WE ARE CEFAR A DIGITAL AGENCY

Your website is your businesses'​ digital abode. But unlike a physical address, it affords the ability to constantly change, restructure, and upgrade in accordance with circumstances and the state of the market. The problem is in today’s fast-moving digital age, how do you know which direction to go in? How do you ensure you move with the right trends that will shape the future of your industry? That’s where Cefar comes in.

 

We’re a digital design agency in motion — working at the crest of innovation and intelligence to ensure we always stay one step ahead of the crowd and our clients always come out on top. Our Leeds and London-based teams live and breath all things digital — keeping their toes constantly dipped in data-driven research, holding their noses close to the ground to sniff out the latest insights, and maintaining one eye firmly on what lays just beyond the horizon. If you hadn’t noticed already, we love what we do. And our clients love us for it.

 

From local businesses to well-known brands like EE and Arla, we’ve created stunning digital experiences fit for every market, turning swaths of digital abodes into high-performing business machines that even your step-mother would be proud of. Visit our website today to find out more about what we do or contact us for an informal chat about the next phase in your business’s digital journey.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2006
Show all +
Leeds, United Kingdom
headquarters
other locations
  • 223 Regent Street
    London W1B 2QD
    United Kingdom

Portfolio

Springfield Training - Case Study Image

Springfield Training - Case Study

As a company that is proud of its Yorkshire roots, Springfield provide countrywide apprenticeship opportunities as well as online training courses covering everything from food safety to working at heights. The organisation is on a mission to "change the world through educating one person at a time" and when they came to us the brief was to express this with our branding solution.

So we were tasked with devising a

compelling solution that would capture the essence of the brand and be as appealing and inspiring to potential apprentices and employers alike.

 

Find out more at: https://www.cefar.co.uk/case-studies/springfield-training

BalconyUK / EasyFix - Case Study

Arla Foods Image

Arla Foods

54 EA Image

54 EA

Este Couture Image

Este Couture

ICT4C Image

ICT4C

Reviews

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Site Redesign for Events Services Firm

"Their technical understanding is second to none, and their creative flair is outstanding."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Cefar redesigned the UI/UX of a website to generate sales and achieve business goals.

The Reviewer
 
51-200 Employees
 
Leeds, United Kingdom
James Turner
COO, Calder Conferences & World of Travel
 
Verified
The Review
Feedback summary: 

Thanks to Cefar, the client maintains a substantial online presence. Proactive and collaborative, the project manager creates detailed plans and effectively communicates expectations. The team's ability to foster a customer-centric partnership sets them apart from other providers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Chief Operating Officer of Calder Conferences & World of Travel; a business travel company that specialises in working with HM Government and public sector organsiations - delivering cost savings and operational efficiencies to support our customers in meeting their procurement and business objectives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cefar?

Our company website was developed in the early years of the web and as such hadn't really been updated. Cefar pro-actively contacted us as a result of them reviewing our website and came to me with suggestions and recommendations on how to improve both the look and feel of our site and more importantly, make the site become a sales aid for our Business Development Team.

What were your goals for this project?

We wanted our site to become more relevant, informative and dynamic. With the ever changing direction of marketing, we wanted the site to encompass all our legacy hard copy marketing collateral so that we had a single point of reference for our customers; plus delivered on our strategy for reducing waste and Environmental policy for reducing our carbon footprint.

SOLUTION

How did you select this vendor?

I was impressed by Surinder's direct approach to us. She wasn't pushy from a sales perspective, rather more informative and presented me with ideas to ponder over. Having given due thought and consideration, plus undertaking benchmarking against other similar companies, I appointed Cefar as I was impressed with their absolute customer focus and their attention to detail.

Describe the project in detail.

Once Cefar were appointed, Surinder pro-actively met with our project team to gain a total understanding of our business and objectives. Collaboratively she developed both a detailed at summary project plan that clearly identified milestones. We're always kept up to speed throughout all of the projects we have appointed Cefar for; transparency by Cefar ensured we are all on the same page and avoids misunderstandings.

What was the team composition?

Since first working with Cefar several years ago, we have always dealt with Surinder as our primary point of contact. In that she has been constant, she has a thorough knowledge of both our business and our team.

In addition to Surinder, depending on the project, we have also worked with various of her team members in regards creative design, development, testing, etc - though always via Surinder as our single point of contact. The company are not a hire 'em, fire 'em which delivers confidence to us whenever we are looking at digital and media projects.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From the very first time Cefar redeveloped our website we immediately recorded successes in reducing our hard copy marketing collatoral and meetings our Environmental Policy objectives. Throughout the years we have worked together, Cefar have always kept our online presence relevant, upto date and intuitive functionality.

How effective was the workflow between your team and theirs?

Surinder as our central point of contact/project manager, is very experienced in her field - both technically and personally. She takes responsibility and always communicates effectively by whatever media our team prefer. The project plans are collaboratively developed that creates buy-in from all sides. The plans are consistently updated and create detailed and at a glance milestones of delivery.

What did you find most impressive about this company?

I was and have always remained impressed with Surinder and the team at Cefar's customer focused approach to service. Their technical understanding is second to none, and their creative flair is outstanding. Whilst Cefar are appointed as a supplier to us, we have forged a strong working partnership whereby we now actively see the team as part of our own.

Are there any areas for improvement?

Due to their transparency in communications and quality of delivery, I can't think of any area where they could improve.

5.0
Overall Score Cefar are a totally customer focused company who consistently deliver results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Surinder at Cefar took control and developed the collaborative project plan for each project we have worked with them on
  • 5.0 Cost
    Value / within estimates
    As a local SME, Cefar are fairly priced in the market place.
  • 5.0 Quality
    Service & deliverables
    The team are focused on detail and therefore consistently deliver quality
  • 5.0 NPS
    Willing to refer
    Without question or hesitation I would highly recommend Cefar

Branding & Development for Stainless Steel Handrails Website

"I’m quite happy with Cefar."

Quality: 
4.0
Schedule: 
3.5
Cost: 
2.0
Willing to refer: 
3.0
The Project
 
$10,000 to $49,999
 
2018 - Ongoing
Project summary: 

Cefar is an ongoing partner that has assisted with branding, marketing, and most recently, the development of a bespoke online system that allows potential clients to plot their projects and receive quotes.

The Reviewer
 
1-10 Employees
 
Leeds, United Kingdom
Glenn Broughton
Managing Director, Balcony UK & EasyFix Balustrades
 
Verified
The Review
Feedback summary: 

While the customization tool isn’t quite complete yet, Cefar has delivered on their word and produced quality work. While they could be more precise in their cost estimations, their team excels at being easy to reach and work with, which will likely lead to future work with them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Balcony UK & EasyFix Balustrades. We specialize in stainless steel module balustrade systems. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cefar?

We wanted to improve traffic through our website and create more business opportunities. Our company hired Cefar to assist us with that goal. 

SOLUTION

What was the scope of their involvement?

Cefar developed a bespoke system that specializes in the products we sell, such as glass balustrades or anything that requires a guarding or railing with any type of glass, wire, or bar. With this system, users can plot the dimensions of their space in 3D, and we receive that information as an email inquiry from the client. We provide quotes based on that information which then turns into a new lead.

While there are generic systems like this one in the market, Cefar specifically tailored our product to our needs. For example, they included details about our different types of balustrades within the interface. This system links to our website, where we sell parts and pieces and explain our design, building, and installation services.

Furthermore, we had a name change about a year ago, and Cefar assisted with the rebrand of the main company and the bespoke website linked to that. They also helped us with marketing.

What is the team composition?

We’ve worked with four people from their team. Cefar assigned a project manager that passes on the tasks to the designers and developers.

How did you come to work with Cefar?

We were in the same managed company space that they were when we first set up.

How much have you invested in them?

We’ve spent around £25,000 (approximately $32,000 USD) on their work.

What is the status of this engagement?

We began working with them on this specific project in 2018, and the collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The customization system is pretty new at the moment and we are still working on it. There are some tweaks that need to be made, but that is probably my fault rather than theirs. I would like to add to it to make it even better in the future.

How did Cefar perform from a project management standpoint?

Cefar does exactly what they say they’re going to. We mostly communicate through emails and conference calls, as well as meetings every now and then.

What did you find most impressive about them?

They’re an approachable team and we have a good relationship with them. I’m quite happy with Cefar.

Are there any areas they could improve?

They could be a little more specific with their quotations, especially when discussing a personalized project like this one. Things were a little vague at times, and then we’d see an unexpected charge all of a sudden, but I think that it’s the same with everyone. I know it’s my fault as well for not being as specific.

Sometimes some of the details can get a little lost. We’ve asked for things at times that weren’t being done and had to end up going back to do a little bit of rework. However, Cefar is quite open to these issues and will address them accordingly.

Do you have any advice for potential customers?

Be precise and specific. Clients must make sure that they are fully versed in what they want from the start so that it doesn’t come back and bite them in the end. Defining things clearly with Cefar is the best thing to do.

5.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 2.0 Cost
    Value / within estimates
    They aren’t the cheapest.
  • 4.0 Quality
    Service & deliverables
  • 3.0 NPS
    Willing to refer