Chetu, Inc.

BACKGROUND

Please describe your company and position.

I am an Executive of iDeare Inc.

Describe what your company does in a single sentence.

Software development for the remodeling industry 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chetu, Inc. to accomplish?

• POC development

SOLUTION

How did you find Chetu, Inc.?

Online Search

Why did you select Chetu, Inc. over others?

Other

How many teammates from Chetu, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They did not deliver. After 8 months and over $70,000 they delivered nothing. This is a warning to everyone please do not use them. You will be sorry. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

None that were correct. They pretend to be listening and yes you to death but in reality they seem to purposely disregard instructions so they can drag the project on way longer then it needs to be 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nothing delivered so it was certainly not on time. Please don't use them 

What was your primary form of communication with Chetu, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

Chetu, Inc. has the ability to drag out a project so that they can charge you more. Do not be fooled by the low per hour price. They take 5 times longer to try and do anything so multiply the hourly rate by 5 and that's what you are really paying. 

Are there any areas for improvement or something Chetu, Inc. could have done differently?

Yes but they are unwilling to listen because if they did they would loose money. The game they play is very low hourly rate and then drag it out 

BACKGROUND

Please describe your company and position.

I am the IT Project Manager of The Villages Technology Solutions Group

Describe what your company does in a single sentence.

Land Development and Retirement community recreation and service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chetu, Inc. to accomplish?

• Co-develop a custom Point of Sale software from scratch
• Create modern UI for Golf systems

SOLUTION

How did you find Chetu, Inc.?

Online Search

Why did you select Chetu, Inc. over others?

After speaking with their team, they understood our goals and had the resources to deliver

How many teammates from Chetu, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Replace our Current POS system with a custom Modern UI with new features Migrate from IBM to Modern Database Co-develop a custom Tee Sheet system for Golf We are partnered with Chetu to co-develop a custom Point-of-Sale system for one our unique business models. This was a HUGE project that we started from scratch. We hired Chetu to write code and work with our in house developers to code review each step. Chetu sales has been honest up front and easy to work with as far as cost. 
Their project manager has been prompt and very organized, and their development team is exactly what we'd expect for a team on this project. They produce whatever we ask for. If there's a mistake, on either side, they adjust quickly. We have weekly meetings with code review and updates. On occasion there's a language barrier but it is easily made up for by communication in Slack. This project required front end dev, back end dev, hardware integration dev, workflow processing, backwards compatibility, modern UI design and dev, and multiple platform coding, and more. 
This type of project often takes several years of development and research. We are 18 months in and so far we are very happy with our decision to work with Chetu Development and should launch our product this year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Modern UI design Custom Tee sheet creation to display all tee times and control tee time scheduling and sales Custom POS app for physical and non-physical sales Hardware integration for POS terminal Inventory integration Sync workflows with our current system while migrating.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided a Dedicated project manager. We have weekly code review meetings and code drops with updates. They delivered what we asked when we asked. The primary limitations were on our end, delivering what we wanted with details. They quickly and daily respond in Slack and any other needs are quickly addressed by their project manager. We are near the end of the project now and working towards a fully functional system where all the deliverables will come together at once. We asked for adjustments in their coding and gave them examples and they have acclimated and been coding that way since.

What was your primary form of communication with Chetu, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had plenty of talent and resources that were highly accommodating to what we asked. There was nothing generic about our project. They asked questions for clarity and communicated well in Slack.

Are there any areas for improvement or something Chetu, Inc. could have done differently?

Some language barrier in the live meetings with the India teams. A couple times, new code updates introduced old issues that were fixed previously. We had to catch those in code review and ask for them to be fixed again.

BACKGROUND

Please describe your company and position.

I'm an executive at Noble Arabians, LLC

Describe what your company does in a single sentence.

AI-based applications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chetu, Inc. to accomplish?

• Build an AI-based model for animal analysis

SOLUTION

How did you find Chetu, Inc.?

Online Search

Why did you select Chetu, Inc. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Chetu, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Develop a working AI-model to analyze images, detect defects, and provide recommendations. 
• Utilized advanced Ai and deep learning techniques to achieve results..

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Achieved milestones on time including releasing a prototype version in only three months. 
• Our first full smart-phone platform release is expected in sixty days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management was attentive, involved, and able to draw on a broad range of expertise to make improvements and recommendations. Management was eager and willing to deliver product on time and would go above and beyond the scope including providing research and making recommendations. Managment was conscious of budget and would look for ways to save money and trim cost.

What was your primary form of communication with Chetu, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

Chetu provides a whole team of experienced individuals all committed to the success of the project with true ownership of the deliverables. They solve each problem and make sure they deliver a top-notch working product.

Are there any areas for improvement or something Chetu, Inc. could have done differently?

No changes are needed.

BACKGROUND

Introduce your business and what you do there.

I’m the director of technology for a nutraceutical manufacturing company. We run a few e-commerce websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

We have a small software development team, and we needed our staff augmented with more software developers. We’ve been speaking with Chetu, Inc. for a couple of years and reached out to them. We asked for one resource to join our team as a contractor to help us work on our websites.

SOLUTION

What was the scope of their involvement?

We had a few initial meetings with Chetu, Inc., during which they interviewed me and asked about the position and what the tasks of the contractor were, the type of software we used, the types of platforms our e-commerce sites were running on, and the general skill set that we required.

What is the team composition?

We mainly work with one primary developer, but because of Chetu, Inc.’s business model, we also get a backup developer and a project manager. The backup developer has been productive — when the primary developer is out of the office, the backup developer steps up and fills in.

The project manager and I speak occasionally, and I meet the account manager quarterly just to review the general progress being made and request any changes I want to make.

How did you come to work with Chetu, Inc.?

I met them at a Magento conference in Las Vegas.

How much have you invested in them?

We pay about $30 an hour.

What is the status of this engagement?

We began working with them in January 2020, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, they’ve delivered what we were looking for. We’ve contracted with one developer and managed to ramp him up very quickly. He’s been very productive on our team within a short period of time.

How did Chetu, Inc. perform from a project management standpoint?

They’ve delivered on time and on budget.

What did you find most impressive about them?

We’re impressed with their developer — he’s very productive and fits well with our team.

Are there any areas they could improve?

I can’t think of anything that Chetu, Inc. can improve on. I’m very satisfied with the developer they gave us. His performance isn’t perfect, but he really compliments our team very well and continues to help us accomplish our goals.

Do you have any advice for potential customers?

Trust their business model proposal and go with it. When they first told me about their business model and that you get a primary developer, a backup developer, a project manager, and an account manager, I told them that I didn’t understand how the backup developer was going to be effective, but it turned out that they were.

BACKGROUND

Introduce your business and what you do there.

I’m a senior business systems analyst at a real estate advisory firm.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Chetu, Inc.?

We needed help with developing new features for our web portal.

SOLUTION

What was the scope of their involvement?

Chetu, Inc. provides us with custom software development services. They’ve helped us develop new features for our web portal. We needed the features to be able to handle integrations with third-party systems. Moreover, their team helps us with the upkeep of our website. Our platform is based on PHP and .NET, and we work with Azure and DevOps.

The website is for internal use, and what it does is help our team to analyze each property deal we have and keep that deal flow going.

What was the team composition?

We work with five people from their side: a team lead, a project lead, and three developers.

What is the status of this engagement?

We started working with Chetu, Inc. in January 2023, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we first came up to Chetu, Inc. with this project, it took them less than two weeks to get on board, learn everything, get up to speed, and figure out what the code was and everything else. They were ready to go in two weeks to actually start building the new stuff and work on new features. That said, I really loved how quickly they got on board and started with the work.

Moreover, they’ve also been very accommodating — we’re free to hold as many meetings as we want, and they’re always willing to make things work for us. Overall, our collaboration has been going very smoothly.

How did Chetu, Inc. perform from a project management standpoint?

They have a great project lead who makes sure everything is addressed on time. We use DevOps for project management and communicate using Slack and email.

What did you find most impressive about them?

The best thing about Chetu, Inc. is that they never overpromise — whenever they say something will be done on a certain timeline, they do it. They also have a very big team, so they can deliver whatever we ask from them.

Are there any areas they could improve?

Chetu, Inc.’s communication could be faster. They’ve actually been working on that and have gotten a lot better.

Do you have any advice for potential customers?

You should definitely go work with Chetu, Inc. Their onboarding process is amazing.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an online application called UHireMe, which allows entrepreneurs, small businesses, and contractors to market themselves. I want to help reduce marketing expenses for these groups and expand their client base.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

I needed a company to help me develop the app.

SOLUTION

What was the scope of their involvement?

Chetu, Inc. is designing and developing an iOS app that shows contractors and entrepreneurs their weekly and monthly goals and enables them to track cash flow. The app acts as a one-stop shop where consumers can find various services they need. They’ll eventually design the app for Androids and desktops.

The app enables users to have a virtual business card. As entrepreneurs and contractors, we’re often asked for a business card when we speak about what we do. The app includes a QR code, which consumers can scan to pull up the entrepreneur’s UHireMe account on their mobile phones. The account contains information about the entrepreneur, including the services they provide.

The app also features a secure payment option so that consumers can book a contractor or entrepreneur even if they don’t have cash. If a consumer is looking to get their car washed, for example, the entrepreneur can benefit from accepting payment through the app.

They’re using Adobe XD, and they may be using other tools as well; I don’t have a graphic design background.

In the beginning, I sent them a PowerPoint presentation with the ideas that I wanted to incorporate into the app. Chetu, Inc. provided insight into the app planning process and allowed me to remap some of my ideas. I’d looked into my competitors, and Chetu, Inc. discussed with me the ways my app should differ. We agreed on the functionalities needed. They sent me 1–2 templates, and I chose the one that fit my vision. 

What is the team composition?

I’ve met with 5–6 teammates throughout the process. Vipin (Team Lead & PHP Web Developer), Darryl (National Account Manager), and another teammate have been the ones I’ve spoken with the most. On my company’s side, it’s just myself right now.

How much have you invested with them?

I’ve spent a little over $10,000 so far, but there’s more to come.

What is the status of this engagement?

We kicked off the project on March 1, 2023, and it’s ongoing.

How did you come to work with Chetu, Inc.?

I ran a Google search and received lots of quotes. My interaction with Darryl really sold me on Chetu, Inc. He was straightforward and provided many details. Most importantly, he showed me that I could trust the company, which stood out the most. They’re a reputable company.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics yet, but they did a great job; their designs have been perfect. I appreciate that they gave me options. I’m very excited based on the results I’ve seen brought to life so far. It’s been very satisfying to see what the app could become once completed.

How did the company perform from a project management standpoint?

Vipin has created a full high-level timeline that includes the day-to-day planned activities. Prior to working with them, I was under the impression that creating a mobile app takes 30–60 days; now that Vipin's explained the process to me, I understand that it realistically takes longer.

They could do the project faster if I hired more developers. They've laid out multiple options at different price points and timeframes for me. I love that Chetu, Inc.’s price is affordable, and they explain when and why more cash is needed; this allows me to budget for completion. 

Their communication is flawless. Chetu, Inc. presents their progress to me every Friday at noon EST. Vipin, the team lead, sends follow-up emails, which is great. Phone calls and Zoom are our other communication tools.

What did you find most impressive about them?

Their work is spot-on. It feels like they're in on my plan. I love the fact that they explain everything to me and made changes immediately when I requested them; my feedback is always implemented by our next meeting.

I’m also very intrigued by the tools they have to bring my project to life. 

Are there any areas they could improve?

I wish that I didn’t have to switch developers for different functionalities; not everyone can afford that, so it’d be great if their talent had more universal skills.

Do you have any advice for future clients of theirs?

It’d be best to have a plan so that Chetu, Inc. can design your project for you. Chetu, Inc. is very strategic, so they can create your vision. Kudos to them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Reseller Inc., a software products company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Chetu, Inc. provides custom software development services. We initially gave them a creative brief with an overview of what we were trying to build. We also had made a prototype and a software that helped with that conversation, facilitating understanding from both sides.

The software is built on PHP, and Chetu, Inc. uses other technologies, like Mongo DB and Python.

What is the team composition?

We have five ongoing teammates, including an account manager who handles the finance side, a project manager here in the US, two developers, and a supervisor in India.

How did you come to work with Chetu, Inc.?

I interviewed and talked with many companies who claimed to do custom software, only to discover that many didn’t build what I’d call actual custom builds. I needed a company that would start from scratch and take the time to build something new because we were making for eBay sellers hadn’t been made yet. Ultimately, I really liked our first couple of conversations with Chetu, Inc.

How much have you invested with them?

We’ve spent between $20,000–$60,000.

What is the status of this engagement?

We started working together in January 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although we haven’t launched the product yet, we’ve been happy with the pace and quality of their work. We don’t worry too much about the development side because Chetu, Inc. is competent. If there’s a problem, we know they’ll fix it. They instill a lot of confidence.

How did Chetu, Inc. perform from a project management standpoint?

The project manager is amazing. We give him a lot of the credit; he’s the glue that binds us. Moreover, Chetu, Inc. takes time to help us understand exactly what we’re doing. We really enjoy working with them.

We’re always able to reach them; we communicate via emails, texts, and calls.

What did you find most impressive about them?

They’re very patient and good at what they do. Chetu, Inc.’s team is polite, knowledgeable, and willing to patiently work with us. We never get a sense of over-urgency from them. We’ve never heard them sigh; they just lean in and help.

Are there any areas they could improve?

It would’ve been nice to know how they wanted to deliver our information; it could’ve avoided some delays. Most delays were ours, so a bit of foreknowledge about what they’d need from us to develop the website would’ve been helpful.

Do you have any advice for potential customers?

Know what the full request is for your project and what you’re really asking for.

BACKGROUND

Introduce your business and what you do there.

I’m a software development lead at a mining consulting firm based in Chile.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Chetu, Inc.?

We needed to develop a software platform.

SOLUTION

What was the scope of their involvement?

We’ve outsourced software to Chetu, Inc. Initially, we provided them with specific details of what they had to do, and they’ve been in charge of implementing it.

The deliverable is a web platform that’s basically an algorithm that inputs the results of COMET Strategy, a mathematical optimization tool for mining planning. The platform allows our users to obtain an operational output of this mathematical optimization.

Chetu, Inc. uses an API system made on code against HTML, JavaScript, Node.js, and SQL as a database.

What was the team composition? 

We interact with Ashish (Tech Lead) and his supervisor. They’re our main points of contact, but they also have a team working with them.

How did you come to work with Chetu, Inc.?

I started working for the company after they were hired.

How much have you invested in them?

We’ve spent between $50,000–$60,000 per month for one year.

What is the status of this engagement?

We started working with them in May 2022, and it’s an ongoing collaboration. Our deadline is May 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our expected result is to have a working software, but it’s a complex process. I’ve been an intermediary in communicating mining-related concepts to Chetu, Inc.’s team, and we’ve been very happy with their work, especially with the lead developer. Ashish has been very respectful and has shown a great willingness to solve issues. He’s been committed to learning more and is humble enough to make things work.

How did Chetu, Inc. perform from a project management standpoint?

Chetu, Inc. has been a bit strict, but we haven’t had any issues with scheduling. They’re always open to communicating; we use Slack and have weekly meetings via Zoom.

What did you find most impressive about them?

We haven’t had much experience working with other outsourcing companies, so we don’t have a comparison point. Nonetheless, Chetu, Inc. isn’t bureaucratic. Whenever we need them, we can contact the development team directly. Overall, everything has worked really well for us.

Are there any areas they could improve?

We could have a mediator that speaks Spanish. We’ve faced a couple of issues due to the fact that they aren’t familiar with the mining language. We’ve had to explain to Chetu, Inc. how our business works with great detail, but having someone with knowledge about mining who could also speak Spanish would’ve made things much faster and easier.

Also, sometimes the time difference can be complicated since we’re based all over the world.

Do you have any advice for potential customers?

I suggest being in direct contact with their development lead instead of their supervisor; that has made things a lot more efficient for us.

BACKGROUND

Introduce your business and what you do there.

I’m a quality and training director at a remote medical services company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Chetu, Inc.?

When the company started about seven years ago, we were very small. We used a software solution to offer our services. However, the company grew quickly, and the platform wasn’t able to keep up with that. As a niche company, there weren’t many softwares that could do exactly what we needed to do. We needed to create a software platform to handle our processes in-office with our contractors and all over the country.

SOLUTION

What was the scope of their involvement?

Chetu, Inc. has developed our platform from scratch. We initially provided them with a description of a platform that was similar to what we wanted to achieve. We also had numerous features that were created based on our ideas and their suggestions.

One major problem we had with the software we had before was that it didn’t support the volume we had grown to. For example, we couldn’t sort by date, so the number one thing we focused on was sortability and searchability. Our key goal with the platform was to be able to quickly find information.

For technologies, Chetu, Inc. has used PHP and Bootstrap.

What was the team composition?

We have a project manager, and I mostly work with one of their teammates. I believe there are a couple more people working on the project, but I don’t know how many.

How did you come to work with Chetu, Inc.?

We found them searching on Google, along with several companies that were brought to me. We initially selected three companies, but we ultimately chose Chetu, Inc. because they were the best candidate for the project.

What is the status of this engagement?

We had our first meetings in September 2021, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been using the platform for over a year, and it works great. We’re about to start a second phase of the project to make some changes, but regarding results, one of our goals was to reduce labor hours, which have definitely gone down.

Moreover, we’ve had good feedback from our users. They say the platform is easy to navigate, simple, and beautifully laid out.

How did Chetu, Inc. perform from a project management standpoint?

They’ve worked on time and within budget. During the project’s first phase, we used Google Sheets for project management. This time, Chetu, Inc. is using Trello, and it’s working very well.

We have weekly meetings via Zoom. Additionally, we communicate through email and share documents with each other.

What did you find most impressive about them?

The team members have extensive knowledge. They’re familiar with many different software and processes, so they’ve made great proposals.

Are there any areas they could improve?

They use a support ticket platform, but it’d be great if they used a platform of their own because we have limited features with a Trello free account. Therefore, we’re not able to share as much as we want.

Do you have any advice for potential customers?

Share videos with them with examples of your current processes and how you’d like to change them. Screen recordings and mock-ups are great communication tools.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chetu, Inc., and what were your goals?

This company after giving my app codes to debug is attempting to appropriate my IP as theirs. They have issued legal threads below. The issue is after paying them 40K + to them the product is not satisfactory and their coders take weeks for simple task. I asked them more than 4 weeks ago to stop all work and they have continued and continue billing me for work not done.

I have stopped further payments and this is the answer below tep 1 – We will issue a Cease and Desist notice addressed to you to advise all entities (individuals and organizations) to immediately destroy all Chetu Create IP, modified or unmodified, that may be in their possession. Lack of compliance may result in liabilities against each such party.

Step 2 – We will send your account to our 3rd party attorneys to proceed with litigation under the terms of the contract. Please be advised that upon litigation and per the terms of the contract the losing party is liable for all collection expenses including attorney fees.

SOLUTION

How did you select this vendor and what were the deciding factors?

Web search

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Debbug the app and add payment gateway, they did not created there app however claiming IP

How many resources from the vendor's team worked with you, and what were their positions?

outsourced resources form India, unknown

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was re-launched back on January after few debugging work and still have similar issues and bugs from before

Describe their project management style, including communication tools and timeliness.

Weekly meetings and timeliness was not specified however every week there were promises that work will be done as I requested simple tasks that took them over 4 months to complete with an APP that was already developed by me

What did you find most impressive or unique about this company?

How quick they act to take my IP and app

Are there any areas for improvement or something they could have done differently?

Stop all threads, cease an desist