Chatterkick

BACKGROUND

Please describe your company and position.

 I am the Owner of a water park. 

Describe what your company does in a single sentence.

We are a seasonal regional outdoor waterpark

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chatterkick to accomplish?

• Build awareness of our new business
• Address negative publicity

SOLUTION

How did you find Chatterkick?

Online Search

Why did you select Chatterkick over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Chatterkick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing and maintaining a social content calendar, creating and publishing social media posts, producing short form content, creative content, managing Google business profile, executing paid social media campaigns. Main deliverables: regular posts and short form content, creative assets for social media, monthly reporting on campaign performance, community engagement and moderation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Follower growth from 800 to 8,500 with significantly above average engagement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have had zero delivery problems and they are exceptionally responsive. 

What was your primary form of communication with Chatterkick?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their teams are well designed and complement each other well. They are highly engaged and feel like an extension of our team. Their creative work and buy-in to our goals are significant strengths.

Are there any areas for improvement or something Chatterkick could have done differently?

We did have a disappointing experience with one of their design subcontractors, but that could have been poor communication on our part. Otherwise I can not think of anything they could do better. 

BACKGROUND

Please describe your company and position.

I am the Director of Operations of a branding services company.

Describe what your company does in a single sentence.

Our company helps colleges and universities develop messaging, brand strategy, and communications that resonate with the audiences they most want to reach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chatterkick to accomplish?

• Increase the consistency and frequency of LinkedIn posts
• Build thought leadership presence for our Vice President
• Raise awareness of our services among prospective clients

SOLUTION

How did you find Chatterkick?

Referral

Why did you select Chatterkick over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Chatterkick were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Chatterkick to manage and grow our LinkedIn presence. Their work has included developing a content strategy aligned with our brand, writing and scheduling regular posts, and creating custom graphics to accompany content. A key focus includes producing thought leadership content for our Vice President to elevate his profile and voice in the higher education space. The result has been a more consistent, polished social media presence that better reflects our firm and the services we offer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Generated 245,000 total LinkedIn impressions in Q1 2026
• Grew followers by 107%, with 70% of new followers tied to paid content
• Social media traffic surpassed organic search for the first time, driving 801 sessions to our company website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Chatterkick has been highly responsive and proactive throughout the engagement. They keep us on track with consistent communication, deliver content on time, and respond quickly when we have questions or needs. Working with them has been seamless.

What was your primary form of communication with Chatterkick?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of their graphic design work consistently stands out. Every piece of content looks polished and on-brand. They also thoughtfully translate our ideas and priorities into content that actually resonates with our target audience.

Are there any areas for improvement or something Chatterkick could have done differently?

No significant areas for improvement come to mind. Like most social media agencies, they don't come with built-in expertise in our specific industry (higher education), but they offset that by asking the right questions and working closely with us to understand our audience, our voice, and what we're trying to accomplish.

BACKGROUND

Please describe your company and position.

I am the Broker of Schrader Real Estate & Auction

Describe what your company does in a single sentence.

Real Estate and Auctions, specifically agricultural assets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chatterkick to accomplish?

• Marketing Audit & Analysis
• Audience Research & identify key differentiators
• Strategy & Plan

SOLUTION

How did you find Chatterkick?

Friend works for them

Why did you select Chatterkick over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• They took time to understand our business rather than pitching us a boilerplate process

How many teammates from Chatterkick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chatterkick provided a detailed analysis of where our business was digitally, what our competitors were doing within the digital realm, how we performed against our competitors, and maybe most importantly a road map of what we could practically do to increase our digital performance 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key metrics are tough, this was basically an audit and playbook for their team to execute. However, we did meet with the Schrader team for 2 90-minute sessions to present our findings and recommendations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication and timely expectations were excellent. We always heard back right away if we had any questions and they consistently meant to deliverables when they said they would.

What was your primary form of communication with Chatterkick?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really took time to understand our business and industry before they started providing solutions. We greatly appreciated that they took a tailored, specific approach versus trying to "sell" us something boiler plate and generic.

Are there any areas for improvement or something Chatterkick could have done differently?

No, 10/10

BACKGROUND

Introduce your business and what you do there.

I’m the director of business operations for New Day Car Wash. We provide a high-end express tunnel car wash through superior customer service, industry-leading equipment, and a strong emphasis on community engagement.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chatterkick?

We needed to elevate our content and reporting on social media. We needed a group that was willing to pivot and constantly try new approaches based on the data generated from our ads and customer usage at the wash.

SOLUTION

What was the scope of their involvement?

Chatterkick has helped elevate the overall look and feel of our ads and organic posts while also providing strong analytical data to support the decisions. The team creates social reels, organic posts, social ads, and Google ads. The main deliverables are monthly reels and monthly metric reviews of ad performance. Overall, they manage our full scope of social media and advertising.

What is the team composition?

We work with 2–5 teammates from Chatterkick.

How did you come to work with Chatterkick?

Someone referred Chatterkick to me. We chose them because their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Store visits are our most important KPI, and we’ve seen numerous other KPIs increase, including total impressions and conversions. We use the monthly performance report to track metrics like CPM, cost per lead, store visits, and cost per store visit.

How did Chatterkick perform from a project management standpoint?

Chatterkick’s project management is brilliant. It’s a team effort, and they’re thorough. We communicate through virtual meetings, emails, or a messaging app.

What did you find most impressive about them?

Chatterkick is very collaborative, and they really love what they do.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Superintendent of Sergeant Bluff-Luton Schools

Describe what your company does in a single sentence.

Sergeant Bluff-Luton Community School District is the the public schools system serving the communities of Sergeant Bluff and Luton, Iowa.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chatterkick to accomplish?

• The primary goal for this campaign was to provide information about the benefits and impact of a new school bond initiative.

SOLUTION

How did you find Chatterkick?

Referral

Why did you select Chatterkick over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Chatterkick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chatterkick provide marketing services for our school bond issue.  This included social media posts, production of district emails, web design, and video production. They also provided guidance on various ideas the district had.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we did paid campaigns and email campaigns, of course, engagement rates and open rates were important. But overall, the main goal was to get the measure passed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management of the project was excellent.  They devliverd on all contracted servcies.  They were promt when responding to questions.  The were prompt in delivering the services contracted for.  They were professional, knowledgable, timely and resourceful.  We will work with them again.

What was your primary form of communication with Chatterkick?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The committment to the work to help us be successful.  

Are there any areas for improvement or something Chatterkick could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Knoepfler Chevrolet

Describe what your company does in a single sentence.

Knoepfler Chevrolet is a longtime, family-owned dealership in Sioux City that helps people buy and care for their vehicles—all in one place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chatterkick to accomplish?

• Goal 1 - Create consistent, high-quality, and relevant content that delivers a personal and local experience on FB and IG, showcasing Knoepfler's sales members.
• Goal 2 - Showcase an authentic and hyper-local feel by leveraging user-generated content and stories gathered through outreach services.

SOLUTION

How did you find Chatterkick?

Referral

Why did you select Chatterkick over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Chatterkick were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chatterkick helps us with all things social media.

Here’s what they do:

• Plan and post content on Facebook, Instagram, and TikTok
• Create posts, Reels, and Stories that fit each platform
• Watch and respond to comments and messages
• Run and manage social media ads
• Track what’s working and make changes as needed
• Work as a team—our main contact is supported by specialists
• Help us collect real photos and videos to keep content fresh

They make sure our brand shows up the right way online and stays up to date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Regular posting and a stronger brand voice across all platforms
• Quicker replies to customer comments and messages
• More views and reach on videos like Reels and Stories
• Employee morale is up—team enjoys seeing and laughing about the fun posts
• Took pressure off our team—social media is in good hands

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Very organized and easy to work with
• Clear timelines and regular check-ins to keep things on track
• Quick to respond and adjust when we have questions or last-minute needs
• They listen, offer ideas, and genuinely feel like part of our team

What was your primary form of communication with Chatterkick?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

To me, social media is one big stage. Every post or comment is like handing someone a live mic—and what stood out most about Chatterkick is how seriously (and skillfully) they handle that responsibility.

Their team doesn’t wing it. They plan things out, bring smart ideas to the table, and work together to make sure our brand always shows up the right way.

It feels like handing the mic to a crew that’s ready, rehearsed, and totally in sync.

Are there any areas for improvement or something Chatterkick could have done differently?

Honestly, no. They've been solid and easy to work with from the start.

BACKGROUND

Introduce your business and what you do there.

I’m a senior project manager at Youngla Construction.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chatterkick?

We needed help with rebranding and website redesign.

SOLUTION

What was the scope of their involvement?

Chatterkick has been helping us with rebranding, website redesign, and social media. We revamped our old-fashioned website. 
We had a person in charge of the website, and we worked with them on ideas, layouts, and graphics.

Since we’re a construction company, the main thing was how we could bring more eyes to our website. We had a group of people who met with Chatterkick to discuss our needs and what we were looking for. We wanted to maintain our history with the new branding.

They also manage our social media accounts. LinkedIn is the main platform, but we also use Facebook and Instagram. They've created the posts and sent them to me for approval. I've made whatever changes I've felt fit and then posted them. They've also kept track of social media interactions and managed the website's maintenance.

What is the team composition?

Olivia, their customer success specialist, is our main point of contact. She has a group working with her, including someone assigned to social media, another to graphics, and another teammate to web development, and one teammate creating posts for social media.

How did you come to work with Chatterkick?

We’re part of a group of companies, and all four of us changed our image and remapped our websites. Our main boss, or the owner of the four companies, recommended we go to them.

How much have you invested with them?

We’ve spent $2,000 a month.

What is the status of this engagement?

We started working with them in March 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen better traffic on our website and heard from customers and employees that they enjoy seeing our branding and posts more often on social media. The quality of the work meets our expectations.

How did Chatterkick perform from a project management standpoint?

Everything has been done on time and within budget. They listen to us and are open to suggestions. They’ve brought a lot of ideas in front of us, and we’re pretty happy with their work.

We use Google Meet, and Sprout Social for sharing social media posts. We also have a shared file folder to share media and graphics. We use email and conference calls.

Are there any areas they could improve?

They've been really good at reaching out and always being helpful. The only thing they could probably grow in is understanding construction better. There was a time when they were strategizing as if they were selling marketing to a restaurant or someone else more in tune with marketing.

Do you have any advice for potential customers?

Don’t be afraid of giving ideas back to them. Be open to communication. They’re a good group of people willing to help your branding and company grow.

BACKGROUND

Please describe your company and position.

I am the Market President of Primebank

Describe what your company does in a single sentence.

Community Bank

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chatterkick to accomplish?

• Expand our social media presence & effectiveness thereby increasing brand recognition
• Streamline and coordinate all aspects of our marketing plan

SOLUTION

How did you find Chatterkick?

• Referral
• Local knowledge of the company

Why did you select Chatterkick over others?

• Good value for cost
• Ability to align with our goals

How many teammates from Chatterkick were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On site content capture, including photo and short video clips.

Account management, which includes monthly meetings with internal marketing group.  Review of historical performance date.  Coordination of custom video creation. Status updates to ongoing program promotions.  Timeline development.

Content publishing: Develop and publish content on social media platforms.

Competitor review and monitoring.

Ad creation and monitoring, ad design, advanced targeting and market interest research.  Performance analysis of these ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Performance metrics of social media ad campaigns. 

Measuring organic volume to website

Tracking new accounts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management has been excellent.  Weekly communication on the status of any open items.  Information on upcoming ads or programs. Continued dialogue asking for any questions we may have.  Extremely responsive to any questions or changes.

What was your primary form of communication with Chatterkick?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent creative ad development and content creation.  Content is very polished and well presented.  They have excellent writing skills as well.

Are there any areas for improvement or something Chatterkick could have done differently?

None noted.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a construction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chatterkick?

We needed help with website design and social media marketing.

SOLUTION

What was the scope of their involvement?

Chatterkick has redone our website using WordPress. They've designed and developed our website and are now helping us with social media posts. Initially, we met with them a lot to discuss what we wanted our website to look like. We gave them sample websites that we liked, and they came down and did some photoshoots and went to a few job sites. Chatterkick also met our team and interviewed them.

Additionally, we filled out paperwork to tell them what we wantd to represent through our website, what kind of company we are, and what our values are. They’ve dug into our company as a whole and what we want to portray to the public through our website and social media. They’re now running campaigns on LinkedIn, Instagram, and Facebook.

What is the team composition?

We have 8–10 teammates assigned to the project, including photographers. Plus, there are more teammates working behind the scenes.

How did you come to work with Chatterkick?

We found them through our sister company, which is also headquartered in Sioux City, Iowa. They had a relationship with Chatterkick, and the company came highly recommended. They had a really good presentation on what kind of services they could do for us. Although they weren't the least expensive, we felt comfortable and confident in them, so we proceeded with hiring them.

How much have you invested with them?

We’ve spent $50,000–$199,000.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve definitely seen an increase in numbers on our social media. The website just launched, so we don’t have those metrics yet, but the traffic to our social media site has gone up by a lot. In some cases, we’re getting a lot of interaction where we weren’t before, and it’s astronomical how much it’s gone up — about 500%.

How did Chatterkick perform from a project management standpoint?

They deliver on time and within budget and communicate well with us. If anything, we’ve held them up a little bit, but we wanted to make sure we got it right, and they had no problem with that. They’ve done a good job of making sure everything is right. We communicate via phone calls, emails, Zoom, and Sprout Social.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Olivia has done a really good job of coordinating the project, listening to our ideas, and creating content that portrays who we are.

What did you find most impressive about them?

We've tweaked several things and provided them with feedback, and Chatterkick has incorporated our comments very well. 

Are there any areas they could improve?

I don’t have anything specific for them to improve on — they’ve done a good job.

Do you have any advice for potential customers?

Be open to their ideas because they’re very creative, and they’re the experts. Let them take the lead on it, but also make sure you continually try things. If you don’t like something, speak up, and they’ll rework it.