Caplan Artificial (Caplan AI) is a West-Balkan AI-centred enterprise that drives end-to-end business transformation through AI consulting and implementation, predictive testing, Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and company-wide AI education. Founded in 2024 and headquartered in Sarajevo and Zenica—with strategy hubs in Zenica, Zagreb, Belgrade, and Zurich—Caplan AI is the first AI specialist in the Balkans, already reshaping market leaders across finance, telecom, and FMCG.
What we offer:
Caplan AI re-engineers companies from the inside. Consultants audit processes, then embed custom-trained large language models across finance, marketing, operations, and customer care. Manual research, reporting, and content creation shrink from days to minutes; workflows automate end-to-end; decision cycles tighten, costs fall, and margins expand.
To safeguard reputation before launch, Caplan AI deploys Predictive Testing —proprietary LLM simulations that mirror real stakeholders and expose blind spots in messaging, policy, or product strategy. Clients enter the market with evidence-backed narratives, not educated guesses.
Generative Engine Optimization, Answer Engine Optimization, and classical SEO complete the transformation. By amplifying earned authority signals across websites, knowledge graphs, and media, Caplan AI positions brands as the single trusted answer in ChatGPT, Copilot, Gemini, and Google AI Overviews, capturing buyers where discovery now begins.
Recognizing that lasting change hinges on people, not code, Caplan AI delivers structured AI-literacy programs that upskill leaders and frontline teams across Europe. Participants master governance, prompt design, and workflow mapping, accelerating safe adoption and unlocking new revenue streams.
"CAPLAN ARTIFICIAL's profound knowledge of AI technology and the automotive sector was impressive."
Aug 22, 2025
FOUNDER, Analytic Recruiting Inc.
Jim Geiger
Verified
Automotive
West New York, New Jersey
11-50 Employees
Online Review
Verified
CAPLAN ARTIFICIAL provides AI solutions to a staffing company. The team has integrated AI-powered customer engagement tools into the client's automotive operations and trained employees on using them.
Thanks to CAPLAN ARTIFICIAL's work, the client has seen improvements in QC, production downtime, and operating expenses. The team has delivered work on time and is attentive to the client's needs. CAPLAN ARTIFICIAL communicates clearly and frequently to ensure everyone is aligned on the project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the FOUNDER of Analytic Recruiting Inc.
Describe what your company does in a single sentence.
ANALYTIC has been a trusted leader in contingent and retained staffing, connecting top-tier talent with permanent and contract roles that require advanced quantitative and technology-driven expertise.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CAPLAN ARTIFICIAL to accomplish?
In order to improve predictive maintenance, streamline production procedures, and enhance the entire customer experience through sophisticated automation and machine learning, we engaged CAPLAN ARTIFICIAL to assist us in integrating AI-driven solutions into our automotive operations.
SOLUTION
How did you find CAPLAN ARTIFICIAL?
Referral
Why did you select CAPLAN ARTIFICIAL over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from CAPLAN ARTIFICIAL were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our automotive operations benefited from AI advice from CAPLAN ARTIFICIAL, which offered customised solutions for quality assurance, predictive maintenance, and customer satisfaction. Custom AI models, data integration, AI-powered customer engagement tools, employee training, and continuous performance monitoring were among the main deliverables that increased productivity and decreased expenses.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable results from our collaboration with CAPLAN ARTIFICIAL include increased customer happiness through AI-driven personalised experiences, greater quality control accuracy, and a notable decrease in vehicle production downtime owing to predictive maintenance. Overall efficiency improvements were also facilitated by a notable decrease in operating expenses.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout our collaboration, CAPLAN ARTIFICIAL showed outstanding project management. They met the predetermined dates and milestones and delivered every item on schedule. Their staff was very attentive to our needs and provided timely resolutions for any problems that came up. They made sure we were always in agreement on expectations and progress by communicating intelligibly and frequently.
What was your primary form of communication with CAPLAN ARTIFICIAL?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
CAPLAN ARTIFICIAL's profound knowledge of AI technology and the automotive sector was impressive. They deliberately customise everything to meet our demands rather than only offering generic answers. They stand out for their proactive attitude, lucid communication, and capacity to produce outcomes that surpass expectations.
Are there any areas for improvement or something CAPLAN ARTIFICIAL could have done differently?
We're all good
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Generative AI & AI Agents for Furniture Company
AI AgentsGenerative AI
$10,000 to $49,999
Nov. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to customise solutions to meet our unique demands stands out."
Aug 21, 2025
Founder, OfficeFurniture4Sale.com
George Dargham
Verified
Business services
Florida, Colombia
11-50 Employees
Online Review
Verified
CAPLAN ARTIFICIAL has integrated generative AI solutions into a furniture retailer's IT infrastructure. The team uses machine learning models for risk analysis and trend forecasting.
CAPLAN ARTIFICIAL's work has optimised the client's IT processes, improved customer engagement, reduced manual labour, and boosted output. The team provides regular updates, maintains open communication, and delivers milestones on time. Their custom solutions and extensive knowledge are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the FOUNDER of OfficeFurniture4Sale.com
Describe what your company does in a single sentence.
We work with small to mid-sized businesses who are looking to open a new office, expand to a new office, or renovate an existing office
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CAPLAN ARTIFICIAL to accomplish?
We hired CAPLAN ARTIFICIAL to integrate Generative AI solutions into our IT infrastructure in order to increase automation, optimise workflows, and improve decision-making using AI-driven insights.
SOLUTION
How did you find CAPLAN ARTIFICIAL?
Referral
Why did you select CAPLAN ARTIFICIAL over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from CAPLAN ARTIFICIAL were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Predictive analytics and AI insights:
Machine learning models were used for risk analysis and trend forecasting, and AI-driven dashboards were developed to offer actionable insights.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The state-of-the-art Generative AI technology from CAPLAN ARTIFICIAL optimised our IT processes. AI chatbots improved customer engagement, automation reduced manual labour, and predictive analytics improved decision-making. Their AI-driven advancements transformed our sector by boosting output, reducing costs, and integrating seamlessly with our existing systems to deliver innovative, scalable solutions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Outstanding project management has been displayed by CAPLAN ARTIFICIAL throughout the engagement. They provided regular updates on their work, maintained open lines of communication, and made sure that cooperation went smoothly. Each milestone was delivered on time and with a thorough approach. Their employees were quick to react when issues arose, adapting to our evolving needs and offering proactive fixes.
What was your primary form of communication with CAPLAN ARTIFICIAL?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to customise solutions to meet our unique demands stands out, as does their extensive knowledge of generative artificial intelligence were what most impressed us. They were a very beneficial technological partner because of their dedication to innovation, smooth AI integration into our IT systems, and proactive approach to problem-solving.
Are there any areas for improvement or something CAPLAN ARTIFICIAL could have done differently?
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