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Call Center Solutions Africa

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Tech, Talent, Equipment, Advisory

<p data-start="213" data-end="595">Call Center Solutions Africa (CCSA) is a full-service provider helping businesses launch, scale, and optimize contact centers across the continent. From <strong data-start="407" data-end="448">cloud-based platforms and AI chatbots</strong> to <strong data-start="452" data-end="513">regulatory advisory, equipment supply, and skilled talent</strong>, we deliver everything needed to build world-class customer support operations.</p>
<p data-start="597" data-end="950">With local expertise in markets like Nairobi, Lagos, and beyond, we combine <strong data-start="673" data-end="698">global best practices</strong> with <strong data-start="704" data-end="723">African insight</strong> to ensure fast, compliant, and scalable customer engagement. Whether you&rsquo;re a startup or an enterprise, CCSA helps you deploy a fully operational contact center in as little as <strong data-start="901" data-end="912">30 days</strong>, tailored to your industry&rsquo;s needs.</p>
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  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Year founded
    Founded 2022

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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate Undisclosed
    Rating for cost 5 /5

    Most Common Project Size

    $10,000 - $49,999 based on 1 review
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Call Center Solutions Africa Reviews

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    Call Center Services for Financial Services Authority

    • Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Feb. 2024 - May 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We were most impressed by their professionalism, consistency, and ability to handle high volumes."

    Dec 3, 2025
    Marketing Manager, Bermuda Monetary Authority
    Craig Ellis
    • Financial services
    • Hamilton, Montana
    • 201-500 Employees
    • Online Review

    Call Center Solutions Africa provided inbound customer support services for a financial services authority. The team handled phone, email, and chat responses, as well as QA reporting and performance summaries.

    Showing 1-1 of 1 Reviews

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