Citrusbits

The team did an awesome job in not only developing a great UI, but also delivering a great UX experience that made the app desirable to our customers. The project was delivered within the expected timeline. We changed some of the scope in the middle of the project, and team was great at helping us understand the implication of any delays on the original defined deadline, and descoping to get the high-value features set in the first release.

The Citrus team was very organized and kept us in the loop throughout the project. I should add they are a true agile shop and provided us with the level of visibility we asked thought out the project. All and all, we were pleased with the outcome. 

Could you share any statistics or metrics from this engagement?

We have gotten some user feedback, and it's been incredibly positive. The quality of the app is good, and its placement in the industry is good. People who use this particular lighting console have been hungry for something that does this. The people we've given it to, and the ones who've purchased it gave me no negative feedback.

How did Citrusbits perform from a project management standpoint?

I am satisfied with them. They've been very responsive. Again, this is not your typical application, so, while they have a lot of expertise as far as working on the software side, they know nothing about lighting. The entire time, we needed to guide them, and make them understand what the app is even supposed to do. They don't work in the industry, so there's no reason they would know anything about it. At times, I was concerned that it would be too much interaction, just a long litany of concerns. They went with the punches, and it was no big deal. I feel that they did a great job.

What distinguishes Citrusbits from other providers?

I'm not sure I can answer that. I don't have a ton of experience with other companies. We contacted a number of developers, and many them simply couldn't understand what we were trying to do. Citrusbits took their time to listen, and I do feel that the owner took a leap of faith. They had no idea what it would cost to produce. We kept telling them that we have it buttoned down, we have all the design specs, we know exactly what we need to do, and won't waste their time. In the end, they did need to take a leap of faith that it would work out at the price they quoted. I think it's worked out. We're certainly happy with the product.

Is there anything Citrusbits could have improved or done differently?

There are things that I would have done differently in terms of how we laid out the package for them. We did it in a lot of detail, but it was done in a number of phases. There was probably conflicting information in the various forms of specifications that we sent them. That was a problem on our part, not theirs. Their guys would look at one form of specifications for one thing, and another for another. Even when we gave them essentially the wrong information, it was no big deal to them. They rolled with the punches.