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Results-driven Internet Marketing | Rise Digitally

4.9
7 reviews

Cibirix offers smart strategies, cutting-edge technology & futuristic design to win prospects, engage customers & empower employees.

We design rich experiences for the digital world, and work hand-in-hand with our clients to help them attract, engage, and retain both current and future customers.

Cibirix helps companies achieve high performance and innovation through leveraging market and audience research, along with our years of experience in the digital domain. 

We never settle for good enough. We initiate with a smart strategy and deliver bold, unique, game-changing solutions that give clients more visibility coupled with a killer digital experience, and we’re constantly evolving to deliver measurable results for our partners.”

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$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Mount Airy, NC
headquarters
  • 737 South Main Street, Suite 3
    Mount Airy, NC 27030
    United States
other locations
  • Indore
    India

Portfolio

Key clients: 

Carport Central, DPSI, Rhea Manor Natural Market, Protect Socks, Alma Ryse, Skywalker Roofing, Viking Steel Structures, Steel Building and Structures, Carport Direct, Amanda Bobbett, Ideacom NC.

 

Alma Ryse

Modern day lifestyle and changing weather conditions have left our skin vulnerable to increasing pollution and impurities. Adding to the problem are our busy routines with no time to invest in skincare regime. Today’s generation needs products that provide the best care without taking up a lot of time and give lasting results.

Various cosmetic brands in India promise different skin care solution for your skin but no

…
brand has a natural beauty solution to give you a healthy hydrated and youthful skin.
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Central Steel Buildings

With over 15 years of manufacturing knowledge and experience Central Steel Buildings Inc. was formed to supply the huge carport and metal building industry of NC. Central Steel Buildings Inc. is the only company that offers both square tube carport kits as well as the bolt together red Iron metal building packages. Every item needed to build, repair or add on to these buildings is available in our 120K square foot distribution

…
and manufacturing facility.

Central Steel Buildings Inc. is dedicated to providing our customers with top quality products and exceptional service. We Stock every thing from fasteners to coil products. Central Steel Buildings Inc. opens its doors to everyone including the general public. Our customers include established national manufactures, independent carports installers, Carport dealers, contractors and portable building manufactures

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Central Steel Carport

The value and worth of a home or commercial enterprise increase several times with a metal structure erected within the premises. Central Steel Carports’ experts have more than 15 years of experience in carport industry. With a portfolio that includes American made metal buildings such as carports, garages, barns, workshops, and RV covers, we have grown to become the preferred supplier of outdoor metal buildings for homes and

…
commercial enterprises.

Central Steel Carports based in North Carolina; dealers of Americas most trusted prefabricated metal buildings manufacturers like Eagle Carports Inc., Carolina Carports Inc., Steel Buildings and Structures Inc., American Steel Carports Inc., Dreams Carports Inc., Coast to Coast Carports, Tubular Building Systems etc. to ensure our every customer get finely crafted best metal carports at affordable prices with free delivery and installations.

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Pro-tect Socks

PRO-TECT® WAS CREATED TO HELP LAW ENFORCEMENT AND THE MILITARY UTILIZE MORE HIGHLY TECHNICAL PROPERTIES FOR SOCKS, BUT SOON EVOLVED INTO A COLLECTION FOR SPORTS ENTHUSIASTS, ATHLETES, HIKING, CAMPING AND SPECIAL PURPOSE DIABETES SOCKS.

PRO-TECT®'s products are manufactured in North Carolina, the sock capital of the United States, at our parent company Crawford Knitting Company Inc, a long standing textile and

…
hosiery manufacturer of many top name brands..

Pro-Tect® socks are engineered to specific function while being universal to wear no matter what your activity.

 

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Carport Direct

“Great work starts with the great bond – We are here for you at every step.”

Carport Direct is backed by the nation’s best manufacturers to let you customize and buy your metal building at the most competitive price with the shorted lead times. We offer a wide range of Metal Carports, Metal Garages, RV Carports, Storage Sheds, Commercial Metal Buildings, and Customized Metal Buildings. Using our robust eCommerce and

…
3D visualization technology,choosing a building and configuring options is easy. Not just this, but Carport Direct is one of the best designed eCommerce Carport Company. Your buildings will be as beautiful as our website.

At Carport Direct, we follow a simple but comprehensive approach to help you in every step of your buying process for an impeccable building buying experience. We truly value the worth of your hard-earned money and are with you to help you save money when buying carports.

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Carport Central

Our name captures our mission, to be the number one dealer in metal buildings and structures. With our wide range of products, and almost unlimited customizable options, why shop anywhere else? From metal building buying guides to dedicated customer service, Carport Central is the best place to go for all your carport and metal building needs! At Carport Central, we understand there are other options to

…
consider when deciding where to go for a custom carport or custom metal building. We provide confidence when you purchase a custom carport from us, not only will your family and property be protected, but your needs will be met without breaking the bank. We have the products you want, service you expect, and prices you can afford! In addition to exceptional products, we have some of the best building specialists in the industry. Our dedicated team can answer any questions about our product line and help you to customize any structure  you may need! Want to learn how you can benefit from our years of experience and relationships with manufacturers and others in the industry? We have worked with many in the field to help our current affiliates grow.
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DP Solutions,Inc. (DPSI)

DP Solutions, Inc. (DPSI) helps maintenance managers do manufacturing, facilities and fleet management easier and quicker. DPSI’s solutions are on the cutting-edge of technology and they help in foreseeing and resolving critical maintenance challenges. Known as preventive maintenance tools, they have cloud based and on-premise solutions that scale well

Viking Steel Structures

At Viking Steel Structures, we've developed a reputation for excellence in the carport and metal building niche. As a dealer of metal carports, steel garages, metal barns,custom buildings, and other metal structures,  we’re here to help you make the best buying decision. We want to get the best deal for our customers hard-earned cash, which is why we pride ourselves on helping you get a top-notch building at a great

…
value.
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Skywalker Roofing

Whenever you need residential or commercial roofing services, Skywalker Roofing delivers personalized attention and quality workmanship for every job. Our roofing company provides a comprehensive range of services, dedicated to improving your property through quality roofing.

With an elite status of Platinum Preferred Contractor through Owens Corning, Skywalker Roofing is the contractor to call.

Tricity Farmacy

Kangen Water is delicious water created from Enagic's innovative water technology. Not only do these devices filter your tap water, but they also produce ionized alkalized and acidic waters through electrolysis. These waters can be used for various purposes, including drinking, cooking, beauty, and cleaning.

Steel Buildings and Structures

Steel Buildings & Structures Inc. is a tubular frame building company that has differentiated itself from others in the industry by providing quality structures at competitive pricing and services that are second to none. Industry leading engineering has given us the ability to serve our customer needs up to 60' wide, 20' tall buildings that are designed and put together by the best and the most experienced men in the

…
business.

Our mission is to be the nation’s leading manufacturer of tubular frame structures. We intend to accomplish this goal by providing top notch services and quality structures to every customer and being a valued & reliable business partner for our network of authorized dealers.

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Rhea Manor Natural Market

One of the Largest Roofing Contractors in the NC Triad Area - Greensboro | Winston-Salem | High Point | Raleigh & Roanoke, VA

Reviews

4.9
7 reviews
Sort by

Web Development and Lead Generation for Construction Company

"The new website is already generating organic traffic that we weren't getting before."

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4.0

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - Ongoing
Project summary: 

Cibirix is designing and iterating two websites using WordPress. Key features include a configuration module for processing invoices. They will offer SEO and other lead generation services post-launch.

The Reviewer
 
Wills Point, TX
Mike Winslow
Owner, Winslows Custom Building
 
Verified
The Review
Feedback summary: 

With one site live and one still in development, their work has received positive feedback from key stakeholders. Cibirix's flexibility and ability to handle frequent changes makes them a valuable partner despite delays.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We manufacture portable buildings, garages, carports, and metal buildings. We're a family business, and I'm a member of the family.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cibirix? 

We needed help to increase our market share of online business.

SOLUTION

What was the scope of their involvement? 

Cibirix is building two new websites. They’re building the sites from scratch using WordPress. We left most of the decisions to them. We told them where we want the business to go, and rely on their help on how to get there. We also showed them other websites that we like in order to give them a sense of our preferred look and feel. 

The key feature we're looking for is lead generation. Cibirix is providing advice and insight into different avenues of advertising and lead collection. They’ll be doing SEO and other digital marketing services once both sites are fully complete. 

What is the team composition? 

We work with Ashish (CTO, Cibirix) and two other members of their team. 

How did you come to work with Cibirix? 

I found them online. I was admiring other websites and Cibirix was listed as the producer. We talked to Ashish for probably a year and a half before we decide to move forward. 

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement? 

Work began in November 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The second website is still in development, but the first website is up and running. It’s probably 90% complete and they’re just working out the final details. The last thing they need to do is finish the configuration module for how our invoices are processed. 

The new website is already generating organic traffic that we weren't getting before. Their full lead generation services haven’t begun yet, so we anticipate an additional increase from the optimization of the website and use of keywords. 

How did Cibirix perform from a project management standpoint? 

Their team has been good. It's a challenging site. There's a lot of information and a lot of moving parts. Cibirix is willing to adjust as we go.  

What did you find most impressive about them? 

Cibirix is flexible about creating workable scenarios. They've done well in incorporating the wide spectrum of products that we offer. They had an existing configurator but are able to accommodate our numerous changes to the design of buildings and pricing. 

Are there any areas they could improve? 

I wish this was done six months ago. The finish line has been a moving target. I'd be happier if it had been completed earlier, but the timeline is still within reason at this point. 

Do you have any advice for potential customers? 

Sit down and work out all the details that you want up front. Some people can probably anticipate changes without having to see the completed site. For me, we saw changes that needed to be made as the site progressed. Cibirix is good about making those changes.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Web Dev Support for Carport Company

"They are highly informed about our industry, which makes them stand out from other vendors."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2018 - Ongoing
Project summary: 

Cibirix provides ongoing SEO support and web development assistance. They implement keywords and develop new features for an existing site, including an estimation tool and a CRM system.

The Reviewer
 
201-500 Employees
 
Knoxville, Arkansas
General Manager, Coast to Coast Carports
 
Verified
The Review
Feedback summary: 

The site has seen a significant increase in traffic and conversions. Additionally, the SEO efforts have helped the site’s ranking drastically improve. Cibirix continues to be efficient, intelligent, and capable, making their ongoing partnership highly valuable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Coast to Coast Carports, we deliver and install our products across the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cibirix?

We hired with Cibirix to help with our SEO and web development needs.

SOLUTION

What was the scope of their involvement?

For the SEO portion of their work, they optimize our site. They’ve helped us identify relevant keywords.

Cibirix also makes changes to our existing site, including creating new pages, adding content, and developing other features. They’ve built a 3D estimation tool, color visualizer, CRM system, etc.

What is the team composition?

Cibirix assigned a dedicated project manager, who includes the rest of the team on our project.

How did you come to work with Cibirix?

We’d seen the work Cibirix had done for others in our industry and had heard positive feedback from peers, so we chose them for our project.

How much have you invested with them?

Yearly, we’ll spend between $70,000–$100,000 on their services.

What is the status of this engagement?

We’ve been working together since June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a definite increase in leads and overall conversions. Their SEO support has contributed to our improved rankings and website traffic.

How did Cibirix perform from a project management standpoint?

Their team has been great at managing the project. Everything is well communicated through phone and email. Whenever we need something, we give them our idea, and they take it from there.

What did you find most impressive about them?

They are highly informed about our industry, which makes them stand out from other vendors.  

Are there any areas they could improve?

At the moment, there’s nothing to improve.

Do you have any advice for potential customers?

Tell them exactly what you want and let them do what they’re good at.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Carport Company

“In my opinion, they’re one of the best vendors out there.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jan. - Oct. 2018
Project summary: 

Cibirix designed, developed, and launched a website for a carport company. They helped promote the site to increase digital presence and attract new clients.

The Reviewer
 
11-50 Employees
 
Mount Airy, North Carolina
Linda Chen
Manager, Central Steel Carports
 
Verified
The Review
Feedback summary: 

Cibirx delivered a user-friendly platform that’s accessible from both mobile and desktop devices. The team managed the project efficiently, communicating responsively and keeping up a good work pace. They were an eager partner, going above and beyond to meet expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a manager at Central Steel Carports. We sell and install carports to customers across the nation. I oversee our sales efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cibirix?

We needed to increase our visibility with an engaging website.

What were your goals for this project?

We wanted a user-friendly website that was functional on both mobile and desktop devices. We also wanted to rank first in online searches for carports or metal structures.

SOLUTION

How did you select this vendor?

We were introduced by a colleague in our industry. After looking at their impressive portfolio of past work, we reached out to see if they’d be a good fit. They showed us a few trial designs, and we were happy with their work, so we agreed to a partnership.

Describe the project and the services they provided in detail.

Cibirix designed, developed and launched our new website to increase our digital presence. Then, they implemented promotional advertising strategies to make us more visible and attract new clients.

What was the team composition?

We worked with a variety of specialists—some for advertising, some for design, and some to make sure all of our needs were being addressed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website has been extremely successful, attracting new customers and business opportunities. Visitors praise the site’s accessibility and mobile-friendly design. Our sales representatives can interact with clients through the platform to help them with any questions or problems.

How was project management arranged and how effective was it?

Their project management skills were great. They communicated consistently, which kept the project on pace.

What did you find most impressive about this company?

I’m impressed with their eager approach to our project. They were committed to delivering everything we asked them to complete.

Are there any areas for improvement?

No, they’re doing great. In my opinion, they’re one of the best vendors out there.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Design & Support for Metal Manufacturer

"The team provides valuable insights, and the process has run smoothly throughout our partnership."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Cibirix designed a website to set a metal manufacturer apart from its competition. They now provide support services and updates as needed.

The Reviewer
 
11-50 Employees
 
Mount Airy, North Carolina
Ashleigh Billings
Customer Service Representative, Lone Star Metal Buildings
 
Verified
The Review
Feedback summary: 

The site has received positive feedback from stakeholders and attracted more customers. Cibirix regularly delivers top-notch products and service. They meet every deadline and requirement. Their team’s efficiency and reliability make the collaboration effortless.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a customer service representative for Lone Star Metal Buildings. We manufacture metal garages, barns, and carports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cibirix?

We engaged Cibirix to design and help maintain our website.

What were your goals for this project?

We wanted to differentiate ourselves from other metal manufacturers.

SOLUTION

How did you select this vendor?

We found them through research and recommendations from partner dealers.

Describe the project in detail.

Cibirix designed the site. They now provide support and keep its information as up-to-date as possible for our customers and product dealers.

What was the team composition?

We work with several people at Cibirix to complete this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve seen grown in our customer and dealer base since our site launched. It continues to distinguish us from the competition.

How effective was the workflow between your team and theirs?

The collaboration has gone smoothly since the beginning. Cibirix meets all deadlines with diligence and requirements with precision.

What did you find most impressive about this company?

Cibirix delivers high-quality products efficiently and reliably.

Are there any areas for improvement?

No, we’re highly satisfied with their work. The team provides valuable insights, and the process has run smoothly throughout our partnership.

5.0
Overall Score We’re deeply pleased with our partnership.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They make our collaboration effortless and regularly meet deadlines.
  • 5.0 Cost
    Value / within estimates
    They charge very competitive rates.
  • 5.0 Quality
    Service & deliverables
    Cibirix performs top-notch work.
  • 5.0 NPS
    Willing to refer

Site Dev & SEO for Roofing Company

“Cibirix has their client’s best interests at heart."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Cibirix developed a website and provided SEO services. They also implemented digital advertising campaigns.

The Reviewer
 
11-50 Employees
 
Stokesdale, North Carolina
Luke Willson
Owner, Skywalker Roofing Company
 
Verified
The Review
Feedback summary: 

The combination of increased website functionality and improved web presence resulted in a substantial growth in quality leads. As a team, Cibirix has been dedicated to accomplishing the work and delivering success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the marketing and advertising director for Skywalker Roofing, with multiple locations in North Carolina and Virginia. We specialize in residential and commercial roofing replacements, repairs, insulations, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cibirix?

We needed Cibirix’s help promoting the brand in new locations, and with building a new website.

What were your goals for this project?

We wanted to increase our presence and organic ranking on Google, so customers can find us more easily.

SOLUTION

How did you select this vendor?

Our telecommunications company referred us to Cibirix.

Describe the project in detail.

The Cibirix team integrated SEO tools, including Google Ads and Bing Ads. They also built a new website for us.

What was the team composition?

We primarily work with J (VP of Sales, Cibirix) and Ashish (CTO, Cibirix). They also provide the rest of their team for the process.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Thanks to the help from the SEO, Google and Bing ads, and the new website, our leads are the highest they’ve ever been.

How did the Cibirix perform from a project management standpoint?

We have weekly meetings to discuss our goals, values, and make changes to our approach. Their team is always willing to help and we enjoy their process.

What impresses you about the Cibirix?

Cibirix has their client’s best interests at heart. Additionally, they’re highly organized.

Are there any areas for improvement?

There’s no area they can improve on as far as we’re concerned.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website & SEO for Manufactured Metal Buildings Company

"They got our site up and running, and it is absolutely amazing."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2016 - Ongoing
Project summary: 

Cibirix developed and designed a new website to boost overall functionality and design. They also provide SEO services such as listing the site on the various search engines.

The Reviewer
 
11-50 Employees
 
Mount Airy, North Carolina
Margaret Tilley
Account Manager, Carport Central
 
Verified
The Review
Feedback summary: 

Online sales have improved dramatically since the engagement began. Cibirix’s expert team inspires confidence throughout the project by communicating clearly from the start. Their understanding of digital technologies helps them meet deadlines and respond quickly to any inquiries that arise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the account manager for Carport Central. We sell manufactured metal buildings, carports, garages, and RV/boat covers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cibirix?

We wanted to generate more online sales. We wanted a professional-looking website that would make people want to call us.

SOLUTION

What was the scope of their involvement?

Cibirix designed and built our new website. We had an old site with barely anything on it. They created the new site from the ground up. We gave them some ideas of what we hoped to see but didn't know how to make happen. They not only build what we want, but they explain it to us so we can understand. They continue to work with us, helping with all aspects of our site. They got us up on all the search engines. They also help us generate traffic by focusing on the people we want to reach.

What is the team composition?

Our initial contact was with Ashish (CTO, Cibirix). We engage with three people on a day-to-day basis. There’s a number of additional people who work on the backend.

How did you come to work with Cibirix?

Our president met Ashish at a marketing event. They hit it off and started talking. From there, we asked them to build our website.

What is the status of this engagement?

We started working together about two years ago and it's an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales have doubled or even tripled since we started working with Cibirix. They got our site up and running, and it is absolutely amazing. It's hard to put in words everything they've done for us. We’ve been able to do so much because of their willingness to help us. I don’t see us stopping service with them any time soon.

How did Cibirix perform from a project management standpoint?

Their entire team is so responsive. We can call any time and speak with somebody. They're very team-oriented, so everyone there knows what's going on with our site. If we email them with a question, they answer within the same day. If we don't understand what they’re talking about, all we have to do is ask and they explain it to us.

What did you find most impressive about them?

Their timeliness is exceptional. It doesn't take them months to get started on a project. They start working as soon as we finish talking to them. They’re also great about giving us frequent updates. They keep us informed so we always know what's going on. That's very important to us as a company.

Are there any areas they could improve?

No, I don't think so. I don't think we could say anything bad about them. What they've been able to do for us as a company is something that we never expected to be possible.

Do you have any advice for potential customers?

Have patience. Give them a chance to explain the possibilities of what they can do for you. Money is obviously a big factor when you start an advertising or marketing engagement, but their results are worth far more than you will pay.

5.0
Overall Score They actually care about us and helping our company grow.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're very timely and typically hit all of their deadlines.
  • 5.0 Cost
    Value / within estimates
    They provide great ROI.
  • 5.0 Quality
    Service & deliverables
    They've never said no to any idea that we've ever had.
  • 5.0 NPS
    Willing to refer
    We've already recommended them to several companies and will continue to do so.

Digital Marketing for Storage Unit Company

“We simply tell them our requirements and they deliver everything that we asked for and more.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Ongoing
Project summary: 

Cibirix developed construction modeling software and integrated the tool on the renovated website. They currently provide digital marketing services and maintenance to support the platform.

The Reviewer
 
1-10 Employees
 
Maxwell, California
Stephanie Castillo
Owner, Pacific Metal Buildings Inc.
 
Verified
The Review
Feedback summary: 

Since launching the refined platform, site traffic has increased, and business has expanded. Cibirix is renowned for their innovative web designs, but their digital growth strategies are equally impressive. Their team is attentive, responsive, and driven for success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of Pacific Metal Buildings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cibirix?

We wanted to give our customers an easier way to create personalized building models, so we looked for a web developer who could integrate construction modeling software on our website.

SOLUTION

What was the scope of their involvement?

They walked us through all of their web design and digital marketing services, but our priority was refreshing our website. We provided them with our specifications, and they developed the platform accordingly. One of the most prominent features on the site is the building estimator, a tool that shows users the accumulating cost of material as they construct a virtual building. Since launching the website, they provide ongoing support and occasional digital marketing services.

What is the team composition?

Cibirix’s founder and CTO serve as our main point of contact.

How did you come to work with Cibirix?

We spent a year struggling to find a web developer to help us with our project before we discovered Cibirix through an online search. In addition to being the only company that has experience in our industry, they were the only developers who were willing to take on our project.

How much have you invested with them?

So far, we have spent close to $10,000 for their services.

What is the status of this engagement?

We started working with them in May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since Cibirix refreshed our website, both our traffic and business inquiries have increased. We’re thrilled with the improved functionality, and our customers are enamored by the innovative features. 

How did Cibirix perform from a project management standpoint?

Since the beginning of our partnership, their team has been extremely responsive to our needs. The few bugs that arise are resolved immediately, and Cibirix always follows up with us to ensure that the problem isn’t reoccurring. Most of our correspondence is done via email.

What did you find most impressive about them?

Their customer service is phenomenal. We simply tell them our requirements and they deliver everything that we asked for and more.

Are there any areas they could improve?

To date, we haven’t experienced any issues working with Cibirix. 

Do you have any advice for potential customers?

Cibirix has years of experience in web design and growing digital audiences, so listening to their suggestions is imperative for success. They have introduced our team to several effective design solutions that we would never have considered.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their services are reasonably priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I highly recommend them to any company that’s looking to expand their business.