Can you share any information that demonstrates the impact that this project has had on your business?
We are super happy with the results. The landing looks great, it shows us as a company perfectly. But besides the aesthetic side of it. I think the biggest impact that we are having is in the internal administration of the company.
Having the admin part has allowed us to have every consultation and customer order in one place. We have been able to respond in a more organized manner and wey faster than before. Customers are happy and so are we. It is early to say it in numbers but as time goes bu we are certain that this investment has helped the company grow.
How was project management arranged and how effective was it?
Project management was great, we wanted to be very involved in the process so they created a trello in which all tasks were organized. They worked in two week sprints so at the end of each we had a call to see how everything was going. If we needed to we could contact them at any time and they always responded.
The designs were constantly uploaded to the trello so that we could give immediate feedback and within that they the changes were made. It was really amazing how effective and fast they were. Not to mention, how patient and understanding.
We had no idea as to how this things worked. and they helped us navigate it and even hosted a tutorial call so that we could learn how to use de administrator and so on. Even Though we were all in quarantine it felt like we were in the same office all the time because they were very alert and responsive.
What did you find most impressive about this company?
I like how sensible to the project they were they got really interested in our project. That made us feel very comfortable. We like how they feel like a family — their internal communication is great.
And also, I loved knowing what they were working on and how it was going throughout the process, it felt very transparent and profesional. They always made sue we were on the same track so that we wound waste any time.
Are there any areas for improvement?
I cant think of the top of my mind anything for them to improve on. We were all very satisfied with the end result and the process.