Capanicus

BACKGROUND

Introduce your business and what you do there.

I’m the owner of App2you, a digital agency. We develop mobile applications and websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capanicus?

Capanicus helps us build native mobile apps for third-party clients.

SOLUTION

What was the scope of their involvement?

Capanicus has worked with us on at least 10 projects. Together we’ve built apps with chat features and social networking functionality, such as image and video posts, comments, and likes. They also help create admin panels for backend users to manage end users. We provide the designs and descriptions, and Capanicus takes care of the rest. Each project takes about six months. After the app has launched, their team create updates and fix bugs as needed.

What is the team composition?

It depends on the project. We typically work with an iOS developer, an Android developer, a QA person, and a project manager.

How did you come to work with Capanicus?

We initially chose their team because they had built something similar to what we needed at the time. We’ve continued working with Capanicus because we’ve developed a trusting relationship with open communication.

How much have you invested with them?

We spend $2,000–$3,000 per month.

What is the status of this engagement?

We started working together eight years ago, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients are happy with Capanicus’ work. We wouldn’t have had such a long relationship if we weren’t also thrilled with their team.

How did Capanicus perform from a project management standpoint?

The team struggles to meet deadlines, but timeliness is a common struggle in development. Capanicus remains a partner that I can trust and communicate with. They always deliver on their requirements, no matter what issues come up and delays happen. We talk over Skype and email.

What did you find most impressive about them?

I can’t think of anything that stands out. They are good people who work hard. I believe that is the most important factor.

Are there any areas they could improve?

There’s always room to improve, but I can’t think of anything in particular.

Any advice for potential customers?

Be clear with your project description and requirements.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of a video conferencing application. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capanicus?

We wanted to develop a new version of our software and needed a large team to do it. Since a project of this scale would've been very expensive in the U.S., I was looking for an offshore firm.

SOLUTION

What was the scope of their involvement?

Capanicus provides a large team of developers to help us build out our video conferencing platform, using our provided designs to integrate APIs and features. They use a variety of technologies, including Asterisk, Agilent, Linux, Apache, PHP, and other languages. 

What is the team composition? 

We work with about nine members on their team, including five developers, some graphic designers, and a QA tester. 

How did you come to work with Capanicus?

I found them on Upwork and decided to work with them based on how many positive reviews they had and the fact that they had 30–40 programmers on their team. Firms don't have that many developers if they're not doing something right.

What is the status of this engagement?

We've been working with them since April 2018 and expect to be in a beta phase in the next couple of months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As someone with over 40 years of experience in software development, I've been very impressed by the quality of work Capanicus has provided. The product is testing well internally thus far, so we're very happy with the engagement.

How did Capanicus perform from a project management standpoint?

We stay in daily contact with their team, and manage tasks through Asana. They've been very good at identifying any problems we weren't aware of and helping us solve them. 

What did you find most impressive about them?

When I flew to India to meet their team, I was very impressed by their organization as a whole, their professionalism, and commitment to excellence. 

Are there any areas they could improve?

I don't think so; any issues we've had get addressed right away.

Do you have any advice for potential customers?

Provide their team with wireframes that are as detailed as possible, so they have a lot of structure during the development process. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of New Concept Technologies, a telecom software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capanicus?

We needed additional help with both software and mobile app development. We had lost money with previous companies and wanted a better team.

SOLUTION

What was the scope of their involvement?

Capanicus helped develop software for our telecom operations. The complete system that they built includes a customer portal, admin portal, and apps for both iOS and Android. They send the products to their review departments to assess any issues before launching it to the market.

What is the team composition?

They provide teams of Java, PHP, and mobile developers.

How did you come to work with Capanicus?

We found Capanicus on Upwork, and we visited their offices. We liked their skilled staff and fair prices.

How much have you invested with them?

We’ve spent several hundred thousand dollars.

What is the status of this engagement?

We began the project in 2010, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients are pleased with the new software and app—they’ve had no issues or complaints. We’ve had a positive experience and are pleased with the process.

How did Capanicus perform from a project management standpoint?

They’ve managed the project excellently—all deliverables are produced in a timely manner.

What did you find most impressive about them?

We value that their team is trustworthy. Having a high level of dependability helps us complete the project.

Are there any areas they could improve?

There is nothing they could improve.

Do you have any advice for potential customers?

Trust their team with your project and they’ll be able to deliver.