Clap Creative

BACKGROUND

Please describe your organization.

Our company is Advice Interactive Group. We're a full-service marketing company. We provide Web fulfillment services and, as a part of that, we have worked with D.K. [owner of Clap Creative] on a number of projects to get the technical fulfillment done.

What is your position?

I'm the director of development. I oversee all the technical fulfillment for the agency.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Clap Creative?

We had a lot of turnover with some of our staff. We were shorthanded and needed some help fulfilling some projects on time. We were looking for outside developers to help us deliver them on time.

SOLUTION

Please describe the scope of their involvement in detail.

We've done various projects with Clap Creative, most of which involved Clap Creative doing WordPress beam development. They have also done some custom website development for us.

How did you come to work with Clap Creative?

We did some basic online research and reached out to Clap Creative. We did some small projects with them, and they turned out very well. We've had an ongoing relationship ever since.

Could you provide a sense of the size of this initiative?

The size of this initiative is confidential.

What is the status of this engagement?

We started working with Clap Creative in the fall of 2014.

RESULTS & FEEDBACK

Could you share any results from this engagement?

I've been very satisfied with the work Clap Creative has done. I've outsourced this kind of work a number of times, and this has been the relationship that stuck. 

How did Clap Creative perform from a project management standpoint?

D.K. is a very able project manager. He does a good job of mediating between his team and me. My experience with a lot of these relationships is that the quality control is not always the best. He makes sure that all gets done. They can get things done quickly and intelligently.

What distinguishes Clap Creative from other providers?

The main thing is that they have D.K. sitting at the helm. That's really the big deal for me. I like that I have somebody who is always making sure that our project is successful. I don't know when he sleeps. He's available at all hours. It's amazing. He's very on top of projects and communicates well.

Are there areas in which they could improve, or things you might do differently?

I really can't think of anything.