Can you share any outcomes from the project that demonstrate progress or success?
In just a week, a mockup was already provided by the team and I was more than satisfied with the outcome as all elements required and discussed were present and only minor revisions had to be done.
One week after, the website was published and we now have smooth backend operations. Customers also commended the website for having a smooth and user-friendly interface.
How effective was the workflow between your team and theirs?
The workflow between our teams was flawless. All ideas and suggestions were well understood and executed by their team. I also admire the dedication of their team as they still respond beyond their working hours to attend to our questions and concerns. This for me reflects good company culture and leadership.
What did you find most impressive about this company?
I commend their knowledge and commitment in what they do as they tackled everything that we needed to know in e-commerce from creation to execution to ensure success moving forward.
More importantly, what makes them stand out from other companies I've worked with is customer service. Carl Ocab Digital Marketing managed to finish the project way ahead of their given timeframe.
Also, the owner himself works with his team to assure everything is going smoothly and efficiently. This shows high level of commitment, which other companies lack. They will definitely be our go to company for future projects.
Are there any areas for improvement?
I can't fault Carl Ocab Digital Marketing for anything as they displayed all the qualities that we look for in a company-- quality work, fast service and great customer care.