Can you share any information that demonstrates the impact that this project has had on your business?
In the first year of cooperation between ING and CCA Europe.pl, the group completed one project, and in the second, it grew to the number of five. By acquiring CCA Europe.pl as a trusted partner for long-term cooperation, ING's SSC has secured the flexibility needed to implement projects based on such a demanding technology as PROFILE.
Effective cooperation in a distributed model has enabled the implementation of IT projects for ING banks all over Europe - no matter the distance or location. ING has leveraged the added value of knowledge synergy and rich experience of the entire CCA Europe.pl team
How was project management arranged and how effective was it?
Project management was handled by ING following the agile methodology, keeping in contact with CCA. The team regularly complied with deadlines and always communicated impediments in due time. The representatives of CCA Europe.pl have proven very flexible and open to negotiations.
What did you find most impressive about this company?
We believe CCA Europe.pl demonstrated flexibility and high levels of business and technical knowledge of Fis Profile, which allowed them to transfer project requirements into functionalities of the system. Cultural proximity and adaptability allowed the team to blend in seamlessly, practically with no onboarding period required.
In fact, they seemed like a part of the team ever since. Members of CCA Europe.pl are known for their responsiveness and responsibility. They always deliver on time, and the occasional overtime was never a problem.
Are there any areas for improvement?
I do not have specific areas of improvement.