What evidence can you share that demonstrates the impact of the engagement?
My business has grown exponentially since I began working with them. They’re great at providing trackable metrics and results so we can look at cost of conversions, the client’s invested and advertising dollars, as well as our own ROI. We wouldn’t still be working with them if we weren’t continuing to see a positive results for our clients.
They’ve been extremely influential in increasing many of our clients’ lead bases or new patient bases, whatever their industry may be. They’ve managed to garner a strong ROI for every client they’ve worked with for us.
How did Cardinal Digital Marketing perform from a project management standpoint?
They’ve covered everything in the agreed-upon scopes, and fulfilled all deliverables according to schedules and budget.
Sometimes we put them in direct contact with our client, and other times we act as the liaison between them. It varies depending on the account and needs of that particular account.
They are very responsive, and generally answer our questions the same day. After monthly metrics and reportings are sent out, plans are customized based on the needs of the type of data the client is looking for. This data is more specific when they track what campaign certain leads have generated from, or what keywords have produced said leads. They really go into detail so that we’re able to maximize and leverage their efforts in order to obtain the best ROI for our clients.
What did you find most impressive about them?
Cardinal offers transparency in our relationship, which is something we haven’t witnessed with their competitors. They are completely honest about what they’re doing, and if there’s a concern on either end, they quickly address it to find a solution.
Their attention to detail and ability to provide comprehensive metrics and reporting are also impressive. They always apply sound strategy rather than deploying a trial and error approach. They’ve delivered outstanding results for SEO campaigns, paid media, and reputation management year over year.
Their team is extremely knowledgeable and dedicated to producing phenomenal work for clients.
Are there any areas they could improve?
Overall, I’ve been very happy with them, and nothing has caused us to be concerned.