Christopher Green Design is a web development and graphic design company which has been serving clients across the United States since 1998.
Past and current clients include Sony Pictures, Blue Planet Foundation, B&B Manufacturing, Paramount Pictures, ABC Cable Networks, CinemaNow, Movielink, Buzznet, S&H Machine, Napster, Tetris, Phenomenex, Move.com, HP, Woodalls and more.
Industries served have included:
Movie studios and TV productions
Community-oriented web sites – both free and subscription
Aerospace manufacturers and suppliers
Marketing agencies
Medical, equipment, and technology companies
Non-profit organizations
Online commerce for consumers and B2B
Small business, doctors, authors, consultants and restaurants
The main goal of Christopher Green Design is always to provide our clients with exactly what they need to achieve their goals. Part of this process is to understand the client’s business, analyze their market and provide solutions which will enhance their business plan and marketing.
Company technical capabilities include web site development using the latest techniques and technologies. In most cases our web sites employ an open-source or commercial Content Management System (CMS), however where a custom CMS makes sense, it can be provided. Specific platforms supported include Joomla, Drupal, WordPress, Magento and more.
Web site design, maintenance and programming is a core product, but we also provide other design services to allow you to easily achieve your goals.
American Telebrokers, B&B Manufacturing, Blue Planet Foundation, Buzznet, CinemaNow, Deltronic, Disney, Hewlett Packard, Hipster Cards, Kona Hospital Foundation, Los Angeles Conservation Corps, Landmark Entertainment, MD Tooling, Move, Movielink, Napster, Paramount Pictures, People Capital, Phenomenex, S&H Machine, Six Flags, Sony Pictures, Tetris, W Machine Works, Windermere, Woodalls
S&H Machine Web Site
S&H Machine is an aerospace manufacturer known for quality and on-time delivery. The goal of this site was to quickly explain the company market to the first-time visitor while also providing in-depth information about the business and processes.
As part of the design, the home page features real-time stats on the company’s key manufacturing metrics. Something that is unheard of in the industry.
…
/>
A secondary goal of the web site was recruiting new employees. This included a detailed employment section to help employees feel comfortable with the company, see their benefits and apply to open positions.
Windermere C and H Properties is one of the largest real estate and property management companies on the Big Island of Hawaii. This redesign of their web site was intended to simplify the layout and functionality to make it easier for the user.
When searching for property on most company web sites, there is often little advantage of browsing one web site over another. They all display the same properties so why use one over the…
other? The answer is to provide users with a web site that has great readability, is easy to use, shows off large photos, works well on small devices and keeps all the extra marketing messages to a minimum.
After the redesign, both web site traffic and user-generated leads increased dramatically.
This website ties in to an external MLS and a property management portal but keeps the design consistent across all three platforms.
CUcontent is a subscription service that provides custom financial content for credit Unions across the US.
A key part of this complete redesign was a reorganizing of the content display and interface. This involved creating a custom back-end for article entry that cut down on data-entry errors.
Also included in this build were new marketing pages, logo, and a Facebook app that allowed subscribers to create a Facebook post with…
Deltronic is a manufacturer known for it's high-precision measuring devices. This web site provided detailed information about Deltronic's product line of precision gages, user support and maps of nearby distributors.
As part of the project we rebranded the company with a retro logo based on the company's original 1950s logo.
Also included was information about the company's subsidiary manufacturing company, Hi-Precision…
Grinding. Because Deltronic is highly regarded, we branded the manufacturing arm as having the "precision of Deltronic". This raised the bar on confidence in their manufacturing prowess.
The Slimming Station web site is a paid subscription-based community that helps members lose weight and develop habits to keep it off.
Members communicate through a private member-only forum, participate in live video chats and track their progress with an online weight tracker while encouraging and celebrating each other’s success.
American Telebrokers eCommerce Web Site
American Telebrokers is America’s leading telecom supplier with more than 2000 products from more than 30 brands available for purchase.
This Magento commerce based site was heavily customized to allow for quote requests, advanced back-end reporting automatic uploading to Google, MailChimp email integration and more.
Kona Town Market Web Site
Kona Town Market is a family-owned market in Kailua-Kona Hawaii that also serves fresh, healthy food. As part of the branding, the site features images of wholesome food and natural textures. The owners are super-friendly and community oriented so a goal was to carry that feel into the design of the site.
Features of this site include customized online ordering for later delivery, social media feed and dynamic, time-based…
B&B Manufacturing is a contract manufacturer located in Valencia, California. For this website, the goals were to appeal to two audiences; company clients and potential employees just embarking on a manufacturing career. After discussions with the client we decided to do a photo shoot featuring younger employees.
Most manufacturer web site focus on tools, machinery and pictures of parts. For B&B, we instead focused on…
their advanced processes and well-trained employees creating a tagline, “The Best Solutions and People in Manufacturing”.
This worked out well for the company, providing a valuable recruiting platform while fostering trust from clients. Also added to the site were valuable reference materials for client use.
Sony Connect was a media download service that sold music, movies and TV shows online for download. When we created this service, iTunes and other companies had not yet started selling video online and we were still trying to understand the market and user behavior. This project was a follow-up using lessons from another project I Art Directed called SoapCity Download – the first web service to sell network TV shows online for…
download.
When we started planning for this service we knew we needed a web site and a separate client application which would work together to manage users’ media libraries and allow for transfer of media between computers and portable devices. One of the challenges of this service was that it would initially only offer content owned by Sony Pictures.
Although Sony has a large library of content, we were concerned that users may be thrown off by expecting media from other companies. Our solution was to make the client application a media exploration tool allowing users to find content they didn’t know they were looking for. This meant giving users interface toys that surfaced media in different ways depending upon how focused the user was on searching for a specific item.
The result was a fun app that encouraged play and exploration to find connections between media.
CUcontent is a subscription service that provides custom financial content for credit Unions across the US.
A key part of this complete redesign was a reorganizing of the content display and interface. This involved creating a custom back-end for article entry that cut down on data-entry errors.
Also included in this build were new marketing pages, logo, and a Facebook app that allowed subscribers to create a Facebook post with…
MD Tooling is a major supplier of live tooling for CNC machines in North America.
The build of this site involved entering more than 20,000 products to a site that makes it easy for users to find products that fit their machine.
SCMG Web Site
The SCMG is a peer group for manufacturers in Southern California. When it was time to revise their old web site, the goal was to simplify while communicating their purpose clearly.
As the web audience has shifted from computer screens to devices, so has the optimal structure of a web site. The old web site had 24 different pages which were combined and reduced to only four on the new web site.
Little Green Fingers Web Site
Little Green Fingers LA was a program spearheaded by the Los Angeles Conservation Corp in cooperation with the Los Angeles Community Garden Council.
The program helped to fund and establish community gardens as educational opportunities for children in underprivileged areas of Los Angeles County.
The web site used simple graphics, bright colors and a illustrated header and footer to help communicate the message that the focus…
is on helping children understand healthy food.
Donation links were prominent and each garden had a page with a map, detailed information, contacts and photo gallery.
Before your grandparents had a Facebook account, everyone was trying out their own social media web site. Buzznet’s idea was a social site based on movies. Think of it as a mashup of IMDB, Rotten Tomatoes, Facebook and Reddit.
The idea was to build communities around specific movies, talent and genres, allowing the users to create and moderate pages. Other features were finding showtimes near you and creating movie-going meetups…
Before your grandparents had a Facebook account, everyone was trying out their own social media web site. Buzznet’s idea was a social site based on movies. Think of it as a mashup of IMDB, Rotten Tomatoes, Facebook and Reddit.
The idea was to build communities around specific movies, talent and genres, allowing the users to create and moderate pages. Other features were finding showtimes near you and creating movie-going meetups…
B&B Manufacturing is a contract manufacturer located in Valencia, California. For this website, the goals were to appeal to two audiences; company clients and potential employees just embarking on a manufacturing career. After discussions with the client we decided to do a photo shoot featuring younger employees.
Most manufacturer web sites focus on tools, machinery and pictures of parts. For B&B, we instead focused on…
their advanced processes and well-trained employees creating a tagline, “The Best Solutions and People in Manufacturing”.
This worked out well for the company, providing a valuable recruiting platform while fostering trust from clients. Also added to the site were valuable reference materials for client use.
PATH Hawaii is a Big Island non-profit that works with the Hawaii government, businesses and community to promote alternative transportation options. Over it’s 30 year history it has built a large local following and tremendous good-will while administering programs on bike safety in public schools, lobbying for dedicated bike and walking paths and organizing popular races for the entire family.
The goal of the new web site and…
branding (which also included a new logo) was clearly communicate the organization’s goals, encourage residents to get involved and serve as a resource for finding bike routes and walking trails on Hawaii Island.
The first step was organizing the information and reducing the number of top-level links from the previous site’s fifteen to three specific user goals of learning about the organization, information about trails and getting involved.
The font choice, overly large size and other elements were chosen to evoke a grass-roots organization. Because the web site is responsive and works well on small devices, the organization retired their phone app in favor of the web site.
Lee’s Enterprise is a specialty manufacturer known for their expertise in creating gears for the aerospace industry. The goal of this site was to quickly explain the company’s market to the first-time visitor while also providing in-depth information about the business and processes.
Key to achieving this goal was a home page that was optimized for both computer and mobile devices and explained the strengths of the company in a…
one-page format.
Users who needed more information would find details about the company capabilities, equipment, skills and more.
The design of the site is bold and simple, sure to stay fresh for a long time.
Share Aloha is a Hawaii-based online retailer selling fashion accessories. The client wanted a web site that was clean, simple and contributed the message of sharing aloha with others. A key part of the branding was photography of the products in natural Hawaii surroundings.
This Magento commerce based site was heavily customized to allow for products with multiple colors and sizes, advanced back-end reporting and the ability for…
organizations to coordinate group-buys for fundraising.
An added blog and active Facebook page allowed the company to connect with customers and promote their products with little additional advertising outlays.
Share Aloha is a Hawaii-based online retailer selling fashion accessories. The client wanted a web site that was clean, simple and contributed the message of sharing aloha with others. A key part of the branding was photography of the products in natural Hawaii surroundings.
This Magento commerce based site was heavily customized to allow for products with multiple colors and sizes, advanced back-end reporting and the ability for…
organizations to coordinate group-buys for fundraising.
An added blog and active Facebook page allowed the company to connect with customers and promote their products with little additional advertising outlays.
The Hawaii Solar Portal was initiated by Blue Planet Foundation as part of an effort to encourage adoption of solar energy in Hawaii.
The idea was to create an impartial web site that would show reviews from verified home owners with solar installations. At the time, the solar industry was exploding with hundreds of companies offering solar services.
A key part of the site was a mapping component that showed all permitted solar…
installations in Hawaii. This was to encourage competition in neighborhoods and allow neighbors to engage each other in conversation about the experience.
The site also contained basic educational information about solar, calculators and information on tax incentives available to homeowners.
Bikeshare Hawaii Island was the state’s first urban bikeshare program. Although bikeshare is common in larger mainland cities, this was a first for Hawaii.
The website serves as an informational portal and also allows residents to pay for and manage their own bikeshare accounts.
Additionally, the web site provides real-time information about the number of available bikes and open docks at each location.
Ainamalu Logo
Ainamalu is the newest single-family home community at the Waikoloa Beach Resort on the Big Island of Hawaii. The elegant and simple logo features a monstera leaf which is a common (mildly invasive) plant common in the wild and in Hawaiian art.
Channeled Pictures Logo
Channeled Pictures is a documentary production company. The principals were interested in spiritualism and Buddhism, hence the imagery.
Kona Town Market is a local market offering healthy, upscale food and convenience items in Kona Hawaii. The logo is purposefully flashy in color and design while evoking traditional retro Island elements.
MAP Logo
This logo was created for a software service which helps manage manufacturing businesses. The stylized M of the logo evokes the shape of metal shavings produced during product manufacturing.
Daniel S. Peters Attorney Logo
A simple and elegant logo for an attorney. Nice.
People Capital Logo
People Capital is a Colorado-based executive placement firm for the financial industry. The simple, yet dynamic logo appealed to the client and their philosophy of interconnectedness of the proper executives and company success.
PATH Hawaii Logo
PATH Hawaii is a Big Island non-profit that works with the Hawaii government, businesses and community to promote alternative transportation options. Over it’s 30 year history it has built a large local following and tremendous good-will while administering programs on bike safety in public schools, lobbying for dedicated bike and walking paths and organizing popular races for the entire family.
The new logo incorporates a…
grass-roots style font, a map location icon and an image of the Big Island.
Raptor Workholding creates products for the manufacturing industry. A key feature of their workholding solutions is a patented dovetail design that grabs on to the workpiece for use on 5-axis CNC machines. This logo evokes the claw of a raptor while also defining a grabbing hook detail.
Hui Up Logo
Hui Up was a program of Blue Planet Foundation to encourage energy savings by forming a “hui” or group to buy energy efficient appliances at large discounts. The program initially targeted the relatively isolated island of Molokai.
Island residents were able to recycle their old appliances, get new appliances shipped to their island for free while still enjoying a big discount over retail. Adding up the electric savings to the…
homeowner and the savings to the infrastructure investment made this a big win for everyone.
Logo for a contract aerospace manufacturer. Their clients tended to just call them “W”.
Hipster Cards Logo
Hipster Cards was the original irreverent online ecard service… for hipsters.
Ray's Donuts Logo
Ray’s Donuts is a Midwest donut chain known for serving pastries the size of your head. During their expansion, we were hired to create a new identity with a retro feel that matched their years in the market. Mmmmm, donuuuuts.
S&H Machine Logo
S&H Machine is a manufacturer that primarily serves the Aerospace industry. Although the company was 50 years old, they never had an actual logo. The client wanted a logo that was bold and modern but also evoked some retro elements to reference the company’s long history.
The final logo incorporated swoosh and plane shapes common during the start of the aerospace boom of the 1960s.
SoapCity Logo
SoapCity was a network of official and unofficial web sites for fans of daytime drama programs. In addition to news, events and features, SoapCity was also home to the first web site that sold network TV shows for download on the same day they aired.
SoapCity Radio Logo
Logo for an offshoot subscription service of Sony’s SoapCity. The service was an experiment of low-bandwidth media which allowed subscribers to listen to the audio portion of old soap opera stories.
Vietnamese Bistro Logo
Not much to say about this logo for a small east-coast restaurant other than that we love how it turned out.
Raptor Workholding Catalog
Raptor Workholding Products is a specialty manufacturer of tools for the manufacturing industry. This print catalog served as both a list of available products and a handy reference guide for their use. The idea was that adding technical information to the catalog would ensure that it was kept handy for every day use and encourage future sales.
Ainamalu Floor Plans
Ainamalu is the newest single-family home community at the Waikoloa Beach Resort on the Big Island of Hawaii (whew, got all the keywords in that short sentence). This development is shaping up to be a great place to live but the initial marketing options were a challenge.
Unlike most developments at this stage, there were no marketing-ready renderings or floorplans available as assets. As a first step, we created
…
simple but colorful floorplans, neighborhood layouts, and sketches which were combined with custom photography of the existing resort. This campaign included an informational web site, mailers, targeted emails, flyers, posters and information packages.
The Blue Planet Foundation is a non-profit organization with the goal of ending oil usage in Hawaii. While they do a lot to educate people, sponsor events and even finance energy saving projects, their greatest opportunity is to help influence state legislation.
The purpose of this brochure was to educate legislators about the financial reality of clean energy in Hawaii. Blue Planet Foundation’s research showed that every dollar…
in tax credits yielded almost $60 in savings and revenue added to the local economy.
This brochure was distributed to legislators before a crucial vote and helped influence the passing of clean energy laws.
Ainamalu is the newest single-family home community at the Waikoloa Beach Resort on the Big Island of Hawaii (whew, got all the keywords in that short sentence). This development is shaping up to be a great place to live but the initial marketing options were a challenge.
Unlike most developments at this stage, there were no marketing-ready renderings or floorplans available as assets. As a first step, we created
…
simple but colorful floorplans, neighborhood layouts, and sketches which were combined with custom photography of the existing resort. This campaign included an informational web site, mailers, targeted emails, flyers, posters and information packages.
When S&H Machine, a manufacturer that primarily services the aerospace industry, transitioned to a new management team we were brought in to establish new identity for the company.
First up was a new logo for the company. They wanted something simple and integrated but with a bit of a retro feel that might have come from the company’s roots in the 1960s. The logo is bold, simple and includes an iconic swoosh
…
aerospace shape typical of that time period.
The branding and colors were integrated into everything from brochures and letterhead, to digital media, signage and advertising campaigns.
As part of the branding campaign, we created a series of postcards to be sent to clients, each focusing on a specific strength of the revitalized company.
These mailer cards all worked together with the web site, brochure and email newsletters to portray the company as a high-quality, leading manufacturer.
This integrated campaign contributed to the company’s massive growth, new clients and sales increase.
When S&H Machine, a manufacturer that primarily services the aerospace industry, transitioned to a new management team we were brought in to establish new identity for the company.
First up was a new logo for the company. They wanted something simple and integrated but with a bit of a retro feel that might have come from the company’s roots in the 1960s. The logo is bold, simple and includes an iconic swoosh
…
aerospace shape typical of that time period.
The branding and colors were integrated into everything from brochures and letterhead, to digital media, signage and advertising campaigns.
As part of the branding campaign, we created a series of postcards to be sent to clients, each focusing on a specific strength of the revitalized company.
These mailer cards all worked together with the web site, brochure and email newsletters to portray the company as a high-quality, leading manufacturer.
This integrated campaign contributed to the company’s massive growth, new clients and sales increase.
Remember when people would buy large books full of inscrutable maps printed on dead trees? Yeah, neither do we. In any case, this was one of the last maps printed by Woodall’s, a company catering to the RV crowd. This project included the cover, inside ads and general design.
Christopher Green Design developed and designed multiple websites from scratch for a property management company. Their team also performed social media marketing using Facebook and Instagram.
The Reviewer
11-50 Employees
Kailua Kona, Hawaii
Cindy Wild
Real Estate Agent, Premier Island Properties
Verified
the reviewer
Real Estate Agent, Premier Island Properties
Cindy Wild
Leisure, Travel & Tourism
11-50 Employees
Kailua Kona, Hawaii
Phone Interview
A Clutch analyst personally interviewed this client over the phone.
Verified
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
the review
“They are really good at asking questions and figuring out what are needs were, even when we didn’t know ourselves.”
Aug 28, 2019
The Review
Feedback summary:
All of the websites feature an eye-catching design and proper functionality, allowing for multiple real estate agents to list properties. Christopher Green Design possesses the necessary project management skills to facilitate a smooth ongoing relationship. Their team is adaptable and creative.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Introduce your business and what you do there.
I am a real estate agent and I also own my own brokerage firm.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Christopher Green Design?
On multiple occasions, I’ve needed someone to help design and develop a website.
SOLUTION
What was the scope of their involvement?
Christopher Green Design originally built a website for our former company, and when we started our own company he developed that site from the group up as well. At the beginning of the process, Chris (Art Director, Designer & Developer, Christopher Green Design) sat down with us and asked us questions. He figured out exactly what we were trying to accomplish and what our budget was.
Our teams continued to have meetings along the way. Chris would update us as pages were finished, and we could go over them together. He would make any changes we needed, and because we were so busy, Chris also wrote the descriptions for the site.
Chris created the internet data exchange (IDX) that displayed the multi-listing service properties on the site. He integrated all the searches and properties into the IDX, which was probably the most difficult part since we had the listings of 50 agents. Whenever someone would sign on to the website to look at properties, they would enter their information and email address which would generate leads for us. The site also gave visitors information about the market in Hawaii.
He also designed and marketed a third site that promoted a new single-family home development. Chris manages our social media accounts, bringing in new leads through Facebook and Instagram.
What is the team composition?
We worked with Chris and one other member of his team.
How did you come to work with Christopher Green Design?
At the time, Chris lived on the big island and we had a mutual contact. I got to know him personally and decided to work with him.
How much have you invested with them?
Our first website cost around $25,000 and the second website cost between $10,000–$15,000. The newest website cost much less because it wasn’t as detailed.
What is the status of this engagement?
Our ongoing engagement with Christopher Green Design began in January 2015.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Chris produced high-quality work. The websites have a great look and feel to them. Working with Christopher Green Design was a positive experience. Their marketing and design input has been really valuable.
How did Christopher Green Design perform from a project management standpoint?
Christopher Green Design communicates well. We held regular meetings and Chris would send us updates as we went along.
What did you find most impressive about them?
They are really good at asking questions and figuring out what are needs were, even when we didn’t know ourselves. Their team offers solutions and ideas to get us to where we need to go.
Are there any areas they could improve?
No, everything has been great.
Do you have any advice for potential customers?
Chris is very patient, which makes him great to work with. He is wonderful at dealing with customers who don’t know anything about web design and guiding them in the right direction.
5.0
Overall Score
5.0Scheduling
ON TIME / DEADLINES
He met every deadline that we had.
5.0Cost
Value / within estimates
He is definitely worth what he charges.
5.0Quality
Service & deliverables
Chris was always on time. He does exactly what he says he is going to do and went above and beyond our expectations.
Christopher Green Design created two websites from scratch, now planning to consolidate the information into a single site. He also helped publish the client’s books online and designed book covers.
The Reviewer
1-10 Employees
Santa Barbara, California
Jim Hull
President, J. R. Hull Co.
Verified
the reviewer
President, J. R. Hull Co.
Jim Hull
Education Management
1-10 Employees
Santa Barbara, California
Phone Interview
A Clutch analyst personally interviewed this client over the phone.
Verified
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
the review
“His quality and overall approach to be beyond what they get from most designers.”
Aug 27, 2019
The Review
Feedback summary:
His willingness to continue to update the sites over time kept content relevant for years. The quality and visual appeal of the deliverables led to many referrals that turned into long-term relationships. Chris was enthusiastic about the project, willing to listen and implement feedback.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the sole owner and proprietor of a consulting business. I operating as a private consultant for small to medium-sized businesses. After 36 years in the business, I just retired.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Christopher Green Design?
I needed a site design partner that could stress my unique approach and business model online.
SOLUTION
What was the scope of their involvement?
I had a model and business tools that help my clients become more productive and grow their firms. Chris developed the site in several iterations, updating the content as my business developed. He built the site from scratch. After his success with my consulting site, I hired him to build an art site for my watercolor work.
We actually met yesterday to discuss how to change all my content after my retirement. He’s going to collapse everything into one site that will focus my artworks and my published books.
Outside of his responsibilities with my sites, he also helped me publish my two books online and get them on Amazon. He worked on the cover design for them too.
What is the team composition?
I worked solely with Chris (Founder, Christopher Green Design) on the project.
How did you come to work with Christopher Green Design?
I was referred to him by my son who thought he would be a good fit for me. In our early meetings, he listened and asked plenty of questions. His first proposals were also very creative and specific to my practice, so I looked no further.
What is the status of this engagement?
Our work together is ongoing, and we started our partnership in the 1990s.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
His sites stand out among others in my industry. Because he was always adding fresh content, it stayed dynamic and continued to fit the direction I was taking my practice. His work was so impressive that some of my clients hired him for their sites. He still works with many of them now.
How did Christopher Green Design perform from a project management standpoint?
He delivered everything on time and outlined, very clear and concise throughout. We communicated through all avenues: email, phone, in-person, etc. I never felt like I had to manage him because he was always on top of things.
What did you find most impressive about them?
He is a very talented designer. However, his biggest strength is his ability to listen closely to my goals for the project and effectively translate them into a site that impresses customers.
Are there any areas they could improve?
I can’t think of anything he could’ve done differently that would’ve achieved anything beyond what I received.
Do you have any advice for potential customers?
His quality and overall approach to be beyond what they get from most designers. It’s important to compare and contrast those things because it’ll reveal the true differences between providers.
5.0
Overall Score
5.0Scheduling
ON TIME / DEADLINES
Chris usually delivers ahead of time.
5.0Cost
Value / within estimates
The quality and value were certainly more than I expected.
5.0Quality
Service & deliverables
He never disappointed me.
5.0NPS
Willing to refer
I’ve recommended him to virtually all of my clients.
Christopher Green Design designed, developed, and launched a new website for a nonprofit organization. Later, they updated the site to include more information and a membership portal.
The Reviewer
1-10 Employees
Kailua-Kona, Hawaii
Tina Clothier
Executive Director, PATH
Verified
the reviewer
Executive Director, PATH
Tina Clothier
Nonprofit Organization Management
1-10 Employees
Kailua-Kona, Hawaii
Online Review
The client submitted this review online.
Verified
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
the review
"I am aware they have many larger clients, yet I never felt as though my needs were neglected in their favor."
Aug 25, 2019
The Review
Feedback summary:
Christopher Green Design successfully introduced an informative and accessible website. Communicative and responsive across time zones, the principal addressed technical issues in short order. The commitment to customer service is evident.
Please describe your company and your position there.
I am the Executive Director for PATH: Peoples Advocacy for Trails Hawaii. We are a not for profit 501(c)3 Bicycle and Pedestrian Advocacy organization.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Christopher Green Design?
We initially hired Christoper Green Design to update our PATH website in 2016. After seeing the finished product and experiencing the ease of working with Chris, we did not hesitate to hire him for our Hawaii Island Bikeshare website.
What were your goals for this project?
Our goals for the Hawaii Island Bikeshare website are twofold: 1. to keep our constituents (and potential customers, & sponsors) informed about our bikeshare program, new features, and new stations. 2. to create a portal for customers to sign up as members of our bikeshare program.
SOLUTION
How did you select this vendor?
For our PATH website, I had seen examples of Chris' work for other non-profits in the Kona area and solicited their comments about how the process of creating or updating their website was for them. For the bikeshare website, it made sense for us to work with Chris because he already had knowledge of PATH and understood our goals and objectives for a website that would support this PATH program.
Describe the project and the services they provided in detail.
Chris designed, developed, configured and launched our website and membership portal in 2016 and then updated the site with changes in station location, bikeshare distribution and improvement in our membership portal in August 2019 in preparation for our addition of more bikeshare stations.
What was the team composition?
The project team consisted of Chris, myself and representatives from the bikeshare manufacturer's IT team.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Without Chris' support of the website, our customers and potential sponsors would not have access to: 1. information about our bikeshare system, and how to access the bikes. 2. the ability to sign up as members of our system.
How was project management arranged and how effective was it?
Project management has been flawless. Regardless of the day of week or time difference, Christopher Green Design has always responded in a very timely manner to any request for changes to the site and rare technical issues we might encounter.
What did you find most impressive about this company?
I am aware they have many larger clients, yet I never felt as though my needs were neglected in their favor. Christopher Green Design has always responded promptly to my request for support (most often the same day). In my experience, that kind of customer service is rare out here on an island in the Pacific.
Are there any areas for improvement?
I cannot think of any areas that need improvement at this time.
5.0
Overall ScoreChristopher Green Design is reliable, trustworthy, prompt and very easy to work with. I always feel that I am treated as a valuable customer.
5.0Scheduling
ON TIME / DEADLINES
I usually hear back from Christopher Design with in hours of sending an email or placing a call and the issues are resolved with in a day.
5.0Cost
Value / within estimates
affordable for our small non profit
5.0Quality
Service & deliverables
Christopher Green Design's work is top notch, he responds promptly and I always feel that I am treated as a valuable customer.
Christopher Green Design has developed three WordPress sites for medical practices. He conducts an in-depth discovery phase to gather information before creating custom designs.
The Reviewer
1-10 Employees
Hawaiian Islands
Donna Hiranaka
Director of Marketing, A New Face/Kona Hospital
Verified
the reviewer
Director of Marketing, A New Face/Kona Hospital
Donna Hiranaka
Hospital & Health Care
1-10 Employees
Hawaiian Islands
Phone Interview
A Clutch analyst personally interviewed this client over the phone.
Verified
5.0
Quality:
5.0
Schedule:
4.5
Cost:
5.0
Willing to refer:
5.0
the review
“Any time I need to do a website, I’m going to work with Chris. His work just looks so professional.”
Aug 20, 2019
The Review
Feedback summary:
Response has been overwhelmingly positive from both internal and external stakeholders. The sites play a key role in drawing in customers, featuring current design trends to stand out from similar pages. Christopher Green Design excels at conveying dense information in an accessible way.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the marketing director for my husband’s medical practices: an oral surgery office called David K Hiranaka M.D., D.M.D. and a cosmetic practice called A New Face. I’m also the chairperson for the Kona Hospital Foundation.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Christopher Green Design?
Over the course of our relationship, I’ve worked with Chris (Principal, Christopher Green Design) on three websites across our organizations. He handles the web design and regularly provides updates every few years. We’re now preparing to launch the third site for the Kona Hospital Foundation.
SOLUTION
What was the scope of their involvement?
When starting a new WordPress site, Chris typically leads us through a comprehensive discovery phase. He’ll ask what we want to include on the page and has us look through similar sites within our industry. Then, we discuss what we like and don’t like so that he can get a better idea of our goals.
Chris spends a lot of time taking notes during those early conversations so that he can fully grasp what we’re about. It’s important to get that down first so that you know what you need to get across to site visitors.
From there, he designs the site from scratch, tailoring the content to our organization and making it unique to who we are. A common feature between all three sites is a news feed display that draws posts from our Facebook page. This allows us to stay current on content by highlighting our most recent posts.
What is the team composition?
I’ve exclusively worked with Chris.
How did you come to work with Christopher Green Design?
Chris used to live near us, so we knew each other that way. He was a sponsor for a running event and had his logo on the back of the t-shirts. Whenever my husband would go out hiking, he’d wear that shirt, and I just kept coming back to his logo.
I checked out a website that he’d done for another local business and really liked his work. After talking to him, he referred me to a few other sites he’d done for the industrial industry—which I loved—and things kicked off from there.
How much have you invested with them?
Each has website cost around $6,000 along with regular updates that cost a couple thousand dollars. I see myself updating our sites every few years just because he’s so knowledgeable about current trends.
What is the status of this engagement?
We first started working with Chris on November 2014 for the cosmetic site, and he’s now wrapping up the Kona Hospital Foundation site. So far, he’s added in informational videos and has given us a closed build to review.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I love how professional the sites look. They’re not just cookie-cutter designs—rather, they’re up-to-date and accessible, which reflects well on us. Whenever we ask new patients how they found us, they often mention our well-designed site and say that it answered all of their questions.
For the oral surgery site, we had access to an existing media package from an association of maxillofacial surgeons. It was filled with content to help educate our patients about our services. Chris leveraged that dense material and organized it in a user-friendly way so that it was informative without being overwhelming.
Likewise, visitors absolutely love the before-and-after page on our cosmetic surgery site. The photos are overlaid on top of each other, so users can reveal one or the other by using a slide bar. That’s a feature that isn’t common in our industry yet, so it makes us look cutting-edge.
How did Christopher Green Design perform from a project management standpoint?
Chris is very communicative. When he used to live near us, we would meet on a weekly basis and email in between. That cadence has pretty much stayed the same after he moved away. He schedules our go-to meetings and sends a recap at the end that lists what each party is in charge of doing next. I also appreciate how responsive he is. If I send him a list of tasks to work on, he’ll always reply back when he’s finished, which helps us keep track of the project status.
What did you find most impressive about them?
Any time I need to do a website, I’m going to work with Chris. His work just looks so professional. Recently, I had a meeting with our chief nursing exec and strategic planner at the Kona Hospital Foundation to go over a site build, and they were ecstatic. Chris included several elements that were really helpful to have.
Beyond that, I’m always impressed by how quickly he can grasp what we want out of our site. He’ll take our sometimes abstract thoughts and feelings and translate them into something tangible. As we’ve gone through the development process, he’s learned a lot about what my husband does for his oral and cosmetic surgery practices.
Are there any areas they could improve?
No, I can’t think of anything. Even if there’s something going on in his personal life, he communicates it so that we understand why there might be a delay.
Do you have any advice for potential customers?
Tell him as much as you can about your organization and goals. Chris is very good at seeing that bigger picture and turning it into something very tangible.
5.0
Overall ScoreChris is smart, personable, and easy to work with. He has a good sense of humor, too, so meetings are enjoyable.
4.5Scheduling
ON TIME / DEADLINES
He’s very responsive and hits most deadlines. Sometimes there would be delays, but those were always for good reasons.
5.0Cost
Value / within estimates
He’s worth every penny.
5.0Quality
Service & deliverables
The quality of our sites speak for itself. Chris makes it easy for visitors to navigate through all the information on our sites.
All of the websites feature an eye-catching design and proper functionality, allowing for multiple real estate agents to list properties. Christopher Green Design possesses the necessary project management skills to facilitate a smooth ongoing relationship. Their team is adaptable and creative.