Mobile app strategy, design, and development

CitrusBits is a mobile app development agency that designs and develops impactful mobile apps and responsive mobile content for businesses of all types.

Having developed critical mobile apps for clients including Burger King, Quiksilver, Symantec, and Sotheby’s, CitrusBits is trusted by movers and shakers across all major industries. Yet, we’ve also enjoyed helping small and midsize businesses and select startups turn their mobile aspirations into juicy ROI.

 

We’re passionate about leveraging mobile technology – including iOS, Android, augmented reality, blockchain, and The Internet of Things (IoT) – to help businesses disrupt entire industries and reach their loftiest goals.

CitrusBits has helped hundreds of businesses build game-changing mobile apps for more than ten years. Please get in touch if you’d like to talk about your next project.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Los Angeles, CA
headquarters
  • 633 W 5th Street
    Los Angeles, CA 90071
    United States
other locations
  • 1346 E Walnut St
    Pasadena, CA 91106
    United States
  • 5776 Stoneridge Mall Road, Suite 298
    Pleasanton, CA 94588
    United States
  • 535 Mission St
    San Francisco, CA 94105
    United States
  • 450 Lexington Ave
    New York, NY 10017
    United States
  • Federal Capial &AJK 12161
    Pakistan

Portfolio

Key clients: 

Burger King, Quiksilver, J&J, National Geographic, UCLA, Harman Kardon, Symantec, and Sotheby's, to name a few.

We're also extremely proud of the startups we've worked with, which include FullyRaw, IrisVision, and The Winning Seat.

Burger King

THE CHALLENGE

Burger King came to CitrusBits to rebuild and expand their empire. Reviews were showing that users were not satisfied with the previous iteration of their app, which lacked the multilingual and international capabilities a true ruler should have. Maintaining stellar performance when handling a large number of users is always a challenge, and in this case our quest was even more epic because we had to conquer 30+ countries (many of which suffer from unreliable mobile data reception) and deliver the app in as many languages.

THE PROCESS

We implemented sophisticated image handling, data synchronization, GPS, utilization of offline user... [Continue Reading]

QuikSilver App

THE CHALLENGE

Quiksilver came to us for a way to process orders and manage inventory for their 100000+ SKUs, organized by category and season, that performed perfectly across their 940 stores all over the world. The app needed to integrate with their POS and SAP and have a beautiful and intuitive UI that their sales team could learn to use quickly and efficiently, plus provide reliable shopping cart functionality.

THE PROCESS

CitrusBits created a blazingly efficient iPad app which connects seamlessly with Quicksilver’s existing technology for order processing. The platform isn’t just amazingly quick – it’s also incredibly powerful. Inventory can be managed in bulk, with effortless multitasking. We know that... [Continue Reading]

UCLA

THE CHALLENGE

Associated Students UCLA (ASUCLA) is the student-controlled, non-profit organization that has provided retail and student union services to the University of California Los Angeles (UCLA) since UCLA’s establishment in 1919.

With more than 50 ASUCLA-run eateries, shops, and other facilities on a campus used by more than 40,000 students, it can be hard to understand all the available options. To address this, ASUCLA wanted to build a mobile app to help students discover and explore the full range of retail, dining, and study options on campus.

With just two months before incoming freshmen were to to spill onto campus for orientation, ASUCLA considered 10 vendors and decided to partner with CitrusBits, the only vendor they could trust to deliver on schedule. [Continue reading]

Harman

THE CHALLENGE

Harman is a Samsung company that owns and operates some of the world’s most legendary audio brands, including Harman Kardon, JBL, Infinity, and Lexicon.

Harman hired CitrusBits to build an Android-based demo app for the Harman Embedded Audio Team’s new audio-enhancing software, AudioEFX. The demo app needed to showcase the substantial audio enhancements AudioEFX provide relative to normal audio. The Harman team had considered numerous other app development agencies across the US for this project, but they ultimately felt the most confident in CitrusBits’ ability to deliver a bug-free app on time, with the powerful user experience necessary to make a sales impact. [Continue Reading]

FullyRaw

THE CHALLENGE

Kristina Carrillo-Bucaram (‘FullyRaw Kristina’) is the most popular influencer in the raw vegan community, with millions of enthusiastic followers on social media. A vegan member of the CitrusBits team who was already a Kristina follower was fortunate enough to have a chance conversation with Kristina at a local vegan event. One discussion led to another, and CitrusBits was soon hired to bring Kristina’s innovative content and the FullyRaw lifestyle to iOS mobile devices. As the subject matter expert, Kristina would focus on providing the exceptional content for the app, while CitrusBits would create the perfect mobile experience to engage, delight and grow Kristina’s follower base. [Continue Reading]

IrisVision VR App for Low vision

THE CHALLENGE

IrisVision brings the miracle of sight back to the low-vision community. By using live video feed and magnification options combined with the tech advancements offered in virtual reality, people who have suffered from vision loss get a chance to see the faces of their loved ones, and function independently again. The challenge? Package this life-changing adaptive tech into a mobile that performs perfectly on low-cost phone hardware, without draining the battery.

THE PROCESS

The IrisVision app was developed for the Samsung GearVR and ... [Continue Reading]

Leef

THE CHALLENGE

Leef is a California-based inventor and manufacturer of beautifully-designed mobile flash drives that extend the boundaries of mobile storage. Each Leef mobile flash drive has an accompanying Leef mobile app that allows users to transfer, view, edit, and share files from devices like GoPro wearable cameras and drones – directly from a smartphone.

Leef was just months away from the global launch of its new USB-C-based product when they tapped CitrusBits to build an Android version of their mobile app. The Leef team’s familiarity with CitrusBits’ body of work gave them confidence that CitrusBits would excel under the “crunch” of a fast-approaching launch date while delivering on their brand’s promise of seamless Android support and an effortless... [Continue Reading]

Rawvana

THE CHALLENGE

Yovana Mendoza’s bubbly laughter and charming personality have skyrocketed her to over 900k followers on Instagram in just a few years. With so many fans hungry for more of her masterful raw food creations, she came to us to update her app for iOS and Android so that it can continue to serve as the perfect recipe book for all things Rawvana. Since creating meals using only raw foods is far from mainstream, the updated product had to both inspire new users to give raw foods a try, and continue to quench her existing fanbase’s substantial appetite for all their favorite raw recipes.

THE PROCESS

As the Rawvana brand continues to grow, the app must grow with it. For version 4.0 we have... [Continue Reading]

ChemoWave HIPAA Compliant Mobile App

THE CHALLENGE

The chemoWave app has the important task of receiving data input from chemotherapy patients, and organizing, analyzing, and displaying that information. This was achieved with beauty and clarity, giving the patient empowering insights into their health and well-being. This unique service was held to high standards, making it Health Insurance Portability and Accountability Act (HIPAA) compliant, to protect patients’ sensitive data.

THE PROCESS

CitrusBits collaborated with the founders of chemoWave – cancer survivors themselves – to create a virtual advocate that helps patients take control of their chemotherapy journey. chemoWave organizes data such as planned meals, exercise, treatment schedules, and more. The data is then transposed into simple yet... [Continue Reading]

JobFlare

THE CHALLENGE

Criteria Corp is a leading provider of pre-employment tests. Founded in 2006, it has quickly developed into one of the fastest growing companies in the talent management sector. They provide their 2000+ customers with skills, personalities, and aptitudes tests for over 1,100 job profiles. Criteria wanted to create a way to help connect talented job seekers with opportunities. We helped Criteria build JobFlare to engage with job seekers using cognitive games and connect those job seekers to opportunities.

THE PROCESS

JobFlare is a ground-breaking iOS mobile app that allows job searchers to play short 90-second games which measure attributes including general mental fitness, verbal and math skills. We don’t think a job evaluation should be another job, so... [Continue Reading]

Client Testimonials

Citrusbits Clients 

Reviews

Sort by

Mobile App and Software Dev for Fresh Food Delivery Service

"They also possess many specialties we couldn’t find with other vendors." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Dec. 2018
Project summary: 

CitrusBits built a mobile app with a supportive software system, designing and developing both the front- and backend.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Mariana Rossano
CEO, Z.E.N. Foods
 
Verified
The Review
Feedback summary: 

The mobile app system has boosted efficiency by improving information accessibility. Responsive and collaborative, CitrusBits shared their extensive technical knowledge in an approachable way. Customers can expect custom deliverables, clear communication, and an eager work ethic.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and a co-founder of Z.E.N. Foods. We’re a healthy, fresh food and meal delivery program.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CitrusBits?

We needed to create a customized mobile app and software system for our new meal program.

What were your goals for this project?

We set out to build a system that’s easy for both users and administrators to use.  

SOLUTION

How did you select this vendor?

We reviewed many other agencies, considering how customized we wanted our platform to be. Citrus Bits was highly attentive and seemed to be able to build something that was both user-friendly and visually appealing.

Describe the project and the services they provided in detail.

The designed and developed a new mobile app and software. Handling both the frontend and the backend, their team worked with ours daily. We expect the app to launch successfully in the coming months.

What was the team composition?

CitrusBits assigned a group of people to work with our team and coordinate the system. Everyone we worked with was amazing.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered one-of-a-kind software, and we’re thrilled. Information that took significant staff hours to find under the old system is now at our fingertips, boosting our profitability and efficiency. CitrusBits created an experience our clients will love for years to come because it allows them to do everything online.

How was project management arranged and how effective was it?

We communicated effectively over email and brainstormed on phone calls.

What did you find most impressive about this company?

We loved their responsiveness and excitement, as well as their knowledge of the technology space. They made it an easy process for a company like us who isn’t tech-savvy. Additionally, they possess many specialties we couldn’t find with other vendors.

Are there any areas for improvement?

I can't say there’s any room for improvement based on our experience. Their expertise and patience put us on track to become an industry leader.  

5.0
Overall Score It was a great experience over all, and most importantly, we love the product.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They made it easy.
  • 5.0 Cost
    Value / within estimates
    For all our detail and customization, the price was very fair.
  • 5.0 Quality
    Service & deliverables
    They delivered a great quality product.
  • 5.0 NPS
    Willing to refer
    We will recommend them and use them again ourselves.

App Dev for Food & Health Startup

"They really put their heart and soul into their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

CitrusBits is creating a consumer-facing platform for a food and health startup. They have finalized the framework of the mobile application and are currently working on the UX.

The Reviewer
 
1-10 Employees
 
El Monte, California
Kevin Kim
Co-CEO, GrubWell
 
Verified
The Review
Feedback summary: 

The team brings a wealth of development expertise in the wellness industry to the table. They ask for internal input on their ideas, keeping stakeholders updated throughout each stage of the process. The quality of their work has been worth the price.

BACKGROUND

Please describe your company and your position there.

I’m the Co-CEO of GrubWell, a startup that suggests local restaurants where consumers can find healthy food options.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CitrusBits?

We needed to create a consumer-facing mobile app that suggests local healthy dining options.

What were your goals for this project?

The application will both facilitate the customer’s search for healthy food and increase revenue for our partners through the generation of foot traffic. We want an application that can scale to a nation-wide audience.

SOLUTION

How did you select this vendor?

We researched online to find developers because we don't have any in-house specialists to create an app. After narrowing it down to two vendors, we interviewed both teams in person. We even met with the CEO of CitrusBits to determine if the company was a good fit. While CitrusBits had a higher price than the other vendor, we ultimately chose their team because of their experience in app creation for the food and health market.

Describe the project in detail.

The team held discovery meetings to determine our business goals. They kept our market in mind as they researched the app universe. They collaborated with internal stakeholders to outline the MVP and plan the framework of the platform.

After determining the app logic, they started outlining the UI of the app. The team suggested possible logos and color boards, and we chose the designs that resonated with us. We all agreed on the final decision together.

The backend of the platform has been created, and they are currently working on the frontend. Besides app development, they have also helped us build a landing page for our website.

What was the team composition?

A project manager and backend engineers are working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While the platform is still being developed, it has received positive feedback from internal stakeholders. The UX of the app seems very accessible.

How effective was the workflow between your team and theirs?

They have been using Basecamp to manage the progress of the project and support quick communication. CitrusBits has excelled at keeping stakeholders in the loop, holding meetings almost 3–4 times per month.

What did you find most impressive about this company?

The team has put effort into understanding our goals, and they offer valuable suggestions accordingly. Their insight is supported by extensive experience in platform development for food and health companies. They really put their heart and soul into their work.

Are there any areas for improvement?

Sometimes the price appears high, but we have received quality work in exchange. Overall, we have found the investment to be well worth it.

5.0
Overall Score The team really seems to care about us as customers, share our passion, and understand our vision.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team responds quickly and is flexible with scheduling concerns.
  • 5.0 Cost
    Value / within estimates
    They are slightly on the pricey side, but their level of expertise has been worth the cost.
  • 5.0 Quality
    Service & deliverables
    So far, the app looks great. They really take pride in their work.
  • 5.0 NPS
    Willing to refer
    They are friendly, professional, and do quality work.

Social Media Mobile App Dev for Educational Nonprofit

“We’re lucky to have worked with such a skilled team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. - Oct. 2018
Project summary: 

Following provided guidelines, CitrusBits created a series of design mockups for a social media mobile app targeting college veterans. They created a physical representation of the platform and its features.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Allen Dooley
CEO, Intelecom Learning
 
Verified
The Review
Feedback summary: 

CitrusBits provided valuable insight throughout the project, improving on the initial idea with the finished product. With admirable knowledge and experience, they created quality designs. Their communication skills, professional approach, and amiable culture will likely lead to future projects.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Inteleom Learning. We’re a small educational nonprofit managed by a collective 15 California community college districts that represent a total of 31 colleges. We’re based in Los Angeles, and we’ve been operating for 48 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CitrusBits?

We needed a vendor with technical and design expertise to help us with a social media mobile app for student veterans in higher education.

What were your goals for this project?

We wanted a collection of screen mockups for various features to present to the CEOs of the community colleges in our organization.

SOLUTION

How did you select this vendor?

We searched online for a technical production and design organization within our region. We came across CitrusBits and reviewed their background. Their reviews were very positive, and they were located near our office in Pasadena. We arranged an onsite interview and spoke with Harry (CEO, CitrusBits). He was very impressive, so we ultimately chose to partner with them.

Can you go into detail about the services they provided and the scope of the project?

CitrusBits collaborated with our senior-level community college administrators to create screen mockups for our proposed mobile app. We provided a set of key features, but we wanted a physical representation. The team handled this preliminary development stage, delivering a collection of draft designs for the social media platform for veterans.

What was the team composition?

We primarily interacted with Chandler (Art Director, CitrusBits), but there were two other people involved in several of our meetings.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re very pleased with the quality of their work. The team provided a lot of valuable insight and recommendations regarding our mobile app design and interface strategies.

How was project management arranged and how effective was it?

They excellently managed the project. Chandler was very professional, knowledgeable, and organized. She proposed a three-week timeline at the beginning of the engagement, and they finished ahead of schedule. Scheduling was easy, and we never felt rushed. We mainly had web-based meetings, which was the most efficient decision for both sides. They regularly provided updates on our progress. It was an enjoyable collaboration—their team was pleasant with a good sense of humor.

What did you find most impressive about this company?

I appreciated how informed, prepared, and friendly they were—it made communication very easy. They always had a response to any of our questions, ideas, and recommendations. In my opinion, they significantly improved on our initial ideas for the app. We’re lucky to have worked with such a skilled team.

Are there any areas where they can improve?

From our perspective, there’s nothing. We have a lot more work to do in designing and building out our mobile app. Once we’ve secured the funding, we’ll go back to CirtusBits without hesitation.

5.0
Overall Score From start to finish, they were perfect.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was very easy. They were flexible in planning meetings.
  • 5.0 Cost
    Value / within estimates
    The charges were totally reasonable.
  • 5.0 Quality
    Service & deliverables
    They deliver more than what they promise.
  • 5.0 NPS
    Willing to refer
    I would recommend them without any concern.

Mobile App Dev for College Student Association

"They are really customer oriented and have proven they have a wealth of expertise in the industry."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

CitrusBits is developing an iOS and Android application for UCLA’s student association. App features include map directions and locations of on-campus facilities and backend admin access.

The Reviewer
 
10,000+ Employees
 
Los Angeles, California
Karen Noh
Special Projects Director, ASUCLA
 
Verified
The Review
Feedback summary: 

So far, download targets have been met for the iOS app and delivery for Android is imminent. The team’s expertise and ability to meet an aggressive timeline has stood out, as CitrusBits successfully developed and tested the app in just two months.

BACKGROUND

Introduce your business and what you do there.

I am the special projects director for Associated Students UCLA. We are the student association for the University of California Los Angeles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CitrusBits?

We hired CitrusBits to develop an application for us to be launched on iOS and Android.

SOLUTION

What was the scope of their involvement?

We have successfully launched our app for iOS and are getting ready to launch for Android. The app itself features the location and map directions to our various facilities around campus and the ability for admin access on the backend as needed for updating. The app is not too complex, but we had a very aggressive timeline of just two months for delivery, as we wanted it to be ready by freshman orientation. Aside from development, CitrusBits has also handled all the testing.

What is the team composition?

We work with a project manager and business manager, and have also spoken to their CEO and around six developers as needed.

How did you come to work with CitrusBits?

They came recommended from a colleague. We did look at around 10 other companies, however, CitrusBits made it clear that they could really lead the project without too much oversight, while the other companies wanted more information and direction than we were able to give. I think that really reflects CitrusBits’ industry expertise because they were able to take our general ideas and run with them.

How much have you invested with them?

So far, we have invested almost $50,000.

What is the status of this engagement?

We have been working together since April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are very pleased with the delivered application and have received positive reviews from some students on campus. So far, we have been hitting our target download numbers on the App Store, and hope to do the same once we launch for Android.

How did CitrusBits perform from a project management standpoint?

They have been very upfront and honest about what is achievable while still meeting our aggressive timeline, which has made them a really good fit as a partner. They never promise things they can’t deliver, and they work hard to hit all their marks. We use Basecamp to manage the project, and they will post calendars detailing things like when bills are due and so forth. That being said, they are very organized, and if we ever need to change something on the calendar they are very accommodating.

What did you find most impressive about them?

They are really customer oriented and have proven they have a wealth of expertise in the industry.

Any advice for potential customers?

I communicate a lot with CitrusBits and both sides have worked hard to have shared expectations. I think that has really allowed the engagement to be successful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Lifestyle & Celebrity PR Firm

“They always did their best to communicate and ensured we had a stress-free experience.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2017- June 2018
Project summary: 

CitrusBits developed the iOS version of a lifestyle app for a PR firm. They translated brand guidelines into an understandable UI, solidified graphics, and built a strong admin panel in the backend.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Bianca Bucaram
Owner & President, The Bucaram Public Relations Group
 
Verified
The Review
Feedback summary: 

The launch is scheduled for June 2018 but user feedback on the look and feel of the prototype is positive. CitrusBits was transparent with expectations and timelines and understood the brand mission without a steep learning curve.

BACKGROUND

Introduce your business and what you do there.

I’m the president and owner of a lifestyle and celebrity-based public relations firm that caters to special types of influencers. We do all kinds of PR, including social, digital, print, TV, and media exposure. We pitch both locally and nationally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CitrusBits?

We engaged them to promulgate a client’s very first app.

SOLUTION

What was the scope of their involvement?

We gave them the brand guidelines and they took the lead on wireframes and iOS development. They did their homework on our client and got quickly into her voice. They developed five or six categories within the app, which is a challenge-based lifestyle platform. We entered a huge volume of recipes and there are food and diet challenges at varying lengths and intensities.

Users can drag and drop specific recipes into the calendar and customize meal notifications. Later versions of the app will track nutritional data to help determine macros and micros. We anticipate a lot of questions from users, as this is the first app of its kind to use this space.

CitrusBits did a good job translating our concepts and made the UI understandable and simple. They spent a lot of time brainstorming the toggling between appropriate features and solidifying graphics. They also built a hefty admin panel that we will use when they pass the assets to us. That will allow us to actively integrate updates ourselves.

What is the team composition?

We work with Cyrus (Sr. Product Owner, CitrusBits), who assigns most of the work. We also work with Chandler (Art Director, CitrusBits) and a few other team members. They’re all fun to work with and make it easy to understand technical language.

How did you come to work with CitrusBits?

In the past, I worked with a couple of app developers on a very small scale. This was the first client we worked with on this large scale. A friend is an influencer in this space. She had an award-winning site that Cyrus designed and recommended him. Cyrus reached out to us inquiring about this client and pitched to us on behalf of CitrusBits. We liked his proposal and accepted his pitch.

How much have you invested with them?

We’ve invested over $200,000.

What is the status of this engagement?

We started working together in early 2017. We’re scheduled to launch in June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a wonderful experience and everyone loves the look and feel of the app. I’ve sent the prototype to a few people and everyone is anxiously awaiting the launch. We’ve had some fantastic feedback on the challenges.

How did CitrusBits perform from a project management standpoint?

Cyrus was our main point of contact and is wonderful. We had a few Facetime meetings to get a feel for the team and they’re always transparent with expectations and timelines. They executed everything in a timely fashion and sent us updates in Basecamp. The design team is awesome. They understood our mission and jumped in without a large learning curve.

What did you find most impressive about them?

They gently followed up whenever we were busy doing other things. They were patient and good about updating us or checking in when they needed something. They always did their best to communicate and ensured we had a stress-free experience.

Are there any areas they could improve?

I don’t have any recommendations. I didn’t really understand the process or the creative side, so I gave them carte blanche and trusted them to do the right thing. They were always willing to take ownership of their mistakes and everything turned out perfectly.

Do you have any advice for potential customers?

If you have any milestones or specific executables, outline them at the beginning. They’re good communicators and will walk you through their progress. They do a great job with setting expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We only had a few unforeseen technological problems but they were never at fault. They quickly bounced back and fixed things in a timely fashion.
  • 5.0 Cost
    Value / within estimates
    They always go above and beyond.
  • 5.0 Quality
    Service & deliverables
    They were fantastic communicators and really creative. They intuitively understood our brand and quickly jumped into our voice.
  • 5.0 NPS
    Willing to refer
    I’ve sent them four referrals in the last month. We’ve had a great experience with them.

AR/VR App Dev for Hands-Free Camera Device

"The biggest metric of CitrusBits’ success is that we presented them with a difficult problem and they solved it."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Apr. 2018
Project summary: 

CitrusBits developed a VR image application for a medical school to use in surveys. Project features include the ability take hands free pictures, scan barcodes, and attach barcodes to images for processing.

The Reviewer
 
5,001-10,000 Employees
 
Baltimore, Maryland
Professor, Medical School
 
Verified
The Review
Feedback summary: 

Despite some initial delays, CitrusBits successfully delivered an innovative solution where a previous company had failed. Initial testing has been fruitful, with positive feedback from funders who are ready to deploy the product.

BACKGROUND

Introduce your business and what you do there.

I am a professor at a medical school on the East Coast.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CitrusBits?

We wanted to develop a hands-free camera system that could magnify an image within a field of view that we could use for surveys. The system would be an application for the Samsung Galaxy VR headset, and the image needed to be high quality and taken hands-free. We also needed the app to have barcode reading capabilities and it needed to be able to attach barcodes to each image to be scanned, downloaded, and processed.

SOLUTION

What was the scope of their involvement?

When we approached CitrusBits we told them the problems we had with a company we had initially worked with on the project. That company offered a kind of voice technology to obtain images, but the voice technology did not work and the image quality was not sufficient. CitrusBits was able to complete the project and meet all the criteria we established by using the game controller from the VR headset and turning it into a foot pedal. We now have the product we wanted and it is able to scan barcodes, assign barcodes to images, and store the images through the phone system in the headset.

What is the team composition?

We initially interacted with the CEO of the company until he assigned us to a project manager. I don’t know the total number of people who worked on the project because we only interfaced with our project manager.

How did you come to work with CitrusBits?

A colleague of ours in California had been working with them for a long time on a similar project for people with low vision. He recommended them to us based on his experience with them.

How much have you invested with them?

We have spent $40,000­–$43,000.

What is the status of this engagement?

We began working with CitrusBits in November 2017 and will conclude the project in April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The biggest metric of CitrusBits’ success is that we presented them with a difficult problem and they solved it. We were able to pilot test the product at a clinic and then presented it to two international organizations, including our funding agency. Our funding agency was extremely pleased with the product and are excited about deploying it.

How did CitrusBits perform from a project management standpoint?

I thought their communication management was good. We had regular teleconferences with our project manager, but we also communicated weekly and most effectively over Basecamp. They established the platform for us and we put down any questions or issues we were having. Some of my colleagues involved in the project could also interject and put things in Basecamp that they wanted taken care of while we monitored progress. It ended up being a nice record of how things went as we moved along.

What did you find most impressive about them?

If our experience with the first company we worked with was any indication, we presented CitrusBits with a really difficult problem. The technology that we were asking them to develop was a pretty daunting task, but they understood the capabilities of the camera system we were working with and developed the insight to program within that system to enable our app to work. It ended up being a good marriage of our needs and the right company.

Are there any areas they could improve?

In our initial discussion with the head of the company, he implied that this was something that they could do very quickly and they would get us back on schedule. However, the first team at CitrusBits couldn’t seem to manage the project. As a result, we had about a month where there was no progress and it felt like there was a disconnect between what had led me to sign on with them and what they could actually deliver. Luckily, they reassigned the project to a different team who moved extremely fast and got us back on target. Thus, while the product was ultimately delivered on time and on budget, the initial communication between senior management, their team, and us could have been a bit better and more direct.

5.0
Overall Score I wasn’t sure we would ever find a company that could do what I was asking, but they pulled it off.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There was a little bit of a rough start, but they made up for it in the end.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    It depends on the needs of the colleague, but if it is in the same realm they are the right company.

Mobile Dev for Sports Sweepstakes App

"They do everything we expect of them and more."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
Project summary: 

CitrusBits re-developed a native app for iOS and Android after a previous company failed to deliver. The team focused on front- and backend development and UI/UX; they continue to work on updates and marketing.

The Reviewer
 
1-10 Employees
 
Minden, Nevada
Miles Johnson
COO, TLS Holdings, Inc.
 
Verified
The Review
Feedback summary: 

The CitrusBits team has delivered every aspect of the project on time. Their communication and project management skills stand out, and they continue to work on detailed feature updates and a planned marketing campaign.

BACKGROUND

Introduce your business and what you do there.

I am the president and COO of TLS Holdings. Our product is The Winning Seat, the one and only mobile sports sweepstakes where users play for free to win cash and prizes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CitrusBits?

When we reached out to CitrusBits we had been working with a provider who claimed to be one of the largest and best, but it turns out they weren’t. They never met a deadline, they were bad at communicating, and they were getting nothing done. We then met with CitrusBits and, after a long discussion, decided to transfer the project over to them.

SOLUTION

What was the scope of their involvement?

They completely re-developed and coded our product—a native application for iOS and Android. It was a very extensive and intricate process that included a lot of frontend and backend development and UX/UI design. We are continuing to do research and development with them, and are getting ready to release the third iteration of the app incorporating new features. The app has a patented advertising and game notification delivery architecture that they developed, and they continue to work on new updates. CitrusBits is also helping us with a marketing campaign to grow awareness in certain markets.

What is the team composition?

I work directly with the CEO, our project manager, and a couple of people in their marketing department. They also have a huge team of developers that are working with us. We brought them in at a very deep level, and they function as if they are our employees.

How did you come to work with CitrusBits?

I met the CEO a while ago and he had asked how our project was going. When I told him about the issues with our development house at the time he suggested his own ideas and I took a chance on him. Working with them was one of the best business decisions I have made in the last three years.

How much have you invested with them?

We have spent around $250,000, with a growing development budget.

What is the status of this engagement?

We began working with them at the end of 2016 and continue to use them every day.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The thing that matters most to me is the calendar. We are given deadlines as to when the app will be released to us for testing, and they have never missed a single one. I recently told their CEO that they are the very first company I have worked with that delivers on the date promised. What we need and require of them continues to be excellent.

How did CitrusBits perform from a project management standpoint?

Most of our communication is done through project management tools and weekly phone calls. However, the thing I like most about them is that they always pick up the phone. They are one of the most communicative groups I’ve ever met.

What did you find most impressive about them?

Their high scale of execution and quality is outstanding. They do everything we expect of them and more.

Are there any areas they could improve?

There is nothing I can think of to date.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended them a ton of times.

E-Commerce UI/UX Implementation

“I was most impressed by their ability to quickly comprehend my client's complex requirements.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2017 - Ongoing
Project summary: 

Outsourced resources from CitrusBits helped rebrand an e-commerce site in order to comply with post-acquisition style requirements. They also assisted in optimizing the site’s UX and mobile responsiveness.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Founder, Design Agency
 
Verified
The Review
Feedback summary: 

CitrusBits rapidly grasped complicated requirements and translated them into designs that contributed to sales growth. They collaborated well and respected deadlines.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a boutique design agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CitrusBits?

I hired CitrusBits to help create mobile-responsive webpage designs for my client, a Fortune 500 company that had recently acquired another company that operates an e-commerce site.

What were your goals for this project?

The acquiring company has strict corporate style guides, so they needed us to perform a redesign of the acquired company's website. Our goal was to achieve compliance with the parent company's corporate style guide and other brand requirements. We also wanted to optimize the UX by streamlining the site navigation and making the website mobile responsive.

SOLUTION

How did you select this vendor?

I was referred to them by a friend. After we had a few conversations, during which they shared some of their past work, I became confident in their ability to quickly understand and deliver what we were looking for.

Describe the project in detail.

It involved redesigning more than 20 different pages to be compliant with various corporate brand requirements. Along the way, we also helped my client improve the usability of the e-commerce site by optimizing the site navigation and key page flows.

What was the team composition?

The CitrusBits team consisted of an art director and a staff designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to satisfy my client's internal style and branding requirements in a timely fashion. Additionally, I've heard that our improvements to the conversion funnel helped the e-commerce business realize sales growth.

How effective was the workflow between your team and theirs?

They were always responsive to my requests and truly felt like an extension of my own team. I had a great experience working with the CitrusBits team on this project.

What did you find most impressive about this company?

I was most impressed by their ability to quickly comprehend my client's complex requirements, particularly how each webpage fit into the desired UX. This allowed us to deliver exactly what my client needed in a short amount of time. I continue to work with CitrusBits when I need additional design resources and mobile expertise.

Are there any areas for improvement?

No, I was completely happy with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev For Dry Cleaning App

"Even updates and bug fixes are a breeze with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2014 - Ongoing
Project summary: 

CitrusBits designed and developed a mobile app that allowed users to schedule laundry services. They handled each stage, from wireframing to launch on the iOS and Android app stores. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Chris Shaginian
CEO, iClean
 
Verified
The Review
Feedback summary: 

The app quickly gained and dependably retained users. Despite growing rapidly during its completion, CitrusBits retained a personal interest in the project. They immediately responded to requests, clearly answered questions, and delivered a technically sound solution. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company that operates an on-demand dry cleaning and laundry app. We offer dry cleaning and laundry services with free pickup and delivery. You simply request pickup through a mobile app, and a driver picks up your dirty clothes to be cleaned and delivered back to you.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CitrusBits?

I hired CitrusBits to design and develop the app, bringing my vision to reality.

What were your goals for this project?

My goals were to create a fully-functional iOS and Android app that could schedule pickup and delivery for dry cleaning and laundry services

SOLUTION

How did you select this vendor?

After searching online for a mobile app developer, they were one of the few I encountered. After speaking with a team member, they won me over. I’ve been a customer of CitrusBits since 2014.

Describe the project in detail.

The app was developed for the iOS and Android markets. CitrusBits handled everything, from wireframing to development. Even updates and bug fixes are a breeze with them.

What was the team composition?

CitrusBits is a totally different company today than they were when I first signed my paperwork. They had converted a garage into an office and had about five employees when I met with them. Through the years, they have grown into a full-service development firm with multiple locations and at least five times more employees than they had in 2014. Tasks were completed more seamlessly and quickly as years went by.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After bug fixes and updates, our app started to attract and retain more customers. My company has grown from a single employee to 10 employees within the past year.

How effective was the workflow between your team and theirs?

We had a rocky start, but once I understood their work habits everything became more effective and efficient.

What did you find most impressive about this company?

I was impressed by how quickly the company grew and became a great overall mobile app development company. Every email, phone call, or text message is answered accordingly, and every problem is solved very quickly.

Are there any areas for improvement?

I believe this company is headed in the right direction.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

VR-Based Android Dev for Visual Aid Device

"Our collaborative discovery process helped us develop confidence in their approach."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2015 - Ongoing
Project summary: 

CitrusBits provides ongoing software development for a low-vision product, incorporating VR technology and customized Android app construction to create an intuitive UX with efficient battery performance.

The Reviewer
 
11-50 Employees
 
Pleasanton, California
Tom Perski
Outreach VP, IrisVision
 
Verified
The Review
Feedback summary: 

Thanks to CitrusBits’ commitment to delivering the best possible UX, the device has attracted numerous testimonials and led to partnerships with industry leaders. The team’s accessibility, consistent output, and value for money continue to impress. 

BACKGROUND

Please describe your company and your position there.

I’m the vice president of professional and consumer outreach for IrisVision, a high-tech wearable low-vision aid that uses virtual reality (VR) technology and customized software to allow patients with conditions like macular degeneration to see clearly and live fully in all aspects of life. As the lead product evangelist for IrisVision, I work with end users and business partners to expand our customer base.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CitrusBits?

IrisVision has worked with CitrusBits since 2015 to develop, launch, and maintain the custom software that allows our low-vision users to see clearly. They continue to support new software updates as well.

What were your goals for this project?

We wanted to build an Android-based custom mobile app that could integrate with the top wearable and mobile VR devices using live video feed and magnification capabilities to help people with low-vision conditions see clearly once again. In addition to providing an intuitive and convenient user experience (UX), the app needed to leverage the hardware's capabilities in an efficient manner and ensure reliable performance without draining the battery.

SOLUTION

How did you select this vendor?

We already were familiar with CitrusBits’ work. Our collaborative discovery process helped us develop confidence in their approach, passion, and commitment to delivering an excellent product on time.

Describe the project in detail.

CitrusBits worked closely with our founder, product team, and supporting medical institutions like Johns Hopkins University, UC Berkeley, and Stanford University to understand and implement our requirements from multiple perspectives: UX, technical, and medical. Their design and development teams used an iterative process with Agile methodology enabled us to track and guide their process of building a UX that our customers appreciate and love.

What was the team composition?

We work with a product owner, an art director, and a design team from CitrusBits, as well as their technical/engineering leads. Their CEO has also shaped our overall app strategy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In a short time, our product has generated a lot of interest and grown a passionate customer base. We regularly receive heartwarming testimonials from our customers telling us how the product has allowed them to see their loved ones clearly again, among other things.

Additionally, our product has been tested and validated by some of the world's top vision institutes, and we've established partnerships with leading hardware manufacturers and low-vision associations. None of this would have been possible without the excellent app that CitrusBits helped us build.

How effective was the workflow between your team and theirs?

The collaboration between our teams was really strong from the beginning. In addition to holding regular calls with their team, we also communicate online through tools like Jira and Slack.

What did you find most impressive about this company?

We’re most impressed by their commitment to delivering the best possible experience for our end users. Few partners approach a project as if the product they're building will be used by people they personally know and care about, but we found this to be the case with CitrusBits.

Are there any areas for improvement?

We are pleased with our ongoing collaboration and haven’t found any areas for improvement. 

5.0
Overall Score CitrusBits is a crucial part of our ability to deliver the best wearable low-vision technology.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our deadlines without compromising on quality.
  • 5.0 Cost
    Value / within estimates
    We've gotten great results from our investments with CitrusBits.
  • 5.0 Quality
    Service & deliverables
    The app helped us become a leader in our field.
  • 5.0 NPS
    Willing to refer
    I wouldn't hesitate to recommend CitrusBits. In fact, I've already referred several leads to them.