# ChaiOne ChaiOne Reviews (2), Pricing, Services & Verified Ratings - 4.3 out of 5 average review rating - 0 connections joined ChaiOne's Network [Visit Website](http://www.chaione.com/) [Get a Custom Proposal](https://clutch.co/profile/chaione) **Behavioral Science led Digital Innovation Partner** We reimagine complex operations leveraging unbiased customer data. Dedicated teams modernize or craft new solutions to accelerate your business. ## Company Information - Minimum project size: $250,000+ - Hourly rate: $200 - $300 - Number of employees: 50 - 249 - 1 Locations: - Houston, TX (Headquarters) - Founded in 2008 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Enterprise App Modernization - 50% UX/UI Design ### Focus Areas - Application Platforms: - 50% Amazon Application Development Framework - 50% Azure Platform - User Experience Focus: - 50% User Research - 25% UX Strategy - 25% Usability Testing - Programming & Scripting: - 25% ASP.NET - 25% C# - 25% JavaScript - 15% Swift - 10% Ruby ### Industries - 20% Business services - 20% eCommerce - 20% Manufacturing - 20% Supply Chain, Logistics, and Transport - 20% Utilities ### Clients - 50% Midmarket ($10M - $1B) - 50% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: ChaiOne's project costs range from $20,000 to $200,000, reflecting their ability to accommodate different client sizes and project scopes. Clients appreciate the value added through suggestions and quality outcomes, indicating strong overall value for cost. **Most Common Project Size**: $10,000 to $49,000 based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - UX/UI Design: $10,000 to $49,000 based on 1 review - Custom Software Development: $50,000 to $199,999 based on 1 review - Mobile App Development: $10,000 to $49,000 based on 1 review - IT Staff Augmentation: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### ChaiOne Review Insights Overall Review Rating: 4.3 - Quality: 4.3 - Schedule: 4.8 - Cost: 4.5 - Willing to Refer: 5.0 ### Top Mentions - Experienced (2 mentions) - Easy to work with (1 mentions) - High-quality work (1 mentions) - Proactive (1 mentions) ### Review Highlights **Need for More Resources** A common suggestion for improvement was the need for more dedicated developers or project managers to handle complex projects more effectively, indicating potential scalability issues. **Value-Added Suggestions** ChaiOne was noted for their willingness to bring in different ideas and offer suggestions based on past experiences, adding significant value beyond the initial project scope. **Effective Project Management** ChaiOne's project management was generally well-received, with developers being skilled, easy to work with, and adept at accomplishing defined tasks despite inevitable development delays. **Seamless Integration with Internal Teams** ChaiOne's developers integrated well with clients' internal teams and processes, contributing to timely and quality deliveries. Their ability to adapt quickly was highlighted as a significant advantage. **Positive Client Relationships** ChaiOne has built ongoing relationships with clients by consistently delivering satisfactory results and maintaining open, productive communication throughout the project lifecycle. **Understanding Client Processes** Clients noted that ChaiOne could improve their understanding of large corporations' internal challenges and processes, which could enhance their adaptability and reduce initial growing pains. **High Technical Expertise** Clients praised ChaiOne for their developers' high-level technical skills and experience, which were crucial in delivering quality outcomes for various projects, including mobile app development and data management. **Ease of Collaboration** Clients found it easy to work with ChaiOne, appreciating the straightforward agreements and fast contract signing process, which facilitated smooth collaboration. ### ChaiOne Reviews #### Staff Augmentation for Gait Analysis Software Co **The Project** - Services: IT Staff Augmentation, Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: July - Aug. 2021 **Project Summary**: A gait analysis software company hired ChaiOne to develop the frontend of their app. They dedicated a developer to design features for account creation, metadata management, and graphical data reporting. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Software Engineer, VectorizeMove - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 6, 2021 **Feedback Summary**: Integrating well with the client’s internal team and processes, ChaiOne was able to deliver on time and according to the quality expectations. Their developers possess a depth of experience and high-level technical skills that ultimately contributed to an overall seamless collaboration. ""It is just so easy to work with them."" **BACKGROUND** Introduce your business and what you do there. I am the co-founder of VectorizeMove. I am also a software lead at the company and I am responsible for everything related to software. We have products that are based on the technology that we invented. Our first product is called Walkbeat Horses, which we sell to horse trainers to help them analyze the performance and health of their horses. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with ChaiOne? We’re in a phase where we are going from a prototype to a product. The challenge was that we needed to implement the frontend of our app before it can go to market, but we didn’t have internal resources or expertise to do so. That is why we hired ChaiOne. **SOLUTION** What was the scope of their involvement? ChaiOne helped us implement the frontend part of our application by providing a dedicated, full-time mobile developer. They used Flutter to build the app for Android and iOS using a single code base. I requested that the developer create a whole new UI for our app to allow for the management of the metadata like the horse, its trainer, and the facilities where they train. We also asked him to build the app so that it could graphically display and report data around how a particular horse is walking, trotting, and performing as a whole. We integrated a function to enable users to log in and create their own accounts as well. ChaiOne wrote up all aspects of the frontend while our own in-house developer integrated all of the screens into the app. I provided the rest of the backend data. What is the team composition? There was just one developer that was assigned to us. How did you come to work with ChaiOne? We’ve always wanted to work with them for two reasons: There's an existing link between our CEO and ChaiOne’s CEO; and  They’ve done a wide range of work for many clients and they’ve always produced high-quality outcomes.  When this challenge came up and we needed to have the best in the market, we finally had the chance to hire the team. How much have you invested with them? We spent $20,000 USD. What is the status of this engagement? The project lasted from July–August 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We don’t really have any metrics at this stage, but all of the QA testing that we did on ChaiOne’s work revealed that they delivered to the quality level that we wanted. We had a specific timeframe and they were able to work within it. Our experience was very positive. How did ChaiOne perform from a project management standpoint? The developer they provided integrated pretty quickly into our software development team and processes. He was really skilled and easy to work with, and he brought a lot of experience to our team. When the tasks were defined, he would accomplish those tasks.  Since we were dealing with development, there were inevitable delays, but we were able to reorganize to make sure that we met the final deadline despite those challenges. We used Azure DevOps to manage the project. What did you find most impressive about them? It is just so easy to work with them. All of the agreements and documents were available online, and signing the contract was an extremely fast process. The developer that they provided to us also knew how to work in an agile team, which made everything a smooth experience. Are there any areas they could improve? It would’ve been great to have had more than one dedicated developer. A project manager or someone on that level could’ve also brought in the help that we needed. This is partly on us, though, because we chose the single dedicated developer model from all of the other options. We would also recommend that they train their dedicated developers on Azure DevOps since not all companies use Jira.  Do you have any advice for potential customers? If you plan to use the same model we did, where there is one dedicated developer provided by ChaiOne, you need to be very clear on what the tasks are. The expectations need to be well defined, and you need to be in constant contact with that person to reconcile the difference between your companies’ cultures. Also, make sure to gather feedback and conduct meetings regularly to eliminate any gaps in communication. This is especially important because you’ll be working with a team that is based in a different time zone. --- #### App Development for Oil & Gas Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: **Project Summary**: When their constant travel which produced a need for information organization, the client hired ChaiOne to develop a solution to facilitate their tracking and documentation. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Communications Advisor, Oil & Gas Company - Industry: Utilities - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — May 11, 2015 **Feedback Summary**: ChaiOne is a productive and valuable partner; the agency contributes to the client’s ongoing success. ChaiOne is recognized for their innovation and creativity. The client highly recommends the agency to others. ""They [ChaiOne] offered suggestions based on their past experience to help make the project better. That’s a nice value add from a vendor."" **BACKGROUND** Please describe your company. I work for an international oil and gas company. What are your role and responsibilities? I am one of the communications advisors for that part of the corporation that does construction work overseas. **OPPORTUNITY / CHALLENGE** What was your goal in working with ChaiOne? We have a number of employees who go to locations around the world and drill for oil. They travel a lot, and have a lot of things they need to document and keep track of. ChaiOne developed a product for us to facilitate that. **SOLUTION** What was your process for selecting ChaiOne with which to work? Our IT [information technology] department found them. I followed up and they offered everything we were looking for. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? We’ve spent somewhere between $50,000 and $200,000 working with ChaiOne. Is the relationship with them ongoing? Yes. The relationship is ongoing. **RESULTS & FEEDBACK** Do you have any statistics, metrics, or general feedback to show the success of the project? We have looked at all the relevant statistics, and we’ve been very happy with what we have seen. Is there anything unique about ChaiOne that really makes them stand out compared to other companies? One thing I’ve enjoyed is their willingness to bring in different ideas. They offered suggestions based on their past experience to help make the project better. That’s a nice value add from a vendor. Instead of just executing the scope, it’s great that they could add value. Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently? They were a new vendor for us, and working with us can be a little complicated. We’re a large corporation with a lot of internal processes, so they might have been just a little bit more understanding of the internal challenges we have. There were some growing pains for both of us. What advice would you give a future client of theirs? You want to have a good idea of your scope before you engage a vendor, but also be open to the suggestions that ChaiOne brings, because they can add a lot of value. --- ## Portfolio & Awards ### SAP Modernization & Inventory Management Quickly assess and manage your inventory We uncovered and transformed all the things that make managing inventory a hassle. Our UX and UI teams conducted research and design workshops with stakeholders to deliver a tool that would allow for a more pleasant experience. Organized portfolio management Truthful reports for decision making Optimized layout for increased productivity ### Digital Transformation for Construction Transforming field operations in the construction industry A national construction client embarked on a digital transformation journey for field operations. The field workforce had widely diverse tech literacy skills and paper-heavy processes were costing the company at least $2M each year. Further, managers had siloed and outdated information about field operations, hindering their ability to be responsive to emerging needs and risks, as well as competing in the market. A digital tool suite was selected and designed to be extremely intuitive and easy to use for the less tech-savvy employees.  ### Plan vs Actual for Construction Coordinating engineering, procurement and construction work across the globe on mega projects A global EPC client was managing all multi-million dollar engineering work via multiple and disparate systems, relying on emails, video calls, and Excel files. These inefficient work processes cut into projects’ profit margins, reduced client’s competitiveness against peers,   hindered visibility into true project status, and did not allow to glean lessons learned from current to future projects. A custom-built engineering work management tool redefines how work is created, tracked, and executed across a large dispersed global team. ### B2B E-Commerce for Manufacturing North Shore Steel is Modernizing Industrial Commerce Working closely with North Shore Steel, we transformed the customer journey for buying steel products into a modern retail experience supported by North Shore Steel's top-notch customer service. Our Voice of Customer research showed key customer preferences and trends which helped guide the investment in the right areas. ### Home Automation Centralized control and management of your account, home, and services We created a unified customer experience concept for a large utility provider that focused on account management, smart home and device control, and other features bringing more control in a single location to customers. Centralized feature sets into a single application Incorporated smart home and devices ### Logistics Control Tower Exelon needed to move deliveries through the security process faster and ensure efficient turnarounds. ChaiOne created a visitor management system aimed at removing wait times and delivery rejections. The native iOS ecosystem scaled to all 13 plants nationwide, and resulted in $10M+ in savings The root cause of delays and procedure inefficiencies identified via experience research Roadmap of digital initiatives drove user adoption, eliminated human error, and increased productivity and communication Reduced human error and increased productivity Reduced workflow from 29 steps to 10 ## Key Clients - ExxonMobil ## Packages ## Locations (1) ### Houston, TX (Headquarters) - 9 Greenway Plaza Suite 850 Houston TX 77046 - Houston, TX 77046 - United States - 50 - 75 employees - Phone: +1-888-316-0357 ## Contact ChaiOne [Send a message](https://clutch.co/profile/chaione) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/chaione/mycompany/?viewasmember=true) - [X](https://twitter.com/chaione)