What evidence can you share that demonstrates the impact of the engagement?
We haven’t had any major breakdowns of the product. It’s an on-premise install but our product is from the cloud. We work on any model for our clients. To be more productive, we have to do the upgrade for them. We’ve talked to many clients and we’ve gotten good reviews.
How did ByteAlly perform from a project management standpoint?
Their project management was very good. There were four team members working on the project: a lead developer and three other people. We worked in different time zones. My designer was in Serbia and did the frontend UI/UX along with me. ByteAlly was in India. We communicated through Skype and phone. We worked on an Agile methodology and discussed every week what we wanted to accomplish.
They created a product that was very close to the original plan. Because of some reviews, we made some adjustments which meant they completed the product about three weeks late. They do have their own product which helps to build mobile applications quickly, and they come up with a lot of innovative products.
What did you find most impressive about them?
ByteAlly was cost effective, and they understood end-to-end what we wanted. We were able to connect with each other from the product side and technology side. Their design work was excellent, it was robust, and they gave a lot of suggestions which we really appreciated. They’re very passionate and dedicated. They weren’t just doing the work to make another app. They guided us and were very cordial. There was a time difference, but I still found time to talk with them. They have a systematic approach to the requirements. They gave me a developed version to test it out and get feedback.
What I appreciated most is the way they built it and the technology they brought in. There haven't been any breakdowns and the product’s stability is a great achievement. The team was very good at Haskell.
Are there any areas they could improve?
They are more focused on the backend and APIs. They could improve on the user experience perspective.