Visit Website

SaaS & apps that'll make your competitors nervous.

5.0
12 reviews
BRONZE VERIFIED

We'll build the software. You build the business!

Whatever we work on we make it beautiful, we make it easy to use and we make it robust. And in doing so we don't break the bank.

High-performing software products should not cost you a fortune!

Our team of 14 UX/UI designers creates web and mobile apps people enjoy to use.

Our team of 20 focused developers makes sure these apps are stable and robust.

Our management team makes sure you always know what's going on and the deadlines are met.

"Go-to guys when it comes to building apps that work great, at a good price."

- Calle Sjoenell, Head of Facebook Creative Shop Nordics

Our motto is:

All software, zero nonsense.

And we are open for business.

READ MORE...
 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2014
Show all +
Zagreb, Croatia
headquarters
other locations
  • 304 W40 Street
    New York, NY 10018
    United States

Portfolio

Key clients: 

https://www.roche.com/ https://www.movinga.com/ https://parquery.com/ https://www.cedevita.com/ https://www.muddest.com/ https://fenixbegravning.se/

Casting Frontier Image

Casting Frontier

Check out our latest case study; Casting Frontier, a web platform that empowers talents and performers to find and submit the open casting calls and auditions for commercials, digital content, film, print, and television. Casting Frontier is one of the largest databases and casting call listing services in the US. They offer cutting-edge technology to find or post casting calls to top commercial, digital, print, or TV projects

…
in LA, New York, and nationwide. Our team was in charge of redesign the casting director’s dashboard. It’s a revolutionary audition uploading system that allows casting directors to streamline the work with digital recording, editing, scheduling, and posting tools.
Read more...
Adspert Image

Adspert

Cinnamon was tasked with designing and developing website from scratch. Adspert is an advert optimizer that enables you to achieve your business goals, such as turnover growth, ROI, cost management, profit maximization on platforms like Amazon and Google. The Adspert algorithm automatically optimizes and adjusts bids for your keywords, products, and placements several times a day. 

muddest - Your gate to new challenges! Image

muddest - Your gate to new challenges!

muddest is a leading Nordic platform for OCR - Obstacle Course Races.

muddest is growing and they are growing strong. That's where we came in. We redesigned their entire user experience and made sure the user interface works properly and doesn't break under heavy loads.

First Light Leads - Online leads generation! Image

First Light Leads - Online leads generation!

A complete redesign of a lead generation platform for the UK market.

PickPack - Convenient shopping on the go Image

PickPack - Convenient shopping on the go

PickPack is a start-up from Germany that is developing a pre-order and payment app for travelers. 

We've redesigned their entire web presence in order to present the app and increase brand awareness.

Soosty - Find the best deals! Image

Soosty - Find the best deals!

Online booking platform for foodies. Here you get to choose daily between premium offers from a number of restaurants.

The goal of the design was to present Soosty as a premium option, not another discount service.

 

 

godenti - The future is here Image

godenti - The future is here

A platform for the dental industry where you can both search for new job opportunities and for a piece of new equipment.

We took care of the complete design from scratch and we've developed the website using WordPress. Simple, usable and economical.

Name Labels - Iron-on and Stick-on Labels for Kids Stuff! Image

Name Labels - Iron-on and Stick-on Labels for Kids Stuff!

Complete redesign of niche e-commerce website with concrete results: increased CRO and increased sales.

Olori - Bags That Empower Image

Olori - Bags That Empower

Olori’s mission is to build a network of powerful women who are committed to uplifting one another.

Every Olori bag pays for at least one month of education of an under-resourced girl in Africa.

The problem of girls education is an issue that requires our urgent attention and we believe that every woman has the power to affect this change.

Knogin - Easy Cyber Security Solutions for People and Organizations Image

Knogin - Easy Cyber Security Solutions for People and Organizations

A complete redesign of website for a thriving business. Here is what client had to say about it:

Cinnamon team is just great. They think outside of the box. I had a completely different idea in my head and they managed to deliver something beyond my expectations.

Reviews

5.0
12 reviews
Sort by

Mobile App Development for Internet Media Company

"Cinnamon stands out with their effective communication."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2020 - Ongoing
Project summary: 

An internet media company partnered with Cinnamon Agency to develop a mobile app. The team was involved in ideation, UI/UX design, and development.

The Reviewer
 
11-50 Employees
 
Singapore
Dan Azlee
Communications Manager, Internet Media Company
 
Verified
The Review
Feedback summary: 

The project has yet to launch but has been getting positive responses from focus groups regarding several aspects of the app. The company appreciated that the team's project management style was smooth overall in comparison to other vendors that the company has worked with in the past.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the communications manager for the Beary Group, an internet media company based in Southeast Asia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

We engaged Cinnamon Agency to bring our mobile app idea to life. They worked on the project right from the start, which included early-stage brainstorming to UX/UI design to mobile app development (which is currently ongoing).

What were your goals for this project?

Our goal is to develop a communications platform for users to engage with one another. Our primary focus is on the social impact that the app is able to generate.

SOLUTION

How did you select Cinnamon Agency?

The team canvassed various providers and asked for references. We ultimately decided to hire a few companies as part of a 'test' to see which company would work best with us. Cinnamon Agency was the best of these.

Describe the project in detail.

In essence, there was a kickoff followed by milestones for the project. Cinnamon was very organized and their designated project manager would ensure that everything was on track.

What was the team composition?

There was a project manager and two designers during the design phase. We are currently assisted by a team of developers for the mobile app development phase.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is still under development but the early feedback from focus groups on the moodboards and app design seem to resonate well. We are satisfied so far with the quality and speed of their work.

How effective was the workflow between your team and theirs?

Overall, things were very smooth. It is pretty clear from our personal experience as we had the opportunity to work with a few different firms in the past.

What did you find most impressive about this company?

Cinnamon stands out with their effective communication. In addition to using tools to give us a sense of overall progress (e.g. Trello), the team would always give frequent updates.

I also like that we are able to interact directly with individual team members if required in order to better understand the dynamics of the project.

Are there any areas for improvement?

So far so good

5.0
Overall Score Great and looking forward to launching a fantastic app with them!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Readily available and very responsive
  • 5.0 Cost
    Value / within estimates
    Generally reasonable costs. All budget factors are explained upfront
  • 5.0 Quality
    Service & deliverables
    Good feedback from focus groups
  • 5.0 NPS
    Willing to refer
    Based on my experience working with several firms, I would be happy to refer Cinnamon to a friend

MVP Dev for Crowdsourcing Platform

"The workflow was fantastic. They are a very professional company that provides good communication."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - August 2020
Project summary: 

Cinnamon Agency created the company's MVP for its crowdsourcing app that collects data on road defects. It should underwent testing and bug troubleshooting during its development phase.

The Reviewer
 
1-10 Employees
 
Finland
Toni Paju
Managing Director, Carchupa
 
Verified
The Review
Feedback summary: 

After several tests were carried out, Cinnamon Agency was able to deliver a fantastic MVP. Because of their dedicated approach towards work, the company decided to collaborate with them again on another development project. Overall, there was a seamless connection between the vendor and the firm.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the managing director of a road sector company based in Finland. I manage the company and oversee a small team working on a service package to the public sector road asset management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

We hired Cinnamon for the development project of the MVP for our company, a crowd sourcing App for data collection on road defects.

What were your goals for this project?

We wanted to develop an MVP, which is reliable and enables us to deliver a pilot project for our first customer. We also wanted the App to be a delightful user experience.

SOLUTION

How did you select Cinnamon Agency?

We found Cinnamon after searching through different platforms where freelancers and agencies advertise their services on software development.

Describe the project in detail.

The project kicked off with a session where we defined the deliverables and Cinnamon Agency listened to our needs. After this the developers got to working. Once the App was ready to be tested, we started carrying out tests and doing troubleshooting to get rid off any bugs. Finally Cinnamon Agency published the App on our behalf in Play Store.

What was the team composition?

From Cinnamon Agency we had a project manager, Android developer, backend developer, QA tester, and a project director in the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a well-functioning, cool, and more than adequate MVP. We are about to start our first project with it and we are more than happy with the end result. After the first phase of the development was finished we immediately engaged in negotiations for another round of development with Cinnamon Agency.

How effective was the workflow between your team and theirs?

The workflow was fantastic. A large thanks for that goes to the wonderful project manager, Sven, who did a great job. Good, timely communication throughout the process and Sven went the extra mile more than once for us.

What did you find most impressive about this company?

They are a very professional company that provides good communication. The process was quite stress-free, even though the App itself is somewhat complicated.

Are there any areas for improvement?

There was a small miscommunication on the timeline in the beginning. However, Cinnamon Agency put in some extra hours to catch up with the time. A good example of excellent customer service from their side.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Consumer Goods Company

“Their team’s design skills definitely set them apart from any other companies that we’ve worked with.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2020 - Ongoing
Project summary: 

Cinnamon Agency built out new pages and features of a children’s toys website using Magento. They focused on expanding B2B pages, added estimated shipping information, and handled both the front- and backend.

The Reviewer
 
1-10 Employees
 
Bruges, Belgium
Alain Puystiens
E-Commerce Manager, Play&Go
 
Verified
The Review
Feedback summary: 

The product is in its final stages of development, but the work delivered by Cinnamon Agency so far has met all project stakeholder expectations and thoroughly impressed the client with the quality of designs. Their team is responsive to communication and flexible to small changes in project scope.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the e-commerce manager for Play&Go, and we are a children’s toy brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cinnamon Agency?

The challenge for us was to develop a platform that supported improved performance in B2C and B2B sales.

SOLUTION

What was the scope of their involvement?

Their team significantly built out our website, focusing on the addition of the B2B section so that we could expand that side of our business. They also allowed us to add integrations displaying estimated shipping time and cost information on the product page to help decrease the site’s drop-off rate. The site itself is built on Magento, and they handled both front- and backend of the components they worked on.

What is the team composition?

We had contact with 3–4 people from their team, including a UX designer, a programmer, and a project manager.

How did you come to work with Cinnamon Agency?

I found them on Upwork, and our initial interviews went well so we decided to move forward with them from there.

How much have you invested with them?

The total cost of the project was around $10,000.

What is the status of this engagement?

We started the project in May 2020 and are continuing to work together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project is going very well, and we plan to launch the new website components in three weeks. Because we’re still working on the project, we obviously don’t have any formal performance metrics, but the design files have all been finished on time and we are very optimistic about the quality of the final product.

How did Cinnamon Agency perform from a project management standpoint?

I have been surprised by the speed of their responses and general communication. When we ask questions, we always hear back within 12 hours, and they have never hesitated to make a change that we requested within the terms of our agreement. We’ve been very pleased with their performance so far.

What did you find most impressive about them?

Their team’s design skills definitely set them apart from any other companies that we’ve worked with. They do excellent work in all areas of the project, but it is specifically their design work that puts them head and shoulders above the rest.

Are there any areas they could improve?

I honestly don’t have anything negative to say. Every aspect of the experience has been great so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SSY Engine & App Update for App Producer

"Their communication skills and the rapid growth of the company were impressive."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

Cinnamon Agency is helping to update an app and website SSY Engine for app producer. They work on translating the app and website to additional languages.

The Reviewer
 
1-10 Employees
 
Stockholm, Sweden
Paulina Jonasson
CEO, Careful Apps
 
Verified
The Review
Feedback summary: 

Cinnamon Agency has brought peace of mind to the client and gives more control over the product. If anything occurs that warrants help, they respond quickly. The team has good project management skills and works effectively. Their professional attitude has made for an enjoyable collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Careful Apps primarily produce apps and websites for pharma industry. The management have background in healthcare, pharma industry and the communication industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

Cinnamon Agency help us update our app and website SSY Engine, which is a medical device used by eye doctors all over the world.

What were your goals for this project?

Develop a safe and usable tool for our clients. We are very happy with the communication and cooperation we have with Cinnamon Agency, they are all very responsive and professional.

SOLUTION

How did you select this vendor?

Cinnamon Agency approached us at Linkedin. We met up in Stockholm and we really liked the offer they had.

Describe the project and the services they provided in detail.

Mainly translation of the app and website to additional languages.

What was the team composition?

Team composition is dependent on the tasks we have.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since we started working with Cinnamon Agency we feel that we have more control over our product, which feels really good and safe. Cinnamon are very good at responding quickly if anything occurs or we need help in any way.

How was project management arranged and how effective was it?

We are invited to the Trello board which gives us a very good overview of where Cinnamon is in the process. We also do hangout calls and old fashion emailing. Over all a very good and effective project management.

What did you find most impressive about this company?

Their communication skills and the rapid growth of the company were impressive. :)

Are there any areas for improvement?

Not that I can think of..

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & Development for Children's Nonprofit

"Once the project coordinator was in place, everything went very efficiently and smoothly."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2019 - Mar. 2020
Project summary: 

Cinnamon Agency designed and developed a website for a children's nonprofit. The team built the website to match the company's visual identity and provides maintenance to the platform.

The Reviewer
 
11-50 Employees
 
Stockholm, Sweden
Shawnna von Blixen
Program Coordinator, Promise Project
 
Verified
The Review
Feedback summary: 

The website, which is currently being launched, is a step forward for the organization design-wise, making their information more readily available. Cinnamon Agency is efficient and professional, establishing a seamless workflow and open communication.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

International organisation, programme coordinator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

Web design, development, and maintenance.

What were your goals for this project?

Keep current websites functioning well, launch brand new website for one piece of our work.

SOLUTION

How did you select this vendor?

Found them via Upwork, through a competitive procurement process.

Describe the project in detail.

New website should use the current visual identity, designed by another agency. Content is based on an existing section of another website, which needed a comprehensive re-think about how to organise and communicate

What was the team composition?

Project coordinator, design team, dev and QA team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are only now launching the final product but it's such a massive step forward in design and organisation that I'm confident our target audience will more easily find the information they need to make system change in their home countries.

How effective was the workflow between your team and theirs?

Super. I had one point of contact who was super tuned into all the details of the project and lead the whole thing from beginning to end with professionalism and efficiency.

What did you find most impressive about this company?

Once the project coordinator was in place, everything went very efficiently and smoothly.

Are there any areas for improvement?

n/a

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for Photo Editing Service

"Working with a group of people when it would normally be one resource significantly improves the results." 

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Cinnamon Agency provides UX/UI design services for periodic projects. They’ve worked on both mobile and web solutions and features, creating overall designs and smaller assets.

The Reviewer
 
11-50 Employees
 
Palo Alto, California
Eduardo F. Llach
CEO, Krome Photos
 
Verified
The Review
Feedback summary: 

Conversion and drop-out rates have both improved significantly thanks to Cinnamon Agency’s design work. Their large team contributes diverse perspectives that ensure an innovative final design. Their regular communication allows for tight collaboration and smooth interactions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Krome Photos. We provide image creation and editing services to families and businesses. Customers submit an image (photo) and we make recommendations on how to design that image. The customer can visualize their photo in the new design and submit a request for our crowd-sourced team of editors to create the final perfect image.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

We needed UX/UI designs for both mobile and web apps. Our designs were dated, the flow was causing confusion, and we were rolling out several AI-based features. They would make it easier and fun for families to use our service.

What were your goals for this project?

We set out to improve conversion rates from start to finish and lower drop-out rates across the board as customers progress through the app’s ordering process.

SOLUTION

How did you select this vendor?

We’d used two vendors before but we weren't happy with their designs, costs, and delivery. We did a test with Cinnamon, and they did a great job at a cost-effective rate. We switched all our UX/UI work to them.

Describe the project in detail.

Cinnamon typically provides sketches with different ideas for us to review and select a direction from. The chosen version is then expanded into a set of finished designs and assets (images, buttons) and is delivered to the developers. The finished app looks identical to the designs.

What was the team composition?

We meet with a project lead twice a week, and a team of designers worked out different solutions. Several times we would ask for two or three different versions, or even end up going with a designer who had a different idea than the main group.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After one of our previous projects with them, we saw constant conversion rate improvement. We also introduced new features that changed how customers perceived and interacted with the service. All metrics improved significantly.

How effective was the workflow between your team and theirs?

We have Skype calls twice a week. Before meeting with the developers, we share screens to pass ideas back and forth in a timely manner.

What did you find most impressive about this company?

Working with a group of people when it would normally be one resource significantly improves the results. They provide different perspectives and designs. Their European perspective has also helped modernize our UX/UI.

Are there any areas for improvement?

None that I can think of. We’re using them to make major updates to our apps.

5.0
Overall Score We're super happy with the results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We met twice a week, and they delivered results for every meeting.
  • 5.0 Cost
    Value / within estimates
    We found that we would have multiple designers for the cost of one and got much better results.
  • 5.0 Quality
    Service & deliverables
    Great designs, fast, cost effective, modern.
  • 5.0 NPS
    Willing to refer
    Great work, great team.

Web & App Dev for Challenge Platform

“They see the value of making the best product possible.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

Cinnamon Agency designed the UI/UX for a newly established web application. With that project complete, they’re currently developing an accompanying Android app. The team is working on unique solutions.

The Reviewer
 
1-10 Employees
 
Stockholm, Sweden
Tomas Sjösten
Owner, Muddest
 
Verified
The Review
Feedback summary: 

Cinnamon Agency routinely delivers high-quality work. They utilize a collaborative approach to frontend interface design. Despite accepting a challenging undertaking, their team of professionals complete project milestones as scheduled. They’re reliable development partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Muddest. We’re a challenge platform that helps people organize obstacle course races, trail running events, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cinnamon Agency?

We needed an experienced design firm to create our platform’s frontend interface.

SOLUTION

What was the scope of their involvement?

Cinnamon Agency worked with us to design the entire UI/UX for our web application. They listened to our needs and put together a design that’s easy for our organizers to understand. Afterward, they helped us develop the site and implement their design on the frontend.

Currently, they're working on our mobile app for Android. By focusing development on the systems and functionalities we have in place, they’re building a stable and intuitive platform.

What is the team composition?

I work with 10–12 people. A project manager oversees the developers and tracks technical issues.

How did you come to work with Cinnamon Agency?

I searched for website designers on Upwork. After posting a job description, I was contacted by 10–15 different firms. Cinnamon Agency knew what they were talking about and had a good reputation, so I decided to hire them.

How much have you invested with them?

We’ve spent close to $25,000 thus far.

What is the status of this engagement?

We started working together in June 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re launching the website soon, but they’re still working on the mobile app. They’ve completed the app’s high-resolution wireframes so we can get a detailed view of how the final product will look. That project is going great so far.

How did Cinnamon Agency perform from a project management standpoint?

They aren’t perfect, but they remain professional whenever conflicts arise. We communicate via Slack and email daily. Scheduled meetings are held using Google Meet.

What did you find most impressive about them?

They see the value of making the best product possible. The team also has a lot of experience, and they love to share it with clients. They’re super professional with how they pitch new ideas, and their developers are quite skilled.

Are there any areas they could improve?

Their project management could be improved. They could be more frequent with sending progress updates to keep the customer up to speed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet established deadlines.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them already.

Android UX Design for Carpooling App

“Overall, it was a short but successful project. The design continues to perform well.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2017 - Dec. 2017
Project summary: 

Cinnamon Agency changed several elements of a provided iOS app design to make it compatible with Android devices. They shared their work through InVision and made any requested changes.

The Reviewer
 
1-10 Employees
 
New York, New York
Ashley Clark
COO, GoKid
 
Verified
The Review
Feedback summary: 

The Android app has elicited positive feedback for its UX design and performance. Cinnamon Agency was communicative and responsive, incorporating all feedback into their work. Overall, they were a great partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the COO of GoKid. It’s a carpooling app to help parents connect with families they know and trust. I manage our product development efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

We’d put together a design for the iOS version of our app, and we were working on the Android version. We needed a vendor to review the iOS design and convert any of the native iOS elements to native Android elements to make the UX as smooth as possible.

What were your goals for this project?

We wanted to have a consistent look and feel across both versions while ensuring the best possible UX on all devices.

SOLUTION

How did you select this vendor?

We looked at several agencies listed on Upwork. Cinnamon Agency seemed to be the most responsive and professional. They also provided impressive portfolio samples.

Describe the project in detail.

We shared our existing wireframes and specifications with them. Then, they switched the native elements from iOS to Android. The team posted their work on InVision, and we provided feedback. We went back and forth until the designs met our standards.

What was the team composition?

We met with the CEO, but the majority of our interactions were with a project manager and a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launched the Android app in April 2018, and it’s received positive feedback. Overall, it was a short but successful project. The design continues to perform well.

How effective was the workflow between your team and theirs?

Communication was great. Their team was responsive, proactively asking for our feedback as they worked so that they could make changes on a need-by-need basis.

What did you find most impressive about this company?

They offered to meet in person, which I appreciated. That’s not something we experienced in our past partnerships.

Are there any areas for improvement?

No, everything was good.

5.0
Overall Score They were responsive, receptive, and easy to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Native App Dev for Family Activity App

"The app has earned positive feedback, 1,000 downloads, and a five-star rating from 20 users."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

Cinnamon Agency has supplemented development expertise and resources for native iOS and Android applications. They’ve built GPS-enabled features and advise on best practices. The team does maintenance as well.

The Reviewer
 
1-10 Employees
 
Gotheburg, Sweden
David Duus
CTO, FamTime
 
Verified
The Review
Feedback summary: 

The iOS app had a soft launch and the Android version is still in progress. The former has earned praise and 1,000 downloads in the App Store. Cinnamon Agency handles complex guidelines well and delivered quality results. The team is communicative and adheres to timelines and specifications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of FamTime, a startup that offers inspiration for family-friendly places and activities in Sweden.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cinnamon Agency?

We wanted a mobile application developed for iOS and Android. We would do UX design and backend development in-house and hired Cinnamon Agency to build out the other areas.

SOLUTION

What was the scope of their involvement?

We started iOS development in March 2017 and the Android version in April 2018, once we had the first version in place. We do project management in-house and Cinnamon Agency serves as a technical partner. They provide expertise on best practices, development scope, and app implementations. After we give them wireframes and pixel-ready designs, the team builds the native applications with Java and Swift.

Cinnamon Agency has created mapping and complex deep linking features. Users have the ability to search a particular city to view offers. They can also turn on the GPS to see their location and immediate surroundings. The team is now finalizing the app and doing maintenance.

What is the team composition?

We’ve worked with one project manager, one iOS developer, and three Android developers.

How did you come to work with Cinnamon Agency?

My colleague found them on Upwork. We did a small pilot project that we gave to a couple of agencies and selected Cinnamon Agency.

How much have you invested with them?

We’ve spent $35,000.

What is the status of this engagement?

We started working together in March 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We released the iOS version three weeks ago with a soft launch. The app has earned positive feedback, 1,000 downloads, and a five-star rating from 20 users. The overall backend integration was complex, but Cinnamon Agency delivered a solid client-facing side for the app.

How did Cinnamon Agency perform from a project management standpoint?

Overall, Cinnamon Agency is a great partner; they do sprints at fixed prices. We manage the project because we only wanted their core iOS and Android developers, who needed to work directly with our specifications. The team has great communications skills and does regular check-ins to ensure we’re on track. We communicate via Google Hangouts in between meetings and also use email, Slack, and Trello.

What did you find most impressive about them?

I’ve worked with several companies and Cinnamon Agency is easy to communicate with because they provide accurate timeline estimates.

Are there any areas they could improve?

They did make improvements during the project. If a developer wasn’t familiar with a certain technique or problem, they figured out the solution. They improved during the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android App Dev for Energy Consumption Business

"We have been working together for nearly two years, and we're very happy with Cinnamon Agency."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2015 - Ongoing
Project summary: 

Cinnamon Agency created a meter-reading Android application for a power company use. The app allows employees to find meters, prevent fraudulent readings, and integrated analog capabilities for older meters.

The Reviewer
 
1-10 Employees
 
St. Gallen, Switzerland
Patrick Gauch
CEO, UNIMOD
 
Verified
The Review
Feedback summary: 

The final application received good reviews; users say the application is intuitive and easy-to-use. Cinnamon Agency’s team has great communication and is responsive within 24 hours of an issue. They excel at finding new and creative solutions to problems in the development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am CEO and owner of a leading provider of meter-reading software in Switzerland. More than two million meters are equipped with our solution, and we have more than 200 clients, both small and large power companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cinnamon Agency?

We wanted to develop a mobile meter-reading solution for Android devices. We had no experience in this area so we were looking for external developers. We started working with a team in Vietnam, which wasn’t very successful. We found Ivan Kovac’s [CEO, Cinnamon Agency] company in December 2015, and they helped us finish our complex Android project.

SOLUTION

What was the scope of their involvement?

We gave Cinnamon Agency a concept of what we wanted, which they translated into what was possible within Android architecture. We didn’t have an idea of how to implement our desired functionalities onto the operating system.

The app provides an ERP billing system on the client side. From it, we receive all information on client meter numbers by address. These are imported to a server solution on our side, and, from it, displayed on mobile devices through web services. On the mobile side, there is an overview consisting of the client name and address. We have GPS functionalities, through which users can see the placement of meters on a map, and navigate to different places.

While in front of a meter, there are several possibilities for reading it. One is with the help of a Bluetooth adapter. The application connects to it in order to exchange commands and read the meter. Another possibility is connecting to a radio receiver, from which we can read meters without going into a house. There is also the possibility to reading out meters manually when there is no digital interface present. For old analog meters, users can enter numbers manually. There is a plausibility check in this case—whether the number is lower than the last one, or whether it is too high. It’s also possible to take pictures of the meters, for fraudulent activity. Those pictures are stored on our ERP or the client’s server, along with a meter number and date and time stamp.

The apps needed to be very stable, given that employees going from house to house are generally very busy, and don’t have a lot of time to waste. We also have backups for the data being collected by employees. The power companies are sensitive to this, as they cannot issue bills without that data.

What is the team dynamic? 

We worked closely with Cinnamon Agency, using tools like Slack. As the CEO, I was not directly involved, but I could follow the exchange of information between our chief developers and the Cinnamon team.

I don’t know what the full size of the team was, but we had a main contact person. We had one or two developers, one of them was part-time.

How did you come to work with Cinnamon Agency?

We found them online, but I don’t remember the name of the platform.

How much have you invested with them?

The cost of their work has been around €80,000 [$95,000].

What is the status of this engagement?

We started working with Cinnamon Agency in December 2015. We are still in development, but don’t have a lot of work at the moment; it’s mostly maintenance. We will continue with Cinnamon Agency when we have additional functionalities to add.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients have been very happy with the application. We’ve been surprised to see that there was no need for training on it; we could give the app to users, who could use it without instructions. They were used to working with smartphones and appreciated the tool.

How did Cinnamon Agency perform from a project management standpoint?

Their communication and response time are both very good. We haven’t had to wait more than one day for a solution if there was an issue.

What did you find most impressive about them?

Their response time is very good, and Cinnamon Agency has good knowledge and ideas around things which didn’t work and we needed to find another solution.

Are there any areas they could improve?

No. Cinnamon Agency was excellent for us.

5.0
Overall Score We have been working together for nearly two years, and we're very happy with Cinnamon Agency.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

BRONZE VERIFIED
Business Entity
Business Entity Name
Cinnamon d.o.o.
Status
Active
Jurisdiction of Formation
Croatia
Id
080860473
Date of Formation
Jul 16, 2013
Last updated
Sep 11, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
12
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
September 14, 2020