What evidence can you share that demonstrates the impact of the engagement?
We have yet to launch the app, but Celerik has delivered all the materials we need to get started. Our CTO is pleased with the quality of their code. We plan to measure our traffic, the number of downloads, and user interactions through the API connected to the app.
We look forward to receiving feedback through user testing after the app's launch. Celerik’s part is mostly done, but we will likely reach to them for future development needs.
How did Celerik perform from a project management standpoint?
Their team managed our project brilliantly. Our focus was split between a lot of projects, and we often got back to them late in communication and deliverables. Celerik remained patient while staying on top of us to make sure we produced updates and met our deadlines. We had weekly phone calls to share progress. Celerik even offered to have us participate in their regular stand-ups. This was our first experience with an outsourced company where we completed a full project together. We’re satisfied with the collaboration.
What did you find most impressive about them?
Celerik often over-delivered on their promised services. If we had a request beyond our scope, they’re happy to do it.
Are there any areas they could improve?
Time zone differences caused issues with communication sometimes. The project also took longer than expected, but most delays came from our side. Otherwise, I can’t think of anything. Celerik was an excellent partner to work with.
Any advice for potential customers?
Be open and available to Celerik’s level of communication. It will make the project more successful.