World Class Custom Software Solutions

Custom Software Solutions & Expert App Development

Chetu is a custom software development company servicing startups, SMBs, and Fortune 500 firms worldwide. We provide dedicated developers who are focused on providing results that improve our clients' business and expand their capabilities.

Our specialized developers and custom services ensure a smooth app and software development experience, adding value throughout the process and exceeding expectations.

We are with you from concept to code, providing personal service and global support to your initiatives.

 
$10,000+
 
Undisclosed
 
1,000 - 9,999
 Founded
2000
Show all +
Plantation, FL
headquarters
  • 10167 W Sunrise Blvd Suite 200
    Plantation , FL 33322
    United States
other locations
  • 9850 West Sahara Ave Suite 101
    Las Vegas, NV 89117
    United States
  • 28050 US Hwy 19 North Suite 405-B
    Clearwater, FL 33761
    United States
  • 116 Wilson Pike Circle Suite 251
    Brentwood , TN 37027
    United States
  • 2222 West Spring Creek Parkway Suite 110
    Plano, TX 75023
    United States
  • 1920 Thoreau Drive, Suite 104
    Schaumburg, IL 60173
    United States
  • 8383 Greenway Blvd, Suite 600
    Madison, WI 53562
    United States
  • 1165 Northchase Parkway SE, Suite 200
    Marietta, GA 30067
    United States
  • 14 2288 EL Rijswijk Verrijn Stuartlaan
    Amsterdam
    Netherlands
  • A-186/187, Sector 63
    Noida 201301
    India
  • A-154 A, Sector 63
    Noida 201301
    India
  • New Delhi, DL 110 012
    India

Portfolio

Key clients: 

Foot Locker, Wild Birds Unlimited, Brookstone, Lab Thru Put, Airguide, Johnson & Johnson, Harvest Trends, StudySuite, Petco, Memorial Healthcare System, Conifer Health Solutions, Medadept, IGT, Skypatrol, LiveNation, Olimp

Reviews

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Custom Software Dev for Management Consulting Company

“At the end of the day, we spent half of our budget to get a fraction of the work agreed to.”

Quality: 
2.0
Schedule: 
1.0
Cost: 
1.0
Willing to refer: 
1.0
The Project
 
Less than $10,000
 
July - Aug 2019
Project summary: 

Using a provided task list and extensive documentation, Chetu, Inc. was tasked with refining the features for a CMS.

The Reviewer
 
11-50 Employees
 
Arlington, Virginia
President, Management Consulting Company
 
Verified
The Review
Feedback summary: 

Chetu, Inc. requoted the project after the start date, roughly tripling the initial cost/time estimates. When the client requested higher-level customer service resources, the sales team stopped responding. Ultimately, they failed to deliver and left the CMS incomplete without further development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a small company that has built and operates a CMS.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

We were looking for a development team to clean up some of our software’s functions and build out new features based on our documentation. Since we’d already created the designs on the frontend and detailed requirements lists, we just needed resources to code everything in.

SOLUTION

What was the scope of their involvement?

Chetu, Inc. was responsible for refining our software’s functionality. Our in-house team had already compiled a detailed, multi-page task list of improvements that we wanted to make, so the entire scope of work was already laid out, including prototype mock-ups, established business rules, complete information about the tech stack, and access to all existing code.

There were a number of items that were important to us such as building a dev environment, having detailed user documentation, exporting the entire library, and improving the design. Ultimately, they only finished a few small tasks like putting a close function on our pop-up modal boxes, and they began creating a versioning function that would let users store multiple edits. 

This versioning turned out to be a 17+ day task, which they started when they knew we were unhappy and when we’d already stated our intent to end the project early. Had we had the project plan upfront, we could have focused on meaningful items that could be finished in their entirety and wrapped up before the roll-off date.

In the end, most high-priority tasks were not started, and some mid-priority tasks were left half-finished.

What is the team dynamic?

Chetu, Inc. operates by having a sales rep handle the customer service while the technical team handles the development. Once I realized that they’d changed their quotes, I requested several times to speak to a manager instead of the sales rep, but no one ever got back to me.

How did you come to work with Chetu, Inc.?

A member of our staff found them. For a year, their account manager pestered me with calls. He eventually caught me during a time when we really needed a vendor, so I listened to his pitch.

He said that they would be dedicated to the project, working overtime and doing anything that we needed to meet our agreed timeframe. Once the actual project got underway, the estimates changed, and it actually took them longer to do certain tasks than quotes from other companies.

How much have you invested with them?

We spent around $4,000 with them. 

What is the status of this engagement?

The project lasted from mid-July–mid-August 2019. 

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Five days into the project, we had a status call that showed very little progress had been done. They hadn’t shown me a complete project plan yet to go over the assigned resources, task list, or prioritization. That’s when they told me that they hadn’t written one and would need another week to do it.

The new plan listed the project at $26,000 with a six-month timeline. Some tasks would now take 17–18 days to complete. At that point, I decided to end the contract.

From there, they pressed us to give a two-week notice at an additional $2,200, which was ridiculous considering it was their error in judgment about the schedule in the first place. However, at that time, they had begun the versioning task and were midway through it. 

I figured if I had to spend an additional $2,200 to get halfway through a task, then I’d rather spend a full $4,000 to just finish that section before doing a roll-off. That way, it would be a natural stopping point. The sales rep initially agreed to this but then two days later reversed his position and said we needed to terminate on the previously given two-week notice date.

Now, I spent so much money, including a two-week notice, but am only getting a half-finished product. I’m not sure if another developer can pick up from where Chetu, Inc. left off.

How did Chetu, Inc. address the challenges that arose?

Our sales rep stopped responding to me when I said that I wanted to end the project in a place that makes sense. After I requested to speak to his manager, I never heard from him again. I’ve called Chetu, Inc. four times to ask for a manager, and they’ve taken down my contact information but wouldn’t call me back. Eventually, I got the manager’s info and called/emailed him, but he never responded either. 

Describe the impact this engagement has had on your business.

At the end of the day, we spent half of our budget to get a fraction of the work agreed to. We actually can’t use our platform right now because they’ve added functionality without finishing it, creating some dead ends in the workflow.

How was project management handled?

Before we started, I had an initial sales call to discuss our project. Then, I had a second call with the technical team to go over the scope of work and get price/timeline estimates. 

They put together the original quote after a week, giving us an $8,000–$10,000 price point with an eight-week timeline. Some of the items on our list were estimated to take around five days each. The technical team actually said that this project size was too small for them, so they weren’t going to take our project. 

However, our sales rep said that they would take the project anyway, stressing that they could kick it off immediately (which was not the case). He hounded me to sign the contract and put up an unusually large deposit upfront, which was about half of the project cost. 

Apparently, they don’t scope out a proper plan until after you sign the contract, so the initial quote wasn’t legitimate. 

Is there anything that the vendor did well or that you would consider a strength?

It’s hard to know for sure since the project was so difficult all the way through, but their technical team was responsive. The technical team also does a good job on daily reporting. I do believe they might have people on the team who can code well, but that doesn’t amount to anything if their project managers don’t have better business practices.

In what specific areas can they improve?

If I could sit down with their CEO, I’d tell them that their number one priority should be to write out the scope of work and have the client agree to it before development starts. That’s the industry standard, and it helps avoid situations like ours.

Had they told me that the project would cost $26,000, I might have worked with them or considered another vendor. But they wouldn’t have burned a bridge with me. 

In fact, they could bill clients for the time it takes to scope out the project in detail because that documentation is a deliverable. By not doing that, they’ve basically locked their client into a four-week contract: the first two are spent building the plan, and the next two are for the roll-off. It’s a bait-and-switch that burned our bridge immediately.

What advice do you have for clients with similar needs to yours?

Getting involved with a company when they’re not confident in their own budget and timeline quote is a huge amount of risk that’s unusual in the marketplace. If you’re comfortable with that, then consider moving forward.

I’d also recommend having a manager from the start. Your salesperson will hound you nonstop when it comes to the contract or invoice, but they’ll ignore the customer service side. Having a plan in place to ensure that you’re getting what you’ve agreed to is crucial.

1.0
Overall Score I would have preferred to handle this with their management rather than posting a review, but this is the only way I can be heard.
  • 1.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was the whole problem.
  • 1.0 Cost
    Value / within estimates
  • 2.0 Quality
    Service & deliverables
    Their tech team is a 3, possibly higher had this project been estimated and executed correctly. Their sales rep and non-responsive management are a 1.
  • 1.0 NPS
    Willing to refer

Custom Dev Projects for Conveyor Equipment Company

"I don't have anything negative to say."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
June 2016 - Ongoing
Project summary: 

Chetu, Inc. manages custom dev projects, including a web-based configurator and platform to create bills of materials. They follow project requirements and provide other dev services. 

The Reviewer
 
11-50 Employees
 
Bell Buckle, Tennessee
Chris Ray
Purchasing Manager, Talos Engineered Products
 
Verified
The Review
Feedback summary: 

Chetu, Inc. does quality work at a fair price, making them a valuable partner. They work quickly, finishing most tasks within a week or less. Unique to their culture, they solicit feedback to make sure they’re meeting expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager for Talos Engineered Products, a company that designs and manufactures conveyer systems for courier delivery services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

We needed a partner to develop a web-based configurator platform to create our customers’ conveyors and bills of materials.

SOLUTION

What was the scope of their involvement?

Chetu, Inc. provides IT services, developing our programs and different projects. We gave them the scope of work, which was essentially the configurator to build conveyers. They took those specs and created the platform, which we currently use with our customers.

What is the team composition? 

We work with three people. 

How did you come to work with Chetu, Inc.?

A colleague recommended them, and their price was good, so we hired them.

How much have you invested with them?

We’ve spent $1.3 million. 

What is the status of this engagement?

We partnered in June 2016, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been able to accomplish anything we’ve asked of them, including fairly large change requests.

How did Chetu, Inc. perform from a project management standpoint?

We have conference calls twice a week and use Trello to submit tickets. They do their work quickly, finishing most tasks within 1–7 days.

What did you find most impressive about them?

They communicate well and keep us updated on their progress. Unlike many other firms, they ask for feedback and want to make sure we’re happy with the quality and speed of their work.

Are there any areas they could improve?

I don't have anything negative to say.
 
Do you have any advice for future clients of theirs?

Clearly communicate what you want. They’ll do just what you ask, so make sure you’re detailed.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM Development for the Event Planning and Destination Industries

“They’re highly responsive and engaged in our project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Chetu, Inc. built a customized CRM tool, implementing various modifications and technical requirements. They currently maintain the tool and add new features, as requested.

The Reviewer
Managing Director, Event Planning and Destination Industries
 
Verified
The Review
Feedback summary: 

Chetu is proactive and professional, holding regular meetings to provide project updates. The team still does great work with few problems, and consistently addresses issues in a timely fashion. End users love the product, saying it’s easy to use and meets their needs. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a managing director for the CRM software Chetu is developing to customize a software solution for the event and destination management industries. My role is to sell the software and manage the development of the software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

As we looked into the different requirements and modifications we wanted to implement in our CRM tool, we realized it would be more cost-effective to have a partner create our own customized one.
 

SOLUTION

What was the scope of their involvement?

Chetu, Inc. built a customized CRM tool, using systems like an SQL server database. They finished building the product and now regularly make modifications and add new features as we grow.

What is the team composition? 

We work with a project manager, a developer, and an account manager.

How did you come to work with Chetu, Inc.?

Our owner met them at a conference.

How much have you invested with them?

We’ve spent more than $50,000.

What is the status of this engagement?

We’ve been partners since December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received a lot of positive feedback from our end clients, saying the CRM tools gives them easy access to the data they need for analysis and strategic decision making. They appreciate that they can access the tool from anywhere and that it provides a quick view of financials.

How did Chetu, Inc. perform from a project management standpoint?

They’re diligent, and we have weekly status calls. We also communicate frequently via email and use Trello to manage tasks.

What did you find most impressive about them?

They’re highly responsive and engaged in our project.

Are there any areas they could improve?

Sometimes there are minor communication issues, but it’s never been anything too serious.

Do you have any advice for future clients of theirs?

They’re a great team that’s extremely professional, so collaborate closely with them to optimize the partnership. Also have a solid process for documenting and following the project status.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Event Logistics Management Platform

“Compared to independent contractors that we’ve worked with, Chetu is significantly more reliable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
Project summary: 

Chetu provides full-service web development for an event planning software, which involves working on the front- and backend, designing the UX/UI, and preparing for an upcoming product launch.

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Hugo Hellberg
CEO, EventWaves
 
Verified
The Review
Feedback summary: 

While the platform has yet to launch, alpha testers have responded enthusiastically to the UX/UI. Chetu’s team is well organized, allowing them to seamlessly onboard new members. Their impeccable communication, punctuality, and technical skill have positioned them for a long-lasting engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software company called EventWaves that caters to the meetings and events industry. Our audience includes meetings and events professionals, both on the planning side and the hotel side.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu, Inc.?

We were trying to identify a team of developers that could build our cloud-based event planning platform. While our competitors generally looked at registration/ticketing technology and on-site experience apps, we wanted to focus more on the planning aspects such as communication, collaboration, and logistics. As a result, we needed resources who could provide full end-to-end development.

SOLUTION

What was the scope of their involvement?

They initially developed a few modules, building the backend system and setting up the database management structure. We wanted to make sure that they accurately converted our ideas into a specific theme, so we handled the mockups for the first year and a half of the engagement. They would then use our mockups to design the UX/UI and develop the frontend. Eventually, they brought on a UI designer who now handles the design, so we no longer have to provide those specific details. They understand what we’re looking for and can adhere to our vision.

Currently, we’re preparing to launch the platform in October, so we’re working to enhance the browser experience and finish development. Our software allows users to manage their agendas and facilitates coordination between vendors and venues. In addition to tracking setup needs (e.g., food and beverage, audio/visual, on-site logistics), the platform also offers more traditional services such as a website builder that helps organize speaker content, sponsors, and more.

What is the team composition?

They’ve assigned three full-time developers whom we pay on a contractor-basis. Additionally, there are also two part-time resources: a team leader who oversees the developers and an account manager.

How did you come to work with Chetu, Inc.?

I met them over two years ago at a trade show where we discussed our needs. After extensive research, we decided that they were a perfect fit.

How much have you invested with them?

We’ve spent between $220,000–$240,000 thus far.

What is the status of this engagement?

Their work began in the first quarter of 2016 and is ongoing. We’re planning for an October 2018 launch and will eventually introduce ticketing and registration features next quarter. We’re also looking into developing native mobile apps.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we haven’t launched yet, the platform is live and running well. We have a few alpha users who’ve provided positive feedback. Furthermore, we’ve talked to numerous groups to try to identify our platform’s pain points, and they’ve all agreed that we’re going in the right direction. Although many platforms quickly become hard to navigate, we’ve focused extensively on the UX/UI, which has received universal praise.

How did Chetu, Inc. perform from a project management standpoint?

They excel at tracking their progress. Every day for two years, we’ve received a daily report that breaks down all of their accomplishments so far. This makes it easy to see what they’ve completed and gives us an idea of their trajectory. They also provide a monthly project management plan to update our status. In terms of communication, we use Trello to converse, send mockups, and manage sprints.

What did you find most impressive about them?

I’m thoroughly impressed by their team structure; even with a single developer, there’s always a team leader from the U.S. or India and an account manager based in the U.S. As such, if we ever need to change a developer or leader, there are always two other resources who are fully aware of the project scope. They’re able to bring on new personnel while ensuring a smooth transition.

Compared to independent contractors that we’ve worked with, Chetu Inc. is significantly more reliable. They’ve continued to produce consistent results year over year. As a large company with over 1,500 developers, they’re able to provide any type of service necessary. In our case, it makes sense to have a full range of services on hand, and their diverse skills make them an ideal long-term solution.

Are there any areas they could improve?

Overall, it’s been fantastic. Our platform looks sharp, and they've been able to resolve most of my inquiries. That being said, it would be nice to get more proactive suggestions and ideas on where we could go with the platform.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re always timely on calls and rarely have any delays. If something comes up, they’re quick to communicate with us.
  • 5.0 Cost
    Value / within estimates
    Compared to other competitors, they’re a great value.
  • 5.0 Quality
    Service & deliverables
    They’ve been fantastic, but we would appreciate if they provided more suggestions and ideas.
  • 5.0 NPS
    Willing to refer
    I’ve probably referred them to about 10 other clients already.

Cloud-based Software Dev for Fitness Service

"When we had issues, they were ready to handle them immediately."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Chetu built a cloud-based software for a service sector of fitness industry to bring end users, manufacturers, and service networks all on one platform. 

The Reviewer
 
11-50 Employees
 
Atlanta Metro Area, Georgia
Owner, Fitness Service
 
Verified
The Review
Feedback summary: 

They developed the structure for the software, working in Java, HTML, PHP, and MySQL. Chetu's hardworking team effectively handled the complications and showed flexibility when asked to rebuild parts of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a software company in the health and fitness industry. Our objective is to help club owners, manufacturers of fitness equipment, and service providers all come together on the same platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chetu?

We were looking for a company that could build what we envisioned as the perfect software for the service sector of our industry.

SOLUTION

What was the scope of their involvement?

There are a number of inconsistencies across manufacturers in the health and fitness industry in terms of what they need and how they communicate. There are a lot of independent service companies that service health clubs and a lot of health clubs that do their own service work.

The software we are developing brings everyone together on a uniform platform: the health clubs (end users), manufacturers, and service networks. We wanted to implement the best practices that had been learned over the last 20 years. The software is structured in Java, HTML, PHP, and MySQL.

What is the team composition?

We work with a project manager, a technical development lead, and a team of 3–4 developers. Over time we've also had QA [Quality Assurance], UI, and design experts. The team composition varied as the project progressed, but we've always had 3–5 people who worked with us.  

How did you come to work with them?

We first saw them in the trade show for the health and fitness industry. We interviewed several companies and chose Chetu because they're based in the U.S., and the team they assign to the projects seemed to be of great value compared to the price. We also liked their communication style.  

How much have you invested with them?

We would prefer to keep that confidential.

What is the status of this engagement?

We started working with them in 2015 and it's an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were very willing to work with us and our structure. We're a small company and didn't have all the documents that are standard to software development. They helped us develop the right structure to move forward.

How did they perform from a project management standpoint?

Their project manager regularly gives us updated reports on where we stand in the project, which helps us stay on track as there are a lot of subsections and modules to consider in this project.

What did you find most impressive about them?

They're very diligent regardless of what part of the project they're working on and how many complications they encounter. They're ready to work on anything we ask from them and deliver good results. They're also happy to redo a portion of the project when we realize the results are not what we had expected.

Are there any areas they could improve?

They could probably make more recommendations about what we could do for them to better deliver the information. They're doing everything we've ever asked them to do, which is what we need.

Do you have any advice for potential customers?

Come prepared. The clearer you lay out your plan, the less work they'll have to do.

5.0
Overall Score I don't know how it could get much better.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our deadlines. When we had issues, they were ready to handle them immediately.
  • 4.5 Cost
    Value / within estimates
    As a company we didn't understand the depth of what we were doing when we started the project.
  • 4.5 Quality
    Service & deliverables
    I don't have a lot of experience working with software vendors, so I have nothing to compare them to. But they delivered very good results.
  • 5.0 NPS
    Willing to refer

Course Development for Marketing Technology Firm

“We were impressed with their ability to quickly assign a developer to our needs.”

Quality: 
3.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
3.5
The Project
 
$10,000 to $49,999
 
June - Oct. 2018
Project summary: 

Subcontracted developers from Chetu, Inc. augmented an internal team that created interactive online courses using Articulate Storyline.

The Reviewer
 
51-200 Employees
 
Windsor, Canada
UX Manager, Marketing Tech Company
 
Verified
The Review
Feedback summary: 

The combined team successfully delivered hundreds of hours’ worth of courseware within two months. Despite some quality control and payment issues, Chetu, Inc.’s scalability and speed fostered positive results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the UX manager at an end-to-end digital integrator. We design, develop, deploy, install, and maintain digital signage experiences with scale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chetu, Inc.?

We hired Chetu, Inc. to help us with a project involving Articulate Storyline courseware.

What were your goals for this project?

Our goal was to deliver hundreds of hours of courseware within two months.

SOLUTION

How did you select this vendor?

I found them online. 

Describe the project in detail.

Following our requirements, Chetu, Inc.'s developers helped us put together the courseware using Articulate Storyline.

What was the team composition?

Our team consisted of three developers and two QA members, while Chetu, Inc. added three dedicated developers and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project represented a major milestone for our client, allowing them to complete a mandated course for their staff.

How was project management arranged and how effective was it?

Chetu, Inc. assigned a project manager from their Florida office to help us since we're both on Eastern Standard Time.

What did you find most impressive about this company?

We were impressed with their ability to quickly assign a developer to our needs.

Are there any areas for improvement?

The quality of some of the builds had multiple bugs, so additional QC would be great.

4.0
Overall Score They helped us meet our client deadline.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They had clear and concise scheduling.
  • 4.0 Cost
    Value / within estimates
    Their cost was competitive.
  • 3.5 Quality
    Service & deliverables
    Having more developer quality control would be ideal.
  • 3.5 NPS
    Willing to refer
    I will refer them once they’ve improved their QA process and terms of payment.

NetSuite Integration for Law Firm

"Our invoicing and bill payment processes are more efficient and have saved my team a significant amount of time."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Chetu, Inc. built NetSuite-based integrations for a platform. They provide continuing services.

The Reviewer
 
51-200 Employees
 
Melville, New York
IT Director, Law Firm
 
Verified
The Review
Feedback summary: 

The invoice and bill payment integrations streamlined internal processes.  Resourceful and organized, Chetu, Inc. works in a timely manner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an IT director at a law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chetu, Inc.?

My firm needed support with NetSuite integration, so we partnered with Chetu, Inc. to provide these services.

What were your goals for this project?

Our engagement with Chetu, Inc. centered on invoice management.

SOLUTION

How did you select this vendor?

My company chose to work with Chetu, Inc. based on their reasonable cost structure.

Describe the project and the services they provided in detail.

Chetu, Inc. integrated NetSuite invoice and bill management software with our platform. They provide ongoing maintenance and support.

What was the team composition?

We work with one or two team members.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our invoicing and bill payment processes are more efficient and have saved my team a significant amount of time.

How was project management arranged and how effective was it?

Our project manager is well-organized and keeps excellent records.

What did you find most impressive about this company?

Chetu, Inc. is progressive and thinks outside of the box. The team meets deadlines.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer