Do you have any statistics, metrics, or general feedback to show the success of the project?
We have looked at all the relevant statistics, and we’ve been very happy with what we have seen.
Is there anything unique about ChaiOne that really makes them stand out compared to other companies?
One thing I’ve enjoyed is their willingness to bring in different ideas. They offered suggestions based on their past experience to help make the project better. That’s a nice value add from a vendor. Instead of just executing the scope, it’s great that they could add value.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
They were a new vendor for us, and working with us can be a little complicated. We’re a large corporation with a lot of internal processes, so they might have been just a little bit more understanding of the internal challenges we have. There were some growing pains for both of us.
What advice would you give a future client of theirs?
You want to have a good idea of your scope before you engage a vendor, but also be open to the suggestions that ChaiOne brings, because they can add a lot of value.
ChaiOne is a productive and valuable partner; the agency contributes to the client’s ongoing success. ChaiOne is recognized for their innovation and creativity. The client highly recommends the agency to others.