Now is the time to build. Build with Pride!

Bytelion is an industry-leading, veteran-owned, mobile and digital product agency. Our team of world-class user experience designers and brilliant coders, works with clients such as Pier1, John Hopkins Medicine, Black & Decker, Jacobs Engineering, Carefirst and many others. 

Our Service Offerings Include:

  • Design Sprints
  • Prototyping & Concept Development
  • Lean Product Design
  • iOS App Development
  • Android App Development
  • Web App Development
  • Bot and Conversational Interface Development
  • Interactive TV Development
  • Xamarin Development
  • Quality Assurance & Automated Testing
  • Mobile Backend Engineering
  • Security & Compliance
  • App Analytics and Reporting
  • Growth Marketing
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2011
Show all +
Hunt Valley, MD
headquarters
  • 11350 McCormick Road
    Hunt Valley, MD 21031
    United States
other locations
  • 660 Pennsylvania Ave SE , Suite 204
    Washington, DC 20003
    United States

Portfolio

Key clients: 
Pier1, KeyW, Johns Hopkins, Stanley Black & Decker, Lifebridge Health, Carefirst BCBS, Volunteers of America, LawIQ, Argo, Snag-A-Slip, Preferhired, TEDCO ,Samegrain, Everseat, Pixelligent, Emerging Technology Center (ETC) Baltimore
Everseat - healthcare appointment scheduling app Image

Everseat - healthcare appointment scheduling app

The Client Challenge

Everseat allows users to get the reservations and appointments when they want by eliminating the need to call.  Founded by a veteran software CEO and an ENT surgeon, the platform grew from a real doctor’s business challenge. The founders were looking to build a full suite application to give users the ability to book an appointment at their fingertips.   In addition to making booking appointments easier for

consumers, Everseat also gives professionals and providers the ability to fill empty appointments. Last minute cancellations occur in any appointment based business; Everseat gives the provider the ability to fill that very slot quickly and efficiently.

Everseat came to Bytelion in the pre-development stages looking for a full service team to design wireframes, prototype solutions, design APIs and solidify their technology stack.

The Bytelion Solution

During the development of Everseat, Bytelion utilized a cutting edge BaaS platform to host a slick User Interface for doctors offices as well as a highly branded iOS iPhone and Android application . Following agile methodologies, the team was able to quickly switch focus from a responsive web app with a pay per use business model to a mobile first strategy that was free to the end user but charged the service providers on a monthly basis.

Same Grain -Privacy first social discovery app Image

Same Grain -Privacy first social discovery app

The Client Challenge

SameGrain asked Bytelion to develop a privacy-first, social discovery application for both web and mobile platforms utilizing a MVP (minimal viable product) they had developed. The purpose of the application was to create a safe  and engaging place where people could meet based on commonalities of interest or geography, but with privacy and anonymity as the primary differentiator from other social

networking sites.

View Case Study

https://www.bytelion.com/portfolio/samegrain/

The Bytelion Solution

Bytelion completely redesigned the initial prototype for user experience and aesthetics, and worked collaboratively to create an award-winning application. We created a new look and feel for the web platform as well as the mobile application, and created complex algorithms to match personalities based on multiple connections. We also developed machine learning systems to improve the matches over time, and continue to work closely with SameGrain to enhance the platform’s functionality as well as new products and match points.

SameGrain  has received multiple industry accolades, including the Appy Award for best social sharing app and the Best Mobile App Award. SameGrain also recently received a four out of five star review from iPhoneLife magazine and the app has been featured in multiple publications.

https://www.bytelion.com/portfolio/samegrain/

LawIQ - AI driven Energy Trading Insights Image

LawIQ - AI driven Energy Trading Insights

The Client Challenge

LawIQ, a fin-tech energy regulatory DC startup was looking to develop a unique analytical tool which would allow large energy market investors a single source of data analytics to make high stakes decisions.  The decisions affect various companies ranging from oil and gas developers to contractors and financiers.  LawIQ had a unique set of challenges and was looking for support in UI design, web platform

development, and critical data processing of legal documents.   The Bytelion Solution

Bytelion was selected to partner with LawIQ early on to conceptualize, design and implement the web platform. Bytelion analyzed and prototyped solutions, developed language extraction for large-scale data input, and collaborated on sleek UIs and visualization of the final product and design. The result is a complex, high volume storage and processing system capable of delivering actionable results to Fortune 500 companies.

Argo Nav  Image

Argo Nav

Argo is available on iOS and Android as a free mobile, social and navigation app made for boaters by boaters. Think of it as the "Waze" for boating. Argo allows boaters to connect with others while out on the water, plan trips with friends, and safely navigate the waters. 

 

Reviews

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Custom Dev for Adolescent Depression Awareness Program

"They produced a world-class product all while ensuring our needs and expectations were being met."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2019 - Jan. 2020
Project summary: 

Bytelion architected and developed a custom learning management system to raise awareness about mood disorders in adolescents. The solution is geared toward educating high school teachers.

The Reviewer
 
10,000+ Employees
 
Baltimore, Maryland
Mary Beth Beaudry
Admin Director, The Johns Hopkins Mood Disorders Center
 
Verified
The Review
Feedback summary: 

Using a learning management system resulted in more widespread training, allowing teachers in remote areas to access critical resources. It was also instrumental in better positioning the Adolescent Depression Awareness Program to apply for grants. Bytelion was timely, approachable, and thoughtful.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Johns Hopkins University School of Medicine Department of Psychiatry is internationally renowned as a leader in the field of psychiatry. The Adolescent Depression Awareness Program (ADAP) was developed in response to the emerged public health problem, suicide in adolescents. I am the administrative director for the Johns Hopkins Mood Disorders Center and am a supported of ADAP.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytelion?

Bytelion was responsible for developing our architecture and learning management system, to educate high school teachers about mood disorders in adolescents, enabling the delivery of an evidence-based depression education curriculum to high school students.

Their expertise made the educational experience more streamlined and engaging for learners with incredible design elements. Through their vision and communication skills, they helped articulate a vision for the future, designed to meet our future needs and facilitated our growth

What were your goals for this project?

The goal was to build a custom software tool to allow us to increase the accessibility and sustainability of the Adolescent Depression Awareness Program (ADAP). With this learning management tool, we can now automate the educational process for teachers.

This allows greater dissemination of the program by improving accessibility and decreasing cost associated with in-person trainings and travel. This also allows for more efficient use of faculty and teachers' time without compromising quality.

SOLUTION

How did you select this vendor?

We went through a competitive bid process. We issued an RFP where we evaluated several options to build this tool for us. After reviewing several applications and meeting with representatives, Bytelion had the strongest command of what we hoped to achieve, were the most effective communicators, and their offering was both competitively priced and provided the scope we were hoping to achieve.

Describe the project in detail.

The Bytelion team managed our project beautifully. At the onset, we met to review and confirm our understanding of the project and the scope of work. The Bytelion project team were exceptional in their communication and commitment to the project.

The team went through an agile design process to determine the features and functionality needed within the learning management system. Once that was finalized, low-fidelity and high-fidelity designs were created for both the marketing website and learning management system.

Those designs were then translated into the functional tools we now use to educate school-based professionals across the country. The project team maintained ongoing communication and met and exceeded our expectation.

What was the team composition?

Bytelion contributed to the project a project manager, designer, Ruby on Rails developer, web developer, and quality assurance engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The learning management system has enabled us to reach more teachers, particularly those who are underserved or are in remote locations we normally would not be able to serve.

School administrators are sharing the tool amongst their peers and their educators, which is only increasing ADAP’s ability to enable more teachers to educate their students and parents on depression. The tool has also allowed us to promote the program and positions us to be better positioned to apply for grants that previously would have been cost prohibitive.

How effective was the workflow between your team and theirs?

Excellent. Bytelion was exceptional. They communicated effectively at every stage of the process. They were responsive and masterful.

What did you find most impressive about this company?

By far Bytelion has been the best company with whom we have worked. Professional, approachable, conscientious, exacting. They consistently met deadlines and respond to concerns immediately. They produced a world-class product all while ensuring our needs and expectations were being met. Simply the best.

Are there any areas for improvement?

There were no areas for improvement identified. We had the most positive experience and will seek them out in the future when we have a need.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Veteran Nonprofit

“Bytelion is always responsive and accommodating whenever we face emergencies or last-minute feature development.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. - Dec. 2019
Project summary: 

Bytelion built a database of resources for a nonprofit that serves military families. Working in Ruby on Rails, they redesigned the site to include a newsfeed, analytics, and better mobile compatibility.

The Reviewer
 
11-50 Employees
 
Alexandria, Virginia
Jennifer Bingham
Product Director, Code of Support
 
Verified
The Review
Feedback summary: 

Monthly users have increased, and the site is much easier to navigate. Bytelion is flexible and communicative, and their process runs smoothly. Their staff is helpful and professional, and they explain technical details in ways that are easy to understand.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a non-profit committed to helping military and veteran families. I'm a product director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bytelion?

We're developing a database of resources for military families. It allows users to look up services. We used Bytelion as a tech developers.

SOLUTION

What was the scope of their involvement?

Based on feedback from military families and case managers, they built the platform out and added new features. They redesigned our entire site, and the features they created included a newsfeed and a suite of analytics that showed popular searches and demographics of our users.

They built our enterprise model from scratch, which helps us manage the large organizations that use our services. They also improved the mobile compatibility for the whole site. They worked on our old system, which was built on Java, and our current system is built using Ruby on Rails.

What is the team composition?

We normally work with a team of about four to six. Two other engineers came on whenever a regular team member was away or on vacation.

How did you come to work with Bytelion?

One of our board members worked with them on projects for his personal business. He recommended them to us. They were hired by my predecessor, so I'm not completely certain of the selection process. From what I can gather, they were willing to negotiate with us, and their owner is also a veteran. Our cause was close to his heart, and he knew exactly where we were coming from.

How much have you invested with them?

Our contract was for $575,000.

What is the status of this engagement?

We started working together in January 2019, and the project will wrap up at the end of December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

On average, our monthly users have definitely increased, and the site is much easier to use and to navigate. Bytelion is always responsive and accommodating whenever we face emergencies or last-minute feature development.

How did Bytelion perform from a project management standpoint?

They're very flexible, and they are willing to add on extra hours when we need them. They manage the project well, and we never have any surprises. We work in an agile scrum framework, and billing is always on time. Updates are communicated through our Slack channel, so we can see everything is in real-time. I never have to worry about miscommunication, and the whole process is seamless.

What did you find most impressive about them?

Everyone on their staff is incredibly helpful, and their professionalism is great. They are easy to work with, even though I don't have a strong tech background. They never make me feel intimidated.

Are there any areas they could improve?

I don't have anything they should improve; they do a great job.

Do you have any advice for potential customers?

Take advantage of their services. They are an independent company, but they always brought me into conversations they felt I should have a say in. Engage with them, even if the technology goes over your head.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Their scheduling was great, though the ranges they provided occasionally made planning difficult.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Everything they provide exceeds our expectations. They really embraced the project.
  • 5.0 NPS
    Willing to refer
    They did great work, and I would happily recommend them.

Website Design for a Healthcare Startup

"She was just as passionate about our mission as we are, and that came through in her high-quality work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Apr. 2019
Project summary: 

Bytelion produced a company website, a marketing document detailing brand values, and business cards.

The Reviewer
 
1-10 Employees
 
Cleveland, Ohio
Nicole Jelovic
Director of Client Success, emVitals, Inc.
 
Verified
The Review
Feedback summary: 

The vendor seamlessly delivered the desired services within a tight timeline. Clients and partners have offered positive feedback, and quality leads have expressed interest. Bytelion's exceptional communication skills were complimented by their active listening and accessibility. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

emVitals partners with employers and providers to transform the way behavioral healthcare is delivered. emVitals delivers a proactive emotional health solution that employees can access anytime, anywhere.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytelion?

Company website. One-pager. Business cards.

What were your goals for this project?

As a new start-up, we had no marketing assets and needed to create a website and other materials to help us get out into the market that conveyed our mission and value.

SOLUTION

How did you select this vendor?

Bytelion came highly recommended by trusted advisors and, when we began discussions, we were impressed with the skill and expertise of their team. We felt like they would be the right partner to help us bring our brand out into the world.

Describe the project in detail.

Bytelion created our company website. They also created a marketing one-pager to describe our value to potential partners. Finally, they designed our business cards.

What was the team composition?

We mainly worked closely with UX designer, Bobby Hough, around concept and design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've received a great deal of positive feedback from clients and partners on the website and the materials we created with Bytelion and have also been able to develop strong leads very soon after completing the project.

How effective was the workflow between your team and theirs?

Working with Bobby was wonderful. She was a fantastic communicator, listening to our needs and guiding us to a great end result. It was easy to get in touch with her and get time with her, whether through email or telephone, and we were able to finalize our project in a relatively tight timeline. She was just as passionate about our mission as we are, and that came through in her high-quality work.

What did you find most impressive about this company?

We were just so happy with how smooth the process was from the very start and how skillfully Bytelion was able to get us to a great end result.

Are there any areas for improvement?

No, we were incredibly satisfied with the process and the end result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Update for AI Coaching Platform

"Everyone I met was both super smart and nice. I can't say enough good things!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2018 - Apr. 2019
Project summary: 

Bytelion refreshed an iOS and Android app built using Xamarin. This involved adding new features, which meant updating a UI to support voice files. 

The Reviewer
 
11-50 Employees
 
Maryland
President, AI Coaching Platform
 
Verified
The Review
Feedback summary: 

The app functioned seamlessly after Bytelion's updates. The team has an effective workflow, augmented by organization skills and consistent communication. They were accommodating to stakeholders' requests.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a SaaS company that helps customer facing teams to improve customer experience and increase sales. Our AI-powered coaching platform enables employees to practice company messaging and improve oral communication skills.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytelion?

Mobile app development

What were your goals for this project?

Our mobile app enables users to get their audio recordings to our cloud-based service.

SOLUTION

How did you select this vendor?

We interviewed 5 different app development companies and found that ByteLion offers the best communication and support and the highest caliber deliverables.

Describe the project in detail.

We needed to update our app built in Xamarin for both android and iphones. We were adding new features than entailed putting user audio recordings in groups and updating the UI to support it.

What was the team composition?

We interacted with the project manager and our developer was also able to interact directly with the app developer. This open communication enabled us to work quickly and efficiently, particularly since Bytelion was inheriting code that was written by someone else.

Bytelion took responsibility to not only test, but help me get the updated app deployed in the app stores. That was a huge help since I had some trouble navigating the apple developer site.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our app worked very well after Bytelion made the needed updates.

How effective was the workflow between your team and theirs?

The workflow was excellent. They were very well organized in tracking requirements and communicating progress. They also accommodated minor requests that came up along the way which weren't in the original requirements doc. I know that was a pain in the neck, but they still accommodated me which was very kind of them!

What did you find most impressive about this company?

They are great people, I love the folks at Bytelion. Everyone I met was both super smart and nice. I can't say enough good things!

Are there any areas for improvement?

I was very impressed with Bytelion and wish I could hire them for every project!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Healthcare Company

"They were always in sync with our near-term goals, our budget and our client demands."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2018 - Ongoing
Project summary: 

Bytelion designs and custom-develops scheduling software that communicates with medical software platforms. This involved web and mobile programming, API integrations, and data security compliance.

The Reviewer
 
1-10 Employees
 
Baltimore, Maryland
Jeff Peres
CEO, Everseat
 
Verified
The Review
Feedback summary: 

An expert group, Bytelion has seamlessly delivered exceptional results, enabling stakeholders to win large contracts. Their consistent, responsive communication and positive attitude foster a close collaboration. They're invested in supporting the company and behave like a true partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and CEO of Everseat. We started this company in late 2013. Everseat is a software platform that facilitates patient self scheduling and digital waitlist management.  Our sector is healthcare - specifically focusing on medical practices, dental practices and large enterprise groups (such as hosptials and health systems).  The key benefit of our software is that patients can go to a website and schedule a visit with their dermatologist, dentist, pediatrician, etc.  Much like the travel and lodging industries - consumers often seek to self-serve and not have to speak on the phone to an agent.  As the CEO of a small startup, my position involves many roles including overall vision, product planning, business development, sales, customer support and fund raising.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytelion?  

Everseat hired Bytelion for custom software development - for both web and mobile applications in the healthcare sector.   Everseat launched a dynamic scheduling and waitlist technology so that patients could schedule with medical and dental practices around the United States. 

The appointment scheduling occurs on the medical practice website as well as a proprietary mobile application.  In addition to the design and developent of the software and mobile app, Bytelion was responsible for two other critical components. 

The first element was API integrations with some of the country's leading electronic medical record (EMR) and practice management (PM) companies.  These bi-directional integrations are sophisiticated vehicles for passing information back and forth between the Everseat solution and the EMR in the medical office. 

The actual schedule and various appointment types reside within these EMR and PM systems.  There are over 100 EMRs in the US, and Bytelion handled integraiton with some of the leaders in this space. 

The second key element was overall security and data privacy.   Bytelion worked with Everseat to ensure that our software platform met the sophisticated secuirty and HIPAA standards that large entreprise healthcare clients require.  The healthcare space has some specific secuirty and privacy guidelines and we could not have navigated this arena without Bytelion's expertise.  

What were your goals for this project? 

When starting, our initial goal was to introduce a basic MVP (minimally viable product) tool that we could test with early clients and focus groups.  Bytelion did a fantastic job with this. 

Again, software development is key - but even more important for these early days was clear and consistent communication.  Once we were able to launch our first version - the goals became tied to growth, expansion, scalabiity, security and complex integrations.   We are very happy with the outcome.  

 

SOLUTION

How did you select this vendor?

Baltimore has a number of software development shops.  We've interacted with all of them.  When making the decision about a key software partner, we looked at 5 key criteria.

1 - Experience and background

2 - Talent

3 - Attitude / Passion / Drive

4 - Communication Style

5 - Cost

Bytelion was the best fit for us because they had strength and depth across all of these factors.  We really took our time interviewing them - and we had multiple meetings with Bytelion and we also spoke to 4 of their existing or prior clients.

We found that software skills are really only one piece of the puzzle and that attitude and communication style are critical, especially when projects become complicated.  

Describe the project and the services they provided in detail. 

As noted in a different question above, the project included design and development of sophisticated scheduling software that must connect and communicate with installed medical software platforms (EMR and PM systems) around the United States.  

What was the team composition? 

The great thing about the team composition at Bytelion is that we could flex up & down as needed.  They were always in sync with our near-term goals, our budget and our client demands. 

We received direct CEO attention when it was appropriate, but we also regularly interacted with more than 10 software and IT professionals across the Bytelion team. 

Specifically - the team consisted of a project lead (project manager), two senior back-end software developers, two senior front-end developers, one QA person, one design person, one mobile expert and one integration and API expert.  

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results were outstanding and we are definitely giving 5 stars on the rating.  Not only did Bytelion get our initial MVP live, but they positioned Everseat to scale and win some large and prestigious contracts. 

I can also share that Bytelion helped Everseat structure and implement its first "white label" project and this was done cleanly, efficiently.  A third party wanted to bring our software to market under a different brand within a different UI / UX. 

This could have been incredibly complex and messy - but Bytelion did a tremendous job.  This has huge value because it ultimately helped facilitate the sale of our company.  

How was project management arranged and how effective was it?

Project management was great.  We used Jira for sprint management and we used Slack and daily scrum calls for communication.  The team at Bytelion was highly responsive and engaged in all parts of the development and support of the platform.  We a select number of Slack channles - we could reach key team members immediately and get almost instant feedback or support.  

What did you find most impressive about this company?

To me - there were two incredibly impressive items:

1) Bytelion becomes part of the team.  They act and feel like they are part of the company.  Like employees that are loyal, dedicated and really engaged.  They take a level of pride and commitment that was / is amazing.  

2) Response time:  Bytelion respondes to questions, problems and inquiries within minutes.  Once we submit a question - we get a response almost immediately.  

Are there any areas for improvement?

No.  No real areas for improvement.  Overall great team and great process.  

 

5.0
Overall Score Definite 5. For the points I mentioned above. Not only exceptional development skill, but critical thinking, passion, curiosity and kindness.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Organized, efficient, consistent and committed. Daily scrum calls at 9am to review all details from prior day. Attention from senior level execs.
  • 5.0 Cost
    Value / within estimates
    Fair and reasonable. It is a horrible idea to cut corners in enterprise software development. Bytelion's fees were very real - but fair.
  • 5.0 Quality
    Service & deliverables
    Bytelion's work was meticulous, well documented, well planned and thorough.
  • 5.0 NPS
    Willing to refer
    100%. Bytelion brings this special combination of outstanding skills but also empathy, enthusiasm, passion and curiosity. Those elements were key.

Mobile App Development for People Matching Startup

"The engagement was so rewarding because of the passion and excitement they brought..."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Oct. 2013 – June 2016
Project summary: 

Bytelion created a mobile app, which included services such as testing, UI/UX design, and backend development. 

The Reviewer
 
2-10 Employees
 
Baltimore, Maryland
Eric Eller
CEO & Co-Founder, SameGrain, Inc.
 
Verified
The Review
Feedback summary: 

The app received thousands of downloads shortly after its launch, positive ratings in the App Store, and awards for its design. The solution has continued to function flawlessly, requiring minimal support. Bytelion expertly managed complex tasks using a responsive, well-organized working style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of SameGrain, an app that matches people based on what they have in common. It helps people connect, not necessarily romantically, but for all types of reasons. 

The app has been used to help people make friends in a new city or new university. We’ve had use cases where people are facing new challenges in life and they want to connect with other people, but don’t feel comfortable using traditional social media to do so.

The typical user answers over 100 questions, and each question has multiple data points. So, each user could have 400 data points to match with the other users.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bytelion?

When we first engaged with Bytelion, we only had an app prototype (testing out early algorithms for matching people together), and we were looking to commercialize it into a mobile app.

SOLUTION

What was the scope of their involvement?

They helped us with the mobile app UX, and also helped with backend infrastructure to support and manage all the data we were collecting. 

The app involves millions and millions of data points to match one user to another. There is a large amount of data aggregation and moving occurring. 

The UX includes ways to answer questions, view your own data, see how you connect with others, message others, and set up and join group chats.

It was an agile development process where we didn’t know all the requirements from the beginning. So, we started with an early design effort. Then, we moved into designing the app and supporting backend server features.

Later on, we hired a data scientist internally. We worked with that resource and Bytelion to develop large-scale services to support a matching analysis for thousands of people.

We used Heroku to support frontend features, and the bulk of the heavy lifting was done on AWS. Most of the backend was written in Python using the Django framework, and the machine learning component was written in R.

Since the app launched, they have provided periodic services just to update security certificates and patch different technologies.

What is the team composition?

On average, there were about five team members assigned to the project at any given time. We peaked at around 10 members.

We had a full-time project manager throughout the engagement, and then we had two user experience designers at certain times during the timeline.

The project manager was my main point of contact. Initially that was Tony (Former COO, Bytelion). Then, over the last year, we’ve worked with 2–3 other project managers.

How did you come to work with Bytelion?
 
We were introduced to the team through one of our early investors. 

How much have you invested with them?

We invested over $1.1 million in their services.

What is the status of this engagement?

We officially started working with them in October of 2013, and we finished up in June of 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app had 100,000 downloads from October through March. Everyone that reviewed the app gave it four or five stars. It continues to run flawlessly to this day. It’s been extremely stable considering we’ve put little technical investment into it since the partnership finished.

Also, we won two design awards for the app early on. SameGrain has a unique natural design, which is really interesting. It’s a complicated interface, but Bytelion made it simple to use by streamlining the UX.

How did Bytelion perform from a project management standpoint?

They had a phenomenal project management style. Early on, it was a complicated process with a lot of moving pieces (e.g. complex design and the backend machine learning algorithm). But, they did a great job. They were well-organized and knew the technology inside and out. 

We worked with people based in the US and some in South America, and they were all fantastic. We really enjoyed working with them. Everyone was extremely responsive with great communication skills. 

What did you find most impressive about them?

The engagement was so rewarding because of the passion and excitement they brought to the project. They were fully invested in its success, not just in the hours that they could bill. 

It was great to see people putting in time over the weekends and evenings when we were doing a launch or customer demo. They were always available to put in an extra test, an extra day’s work, or an extra refinement to a graphical interface to really make it pop.

Are there any areas they could improve?

I wouldn’t put this on Bytelion, but the current style of development keeps documentation to a minimum. You want just enough documentation so that you can proceed effectively and communicate well, but you don’t over-document things.

But, looking five years back, it would be nice to understand why we were doing some of the things we were doing. This would be useful in case we have to go back and re-work something.

Do you have any advice for potential customers?

Bytelion is very transparent. There is no separation between what the customer sees and doesn’t see. Overall, this really helps communication. But, a potential client needs to make sure they have the right resources available to manage the project effectively from the customers' point of view. 

Their team will try to keep moving forward as quickly as possible. In many cases, I was the bottleneck. So, future clients need to know what they’re doing in order to keep the bus rolling and keep the momentum going.

5.0
Overall Score They were a joy to work with. The CEO was extremely passionate and supportive, and we were well-matched with the project manager.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline they committed to.
  • 5.0 Cost
    Value / within estimates
    The cost was extremely reasonable, and given the end result, the value was phenomenal.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond about communication and provided high-quality results that are still working nearly flawlessly today.
  • 5.0 NPS
    Willing to refer
    I would look forward to working with them again any day.

Website, App, & Integrations for Slip Company

"Each employee I meet from Bytelion is talented, professional, and receptive to client ideas."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

Bytelion revamped the UI/UX for a web platform, created a mobile app, and created the necessary integrations for a boat slip company. 

The Reviewer
 
11-50 Employees
 
Annapolis, Maryland
Product & Technology Manager, Snag-A-Slip
 
Verified
The Review
Feedback summary: 

Bytelion's efforts were met with positive reception and directly resulted in increased site bookings. The team is forward-thinking, creative, and works to find exceptional solutions. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Snag-A-Slip connects boaters with available boat slips and moorings, while also showcasing marinas via digital channels. The mobile-responsive website and mobile apps allow boaters to explore marinas by region, city or marina name and then search for slip availability based on travel dates, vessel dimensions, and power requirements. Boaters can pick their preferred marina based on amenities, location and availability and book immediately with any credit card. There are no booking fees associated with the service, which is available from Canada through the Caribbean. Snag-A-Slip mobile apps are available for free download on the App Store and Google Play. I am the Product and Technology Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytelion?

Founded in 2015, we were achieving success in our first two years of business, but quickly outgrew our capabilities with the legacy website hosted in an off-the-shelf CMS. Additionally, we did not have a mobile app to offer our boaters. Snag-A-Slip hired Bytelion to build a custom platform for both web and mobile to provide our business with faster performance, world class design, and multiple third party integrations.

What were your goals for this project?

The solution needed to address existing UI/UX and backend issues associated with the current platform, as well as provide improved speed, integration capability, and improved user experience.

SOLUTION

How did you select this vendor?

As we searched for a new development partner, Bytelion was recommended to us by an advisor of the company. We considered several local and other development companies for the project, however, Bytelion provided the most comprehensive plan for how to move forward with redeveloping our platform. This has proved to be an excellent decision. Unlike many vendor relationships, we are not simply an account at Bytelion. Their team members take a genuine interest in our project, progress, and success; and they feel as if they truly are part of our team, which is what makes our vendor relationship work so well.

Describe the project and the services they provided in detail.

Bytelion started by meeting with us and reviewing our current platform, requirements, and wish-list in full detail. They did thorough market research and came armed with the latest trends, technologies, and best practices for creating a high-end user experience. We met with their team of designers to go through workflows, wireframes, and design mockups. Working in an iterative, Agile environment, Bytelion paired the power of PaaS (platform as a service) systems to create a platform that can support web, mobile, and multiple third-party vendors and systems. Bytelion implemented an architecture that includes well-designed, RESTful APIs to reduce the time to market and offer additional revenue streams across Snag-A-Slip’s reservation systems, search, SEO, and administrative work.

What was the team composition?

Our project team has had a varied team size, depending on the needs of the project, but Bytelion was able to provide best-in-class backend, frontend, and mobile engineers, as well as designers, quality assurance analysts, and project managers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With our new platform as well as the features added through continuous development, we have seen significant growth in users and bookings on our platform.

How was project management arranged and how effective was it?

Project management at Bytelion is very impressive and utilizes Agile methodology. The team utilizes tools such as Jira, Confluence, Postman, Slack, Google Suite, Github, Basecamp, Aha.io, Test Flight, and more to work successfully in a collaborative and iterative environment. Clients have full access to their team members, and not just to their project managers. Bytelion works in two-week sprints, delivering timely and informative sprint reviews to their clients.

What did you find most impressive about this company?

I find the team at Bytelion to be easy to communicate with, creative, and forward thinking. They continue to help our web and app presence rise, and we can point to significant growth based on the development work from Bytelion. I have found that Bytelion manages to hire extraordinary designers, developers, QA analysts, and project managers. Each employee I meet from Bytelion is talented, professional, and receptive to client ideas. Moreover, I have been thoroughly impressed by the level of technical aptitude and skill of every Byelion employee.

Are there any areas for improvement?

I have no comments on areas for improvement at this time. Whenever any issues do arise, which is rare, Bytelion deals with them quickly and efficiently.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Clinical Adherence Service

"...the project was an outstanding success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Dec. 2017
Project summary: 

Bytelion assisted with custom software development for an entire mobile app and its backend for a project in conjunction with the CDC. Their work included UI/UX design, feature deployment, and ongoing support.

The Reviewer
 
11-50 Employees
 
Baltimore, Maryland
CTO, Patient Management Solution Company
 
Verified
The Review
Feedback summary: 

The project team delivered the app on time and within budget despite having a tight timeline up against them. Bytelion communicated all progress consistently throughout the project and produced top-quality software that was thoroughly tested.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was the CTO of a patient management solution company at the time this project was done.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytelion?

Custom software development

What were your goals for this project?

The project involved subcontracting software development work to complete a full mobile application and backend for a project with the CDC.

SOLUTION

How did you select this vendor?

They were highly recommended from other companies we trusted

Describe the project and the services they provided in detail.

Bytelion did the full UI/UX design, project management, software engineering, deployment and ongoing support for this project in a very tight timeline with often difficult deliverables.

What was the team composition?

  • three software engineers
  • one designer
  • one project manager
RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Delivered on time and on budget with short timeline up front, getting the project out of a potentially difficult situation of unmatching timelines.

How was project management arranged and how effective was it?

PM was excellent. Progress against deliverables communicated appropriately, budget / expenditure professionally managed. We were aware of project status at all times, which is often difficult to deliver consistently.

What did you find most impressive about this company?

We were very impressed with the quality of software delivered, the thorough testing and QA methodologies employed, and overall project management.

Are there any areas for improvement?

Very little to improve; the project was an outstanding success.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer