What evidence can you share that demonstrates the impact of the engagement?
When I have a trusted development team, I don’t lose sleep over whether they’re going to deliver. I can focus on finding the right solution for my customers. In terms of value, the amount of traffic I get from the site and the user satisfaction is good and they’re a key component in the mix. They developed my vision of what users want.
How did ByteAnt perform from a project management standpoint?
I interfaced with Valeriy (Founder and CEO, ByteAnt) regularly, as one of the project managers. He’s very level-headed and trustworthy. We use Trello in order to have 100% transparency over what’s in development, under review, and in testing. When something’s ready for me to review, it’s put in beta or something similar, so everything is very clear at all times. We work in batches, and they give me timelines for them. We don’t always hit deadlines, but that’s often because I changed requirements or added new things.
What did you find most impressive about them?
ByteAnt inherited this project, and it’s not easy for a development team to do that, especially when it’s not been developed that well. They were still able to piece it together and build on it.
Are there any areas they could improve?
It would be good if they knew when to push back on what I’m asking. We tend to miss estimates as they spend a lot of time on certain things; they could pad their estimates for unforeseen events. That way, everyone can have a more realistic timeline.
Do you have any advice for future clients of theirs?
I mostly worked time-and-materials with them. We came up with estimates, then they charged me for however long the work took. I carefully managed the project, so I take responsibility for however long it took. If I was structured differently, I might go with a fixed-project basis, but I haven’t had that experience with them.