BytePitch

Introduce your business and what you do there.

I’m one of the core contributors and founder of a fintech services company.

What challenge were you trying to address with BytePitch?

We needed someone to supplement our software development efforts.

What was the scope of their involvement?

BytePitch is helping us boost our software development team. They’re working with us full time to write code and build our software according to our requirements.

What is the team composition?

I mainly work with the senior management team, such as the founders, CEO, and about seven of their software developers.

How did you come to work with BytePitch?

I had worked with them before from a previous company and reached out to them again for this project. 

How much have you invested with them?

So far, we’ve invested $30,000–$40,000.

What is the status of this engagement?

Our ongoing partnership started in January 2022.

What evidence can you share that demonstrates the impact of the engagement?

BytePitch has the most diligent team of people I’ve ever worked with.

How did BytePitch perform from a project management standpoint?

They perform well from a project management perspective, and we typically communicate through Discord.

What did you find most impressive about them?

We’re very impressed with their availability and responsiveness. When we need something, we can always call them up for discussions.

Are there any areas they could improve?

I’m really satisfied with their work, so I can’t think of anything they need to improve on.

Please describe your company and your position there.

I am the CTO of a fintech and lending company. We are based in London, UK and have development hubs across Europe.

For what projects/services did your company hire BytePitch?

We hired Bytepitch initially to augment our existing team. The team augmentation focused on automation, data setup, infrastructure up-skilling, support and implementation of AI / ML. Bytepitch proved their worth right from the beginning by providing excellent people, valued opinions to improve development process and a willingness to help up-skill internal teams. They progressed within FIBR to lead teams, projects and define new workstreams.

How did you select this agency and what were the deciding factors?

We considered Byteptich alongside many other development houses. We ultimately chose Bytepitch as our approach, ethos and the quality of the people matched our needs. Bytepitch surpassed our initial conversations and have been the best external team we have used!

Describe the project in detail and walk through the stages of the project.

Bytepitch were with us from the first re-design of many of our core automation systems. Bytepitch's experts helped, supported and developed our team members to optimise the speed of the delivery and resolve the most difficult technical challenges. They helped identify blockers early during design phases to build the right long term technical solutions with demanding requirements and arduous timelines.

Describe the recruitment process in detail.

We first had initial discussions with the founder Pedro through an introduction. Quickly we gained confidence on the people, approach and quality of the individual developers by engaging Bytepitch with real work.

Can you share any outcomes from the engagement that demonstrate progress or success?

After a couple of months we had a three extra large automations ready for our clients which allowed us to increase our returns. Within the first 6 months we had migrated half our internal users to a new customer service platform, Salesforce to which Bytepitch were integral. Bytepitch were key to quickly identify, inform and work with our product managers and technical teams to get the most of each of the new products and services we were building at the time.

How effective was the workflow between your team and theirs?

Bytepitch adapted to our approach using Jira, confluence and Slack for communication. They worked with us in an Agile extended team. On top of this we had regular calls to gain experience and techniques to maximise the development path for new products, services and technologies. This allowed us to increase the velocity of delivery and increase the revenue of the business.

What did you find most impressive or unique about this company?

Bytepitch had great management and well-spoken developers, and they took the time to understand our business. They are also very professional and passionate about technology, delivery and the product. This is an impressive, unique and rare combination to find!

Are there any areas for improvement or something they could have done differently?

With all of our extended remote teams and agencies we experienced some initial joint working challenges, except for Bytepitch. Bytepitch from day one hit the ground running. When, once there was a great fit between a team member and the particular delivery we were doing, they worked with us to resolve it proactively.

Introduce your business and what you do there.

We’re a mathematical modeling consultancy. We produce mathematical models to solve complex problems in the fields of defense, infrastructure, and engineering. I’m the principal software engineer.

What challenges were you trying to address with BytePitch?

We needed more development support, but it was difficult to find affordable resources in London. We hired BytePitch to work in collaboration with our internal team.

What was the scope of their involvement?

They supplied us with multiple software engineers that we work with on multiple projects. They primarily help develop web applications and APIs. Most recently, they helped us develop an optimization web application for a client of ours that owns and operates a dockyard. For that project, they used Python, in addition to other technologies. We typically use Python and React for development. 

There is some design work involved, but our software products' design isn’t as big of an issue as it would be with a SaaS product. 

What is the team composition?

We’re working with five people from BytePitch at the moment. They come from a variety of roles, including project manager, solutions architect, and software engineer. 

How did you come to work with BytePitch?

We looked at several different options, but BytePitch was recommended to us personally. They seemed to be the best option for us based on both quality and price. 

How much have you invested in them?

We’ve invested about €200,000–€300,000 (approximately $242,206–$363,309 USD). 

What is the status of this engagement?

We started working together in January 2020, and our engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

They’re actually helping us develop metrics to measure our software outputs right now. 

Anecdotally, we’ve gone from having a shortage of people available to work on projects to being able to hit deadlines, keep costs down, and better manage incoming project requests. 

How did BytePitch perform from a project management standpoint?

I only have good things to say about their project management skills. They’re a real partner for us. We use Slack and have daily standups with them. 

What did you find most impressive about them?

They’re very good at sourcing skilled developers. Everyone we’ve worked with knows what they’re talking about and can understand our work. They’re able to provide teammates with a variety of skillsets, and their costs are very competitive. 

Are there any areas they could improve?

Sometimes, it takes them a week or two to provide a resource if we need to scale up for a project. I’d love to see them grow the size of their team. 

Introduce your business and what you do there.

I’m the CEO of Quala, a venture-backed startup. We offer a customer success platform. 

What challenge were you trying to address with BytePitch?

We wanted more capacity in our engineering organization. I leverage them to scale up those efforts quickly.

What was the scope of their involvement?

BytePitch is a scalable source of full stack engineers. We’re a Node.js shop with a React frontend, and we needed engineering capacity for both the front- and backend. As we worked together, I found they had deep expertise in data science, so we leverage that. About 50% of their work for us has been in data science.

We’ve integrated them as full team members. The engineers from BytePitch participates in our daily standups, peer reviews, and meetings for estimation, planning, and architecture. They’re always on the more important tasks for any project at any given time. For example, one area is an app that programmatically delivers insights to customers based on data coming into our system. BytePitch dove deep into understanding the shape of our customer data and figuring out how to come up with good insights from that.

What is the team composition?

I work with three people: two full-time engineers and one manager. The two full-time resources are day-to-day

How did you come to work with BytePitch?

They were a referral from a friend. When it comes to contractors, I’m quick to try them out in a quick sprint and, if we like each other and it’s a good fit, continue working together. BytePitch fell into that category. They ramped up fast and added value very quickly. They also have strong communication skills, which is not always the case with an offshore company, and a good price.

What is the status of this engagement?

We started working together three or four months ago. I plan to keep them indefinitely.

What evidence can you share that demonstrates the impact of the engagement?

Their speed to ramp up to a fully-fledged team member was one of the fastest I’ve ever seen. That’s a really strong thing when dealing with a contractor. Their ability to jump into our technology, understand the business, pull down features, and run asynchronously is great. Their delivery is equal to my US-based engineers.

How did BytePitch perform from a project management standpoint?

We have strong project management and engineering leadership in-house, so BytePitch offers just single contributors that jump in and help deliver. We haven’t leveraged their project management. 

What did you find most impressive about them?

The communication’s been really strong. Pedro (Founder) is my account sponsor, and he feels like a real partner. When COVID-19 hit and I needed to reduce spending, I was able to work with him in a pragmatic way to share that burden together. They’re like a part of the team. When they show up to a meeting, I like having them around. The team is fun to work with.

Are there any areas they could improve?

No, I’ve been happy overall. 

Any advice for potential customers?

Just dive in, integrate BytePitch as part of the team, and empower them. I think they’ll be a great extension of your team.

Please describe your company and your position there.

Cargonexx matches trucking demand and suppy to create the most efficient road freight connections, benefiting shippers, carriers and the environment at the same time.

For what projects/services did your company hire BytePitch - Software Labs?

With a new product planned for launch, we asked BytePitch to help us ramp our development efforts by extending the project team with skilled engineering power and hands-on, getting-things-done mentality.

What were your goals for this project?

Build and bring to a shippable state our new product.

How did you select this vendor?

Evaluation of several options in various locations.

Describe the project and the services they provided in detail.

BytePitch extend our product development team with engineers. BytePitch's engineering capacity became part of our everyday work, as if they were engineers.

What was the team composition?

3-5 People, full-stack team.

Can you share any information that demonstrates the impact that this project has had on your business?

BytePitch's engagement helped us to move faster than we could have on our own, allowing us to hit the market faster with a product that's picking up traction.

How was project management arranged and how effective was it?

Project management was done in-house. BytePitch's Engineers easily integrated into our processes and quickly became active members of the development team. From an administrative side, BytePitch ensured frequent touch-points to ensure quality of their services.

What did you find most impressive about this company?

Fast-moving, easy and flexible yet very professional administrative processes. They have great engineering skills.

Are there any areas for improvement?

All improvement potential that was discovered along the way was quickly addressed and resolved.