us. At present, we typically meet with them on our daily scrum meetings in which we talk about existing issues and features. The developers show us what they’ve developed and talk about any blockers they might have. We use the Agile approach to develop the software rapidly. We also use Clarion Technologies’ infrastructure services. For example, their DevOps team works with us and helps us work on tasks such as setting up CI/CD pipelines, AWS, and API gateways. For key technologies, the progressive web app was built on the .NET framework. The mobile apps have been built using Flutter. What is the team composition?We’ve worked with three .NET developers from Clarion Technologies; they consist of one junior developer and two senior developers, which include Neeraj (Senior Developer). A QA specialist and a designer have since joined the team. We’ve brought on two Flutter developers. Chetan (Senior System Administrator) and Vinit (Technology Architect) have worked with us, too.How did you come to work with Clarion Technologies?Clarion Technologies was a referral by another organization. How much have you invested with them?We’ve spent around $230,000. What is the status of this engagement?The partnership started in February 2022, and it’s ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The Agile framework has truly helped our platforms. Prior to adopting this framework, we had several weeks between production pushes. People didn’t see feature changes frequently, and the software was stagnant for a while.Since switching to the Agile framework with Clarion Technologies, we’ve managed to get several production pushes — sometimes even twice a week. The software has evolved much more quickly. Overall, Clarion Technologies takes ownership of their work. Neeraj is a great developer. If he’s assigned to a task, he doesn’t just complete the task. He also analyzes what he needs to do and makes suggestions for improvements. Moreover, all resources from Clarion Technologies use best practices for their work. How did Clarion Technologies perform from a project management standpoint?They’ve been able to stay on budget and meet our deadlines. There have been a couple of times when they’re behind schedule, but they’ve stayed on time and met our expectations 90% of the time. To communicate, we mainly use Teams. What did you find most impressive about them?What impresses me the most about Clarion Technologies is their ability to understand what we need. Their project manager has been great at balancing their team. They understand what we need and make sure that we have the proper resources.  Are there any areas they could improve?We’ve experienced a slight communication issue before. For instance, we sometimes make a recording that illustrates an issue that we come across. There are times when we have to repeat something over and over again even though they already have the recording and the issue seems clear to us. To be fair, this isn’t exactly a huge and detrimental problem. It’s just something that they could improve. Do you have any advice for potential customers?Fully understand what you want. If you don’t understand your product, you can’t expect Clarion Technologies to understand it as well. Ensure that you understand what you’re asking them to develop. Make sure that the team has a crystal-clear picture of what the project is supposed to look like — clearly define your goals. For context, we made this mistake in the beginning. We didn’t fully understand what we needed until we started working with the team. As a result, we lost a couple of weeks. We probably could’ve made more progress in those weeks if we had a more clearly defined project roadmap.  --- #### Web Development for Newspaper Company **The Project** - Project size: $200,000 to $999,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: A newspaper company has hired Clarion Technologies for web development. They provide further development for the client's existing Drupal CMS, adding AI and social media functions to their platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, The Northside Sun - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Apr 27, 2023 **Feedback Summary**: The client's website stats substantially increased thanks to Clarion Technologies' organized process. Clarion Technologies meets the project's deadlines and budgets thanks to their structured project management. The client also praises their accountability throughout the engagement. "''They’ve done a great job delivering exactly what I want.''" **BACKGROUND** Introduce your business and what you do there. I’m the president of The Northside Sun, a news company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Clarion Technologies? We wanted to create a news and social media website for our local community. **SOLUTION** What was the scope of their involvement? Clarion Technologies has been helping us with web development in our existing customized Drupal open CMS. To jumpstart the project, we’ve asked them to coordinate with our internal development team and give them a list of our requirements, including the ability to share our stories on the front page using AI to determine what to display and when. We’ve also requested a social-media-like interaction in the platform where users can rank stories, see who’s reading them, and see a read counter. What was the team composition?  We’ve worked with four members of Clarion Technologies’ team. How did you come to work with Clarion Technologies? We found Clarion Technologies on Clutch and chose them because they seemed like an organized team. How much have you invested with them? So far, we’ve spent $200,000 with them. What is the status of this engagement? We started working together in January 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our website’s stats have increased substantially thanks to Clarion Technologies’ work. They also have a structured feedback system to track development progress and success. How did Clarion Technologies perform from a project management standpoint? Clarion Technologies has been meeting our deadlines and budgets. Regarding communication, they’re very responsive. What did you find most impressive about them? Clarion Technologies’ organization and accountability are one of their biggest strengths. Are there any areas they could improve? I don’t think there’s anything they can improve on because they’ve done a great job delivering exactly what I want. Do you have any advice for potential customers? Clarion Technologies is the best choice for development tasks. --- #### Custom App & API Dev for Technology Consulting Firm **The Project** - Project size: $200,000 to $999,999 - Project length: Apr. 2022 - Ongoing **Project Summary**: Clairon Technologies provides app development and integration services to a technology consulting firm using MS Azure, .NET, PHP, and NetSuite. Initially, they built .NET APIs for an end client. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Senior VP, Performance Improvement Partners - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 4, 2023 **Feedback Summary**: Clairon Technologies has demonstrated true commitment and flexibility to the client’s projects, successfully delivering high-quality work that meets their requirements. The team is very proactive at solving problems, and they’re very collaborative via Jira, MS Teams, and Smartsheets. "“Their team is flexible and committed to our projects, and they’ve delivered high-quality work.”" **BACKGROUND** Introduce your business and what you do there. I’m the Senior VP at Performance Improvement Partners, a technology advisory, implementation, and value-creation company. We are a Technology-Driven Value Creation Partner For PEs & PortCos. We assess potential, identify opportunities and risk, and maximize investments. Understand what technology levers one can pull to create value. We devise a technology-driven business transformation strategy that maximizes potential, mapping each metric to create an optimal plan. And finally, we achieve value creation through technology implementation (ERP, Cloud, Data, App. Dev, etc) initiatives. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? A client of ours had a problem with developing third-party APIs in .NET. Additionally, we constantly had new requirements, so we sought Clarion Technologies’ help. **SOLUTION** What was the scope of their involvement? Clarion Technologies has developed the third-party APIs we needed in .NET from scratch. Initially, we screened their developers to ensure that they could quickly get up to speed and train to develop the unique integrations we required. From there, we engaged with the client on a discovery process and brought on Clarion Technologies to handle the technical side of the project. During the discovery process, Clairon Technologies understood the requirements, helped us fine-tune details, and set expectations. Then, they worked with us to deliver the APIs based on our client’s requirements. Since that project, they’ve continued providing us with a lot of other services. Now, Clairon Technologies helps us with other technical areas for our business, such as NetSuite solutions and process documentation. Their scope has included custom app development, integration, and testing for both custom apps and package apps. Additionally, they’ve helped us with a cloud migration using Microsoft (MS) Azure. They’ve primarily used the MS stack, but they also build custom apps with PHP. What is the team composition? For our first project, we worked with a team of four developers from Clairon Technologies. For other projects, we’ve had business analysts and offshore program managers overseeing the team we work with. How did you come to work with Clarion Technologies? Clairon Technologies had already partnered with us in the past. When this project arose, we reached out to them directly. At the time, they had resource availability, and their capabilities matched our requirements. Additionally, they showed commitment to deliver, so we hired them. We likely originally found Clairon Technologies through a previous relationship between someone in their company and someone in ours. How much have you invested with them? Overall, our engagement with Clairon Technologies runs in the millions-of-dollars range. For our first project, in particular, we spent less than $500,000.  What is the status of this engagement? We worked on our first project from April–October 2022. However, our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The fact that we continue working with Clairon Technologies is a testament to their commitment and excellent deliveries. Their team is flexible and committed to our projects, and they’ve delivered high-quality work. How did Clarion Technologies perform from a project management standpoint? Clairon Technologies’ project management has been very good. From the start, they adopted the right governance model with us so that communication and governance cadence was always maintained. Now, they continue to provide good developers with project and client expectation management capabilities. Initially, one of their developers had some challenges, so Clairon Technologies’ project management team came in a provided additional training until all was good. As for collaboration tools, we use Jira, MS Teams, and Smartsheets to communicate and manage the project. What did you find most impressive about them? Clairon Technologies’ commitment and flexibility to our changes and requirements are impressive. They work as a true partner, and their commitment runs from the top down, including their C-level staff. Are there any areas they could improve? There’s nothing Clairon Technologies could improve on — they’re providing exactly what we’re asking for. Do you have any advice for potential customers? Go ahead and engage with them. They’re very good to work with, and their strengths are app development and integrations in Java, .NET, and PHP. They may have other capabilities, but I haven’t engaged them on those. --- #### Custom Software Development for IT Services Companies **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Clarion Technologies is developing custom tools for two IT services companies. They’re building an enrollment transactional software, a hire-to-retire tool, and a B2B integration solution.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President, Visyt & NE2NE - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 12, 2021 **Feedback Summary**: Clarion Technologies successfully delivers tools that work as intended. They meet their deadlines and achieve internal expectations through efficient project management. Beyond their technical expertise, they offer a partner-oriented approach — they are dedicated to the client’s long-term success.  ""Their pricing is fair, and they have integrity."" **BACKGROUND** Introduce your business and what you do there. I’m the president of Visyt, and we create AI avatars to use for employee benefits communication. I also started NE2NE, a B2B integration tool.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? I needed help in various software development projects for my two companies.  **SOLUTION** What was the scope of their involvement? I’ve used Clarion to build an enrollment transactional software. Later, they’ve also helped me in developing a hire-to-retire tool. They took over from another vendor for these projects — they’ve redone and improved the existing code. We’ve first used Zend, but we’ve migrated the platform to Laravel. Most of the software is written in PHP.  Additionally, Clarion helped me build a tool that can automate B2B integrations. Users can take any file and map it into any file format. For example, if they want to do business with Amazon, they must use specific formats — that’s standard practice in the industry. However, a lot of companies don’t have the internal resources to do that.  I didn’t have a tech background, and I couldn’t write a technical specification. I just explained to Clarion’s team my vision, how I thought the apps should work, and what we needed to do. They’ve then helped me pick the tech stack, and they’ve handled all aspects of development.  What is the team composition? At the height of the project, we’ve had 11 resources. This includes a project manager, a Scrum master, and some software engineers. How did you come to work with Clarion Technologies? I found Clarion on the web. I talked to them before I started Visyt, but I didn’t use them on my projects. To my regret now, I went to their competitor. However, after my dissatisfaction with the agency I worked with, I moved back to Clarion.  How much have you invested with them? We spent somewhere around $500,000. What is the status of this engagement? We started working together in January 2016, and it’s ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The tools Clarion has developed work as intended.  How did Clarion Technologies perform from a project management standpoint? Clarion is tremendously good at project management. They’ve been able to do everything I needed. They meet their deadlines, and they’re very efficient. We usually communicate through Zoom.  I do not see my relationship with Clarion as a client-vendor relationship. Instead, I see them as partners. I prefer them more than the other agencies I’ve worked with. They collaborate with me — they want me to improve my business so we can grow together. What did you find most impressive about them? Clarion’s partner-oriented approach is impressive. They’ve been good working with us despite the financial restrictions caused by the COVID-19 pandemic. They’ve been flexible in terms of staffing.  Clarion has such a broad range of capabilities in their team since their organization is quite large. Their resources are experts in what I need them to do. They bring specialized people to advise and help me, and they never charge me for their consultations.  Are there any areas they could improve? I need more high-level and strategic advice in improving my tools.  Do you have any advice for potential customers? Go work with Clarion. Their pricing is fair, and they have integrity. They will partner with you, and they are very skilled. They have enough good quality resources in everything that most people need help on. If they can’t do something, they’re going to be candid with you. --- #### Automation, Web Testing & Staff Aug for E-Commerce Co **The Project** - Services: Business Consulting, Web Development - Project size: $200,000 to $999,999 - Project length: Mar. 2020 - Ongoing **Project Summary**: Clarion Technologies provides staff augmentation and tech automation services including QA. They help with research and work on projects with different capabilities. **Review Rating**: 5.0 - Quality: 3.5 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 4.0 **The Reviewer** Director of Engineering, E-Commerce & Retail Company - Industry: Retail - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 22, 2021 **Feedback Summary**: Clarion Technologies provides good candidates quickly but they lack in development skills. They meet the client's standards, positively, meeting deadlines and communicating effectively.  ""They meet our expectations, but not exceptionally or above them." " **BACKGROUND** Introduce your business and what you do there. I’m the director of engineering for an e-commerce and retail company. I’ve been here for more than two years. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? We needed help with staff augmentation and tech automation including quality automation. **SOLUTION** What was the scope of their involvement? It isn’t one project as it is more of a service. We asked them to provide resources and services every time we need them on a continuous basis. Clarion Technologies helps us with manual testing and QA and they also perform automation. We did some research on which tech stack to select, but they helped us with it. The technology was mostly web-based or TypeScript and Node.js. For the automation, they used WebdriverIO and other tools. They work on projects with different development capabilities. What is the team composition? It evolved over time and is quite dynamic. There are 17 people working on the project. Ketan (Digital Evangelist & Strategic Accounts) is our main point of contact. How did you come to work with Clarion Technologies? We looked for a company in the domain of QA in 2019. We selected a handful and went into a selection process with an RFP. We did a test project with them and asked them to automate a test during the selection process. Then, we selected them among multiple competitors. They weren’t too expensive, they were very professional, as well as flexible and capable of assisting us on demand and trying to solve things rather than convincing us to do what they wanted. They were very open-minded, and there were plenty of very good reasons to select them compared to their competitors. How much have you invested in them? We’ve spent $627,000 CAD (approximately $598,000 USD). What is the status of this engagement? The partnership as a service started in March 2020 and it is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Because they provide us with three services that are all different, manual testing, automation testing, and development, we do actually evaluate the success of the individual and the staff augmentation service they provide. We evaluate each individual’s productivity, quality, and documentation. We also evaluate the support of the rest of the team, leadership, accountability, autonomy based on deliverables, engagement and respect of the engagement, innovation, and drive, as well as pure technical and business knowledge. How did Clarion Technologies perform from a project management standpoint? The only deadline I have is when I need a resource by a certain day and if they are able to fulfill that request with the level of quality of resources I would expect. They match our expectations more or less. There have been some candidates that weren’t ideal that were added to the pool and we had to terminate people that didn’t meet our expectations. In their area of expertise, they really provide good candidates very fast, but for development, it is lacking a little bit. I communicate with them through email, Slack, and individually, as well as during the meetings. What did you find most impressive about them? I have a lot of experience working with outsourced and offshore partners. They are in the middle of the road, and I don’t really have anything that would blow my mind in the way that they work or provide services. It is pretty much standard, but it is a positive and good standard. It’s not poor or bad, but it’s nothing exceptional. Are there any areas they could improve? They should find extremely high-quality individuals or train the people that they have internally. They meet our expectations, but not exceptionally or above them. Do you have any advice for potential customers? Treat them as if they are part of your team. Be as respectful as you would be if they were working as a colleague and not as a provider. That will go a long way with trust, mutual respect, and project delivery.   --- #### Full Stack Development for Whole Health Benefits Company **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Nov. 2019 - Ongoing **Project Summary**: Clarion Technologies took over the development of a community marketplace after a previous vendor failed to deliver. They’ve built out the Drupal-based platform, integrating a host of backend office features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, KnoWEwell - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 16, 2021 **Feedback Summary**: Everything that Clarion Technologies developed has been technically impressive. However, it’s their customer service and people-focused team that make them stand out. Their lead developer has even traveled to the client to drive the project forward and establish a reliable communication schedule. "“They’re not just technically-savvy but also genuinely kind, loving, and thoughtful people.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of KnoWEwell. We’re a global community marketplace for regenerative whole health that helps individuals achieve what we call “wellthier” living — happy, healthy, abundant, and purposeful living.  We collaborate with today’s regenerative whole health providers of functional medicine, integrative and personalized telemedicine services, and complementary and alternative medicine. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? We previously worked with a development firm that came highly recommended but had poor project management and communication skills. As a result, we incurred a number of challenges along the way. The main issue was that they continuously went over budget even though we had a fixed price. Since they couldn’t sustain the work and we couldn’t pay them more, they decided to hand over the code and walk away. We were left in a very bad position. Instead of going live like we were supposed to, we had to take the project out for bid again. That’s how we ended up with Clarion Technologies.   **SOLUTION** What was the scope of their involvement?  Clarion Technologies has taken over the end-to-end development of our platform, using some of the previous work and writing new code. It’s a community and marketplace solution that’s integrated with a full backend office ERP suite and an amalgamation of other technologies. I’d built the original publishing platform based on Drupal so that users could publish content into community topic groups. When Clarion Technologies first started on the project, they donated a two-week inquiry period to really dig in and understand what was done beforehand. We’d have phone calls at 9 o’clock every morning and night as they learned about the code. After that investment, their team put together a reasonable proposal: they offered to send their lead developer to the US so that we could get the work done on time, given that we were starting behind schedule. Since then, they’ve been managing the entire project with the same communication routine. They do whatever is necessary to get the job done.  What is the team composition?  My main point of contact is Nishad (Technical Lead). It’s funny — he was supposed to return to the US to support us for a few weeks back in February 2020. But, then the pandemic happened, so he ended up living with us for five months! He really became a part of our family during that time and is a wonderful human being. We’ve also expanded our total resources over time. If I need another person to help cover items that weren’t in the original frontend, they’ll find me a team member. How did you come to work with Clarion Technologies? Clarion Technologies bid on my project during the initial selection process. At the time, they were very professional, but I was concerned about the time difference and potential language barrier issue. I had a fixed budget, so I didn’t want to risk ineffective communication factors. That’s why I chose a development firm on the East Coast as my previous partner. When that fell through, we reached out to Clarion Technologies again. They actually brought on the same person who originally did the bid for our project. How much have you invested with them? So far, I’ve spent between $50,000–$200,000. We’re a startup, so there are sometimes ups and downs with cashflow. In those cases, they’ve worked with me from a financing perspective to make sure we could achieve our goals. What is the status of this engagement? They’ve been working full time since November 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Since the beginning, their services have gone far beyond any of our expectations, and the technical quality of everything they’ve developed has been outstanding. We’ve just launched our marketplace solution and are now cultivating collaborative partnerships with global leaders to make it a success. Anecdotally, I can say that everyone at KnoWEwell loves working with Clarion Technologies. It doesn’t even feel like we’re separate companies anymore because we work as one team. They’re just a part of our family, now. How did Clarion Technologies perform from a project management standpoint? We’ve kept with the same communication throughout. It’s a call a 9 o’clock in the morning and another in the evening. Nishad also helps us manage the back-and-forth with the rest of the team in India. They’ve all been incredibly responsive. What did you find most impressive about them? They’re not just technically-savvy but also genuinely kind, loving, and thoughtful people. The team is always looking at our platform, respectfully challenging some of our ideas and bringing new ones to the table, and they care about the services they provide. That’s made it such a pleasure to work with them. I really believe that it comes from the top down. I have no other words to describe their CEO other than divine. He reaches out to me to see how I’m doing and hires like-minded individuals who are good, human people. I feel incredibly blessed to be able to work with him and all of the other individuals at Clarion Technologies whom I’ve met on my journey.  Are there any areas they could improve? It’d be helpful if they could add other business services to complement their technical skills. For example, they’ve helped design the frontend marketing site, but it’d be valuable if they also had marketing resources who could help us figure out how to do SEO and set up our Google Analytics. That way, we wouldn’t have to figure out another service provider to go to. Do you have any advice for potential customers? Just be very clear and specific in detailing your expectations. You need open, honest, and frequent communication to make any engagement a success. --- #### Development Outsourcing for Content Delivery Platform **The Project** - Services: Custom Software Development, Web Development - Project size: $10,000 to $49,999 - Project length: May 2020 - Ongoing **Project Summary**: Clarion Technologies helps develop, maintain, and add new features to a content delivery platform built on Laravel PHP. Most recently, they implemented a responsive website creator in the platform. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technology Manager, Flimp Communications - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 16, 2021 **Feedback Summary**: Clarion Technologies has become the company’s go-to development partner by delivering quality work that generates positive feedback from end-users. Customers can expect a supportive partner that provides comprehensive services, from scoping to deployment. The team excels at project management. "“They work tirelessly to find a solution.” " **BACKGROUND** Introduce your business and what you do there. I’m the technology manager at a content delivery platform. We focus on employee communications and explaining healthcare, primarily through video content and distributed microsites.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? There is a lot of technology inherently surrounding our delivery of video content and microsites. Clarion has helped us develop new technologies, maintain existing technologies, and scope new projects. **SOLUTION** What was the scope of their involvement? We host a large video content platform, and we also license it as a SaaS platform. Clarion has delivered quite a few things around the platform. The platform is primarily built on Laravel PHP, although we’ll probably move it to a different codebase eventually. Clarion is involved in our entire development process, from scope all the way to deployment and testing. First, we lay out the functional and nonfunctional requirements up front. Then, we scope out ideas and solutions with their experts and create a plan. We develop sprints off of discrete goals, and Clarion executes along the way.  Last year, we implemented a responsive website creator into our content platform. We are just about to deploy the alpha version. This is part of a larger project we have in mind with Clarion.  What is the team composition? In total, I’ve worked with about 10 people from Clarion. However, we take on resources as we need them. We have a group of developers that is focused on our content platform, which always needs maintenance. Then, we contract additional resources for various tasks, such as if we want to develop new features or implement a new testing suite. I’ve also talked with their president and CTO a few times. How did you come to work with Clarion Technologies? When I joined my company, Clarion was already an established development partner. After working with them and looking around a bit, we decided there was no reason to change — they’ve done good work. I’ve been happy with them so far. How much have you invested with them? The responsive website creator implementation was roughly $30,000.  What is the status of this engagement? The website creator implementation was from May 2020–January 2021. However, there are always ongoing projects to support our platform. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve given our clients sneak peeks of how development of the responsive website creator is going, and we’ve gotten a lot of great feedback along the way. Our main goal is to make sure that our big clients are very happy with the website creator, as they’ll be the ones using it most. So far, it seems like they are happy with it. How did Clarion Technologies perform from a project management standpoint? Clarion provides a dedicated project manager who helps plan sprints and translate some of the tasks to dev talk. From that perspective, they’re extremely supportive and always very willing to suggest solutions, rather than just put their heads down and take orders.  They’re great about meeting deadlines, even though I often throw quite a few unexpected bugs at them and we have to rearrange things. We’re usually within a few weeks of their projected deadlines, as long as realistic scope requirements are kept in bounds. Our work with them has always been remote, and we have very clear contact. We frequently meet with them early in the morning. We’re currently meeting about three times a week, but there have been points when we’ve met every day. They also use all of the modern messaging apps, so I can reach them that way. We’ve used Slack, email, Jira, and WeChat, amongst others. What did you find most impressive about them? Clarion is very committed. They work tirelessly to find a solution, even if I’ve given up. They’re very responsive to needs. They also want to be involved in the process, which I think can be a big distinguisher amongst other development companies. Others just take orders, even if there isn’t a clear mission behind it because the person commissioning it doesn’t know how tech works. It’s great to have a partner in that sense — the collaboration is really appreciated. Are there any areas they could improve? The only way they could improve would be to shift their time zone, but that’s not realistic. Beyond that, I don’t have many complaints — they have fair prices, they get things done, they adequately test, and they ask for feedback bi-weekly. They’re looking to learn, and they’ve very supportive. I can’t think of anything negative. Any advice for potential customers? Anytime that you’re working with an overseas development company, or there are language or cultural barriers that could confuse the meaning of instructions, visuals are absolutely key. Visuals help to cut through any barriers and prevent miscommunication. --- #### Custom Software Dev for Feed & Forage Analysis Firm **The Project** - Services: Custom Software Development, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: Clarion Technologies supports a feed and forage analysis company’s development requirements. The team creates programs to facilitate communications and builds solutions to augment systems and reporting. **Review Rating**: 3.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 0.0 - Willing to Refer: 3.5 **The Reviewer** Systems Control Manager, Feed & Forage Analysis Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 11, 2021 **Feedback Summary**: Clarion Technologies enhanced their processes to increase the efficiency of their deliverables and generate a more valuable engagement. They execute assignments according to requirements. By refining their project management skills, the team augmented the partnership. ""Clarion is tenacious. They will work to find a solution no matter what we ask of them." " **BACKGROUND** Introduce your business and what you do there. I’m systems control manager for a feed and forage analysis company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? We constantly update our system, which requires hard-coded development. Clarion works on those upgrades. **SOLUTION** What was the scope of their involvement? Clarion updates our website and develops our program. Their team also works on our reporting process, updating how we generate reports and items included in them. They also build programs to help us communicate with our clients and affiliates. What is the team composition? I work with five people at Clarion — four developers and one project manager. How did you come to work with Clarion Technologies? I did not find this team. Rather, I inherited the relationship when my previous colleague left the company. As a result of the system’s complexity and some of our tools’ ages, we haven’t changed vendors. How much have you invested with them? Over the eight years of our engagement, we’ve probably spent between $500,000–$750,000 on their services. What is the status of this engagement? Clarion has been a partner of ours for a number of years. Our partnership began roughly eight years ago, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They complete the tasks that we assign them, and that’s essentially our metric. We’re pleased with them because their team meets our goals. They now make a lot more advancements in a shorter timeframe than before. How did Clarion Technologies perform from a project management standpoint? We use Microsoft DevOps to organize all of our tasks but also communicate via email. Over the past two years, Clarion has become much more organized. We also updated our processes based on their suggestions. They perform to a good standard. What did you find most impressive about them? Clarion is tenacious. They will work to find a solution no matter what we ask of them. Are there any areas they could improve? They could have a little more imagination. Their team’s tenacious about finding solutions but we have to come up with ideas for development and advancement. Do you have any advice for potential customers? Be clear with your expectations and know what you want ahead of time. --- #### Development for Major Language Service Provider **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Oct. 2017 - Ongoing **Project Summary**: Clarion Technologies heads the company’s technology development by providing upgrades, expertise in integrations and visualizations, and giving support in multiple languages like AngularJS, C#, and DotNetNuke. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-CEO, Translation Company - Industry: Business services - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — May 14, 2018 **Feedback Summary**: Despite the time difference, Clarion Technologies continues to execute a full array of technological services under a cohesive and communicative team of people, in a timely fashion. Their quality of work have resulted in minimal defects and an expansion of partnership. "“The quality of the work is fantastic. We’ve had zero complaints and we’re happy with all their work so far.” " **BACKGROUND** Introduce your business and what you do there. We translate content for many different buyers whether it’s corporate or legal. We translate everything from patents to life science work, all the way to legal and product marketing. I am the Co-CEO of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? We needed to upgrade our technology talent in a scalable type of way.  We wanted to get technology expertise at an economical price point, who could also focus on tenure retention and the quality of their employees. Overall, we were trying increase the development expertise within our business. **SOLUTION** What was the scope of their involvement? They are the development arm of our company. They not only solve day to day challenges for our business and the clients, but they also help dictate the future direction of the company. We have a proprietary portal that was developed and we also have our own enterprise resource planning system. Clarion Technologies was critical and essential in the ability to integrate these platforms so that we can have a closed loop architecture. In addition to that, they’ve built other things such as visualization when it comes to reporting metrics for our overall organization, and they've built integrations with third party platforms for clients and alliance partners. Clarion Technologies also offers support in multiple different languages and platforms in stacks. We have work in AngularJS, C#, and DotNetNuke. They've been able to support us in all of those avenues. They are also an extremely talented agile shop. What is the team composition? We were assigned a half dozen developers. We also were assigned designers, project managers, and a couple of scrum masters. We're actually expanding our team almost every other month because we're just continuing to be happy with the quality of work they put forth. We want to continue to grow our relationship with them. How did you come to work with Clarion Technologies? When comparing different vendors, Clarion Technologies stood out because of their large breadth and depth of multiple languages supported, strong experience in integration,  API development, and UX development. They just seemed like they covered a lot in their virtual employment model, where we actually got to look at resumes, tenure, and actually select our folks. That's really what moved us over to them versus others vendors. What is the status of this engagement? We have worked with them since October 2017.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? From the quality of perspective, I would say we've had zero escape defects. The quality of the work is fantastic. We’ve had zero complaints and we’re happy with all their work so far. How did Clarion Technologies perform from a project management standpoint? We have global clients but we’ve never had an issue with communication or overlapping. Their people will jump on a call at any time of the day, over any issue, and respond quickly. We use Jira as a project management tool but again, the communication or language barriers have never been a problem with them. What did you find most impressive about them? Their commitment and dedication to our success is very impressive. I don't look at them as a different company, or as a third party. They are part of the team. That’s the thing I’m most impressed with. Are there any areas they could improve? I can’t really think of anything except as they continue to get bigger, they could offer more services. But in terms of customer service, retention, tenure, and quality of code, everything has been fantastic. Do you have any advice for potential customers? They're such an active company where they want to engage and they want direction, which is fantastic. I would recommend having a single point of contact for them. We actually hired our own program manager that straddled the business between product technology, so that person becomes a point of contact for the development team. That really helped the process along by having a single point of contact to work with each scrum master and the development team. --- #### Development Partnership for Customer Feedback Software **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2008 - Ongoing **Project Summary**: Clarion Technologies provides custom PHP development and scalable support for a 2-sided customer satisfaction/employee recruitment platform, allocating 3–4 full-time resources in an outsourced engagement.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Instant Evaluate - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 13, 2017 **Feedback Summary**: The streamlined platform now allows easy iterations for onboarding additional clients, eliminating the need to build individual solutions. Clarion Technologies’ reliable performance, invested approach, and detailed progress reports continue to drive new opportunities. ""Clarion has our complete confidence, so I don’t question them."" **BACKGROUND** Introduce your business and what you do there. I’m the president of Instant Evaluate. We provide automated solutions related to customer satisfaction and employee recruitment.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? We needed to find more efficient ways of scaling our development team. At times, we don’t have a lot of work to be done, but that can shift drastically within a month. Clarion gave us the ability to scale up and down as needed. **SOLUTION** What was the scope of their involvement? Clarion Technologies started out by looking at our practices. At that time, we were working on customer-satisfaction surveys. People would provide feedback through an IVR [interactive voice response] system and online, based on which we needed to create digital reports and immediate notifications for upper managers if problems arose. Clarion standardized the way in which we were using our platform, making it easier to scale up and down. We were building individual solutions for each client initially, but Clarion created a new platform that made it easier to add clients. Much of our work is PHP-based, and we undergo mobile and database work, but I’m not a technical person. Clarion has our complete confidence, so I don’t question them. We come up with solutions, and they build them. Clarion has also been instrumental in sourcing and managing designers and other types of resources. We have 2 primary platforms: 1 for recruitment and 1 for customer satisfaction. On the recruitment side, we allow candidates to respond to job offers, either through an email that includes a link or a posting on a job board such as Indeed or CareerBuilder. The links take candidates to a landing page, which is where we come into play. We ask some questions to make sure they’re qualified for the job. Assuming they are, we will allow them to self-schedule an interview, based on the recruiters’ availability. Candidates receive confirmation emails, as well as reminder texts and emails before the event. There is constant communication between candidates and the recruiting managers. Our reports have various hierarchical levels, based on the setup of the franchised operations. One person may own a store and only see data for that particular location, but a district manager could be responsible for 27 stores and have access to all of them. The customer service platform allows people who have visited restaurants, clinics, and other businesses to submit surveys. If, for whatever reason, a negative survey is submitted, our system will immediately notify the right person. The client defines what a low score means. This system is valuable since, in this day and age, it’s common for clients to give negative reviews on Facebook, Yelp, and other platforms. We try to notify managers before this happens so that they have time to fix the situation. If a high score comes in, our system will suggest sharing the result on social media. There are other simplified solutions on the market, but we offer a customized platform that can track scores from customers at particular locations and determine which person needs to be notified. This all factors into things like the Net Promoter Score. We have 3–4 full-time developers on-staff from Clarion’s side. They represent 100% of our development team. Sometimes, we have another third-party take care of niche work, mostly design. There were months when we didn’t have any direct communication with Clarion’s resources themselves. Everything was done via email, and it worked very well. How did you come to work with Clarion Technologies? I googled terms like “PHP programming” some time ago. We had been working with local talent, which tended to be sporadic and less reliable. I was a bit desperate, but I came across Clarion’s team, who offered to work without advance payment. They appeared confident that their solution would work, so I took a shot. How much have you invested with Clarion Technologies? We use multiple developers throughout the year, but I’m not comfortable sharing specific numbers. What is the status of this engagement? We started working with Clarion at least 10 years ago. I believe we were among their first customers.  **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement? We can bring on new clients, tell Clarion what we want and how long it will take, and have them build it. They’re generally correct with the estimates they provide, but we usually end up changing the scope. A project that’s estimated at 40 hours can sometimes take 70, but I don’t think it’s Clarion’s fault. We’re good at finding customer solutions and figuring out what the customer wants, and we try to communicate that information concisely. Clarion can become frustrated with us after we change something they’ve half-finished. I don’t know if this is restricted to us, but custom solutions are constantly changing after the customer realizes they need something else. Overall, Clarion is good at working with us, and they haven’t given us any reason to go shopping for another provider. We’re 100% dependent on Clarion. We do everything with them. When they tell us that something works, it usually does. There are bugs at times, but this is to be expected with custom software. How did Clarion Technologies perform from a project management standpoint? We interface through a project manager and have Skype chats every morning. The developers will sometimes be cc’d on a conversation. Their performance has been good in terms of project management, but Clarion is all we know, so I’m not sure how to compare. We have a project management tool in place, which simplifies making and receiving notes. They’ve been good at summarizing the work on a daily basis. What did you find most impressive about Clarion Technologies? They give us a list of everything that they did in the previous day. I was never able to get a developer to do this locally. Their team also seems to care about our success, and it’s important for them to know that a project was done well. Prior to Clarion, the developers we were using were basically punching the clock. They’re genuinely a part of our team, so our wins and frustrations are also theirs. I’ve found Clarion to be a genuine partner, and they take pride in their work. Are there any areas Clarion Technologies could improve? They have more holidays there than we do. This was a big point of conflict in the beginning, but I reread the agreement, and it had been clearly stated. They haven’t even taken all the off-time they’re entitled to, and they do take calls during off hours. We have had issues and woke them at 3 a.m. with urgent needs. We don’t like to do this because we want to maintain a friendly relationship, so we have restricted these calls to crisis situations. --- #### Full Stack Development for Experiential E-commerce Site **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Oct. 2016 - Ongoing **Project Summary**: Clarion Technologies optimized and maintains a complex existing e-commerce website. Providing backend and frontend development and design, they coded functionalities and optimized mobile responsiveness. **Review Rating**: 4.0 - Quality: 3.5 - Schedule: 4.5 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Director, e-Commerce Marketplace - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 20, 2017 **Feedback Summary**: Clarion successfully delivered a number of complex code elements, but their frontend designs are sometimes subpar. Strengths include speed and ability to meet deadlines; project management overall has improved since the project began. ""We were especially very pleased with the way that they worked, and the speed at which they worked." " **BACKGROUND** Introduce your business and what you do there. The company is an online prepaid retailer. We sell flying and driving experience days to our customer base, and then work with individual experience retailers to market their products and attract demand. I’m the head of e-commerce for the business, doing digital functions in terms of marketing, usability, site functions, and so on. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? The needs of the business were to find an outsourced development house that could take a complex website, one that has been around for quite some time, and build it up. We needed a team to be responsive to our needs, make this site as user-friendly as possible, and be an emergency resource should the site go down. **SOLUTION** What was the scope of their involvement? It's been quite a mix. It's been everything from refining the operations of the site, such as reducing things like page loads, and working on making the functionality on the site slicker. They've been an emergency resource when the site's gone down, and they've been there to alleviate our problems with the way the site works. Again, they've been on hand to be able to help fix those problems. It's providing almost a full stack of development resource in terms of backend and frontend development, as well as frontend design. It's really a whole range of services. They have been adding additional functionality to our on-site sort function. They have been looking at making the page loads faster through JavaScript, etc. They have organized our site and looking at the sizes of images. They have also been working on providing different functionality on the way that the site looks and feels on a mobile site as opposed to the desktop site. At the moment, I didn't think we've got them to implement any specific third-party technologies. We will be doing so very shortly in terms of on-site search. We're also looking at third-party payment provision as well. But in terms of implementation of other technologies, not so much. The original site database was built on SQL on a .NET platform. How did you come to work with Clarion Technologies? I wasn't involved in the recruitment of Clarion. They have been in place long before I joined the business seven months ago. How much have you invested with Clarion Technologies? The total cost is confidential but at the moment we have two full-time developers and one project manager who's only working on the site. What is the status of this engagement? I started working with them when I joined the business seven months ago. The work is ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Their work has contributed to a site receiving hundreds of thousands of monthly visitors. It's not the biggest site, but not unreasonably small either. How did Clarion Technologies perform from a project management standpoint? Despite the fact that we have a project manager, we've been using mostly with the developers directly. When I joined, there wasn't a great deal of structure to the way that we interfaced with them: it would be ad hoc, either by Skype or by email, and we would get in touch with requirements. It came to me to start to build some structure around that, logging what was being asked of the developers and recording our conversations for our records and for theirs, in order to get into a place where we know there's a bit more visibility in terms of what the developers are doing on any given day, and the priorities that are assigned therein. I'm not entirely sure of the way that they work internally. I believe they work on a sprint schedule. We don't assign a schedule to them. I believe that the sprinters who are there— the project managers—would assign the way that they work on the tasks. There's no doubt that the developers work very hard. They have produced quite a lot of work and on usually quite tight deadlines. When I initially joined, a lot of the work they did was very good. We were especially very pleased with the way that they worked, and the speed at which they worked. I've worked with a lot of businesses and a lot of developers over the years, and they’re certainly pretty quick. There's no question that they do work pretty hard. Recently, there have been more issues with the quality of the work coming through. For example, we got a product feed, and there have been numerous issues with not only the way the product feed is formatted but the way the data has been pulling into it. There have been issues with some of the doorways and some of the requests for how specific data was handled. Equally, there have been questions about the quality of some of the settings on the frontend development work in terms of the way the website handles mobile and desktop. The functionality was built directly onto the page rather than being coded within the style sheet. Overall, they are very capable, but there recently have been times when they're having issues with some of the work they have produced. What did you find most impressive about Clarion Technologies? One thing they did recently for me was to add reviews to the product listing pages to allow us to sort by function. We spent quite a time working on that, and the end result of the work they did, in terms of the way that it looked and functioned, was very good. It was quite a complex bit of coding. In fact, they were relying on a third-party plug-in to be able to pull the data and then to render effectively on the listing pages, and then also to sort by order to rank those. I wouldn't say there weren't any issues; the end result was overall pretty decent. There have been a number of instances like that, either small tweaks or changes that we asked for that, that they happened to do effectively and very quickly. Are there any areas Clarion Technologies could improve? I have questions around the overall quality of coding they have done in terms of design and frontend development. We've had a few instances where the code has been showing to be ineffectively used. Equally, the look and feel of the current site, which is done using their in-house frontend developer, wasn't especially good in terms of the look and feel and the way it renders across different browsers. I would be keen to them to understand how they develop their frontend developers and to make sure that they are kept up-to-date with some of the latest best practices in terms of the frontend side, especially to make sure that the code is as clean as it could be. --- #### CakePHP e-Commerce Revamp for Equipment Wholesaler **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: Clarion revamped an existing e-commerce website. They optimized order processing, label printing, and API configurations with third-party sites, and integrated PayPal, Amazon Pay, and credit card processing. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, DJ Equipment Seller - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 14, 2017 **Feedback Summary**: Clarion’s efforts contribute to sustained business growth. Although their delivery timing can be inconsistent and they don't test as much as they could, their team provides a broad base of skill and knowledge that helps the website shine. ""Clarion was able to implement everything and get it running smoothly." " **BACKGROUND** Introduce your business and what you do there. The company is an e-commerce site selling DJ equipment and lighting. I’m the founder. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion? We had a developer that was working with us prior to Clarion but he wasn’t very reliable so we were looking for a replacement to revamp our existing website. **SOLUTION** What was the scope of their involvement? When we first started working with Clarion, we were having them perform some updates to the backend including order processing and management, label processing and printing, and API configurations with our backend and EPS and other third party sites. They helped with creating POs for purchases from the manufacturers and creating pick lists for our own staff. Another task was helping us keep track of returns and return merchandise authorization management. We use payment services including PayPal, Amazon Pay and regular credit cards, so getting our cart to work with payment services is a big part of what Clarion does. They also worked on data feeds for Google shopping and third-party marketplace sites. We got someone else to do a complete redesign of the graphics for the frontend and then Clarion did the coding for it. We have used Clarion for simple graphics projects but we decided to go with someone else for the frontend project. The designer was impressed with Clarion’s team. As time went along, we kept coming up with new tasks and updates that we wanted to the site, and they eventually they revamped the whole site. The site is coded in CakePHP. How much have you invested with Clarion? We spend around $50,000 a year with Clarion. What is the status of this engagement? We started working with them in 2013, and the work is ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement? Before we started working with them, we were growing by 30% a year and we were able to keep that up. That’s pretty high for a business that’s been established for five or six years. They helped us continue that pace. Last year was less growth than previous years but we expected that the more business we do, the harder it is to keep up that percentage every year. I think without Clarion, we would’ve slowed our pace much sooner. The site is drastically better than it was three years ago. When looking at the site, there’s a big difference in the snapshots. Part of that is the graphics team that worked on it, but Clarion was able to implement everything and get it running smoothly. We also changed our advertising strategy while working on the website so it’s hard to attribute what’s working and what isn’t. How did Clarion perform from a project management standpoint? We communicate mostly by email. We also use Google Hangouts, chats or phone calls. Sometimes I think a task should be done in a day or two but it would take two or three weeks. Other times, I think a task will take a week and they’re able to do it in a day or two. I don’t know coding that well so it’s hard to know what a reasonable timeframe is especially with security issues and payment options. What did you find most impressive about Clarion? They have a wide knowledge base. If I ask them to do something, they’ve never said they couldn’t. There’s enough people working on the team that they can collaborate together to get the work done. Occasionally there’s a language barrier, so it’s important to clearly explain the tasks. If you give them all the information and screenshots and a good description, they’re very good and they’re able to make it look exactly like the mockup. If you leave it up to them, sometimes they don’t understand the purpose of the task and might end up doing something that a native English speaker might not do. Are there any areas Clarion could improve? Sometimes the testing isn’t as thorough as we’d like. When it goes live, I test it myself and it might work the first time but the second time it doesn’t work or they tested it on just one browser. They’re always able to fix it but it’s frustrating when something new goes live and it’s not thoroughly tested. What tips or recommendations could you share that might increase the likelihood of success with Clarion? Explain things clearly and don’t assume that they have the same understanding that American developers might have. --- #### Full-stack Development for Financial Software Provider **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. 2012 - Ongoing **Project Summary**: vEmployee leads development of a business-performance management software for a financial software company. They built the software from scratch, which uses the Microsoft stack, .NET, C++, and other languages. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Product Manager, Financial Driver - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 28, 2017 **Feedback Summary**: While in need of some encouragement in terms of self-starting, vEmployee is a dedicated and solutions-driven team. They deliver the expected work and can think outside the box to solve problems. They make a good effort to understand a company’s deep needs and address them through high-quality work. ""vEmployee is a dedicated company and they will work with a solutions attitude, thinking about 'how we can solve a problem.' "" **BACKGROUND** Please describe your organization. Financial Driver creates online business-performance management software for budgeting, planning, forecasting, and business consolidations. What is your position? I am a product manager for the company. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with vEmployee? vEmployee has acted as our development arm. **SOLUTION** Please describe the scope of their involvement in greater detail. vEmployee has been in charge of the development of our product, acting like virtual full-time employees of our company. We have mainly used one resource, but we may use an additional person from time to time, depending on what we need. The same person has worked with us during the four years I've been collaborating with vEmployee. Our product works in an online environment and uses the Microsoft stack, .NET, C++ and, in general, industry-recognized programming languages. Our product is built from scratch, without the use of external components. We have developed our own engines, frontend look-and-feel, and so on. How did you come to work with vEmployee? vEmployee was brought in prior to my start. When I came onboard, there was some talk of moving away from vEmployee. Their services have been okay, and we've continued the collaboration. Generally, we get what we need, but there are some gaps in some areas where vEmployee doesn't have a full skillset. Could you provide a sense of the size of this initiative in financial terms? This is confidential. Our cost is relatively low, in terms of development. What is the status of this engagement? We started working with vEmployee 5 or 6 years ago. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? The developer we have provides very high-quality work, but also thinks outside the box. If something happens, he can proactively come up with better approaches, but I've also had to ask for this. Being self-starters is not a part of the culture in vEmployee's country, but I've always encouraged it. I've told them that whoever works on our team will need to think creatively about what they're doing, and come back with different approaches. How did vEmployee perform from a project management standpoint? The relationship is maintained between myself as product manager and vEmployee's developers. We involve their managers whenever there's a need to modify or reprioritize a task. What distinguishes vEmployee from other providers? vEmployee has tried to understand our business and where we're coming from, working with us on how to deliver solutions. Is there anything vEmployee could have improved or done differently? vEmployee's team is not forward enough, which is a cultural limitation. Partners in the US or UK would be more questioning, since that's normal for our culture. Do you have any recommendations for others considering working with vEmployee? vEmployee is a dedicated company and they will work with a solutions attitude, thinking about how we can solve a problem. Because of the breadth of the business, our team members can generally consult with their colleagues. If we need to bring in other skills, we can do this as well. Our current resource is not a designer, but vEmployee does have a design team which ensures the look-and-feel of the product. --- #### e-Commerce Development for Education Solutions Provider **The Project** - Services: E-Commerce Development - Project size: Confidential - Project length: Jan. 2014 - Ongoing **Project Summary**: Clarion provides software development and product maintenance for an education-focused financial services firm, using diverse technologies to support custom digital payment solutions. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Technology Executive, K-12 Solutions Provider - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 24, 2017 **Feedback Summary**: The development team excels in handling high-level engineering tasks and allocates consistent resources to meet launch dates. They continue to demonstrate responsible project management, initiative, and versatile technical skills.  ""We set pretty aggressive goals for Clarion, and they’re always meeting them."" **BACKGROUND** Introduce your business and what you do there. I’m the chief technology officer at an organization that comprises different product verticals—tuition and student information systems, basically K–12 software—for private and public schools. I’ve been with this company for about two years. My background is in technology. I also do research and development; PCI [payment card industry] compliance; and enterprise IT, and development operations.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion? We hired Clarion to do some of our offshore development work to augment our in-house development team.  **SOLUTION** What was the scope of their involvement? Clarion worked on several products in our portfolio. The products had to do with K–12 software, specifically for payment—receiving payments, credit card payments, ACH payments, etc. Clarion used multiple technologies, including PHP, Java, and Python. They mostly did custom work for us. How did you come to work with Clarion? We went through a vetting process while looking for a company with whom to partner. We had a short list, but Clarion was on it. We went through a diligence process with them and started with a small project. They did well on it, so we continued to leverage their resources going forward. How much have you invested with Clarion? I’m not comfortable talking about how much we’ve invested with Clarion. What is the status of this engagement? We’ve been working with Clarion for about two years. We started working with them at the end of 2014.  **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement? I’m not sure how many hard metrics I can share. Under one of our brands, Clarion is directly responsible for maintaining the software that drives all the revenue for that brand. It’s a pretty substantial responsibility, and they’ve always done a great job with that. As far as specific metrics, we track velocity engineering throughput and quality, and we have been tracking that for a little over a year. We set pretty aggressive goals for Clarion, and they’re always meeting them. From that standpoint, our work together has gone well. They’re good at delivering, and they generally do what they say they’re going to do. How did Clarion perform from a project management standpoint? Clarion is good at project management. We’ve used them for engineering at a high level, so we’ve used them as PHP and Java engineers as well as database administrators and Scrum masters. They’ve also provided us with architects from time to time on certain projects. They’ve always provided a dedicated project management resource to us. In our case, it’s more of a Scrum-based project management, so we’ve had a Scrum master on the project for the last 2.5 years or so, and she’s done a great job. There was a small window where we had another project going, and we brought in somebody else as well. That lasted for about six months or less, but Clarion has been consistent in their allocation of resources. What did you find most impressive about Clarion? There are a number of things Clarion has done well. One thing that stands out is that we had a new product that we were innovating. Clarion took that product basically from conception to release, and they were able to deliver it on time for a successful launch. They were almost single-handedly responsible for that, which was pretty cool. Are there any areas Clarion could improve? I’m an engineering manager, so I may be too deep in the weeds with Clarion on a day-to-day basis, but they’re a solid group of people. I can’t think of anything they could change for the better that would be dramatically different from what they’re doing today. We’re happy with them.  --- #### Development Resources for MRO Management Solutions Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. 2011 - Ongoing **Project Summary**: Clarion is a partner organization, supporting the development of the client's software solutions by providing a steady flow of technical resources whenever needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Vice President, Maintenance Records Solutions Provider - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 9, 2017 **Feedback Summary**: New resources on spun up within two weeks of each request, making the outsourced supply of technical talent a seamless part of the client's development team. Clarion has always upheld high ethical and professional standards. ""Over six years, I’ve gotten nothing but excellent development, extreme productivity, and a very dedicated development team." " **BACKGROUND** Introduce your business and what you do there. We implement end-to-end maintenance, repair, and inventory management for big companies. I’m the VP of research and development. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion? We needed a stable group of developers who could help produce new products and added functionality over a long period of time. **SOLUTION** What was the scope of their involvement? We’re enhancing our software products all the time. They’re like full-time employees. When I need a new developer, they find one within two weeks who is highly qualified. How did you come to work with Clarion? I initially interviewed three companies. When I talked to Clarion, I could tell it was a perfect fit. I got along well with the people I was dealing with. I stressed that I needed a long-term relationship and they were fine with that. How much have you invested with Clarion? This information is confidential. What is the status of this engagement? We started working with them in 2011 and the work is ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement? Over six years, I’ve gotten nothing but excellent development, extreme productivity, and a very dedicated development team which has a huge work ethic. They are the best team I’ve ever worked with and that’s why I continue working with them. How did Clarion perform from a project management standpoint? I have direct access to the project manager and I talk to them daily. What did you find most impressive about Clarion? I know the owner personally and have met him and his wife when I was in India. Clarion is a large organization and they have incorporated a set of core values that makes them who they are and allows them to continually satisfy customers. They don’t tolerate any deviation from their core values. Their integrity is impeccable. Are there any areas Clarion could improve? No. --- #### e-Commerce Gateway Provider Development **The Project** - Services: E-Commerce Development - Project size: $200,000 to $999,999 - Project length: Jan. 2012 - Ongoing **Project Summary**: Clarion began the 10-year engagement developing a secure e-commerce payment gateway for small businesses. Now they operate the infrastructure and provide full-spectrum technology and management support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 0.0 **The Reviewer** Owner, e-commerce Services Provider - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 19, 2012 **Feedback Summary**: Clarion’s work directly supports the primary business. The team offered a unique approach from the start that included specific pricing and providing developers for hire. They have expertise in a range of technologies, including AST, ASTX, PHP, and Java, and have completed everything as requested. ""They've done pretty much whatever I've needed done."" **BACKGROUND** Can you give a brief overview of what your company does? We provide online ecommerce services, including online credit card processing, so we sort really do a complete full service. What is your position within the company? I actually own the company. **OPPORTUNITY / CHALLENGE** What were your main business goals or objectives for undertaking the project with Clarion? Early on its development, which is about 10 years ago, it was just to provide a secure payment gateway for our clients at the time; mostly to allow them to enter transactions manually, like a simple payment gateway. From there, it just grew to offering a more advanced, easy-to-use shopping cart program. At this point, we were just trying to provide being a different partner to our clients where we make it really easy for them to do ecommerce on the Internet. That was the goal of what we wanted to try to do. It’s to make it easy. That was the biggest thing. Make it easy for small business owners doing it themselves, as opposed to providing a service for Web developers. Did you have any systems in place before you started working with Clarion? No. **SOLUTION** What was your process for selecting Clarion 10 years ago if you remember? Actually, at the time I was just looking for a company to build some ecommerce structures for me. When I came across Clarion or whatever it was at the time, they had a different idea than everybody else that I was talking to. They were giving me prices accordingly, fixed dollar amounts for building a system that I wanted. On the other hand, Clarion had a different idea that they wanted to offer developers for hire, willing to work as employees for me. That idea intrigued me. I thought it gave me a lot more control on the development than just giving it to somebody to do. I could be very hands-on with them, and have them all these many years. That’s definitely what I wanted to get as a response. Not that I knew any coding or anything. When I say there’s something that I wanted, there’s a logic that I wanted, and there’s a certain look that I wanted. I didn’t really care how it was made to work, or what the coding looks like because I have no idea what’s good coding or what’s bad coding. However, I know that’s easy to use, and that’s what they developed for me. Are you still working with them till this day ? I still work with them. Early on, they spent time building the systems, putting them all in place. Now, what they do is run most of the ecommerce infrastructure for me. So there’s tech support guys and management that they supply. They supply pretty much the whole technology side of our business. Can you give me a general cost estimate for your work with Clarion? It’s changed from year to year, depending on how much development was being done. Back in the early days, it was $300 to $400 a week. Nowadays, there's more development work so it would be $800 to $900 a week. So, it’s kind of what I’m doing because I have the support people with fewer expenses than programs or not, and they do a lot of support of my primary business, but they do it for me as a long-term customer. Do you know what programming languages or technologies they mostly used with you? I don’t know. They used everything from AST, ASTX, PHP, and they’ve done some Java work. They’ve done pretty much whatever I needed done. It’s like we’re in the process of looking into doing some Android development. --- #### Outdoor Content Delivery Development **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: **Project Summary**: Over a three-year span, Clarion rewrote and updated an internet-based content display system including the backend and communications delivery. The large project involved four administration modules. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 0.0 **The Reviewer** Owner, Communication Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 19, 2012 **Feedback Summary**: Clarion continued to add advantageous features to the initial system and improve their business model. The team provided a wide range of competent leadership and expertise at each stage of the project, from systems analysts to coding and testing. They also delivered a high level of accountability.   ""I would recommend them any day of the week."" **BACKGROUND** Can you give a brief overview of what your company does? We’ve utilized the Internet to deliver content to display managements, so we do display these large outdoor LED screens in airports, that sort of thing. Our technology delivers the contents to the screens via the Internet. What is your position within the company? I am the owner of the company. **OPPORTUNITY / CHALLENGE** What was your main business goal or objective for undertaking the project? They developed the whole system utilizing the Internet, so I don’t know if you’d clarify that as Web development. We got them to develop the whole backend, the whole delivery system. That’s the daughter bases, the actual communications, and everything. Did you have any existing system in place before they started the project? Yes. We had a system, and they rewrote it. We didn’t show them anything on the old system. We just put all the specifications in place. They, if you want to call it, rewrote the whole system for us. If you’re comfortable, where exactly was the historical system lacking? I think just in the technology point of view, it was at the very early days of digital signage, so I think everybody was sort of still finding their way. We developed our own player that goes on the back of the screen. Now, you can basically buy them off the shelf. Things have changed dramatically. What was your process for selecting Clarion? We had got some folks in Romania, and we got some guys in Europe to do the system. They had let us down, so we were sort of locked two or three months into the project, and then added some research. The basic reason I went with them is that the two owners, the guys are both IIT [Indian Institute of Technology] graduates, but anybody that comes out of there is worth their weight in gold. **SOLUTION** Could you tell me a little more about the scope of the project? Pretty large. It has four basic module administrations, which is how we look after the system, and monitor the controllers that are at on the sites. There’s a network module, which is a person who owns their own network and can put in hundred of screens of their own. Then, we have an advertising module that allows advertisers to run their spot or space that they board on that screen as their own networks so they could buy spots of everybody’s network and then they run their ten second slots as if it was their own network. The other module that was developed was a previous module where, if an advertiser board space on the network, they would have direct access to their 10-second slots, but if the network owner wanted to check that ad or content before it went on to the screen, it would be sent off to places to be able to be approved. Can you give a general estimate of the project in terms of cost? I stayed with them for quite a long time. I was most probably with them for three years. We developed the initial system, and then we started adding a whole lot of extra pieces to it. So, I had them initially working on the whole system, and then I employed them during a three-year period. This way, they continued working on the system, and all new things that we put in. For example, our first system that went out, you just could put one piece of content on the screen. Then, we had what we call zones, and you could cut the screen up into four zones. Then, another project was where we had the system run a number of screens off of one controller. They were all added advantages to the system that they continued developing. I would say between $200,000 and $500,000. How long ago was the project completed? I haven’t worked with them for about the last three years. What technologies were used in the project, if you know? It was all basically PHP based. There were a couple of things that were written in C that got taken into the system, but the database was MySQL, and most of the stuff was PHP. **RESULTS & FEEDBACK** How happy are you with the results of the project? I would recommend them any day of the week, and have actually recommended them a number of times. When you were working with Clarion, did you notice anything unique or special about them compared to other developers? I think they’re the sort of the business model where you are hiring one person, but you are actually getting a whole range of people. For example, at the start of the project, they had systems analysts involved. Then,  when you went over to the coding, they had a sort of team leader, even though they weren’t the specific person that you were paying for other things, like they would have testers. So, you’re basically hiring one virtual person, but you’re getting all of this other expertise involved as well. Looking back on the project, is there any area you think Clarion can improve or do slightly better in? No. When we started, they were obviously also starting. I helped them with their business model to a small degree, but when they were starting, they were obviously finding their feet but by the end of the project, I think they had everything down pat because we went through situations where they lost a staff member, and then they would bring a new virtual person on. They would sort of eat the cost for the first three weeks or months of the staff member getting up to speed, and then they would start charging you once that staff member was up to speed. I think they’ve got their business model pretty well pat down. A very high level of accountability? Very high level, and then the wages are even sort of measured against. If you’ve got two or three people onboard, let’s say you hire one person and the quota is off for a day, and the test is all working, you see exactly what is being done with your system on a daily basis. --- #### Automated Tests for Business Software Company **The Project** - Services: Application Testing - Project size: $50,000 to $199,999 - Project length: Sep. 2022 - Ongoing **Project Summary**: Clarion Technologies performs automated testing services for the SaaS products of a custom business software company.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Real Time Solutions - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2023 **Feedback Summary**: The client is pleased with Clarion Technologies' services. Their automated tests are working and completed. Moreover, their project management approach has been effective. They complete tasks on time and are responsive to the client's needs. Overall, they've been a thorough and dedicated team. ""They're very thorough and dedicated to the project." " **BACKGROUND** Please describe your company and position. I'm an executive at Real Time Solutions Describe what your company does in a single sentence. Custom business software, software as a service, website design and development **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Clarion Technologies to accomplish? Stand up automated testing of our SaaS products **SOLUTION** How did you find Clarion Technologies? recommendation Why did you select Clarion Technologies over others? Referred to me What was the size of Clarion Technologies’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. stand up automated tests for our SaaS products **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Automated tests working and completed. Describe their project management. Did they deliver items on time? How did they respond to your needs? Project management delivered on time and responded to our needs. What was your primary form of communication with Clarion Technologies? Virtual Meeting What did you find most impressive or unique about this company? They're very thorough and dedicated to the project.  Are there any areas for improvement or something Clarion Technologies could have done differently? Not at this time. --- #### Software Development for Career Development Nonprofit **The Project** - Project size: $10,000 to $49,999 - Project length: Apr. 2015 - Ongoing **Project Summary**: Clarion Technologies has been working with a healthcare workforce development nonprofit for several years on several software projects, scaling their development team based on the scope of each project.  **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Healthcare Career Development Nonprofit - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 24, 2023 **Feedback Summary**: The client is pleased with the engagement, as evidenced by their continuous partnership with Clarion Technologies. Clarion Technologies' team proactively seeks feedback and addresses project challenges as they arrive. They are an excellent partner, assisting with product strategy and business goals. This review is an update by the client company. The original content is located below the new review. ""We wouldn't hesitate to tell others that Clarion is a great partner."" **BACKGROUND** Introduce your business and what you do there. Our company is nonprofit healthcare workforce development. We help healthcare organizations deliver astounding patient care by maximizing their recruitment, training, and retention potential with human-centered workforce development solutions. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Clarion Technologies? Various workforce-related challenges our healthcare clients have. For example, training delivery, tracking, and reporting, and job application management. **SOLUTION** What was the scope of their involvement? Clarion is our technology development partner providing application development and maintenance as part of our product development team. What is the status of this engagement? On-going and active. **RESULTS & FEEDBACK** How did your relationship with the vendor evolve? ​​​​Our relationship has not changed other than resource allocation scaling up and down based on project deliverables. Are there any areas they could improve? Clarion is already very proactive at seeking feedback and addressing challenges that arise. We continue to work with them to optimize our processes together. What advice do you have for clients with similar needs to yours? Having referred clients directly to Clarion in the past, we wouldn't hesitate to tell others that Clarion is a great partner not only for technology development but also to align product strategy with business goals. **UPDATED REVIEW** This review was published on August 1, 2017. Director, Healthcare Career Development Non-profit Nonprofit 11-50 Employees Syracuse, New York $200,000 to $999,999 Apr 2015 - Ongoing Project summary Clarion developed a learning management system using PHP, WordPress, and a MySQL database. They created custom features involving reporting and data aggregation, and continue to help enhance the platform. Feedback summary Clarion’s collaboration process is streamlined and effective, and they’ve been crucial to gaining new clients and helping internal teams make more of an impact. They’re superior in Agile development and project management, and their communication skills offset some time difference challenges. BACKGROUND Introduce your business and what you do there. Our company is a healthcare workforce development organization. We design, develop, and implement products, programs, and services that help our clients and partners improve. We close the gaps where there is a need in workforce development, specifically for healthcare. I am the director of strategy and planning. My role in the company is to analyze our clients’ needs and to lead teams on designing and developing solutions that will help meet those needs, specifically in training, which is a large area. We also support pipeline development: getting people into the health career pipeline and then supporting them throughout their journey in various areas. Our key focus is building technology-based products that help our clients and partners recruit, train, and develop their workforce in the healthcare setting. OPPORTUNITY / CHALLENGE What challenge were you trying to address with Clarion Technologies? Initially, when we started working with Clarion, we needed to build a platform that would support a new initiative that was coming through the state of New York. We needed to build a platform, a learning management system (LMS), that could handle a number of different custom features. It needed to provide training not just for a single organization, but for an organization that is overseeing hundreds of other organizations. SOLUTION What was the scope of their involvement? One of our complex needs was that the content needed to be able to go down to partner organizations, and then reports would be aggregated up. It would also allow for all of the partner organizations to have a central place to report and aggregate other workforce development or transition data. As the clients’ and partners’ needs became more identified, we grew from there. We took the concept to Clarion Technologies and they built what we needed. They helped to maintain and support the product throughout as well. Knowing that we needed to get the product out in the most flexible way, we started to build on WordPress and now have a highly customized WordPress application. PHP is key, which sits on a MySQL database, and it has been highly customized. Clarion has really helped with customizing the WordPress platform effectively. The system is uniquely integrated in terms of user roles and content management, which are all very specific to each individual partner. The client oversees hundreds of partners using the system for different things. Everything is aggregated up to the larger partner organization. It was a very complex requirement, especially to be built on top of the WordPress framework. The developers did an excellent job of making it work, and keeping everything running fast and effectively. How did you come to work with Clarion Technologies? After doing some research, I posted on a WordPress forum looking for developers, and one of Clarion’s business development representatives reached out to me. After speaking with a handful of clients that they currently work with in the U.S., it was their references that ultimately sold it for me. We started out small with Clarion, and that quickly grew. They are now a big part of our team. How much have you invested in them? We are close to $200,000-$250,000 with them. What is the status of this engagement? We started working with Clarion in April 2015. It is a long-term partnership now. They are our development team; they know our business inside and out and are really helping us get the product where it needs to be for our clients. We hope that Clarion will be part of our team long into the future. RESULTS & FEEDBACK What evidence can you share that demonstrates the impact of the engagement? We had 1 client in this initiative before the product was built. Through Clarion’s work, we have been able to grow that. Their work has helped us gain more contracts and more clients. We have been able to solve more problems and make more of an impact. With Clarion’s help, 12 of the 22 organizations that oversee this large initiative have been able to really be at the forefront of providing a one-of-a-kind product for these clients to effectively manage the workforce transitions in terms of training and tracking. How did Clarion Technologies perform from a project management standpoint? We started off with just 1 developer, and also had a project manager that we worked with who oversees the task. As our team over there has grown, that role has become really vital. My technical team on this side has varying capabilities in terms of their ability to code versus their ability just to understand and be able to project manage different products. Everyone works really tightly together. There is daily communication between my tech specialists and the developers with Clarion. It is extremely well-managed on both sides. Professional project managers assign tasks and discuss things efficiently. There are no issues in terms of ensuring work gets done. This has been extremely valuable for us. The lines of communication are always open. We use Skype for group chat for various things, which all of the developers participate in. We also have regular calls and webinars for reviewing. Because of the open communication, the distance between us is not noticed. If we bring any of our needs to them, it is a very streamlined process where their team will review and give us some solutions. We will work as a team collaboratively to ensure that the right solution is implemented. What did you find the most impressive about them? We have been very impressed with the management structure on their side. Developers have been great, and we have been very happy with the product that has been produced. With the scale and chaos of the project on our end, Clarion was able to help us implement our Agile development strategy through their project management. For us, this was extremely valuable, just having that expertise coming from their side. There wasn’t an additional fee for us to get that expertise and have someone on that level managing the development implementation and testing, and putting things into a more standardized process. Being in another country and having the ability to grasp and understand what our business needs are, versus just our technology need, is a unique attributed of theirs. They are very good at ensuring they are on the same page with where we are going business-wise. Clarion helps us get there by ensuring the right solution is implemented as well as building what we feel is a need in the moment. Clarion ensures that things are well-tested and that regular staff meetings occur where we can discuss project deliverables and long-term business deliverables. Products are built and designed to support long-term growth, which has been exactly what we need in our partner for development. Are there any areas they could improve? Because of the time difference, an area that could be improved would be to have developers dedicated to working during our daytime here, to fix any issues or bugs that come up. Otherwise, Clarion is extremely good at responding during our evening, and we know things will be fixed by the next morning. We are in discussion right now with Clarion regarding this, and they are currently in the process of putting someone in place to help us with that. It has been a very good and enjoyable experience working with Clarion. We really do see them as part of the team. As we grow and develop, they are growing and developing with us. I highly recommend Clarion. The plus side for us is the additional project management that comes with this company. They really help look after your project, and they are really dedicated, ensuring that our business needs are met, which has made a huge difference for us. What tips or recommendations could you share that might increase the likelihood of success with Clarion Technologies? The only advice I have for someone who may potentially be evaluating Clarion, is to be upfront in terms of what your needs are regarding business hours and being covered during those times. Then it will be addressed. Allow Clarion to advise and guide the process; accepting it will make things better in the long run, rather than trying to rush and get everything out. Star Ratings Overall rating: 5 Clarion implemented improvements, or when issues or minor things have occurred, they quickly solve the issue, and sometimes are ahead of solving the problem. Quality: 5 Clarion produced the products that we needed, and everything produced has been top quality. Cost: 5 Their value for cost is excellent. Schedule: 5 This is simply because there have been times when something came up, but we had to wait until night or the next morning. We are addressing that, and the rating will soon be a 5. Willing to refer: 5 Based on my experience, Clarion would be my first choice in recommendation. --- #### Customer Portal Dev for Intellectual Property & Language Co **The Project** - Services: Application Testing, BI & Big Data Consulting & SI, Custom Software Development, Web Development - Project size: Confidential - Project length: Nov. 2017 - Ongoing **Project Summary**: Clarion Technologies developed a customer portal for an intellectual property and language company. They created a development team that defined processes, standards, and best practices for the software. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Program Manager, Morningside a Questel Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 7, 2023 **Feedback Summary**: Clarion Technologies had an exceptional focus on technical capabilities, standardization, and automation of processes. The team was proactive, honest, and reliable, and the client was highly pleased with their smooth processes. ""They are always proactive in suggesting new ways of improving our processes."" **BACKGROUND** Please describe your company and position. I am the Technical Program Manager of Morningside a Questel Company Describe what your company does in a single sentence. Intellectual property and language services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Clarion Technologies to accomplish? Develop customer portal fully integrated with company's digital assets Organize a development team and apply industry standards and best practices **SOLUTION** How did you find Clarion Technologies? Other Why did you select Clarion Technologies over others? Good value for cost Company values aligned What was the size of Clarion Technologies’s team? 6-10 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Developing a new customer portal that integrated with the rest of the company's digital assets, strategy for implementation of several versions of that portal. Establishing development team from scratch and defining processes, standards, and best practices for the software lifecycle. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Regular and predictable release cadency Describe their project management. Did they deliver items on time? How did they respond to your needs? They have a focus on standardization and automation to help make the processes smoother. They are always proactive in suggesting new ways of improving our processes. What was your primary form of communication with Clarion Technologies? Virtual Meeting What did you find most impressive or unique about this company? Their focus on technical capabilities and also integrity and honesty. Are there any areas for improvement or something Clarion Technologies could have done differently? I couldn't pin point an area they would need to improve. --- ## Portfolio & Awards ### Client Testimonial| End -End Support & Enhancement Clarion Technologies helped the firm with end to end support and enhancement services. ### Client Testimonial | Web Development Our best endorsement comes from the clients we have built relationships with and the results we have delivered. Watch what our client Alex has to say about Clarion Technologies. ### Helpmeenroll HelpMeEnroll (HME) is a self-service employee benefits enrollment solution that combines the efficiency & cost-savings of self-service online enrollment with the effectiveness of an one-on-one enrollment by a trained benefits counselor.   ### Redline Redline is an international law association open only to lawyers who satisfy membership eligibility criteria or who are invited to join by existing members. Members are free to post queries on any topics of interest: ranging from, for example, local court rules or practices of your district or county court; idiosyncrasies of evidentiary rulings of a certain judge; eminent domain laws of any state; or international treaties of salvage on the high seas – anything is fair game. If your issue is not already addressed, post a query and invite other lawyers (you trust and respect) into the discussion. It's easy to invite other lawyers to join Redline discussions. ### Roofing Website The application facilitates a 7 step sign up process for a website that enables clients from the roofing industry to set up their own website. It lets the customer select the designs along with a host of other features ### Project with Incentco ### Project with Zoox smart ### Project with Shore Summer Rentals ShoreSummerRentals is a locally-owned business that offers a wide range of shore rentals where visitors can find a comfortable place to stay affordably. From Cape May, Wildwood Crest, Ocean City, Long Beach Island, Seaside Heights, Point Pleasant, Delaware Beaches, and more, their website contains many properties. Their goal is to secure the most rental income possible for all their owners for a fraction of what their competitors charge, providing them a huge “Return on Investment”. With the strength of 35 plus years of combined experience in marketing, real estate, vacation rentals, and property management, our client has a wealth of knowledge in successfully pairing property owners with renters. We built a brand new website as per the requirements and added additional features to enhance its performance by reducing the cost, saving time by adding advanced search and wishlist, simplifying membership packages, tracking information, and many more. ### Project with Iriss ### Client Testimonial | Software Development Dr. Stephen, Co-founder of Xtivity Inc, shares his experience of working with his vEmployee Team. Check what is vEmployee here: http://bit.ly/2MKfHxU ### Website Development and Cloud Migration FRONTLINE Public Safety Solutions offers state-of-the-art cloud-based platforms that were created by Police Officers who saw the need for government agencies to update and facilitate the way they communicate and track pertinent information within their organizations. What Clarion did for Customer: Created 12 Unique Products for the customer. Cloud Cost Optimization Web Design Website Development & Management ### Website Performance and Feature Enhancement Established in 2002, KPODJ is a DJ service company offering DJ, audio, and stage-lighting solutions for private events, helping customers define their sound and access the right equipment. When we began our engagement with KPODJ in November 2012, their eCommerce website was already live but struggling with several critical issues that demanded immediate attention. Built on CakePHP with a custom shopping cart, VIP login area, and product database, the platform faced major functionality challenges, including checkout failures, password recovery issues, and data-sync problems between KPODJ and TheDJHouse.   The user experience also needed refinement—clearer navigation, improved layout, and stronger trust-building elements to support conversions. Performance bottlenecks were adding to the complexity, with browser-specific bugs preventing customers from adding items to the cart or completing purchases. At the same time, KPODJ wanted to expand their capabilities with multiple payment gateways like PayPal, Amazon Checkout, and Dwolla, introduce product reviews, enhance inventory visibility, and build a more powerful search experience. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_software_testing_company_india_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_development_company_india_2022_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_development_company_india_2021_award.svg) ### Industry Recognitions - Top 10 Custom Software Development Companies In In - The Top 10 IT Outsourcing Companies In India 2019 - Top IT Outsourcing Companies - 30+ Best software outsourcing companies in 2023 - Top 8 Laravel Development Companies in India 2022 - Top 10 Nearshore Software Development Companies - Top 20 IT Outsourcing Companies [updated 2021] - Top Mobile App Development Companies in LA ## Key Clients - KPODJ ## Packages ## Locations (2) ### Pune, India (Headquarters) - S4, Magarpatta City, Hadapsar - Pune 411028 - India - 401 - 500 employees - Phone: +1 800-902-6361 ### New York, NY - 444 Madison Avenue, 7th Floor, New York, NY - New York, NY 10022 - United States - 401 - 500 employees - Phone: 8009026361 ## Connections - Russell Real (Frontline Public Safety Solutions) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Clarion Technologies [Send a message](https://clutch.co/profile/clarion-technologies) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/clariontechnologies/about/) - [Facebook](https://www.facebook.com/clariontechnologies) - [X](https://twitter.com/Clarion_Tech) - [Instagram](https://www.instagram.com/clarion_technologies/)