Bytechimp

BACKGROUND

Please describe your company and your position there.

We are a mid-sized IT company that deliver custom solutions and also develops proprietary SAAS products for European market. I am product owner for such SAAS products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bytechimp?

We hired Bytechimp to help us create the series of CyberSecurity awareness courses that would consist of 1.5-2 minutes long 2D cartoon depicting a life-like scenarios for cybersecurity failures and 5-7 long 2D animated tutorials going into the depths of the subject.

SOLUTION

How did you select this vendor and what were the deciding factors?

I went through at least a dozen of other vendors and immediately found that Sam and his team are very customer-focused and really make their best efforts not just during the contract but even before it to make sure we are a perfect fit with them. Also the price for services was very competitive.

Describe the project in detail and walk through the stages of the project.

We created several episodes of animated tutorials with voiceovers. Each stage would include a detailed storyboarding and the animation part. I am difficult person to work within the way that I am really demanding for the details that other people don't even seem to notice, but these guys never said a word and just made it as I needed.

I haven't met more customer-focused team than these guys, hands down. My additional requirement was that I needed source files since I have to localize the content to other languages and I must say that files were mostly very well organized to do that efficiently.

How many resources from the vendor's team worked with you, and what were their positions?

There were a project manager, storyboard artist and animator working with us. Project manager always took good care of us to the very end.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We created a content that goes long way and sells our SAAS platform services very successfully. I dont think anything else can demonstrate successful outcome any further.

How effective was the workflow between your team and theirs?

Very effective. Guys kept being online and delivering comments/questions/answers.

What did you find most impressive or unique about this company?

I think it's their customer-focus. They never let you go unhappy. And the price is very competitive.

Are there any areas for improvement or something they could have done differently?

Sometimes we struggled with the deadlines, but mostly that had reasoning. This might be the only improvement I could mention.

BACKGROUND

Please describe your company and position.

 I am the Senior Executive Assistant of an IT company.

Describe what your company does in a single sentence.

Information and Referral Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytechimp to accomplish?

• Delivering a 4-minute explainer video within a very short time frame

SOLUTION

How did you find Bytechimp?

Online Search

Why did you select Bytechimp over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Bytechimp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Byte Chimp developed a video for our team to explain our new tech app and services to prospective clients at an annual conference. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering the project by our extremely tight deadline. They remained flexible as we had to chance details last minute as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time. Always professional.

What was your primary form of communication with Bytechimp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're commitment to working late night hours to ensure they met our deadline.

Are there any areas for improvement or something Bytechimp could have done differently?

N/a

BACKGROUND

Please describe your company and position.

I am the Project Manager of a fitness company

Describe what your company does in a single sentence.

we care about our members. That's why we're determined to bring you the best membership perks in and out of the gym. Download our app for exclusive video series made by experts on mental wellness, nutritional tips, & healthy recipes to keep your mind and body training after you leave the gym.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bytechimp to accomplish?

• Animated Explainer Video

SOLUTION

How did you find Bytechimp?

Clutch Site

Why did you select Bytechimp over others?

High ratings, Great culture fit, Good value for cost, Company values aligned

What was the size of Bytechimp’s team?

6-10 Employees

What was your primary form of communication with Bytechimp?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Here are the following list.

• Conceptualization and Scriptwriting
• Storyboarding and Design
• Animation and Voiceover
• Post-production and Editing

Overall, the scope of work for creating an animated explainer video is good with ByteChimp. Highly recommended!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We already knew what we wanted from these videos, so we put together the concept and script before hiring ByteChimp. Then, we went to them, and they brought that concept to life, producing the two videos we needed. All of the production, edition, and musicalization was in charge of them.

One of the videos is currently on our website, the second video will be published on our website by the end of March 2023, and a different version of our second video will be used at a product launch event also in March 2023.

What did you find most impressive or unique about this company?

They're having a fantastic team. The quality of work is also incredible.

Are there any areas for improvement or something {provider_name} could have done differently?

ByteChimp animation were fantastic throughout the entire project.