What evidence can you share that demonstrates the impact of the engagement?
We’re extremely happy with everything that they’ve done. We were supposed to release the app to the App Store at the end of April; however, with everything going on with COVID, our client really wanted to expedite the process so that people working from home could have access to this app. That moved our deadline up by a month-and-a-half, and Chili Labs absolutely crushed it. They were great about being flexible and understanding of the situation. They worked with us on a daily basis to ensure that the earlier deadline was met.
How did Chili Labs perform from a project management standpoint?
We had daily standup calls. Chili Labs coordinated with us to make sure that everything was implemented with the most detail possible. They understood everything as best they could and were extremely fluid. Some teams need everything spelled out, but Chili Labs was flexible. For instance, if we wanted to move a button, they would just know what we meant, and we wouldn’t have to redo all of the designs. They even did some designs on their side. With the App Store submission, they knew what designs would help us get approved, so they were extremely helpful there.
Their communication is great, as is their ability to meet deadlines. There are times when outside factors affect deadlines, whether it’s on our side, Chili’s side, or the client’s side. They’re great at the work that they do. They use Jira and Confluence very well. When we gave them designs, they were great with InVision and understood how to use the markups. They’re also great with App Store Connect and TestFlight for iOS testing.
What did you find most impressive about them?
There are a couple of parts. When we first started out, it was a smaller project and wasn’t super time-consuming, but as soon as the deadline changed, they brought in a few more people to make sure that we could make that deadline. Their team size is definitely one thing that helps them stand out, as well as their technical abilities. When we ask them to do something different or out of the norm, they do their research and figure out the best way they can do it to save cost and time.
Overall, their understanding of the Swift platform as well as what it takes to get an iOS app through the App Store is great. Since they’re mainly a mobile studio, they have a lot of experience with uploading apps to the App Store, so they’re extremely helpful with knowing exactly what the Apple team is looking for as far as approving and denying apps. Chili Labs truly goes that extra mile to ensure the app will be accepted by the App Store. They let us know what we needed to change before we went through the whole process of submitting the app. They’re not in it to just build the app and be done with it; they’re in it to make sure that we fully cross the finish line, and they get us there as one big team.
Are there any areas they could improve?
No, there’s nothing I can think of. They’ve been great across the board.
Any advice for potential customers?
They were great, so my advice to somebody looking to use them would be to trust them. You can put a lot of work and responsibility on their shoulders, and they always take care of it and figure out how to get things done.