Capital Recruiters

BACKGROUND

Introduce your business and what you do there.

I’m the HR and recruitment manager at GamePoint. We develop social casino games.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capital Recruiters?

We needed a recruitment partner to fill various development roles.

SOLUTION

What was the scope of their involvement?

So far, they’ve helped us fill roles for a Unity 3D developer, an acclimation engineer, a senior Java developer, a DevOps resource, a product owner, a manual QA engineer, and a PHP developer.

We began our relationship by agreeing to a contract that laid out what we would pay, who would be responsible for what, and what information they would provide about the candidates. Now, whenever we have a new opening to fill, we have a Skype call with our recruiters to give them the information they need to fill the role.

When they find a candidate, they send us an email with a full description including the candidate’s salary expectation, personal characteristics, a reason for leaving their previous position, and availability. Then, I accept or decline the candidate, continuing my own interviews and internal process if I accept. If I decline I explain my reason why.

How did you come to work with Capital Recruiters?

I knew they had a big team of recruiters, and they have dedicated recruiters for each position and technology I've given them. For me, that means around 15-20 people can search candidates for my difference vacancies simultaneously. Usually, in Ukraine, a recruitment agency will consist of one or two freelance recruiters that handle all openings for 10–15 companies. Capital has a number of dedicated recruiters for each client doing deep and specific search.

What is the status of this engagement?

We’ve been working together since January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The number of candidates they provide for each slot is good, so we can always find someone to choose. They’re good quality.

How did Capital Recruiters perform from a project management standpoint?

They have proper communication. If I need something, they’re always online. They respond on email and Skype, but it could be faster.

What did you find most impressive about them?

They’re a good team of professionals with a lot of recruiters available. Every team is dedicated to a specific technology. They know the market well and have enough candidates in their pipeline.

Are there any areas they could improve?

Aside from providing candidates that match our candidates 100%, which isn’t possible, there isn’t anything.

BACKGROUND

Please describe your company and your position there.

Intellias is one of the fastest-growing IT outsourcing companies in Ukraine. Over the past 5 years, we have been growing by 50% annually. Now Intellias is in 8th place in the Top 50 largest Ukrainian IT companies. In those years, I worked as an HR & Recruitment Director at Intellias.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

We needed a reliable and professional recruitment partner to strengthen our recruitment capacity and contribute to the growth of our company.

What were your goals for this engagement?

The main goal was to scale our recruitment.

SOLUTION

How did you select this vendor?

We negotiated with more than 10 largest recruitment agencies and chose three of them as recruitment partners. Capital Recruitment was one of them.

Describe the engagement in detail.

Capital Recruiters was responsible for pre-active search, selection, interviewing and processing candidates for the open positions at Intellias. Mostly we worked on the positions of Senior or Lead Software Engineers of different technological specializations - Java, C++, Python, etc.

What was the team composition?

The team which worked on our vacancies was from 3 to 5 recruitment consultants and the account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

As a result, we hired more than 25 Senior or Lead Software Engineers with the help of Capital Recruiters.

How effective was the workflow between your team and theirs?

We had regular meetings and a fully transparent and effective communication process.

What did you find most impressive about this vendor?

Despite the complexity of the vacancies, Capital Recruiters were able to offer enough candidates to fill positions.

Are there any areas for improvement?

The professional level of the recruiting team needs constant improvement. Despite the fairly high level of experience of recruiters, we would offer more training for recruiters at Capital Recruiters.

BACKGROUND

Please describe your company and your position there.

I’m head of recruitment for Daxx, a Dutch outstaffing company. My task is to ensure a fast and efficient recruitment process for all our development teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

We needed to hire an external resource to assist us with closing challenging positions in the Ukrainian IT market.

What were your goals for this engagement?

Our goal was to close five IT positions in Ukraine.

SOLUTION

How did you select this vendor?

I had a positive experience working with Capital Recruiters at my previous company, so I wanted to work with them again.

Describe the engagement in detail.

Capital Recruiters generates a pipeline of relevant candidates, which is important as we have more than 100 open positions at any time. In particular, they assist us with hiring for senior IT roles.

What was the team composition?

We work with a team of 11 recruiters.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We’ve made several great hires through them already. Out of our target goal of five positions, two of them were closed successfully by Capital Recruiters.

How effective was the workflow between your team and theirs?

The collaboration is quite effective. There’s constant communication flow between our teams. Capital Recruiters is always flexible and able to handle changes to the requirements caused by our clients. Also, they’re very accurate and only provide profiles that are well-matched to the position.

What did you find most impressive about this vendor?

The quality of the candidates provided is most impressive.

Are there any areas for improvement?

The number of pipeline candidates could be higher. However, these positions are very challenging so volume is less important than quality.

BACKGROUND

Please describe your company and your position there.

I am Talent Acquisition Team Lead at a Ukrainian startup. We're building an all-in-one, cross-platform privacy solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

HIring for R&D Team. 

What were your goals for this engagement?

Our goal was to hire 2-3 strong T-shaped engineers (broad knowledge base with deep knowledge of a specific topic) for our R&D team within the shortest time frame possible. Both in-house recruitment team and Capital Recruiters were engaged.

SOLUTION

How did you select this vendor?

We had a long list of Recruitment companies who could help us with our challenge. The hortlist was formed after careful reference check. Capital Recruiters was one of the five companies we talked to. It was important to understand whether our potential partner could offer relevant expertise, understanding of our market, strong team, time capacity and high level of service. Capital Recruiters seemed the ones who could make a good fit by those criteria.

Describe the engagement in detail.

After the contract was signed, we had an intake meeting (1.5h hour-long) where we discussed our goals and the position we needed help filling in detail. Within the first two weeks, we started receiving CVs of relevant candidates, together with summaries based on a pre-screen conducted by Capital Recruiters team. We had a common blacklist updated on a regular basis. Hiring was challenging because there are not so many of such specialists in the market and not many of them were ready to work within an R&D scope only. We even had a couple offers declined (one was a candidate we found, and one came from Capital Recruiters).

What was the team composition?

Dedicated team of recruiters from Capital Recruiters (3-4 people if I'm not mistaken) and our in-house team (2 people).

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Unfortunately, we didn't manage to fill all the positions, yet we had very good candidates from Capital Recruiters, one of them declined our offer, and one more candidate was hired (his profile is C++/Machine Learning).

How effective was the workflow between your team and theirs?

Workflow was perfect, the Capital Recruiters team were pre-responsive, detail-oriented and customer-focused. I know what I'm saying because I've had experience with other vendors where I faced either overcommunication, or complete ignorance. But not in the case with this team. They know what they're doing.

What did you find most impressive about this vendor?

1. Speed
2. Quality
3. Service (high level of communication and empathy)

Are there any areas for improvement?

Again, compared to other vendors I've worked with, there is an area for improvement in regard to negotiations support, when it is especially important to feel support from the vendor in negotiating offers with candidates and handling counter-offers. In this case, to be honest, it was partially our initiative to drive it that way.

BACKGROUND

Please describe your company and your position there.

We are global international IT company specializing on IT solutions for major Legal firms / Consulting and Accounting companies. With over 900 people all over the world and offices in all major markets we are covering 95% of global TOP 100 Law Firms in the world. Our Kyiv, Ukraine office ( where I'm holding General Manager role) is constantly growing and we permanently in search for the best talents on Ukrainian market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

We cooperate to find best tech engineers on market. For last years we hired Sr. Java Developers, DevOps, AQA Engineers, Salesforce developer, Scrum Master

What were your goals for this engagement?

We need qualified candidates and have quite strong technical requirements to our developers. So we decided to hire IT recruiting agency.

SOLUTION

How did you select this vendor?

Capital Recruiters was recommended to us when we asked on the market.

Describe the engagement in detail.

Quite standard, present job description, recruiters ask details and start their search.

What was the team composition?

We work with few recruiters from Java and DevOps/QA team.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We found experienced engineers who successfully help our company to develop our product.

How effective was the workflow between your team and theirs?

Recruiters respond fast, even in evenings or weekends. We like communication.

What did you find most impressive about this vendor?

They have specialized teams Java, DevOps etc. All team work on your project so we received lots of CVs fast and didn’t feel any problems when some of recruiters was on a sick leave or vacation.

Are there any areas for improvement?

Of course we would like to get candidates who 100% match our requirements, but it is not possible I think.

BACKGROUND

Please describe your company and your position there.

Recruitment Manager in IT Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

Close recruitment needs, help the recruitment team to deal with a big scope of vacancies and close the unicorn vacancies

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and selected the agency after personal communication and successful trial period

Describe the project in detail and walk through the stages of the project.

Capital Recruiters were involved in the search, screening, and interviewing process. Presented us the best candidates from their pipeline and also helped on the offer stage.

How many resources from the vendor's team worked with you, and what were their positions?

Founder, recruiters and sourcers - more them 10 ppl were involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Cooperation was successful, and they were able to meet all of our needs.

How effective was the workflow between your team and theirs?

Everything was completely okay, even if we had some gaps in communication it was fixed very fast, and all team members are responsive and client-oriented.

What did you find most impressive or unique about this company?

ability to deal with a big scope of tasks great understanding of the Ukrainian IT market

BACKGROUND

Please describe your company and your position there.

I obtained the position of Recruitment Manager at the Company which is the leader in 3d printing in Europe - Materialise.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

The Company has been working with Capital Recruiters for more than 14 years. Capital Recruiters was our main provider of IT recruitment service. The best one!

SOLUTION

How did you select this firm and what were the deciding factors?

A tender is a mandatory requirement to select the right vendor for the company. The deciding factor is that we're looking for high quality and speed at the same time. And Capital Recruiters always keep those 2 factors successfully.

Describe the project in detail and walk through their service package.

We conducted "Hiring week" togather. Interview scheduling, keeping candidates motivated, negotiation process, coordination.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with more than 5 reactuiters simultaniously.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

More than 15 successful closed positions of IT engineers mid and senior levels per year.

How effective was the workflow between your team and theirs?

They were the best ones in recruitment!

What did you find most impressive or unique about this company?

Willing to challenge and adapt according to any client's needs.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

General Manager. 3D printing and software development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

Recruitment services

SOLUTION

How did you select this firm and what were the deciding factors?

Cultural match, sharing common values, professional service, impressive database of talent pool, reliable and stable staff of the company, proven track record of successful long-term hiring, market-fare rates.

Describe the project in detail and walk through their service package.

Long-term reliable relation in hiring people for the company: software engineers, leadership pool.

How many resources from the vendor's team worked with you, and what were their positions?

20, IT recruiters

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

10 years of successful collaboration make it impossible to count the outcome. It is the long list of successfully hired people who stayed long with the company and proved their professional maturity in practice

How effective was the workflow between your team and theirs?

Every time the collaboration was arranged for a specific hiring, the process was always fruitful and efficient. The team acted in a professional way with customer-centric attitude.

What did you find most impressive or unique about this company?

We share common values in business with them, and they possess a high level of professional ethics.

Are there any areas for improvement or something they could have done differently?

All good.

BACKGROUND

Please describe your company and your position there.

Company is a World Leader in Logistics

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

Computer science specialist and IT engineers for Helpdesk, Testing, BI solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

vendors are selected by doing tender on criteria of experience, success on the market and price-quality.

Describe the project in detail and walk through their service package.

WMS application Helpdesk support and troubleshooting WMS application testing and testing automation WMS application Project implmenetation BI reporting development and troubleshooting Team Leads on application support and BI

How many resources from the vendor's team worked with you, and what were their positions?

10-30:

• IT Engineer
• IT Helpdesk support
• BI engineer
• Testing engineer
• Testing automation engineer
• IT Team Leads
• IT Project support and implementation

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our company was established from scratch and support with WMS application troubleshooting, testing and project deployment all over the world with more than 2000 customers.

How effective was the workflow between your team and theirs?

regular calls, site visit sharing positions description a and explaining needs, regular feedbacks on candidates and adjusting criteria of search

What did you find most impressive or unique about this company?

Capital Recruiters helps to build effective recruiting process from candidate lead to company employee with cycle of 2 months. Taking into account highly competitive IT market I would assess result of cooperation as a very positive and successful. Capital Recruiters makes a pool of candidates which reduces recruitment cycle up to 1 month in some cases.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

Adyax was a leading digital agency in Europe with headquarters based in Paris France

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Recruiters?

Capital Recruiter has been hiring key positions in Ukraine for our company

What were your goals for this engagement?

Finding the best

SOLUTION

How did you select this vendor?

Interviews

Describe the engagement in detail.

Capital Recruiter was assigned to our hard to find positions

What was the team composition?

Customer accountant as well as Pavel, the CEO involved in the day to day relationship and interviews

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Positions were closed

How effective was the workflow between your team and theirs?

Smooth

What did you find most impressive about this vendor?

They were reliable.

Are there any areas for improvement?

no it is an excellent partner for recruitments in Ukraine