Could you share any statistics or metrics from this engagement?
It's been totally successful. We're running parallel general ledgers. We have a general ledger running in GP and on our old system. We don't yet have the inventory in sales in GP yet, but everything from our old system is being transferred to GP.
We just went live on Kronos HR & Payroll at the beginning of this year. We had them write a general ledger interface that we're feeding directly to GP. We are always getting more and more components in sync and up to speed on the new system. Some people have been reluctant to switch to the new system but, overall, people are happy. They're all happy – the owner is happy, the controller's happy, and we're just knocking away a bit at the time until we get it done.
How did CAL Business Solutions perform from a project management standpoint?
To be fully honest, I have to say we've had some issues. I've had to take over the helm on the project. If you let them go do their thing, you don't hear from them. It's really up to us to drive them, but when we drive them, they're very responsive. They have a lot of people.
We recently upgraded to GP 2015, and we had a lot of problems with the add-on vendors. Even though CAL said they're compatible, there have been a few issues where they're not really working properly.
Part of the problem has been us, because we let the ball drop. We have our regular jobs, and it's very hard to drive a project when I also have a 40-hour workweek. In fairness to them, it's been our issue as well. It's under control. We keep tabs on them. We have weekly meetings and things are going very well. It's going very smoothly. We did have some rough patches in the beginning, but I believe that that's behind us now. We're very happy with them.
What distinguishes CAL Business Solutions from other providers?
CAL Business Solutions been very good at prioritizing what needs to be done, timetabling it, and figuring out when you do what. It's been good, but nothing really unique. Not that we've done a lot of these things, but we've done a few, and they seem to be right in the curve there.
In hindsight, are there areas in which they could improve, or things you might do differently?
I wish I had more time to devote to this project. That would definitely get it done quicker because I'm on top of it every day. We have limited resources here on my team, so it's not like I can throw a bunch of people at it and direct all these different people to do all these different things. I wish we had more, but that's just not the way it works. I don't think there would be anything to change.