• Visit Website
  • CONTACT
    Salt Lake City, UT

Digital Design & Development Agency

5.0
1 review

We design and develop well-crafted mobile apps and websites for Companies and Startups of all types, sizes, and industries. Our team is made up of handpicked designers, developers, and strategists who care about building products that connect, brands that grow, and companies that succeed.

 
Undisclosed
 
$150 - $199 / hr
 
10 - 49
 Founded
2012
Show all +
Salt Lake City, UT
headquarters
  • 435 W 400 S Ste 305
    Salt Lake City, UT 84101
    United States

Portfolio

Key clients: 

Apple, Harvard, Jaybird, Saga Outerwear, Owlet, Peter Reed, Nuvi and Lexington Law

Reviews

5.0
1 review
Sort by

Frontend Dev and UX App Dev for Financial Service Firm

“Canvas has done great work, and we plan to work with them on our other projects.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Canvas built native iOS and Android versions of an app. They collaborated with the internal team to develop an MVP and now provide updates on a regular basis.

The Reviewer
 
1,001-5,000 Employees
 
Salt Lake City, Utah
Nate Wood
Director of Product Management, Progrexion
 
Verified
The Review
Feedback summary: 

Unlike many other firms, Canvas was invested in the project’s success, frequently asking for feedback and how to provide better service. Their work increased sales and customer tenure while simultaneously reducing calls to the service center.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product management for Progrexion, a financial services company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Canvas?

82% of our users were coming to us on mobile devices, and we didn’t have a good mobile solution—our site wasn’t responsive, and the app didn’t work well, so we needed a partner to fix the platforms.

SOLUTION

What was the scope of their involvement?

Our internal dev team opened numerous APIs and web services for Canvas, who could then call and retrieve the data they needed. We had a few wireframes built, but they suggested improvements. They used Swift for the iOS version and Java for Android, iterating with us until we had an MVP. They now do updates, releasing a new version about every three weeks.

What is the team composition? 

We work with the founder and owner, two developers, and a designer.

How did you come to work with Canvas?

We sent out an RFP to agencies that could do both the design and development. We considered about 15 companies, and as we did research and interviews, we chose Canvas.

How much have you invested with them?

We’ve spent around $500,000.

What is the status of this engagement?

We partnered in January 2017, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because of them, we were able to increase sales and customer tenure and reduce the number of calls to our service center. We went from six to 12 sales a day and decreased from 1.1 calls per customer per month to .7 calls per customer per month. Canvas has done great work, and we plan to work with them on our other projects.

How did Canvas perform from a project management standpoint?

They’re reliable and keep me updated on project progress. We use Slack to communicate, and they require minimal oversight.

What did you find most impressive about them?

They’re always available whenever we have questions or are looking for feedback. Unlike many other firms, they’re invested in our success and consistently ask what else they can do to meet our goals.

Are there any areas they could improve?

It’d be nice if they had a bigger team so we could utilize more resources more frequently.

Do you have any advice for future clients of theirs?

Be open about project goals and jump right into the partnership. Let them provide input because they’re a smart and talented team.

5.0
Overall Score They're talented, and I hope to keep working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer