Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
It's still early because the website just launched, but I think things are going pretty well. We have around two months' worth of sales to compare against the previous year. Increasing sales isn't necessarily the objective, per se. If we're judging by the functionality of the shopping cart, the client hasn't mentioned any sort of hiccups. They also didn't have anyone calling them and saying, "I can't order through your site." If we use that as a success metric, then I'd say that things are going pretty well. We are making some final tweaks but, so far, Noah and his team totally nailed the project.
How did Chromaplex LLC perform from a project management standpoint?
One of my favorite things about Chromaplex is the fact that they are super communicative from the get-go. Communication and keeping clients updated are often lost on many other development agencies. One of the things they do is they constantly keep an updated tally of their hours with the client. Other developers usually don't do that. Clients can always see where they're at in relation to the overall estimated budget. That way, the clients know that they can't reach for items that are outside the proposal because they have to stick to the timeline and the estimate. That's a good strategy for getting things done in a timely and affordable manner.
What did you find most impressive about Chromaplex LLC?
Noah and his team at Chromaplex were a breath of fresh air. They were on time, on budget, and super communicative. They got the work done in a timely manner at a very affordable rate. One of the things I appreciated about Noah and his team is their candor. You could approach Chromaplex with a project and say, "Here are the deliverables, here's the scope, the client's trying to do this." They would completely be honest with you and say whether it was a project they could handle or not. I appreciated the fact that they tried to under-promise and over-deliver; that is something I also do in my business. It's something that Noah has done well. He's turned down projects I have sent his way because he didn't think his team was a good fit. I respect that.