Byte Vader

BACKGROUND

Please describe your company and position.

I am the Co-owner of Transfer me dalmatia

Describe what your company does in a single sentence.

Provides door-to-door transfers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Byte Vader to accomplish?

• Increase conversion rate
• Redesign website
• Add more functionalities to adapt application with business needs

SOLUTION

How did you find Byte Vader?

Worked before

Why did you select Byte Vader over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Byte Vader were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Byte Vader to redesign and optimize our website for improved user experience and enhanced functionality. The project included a full overhaul of the site’s design, making it more modern and user-friendly, as well as implementing features to streamline the booking process. We ensured that the website was mobile-responsive and SEO-optimized to attract more traffic.

Key Deliverables:

• Complete redesign of the website
• Enhanced booking system integration
• Mobile-responsive layout
• SEO optimization to improve search engine rankings
• Testing and final implementation for a smooth user experience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• After the redesign and SEO optimization, the website saw a significant increase in organic traffic, with a growth of 18% over 2 months
• The new design led to a reduction in bounce rates by 25%, and average session duration increased by 10%, indicating better user engagement and satisfaction
• The enhanced booking system resulted in an increase in conversion rates, with more bookings completed directly through the website, growing by 12% over the previous period
• The mobile-responsive design led to an 17% increase in traffic from mobile devices
• Optimizing the website reduced load times by 34%, improving overall site performance and user experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent throughout the engagement. They maintained clear communication at every stage, ensuring that all deadlines were met without delay. 

Each phase of the project, from initial planning and design to implementation and testing, was delivered on time as agreed. They were highly responsive to our needs, addressing feedback promptly and adapting to any changes or additional requests we made along the way. Their proactive approach helped avoid potential issues and ensured the project stayed on track.

What was your primary form of communication with Byte Vader?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their deep understanding of both design and functionality. They struck the perfect balance between creating a visually appealing website and ensuring it was highly functional and user-friendly. Their attention to detail was remarkable, as they went above and beyond to customize solutions tailored to our specific needs. 

Additionally, their ability to quickly adapt to feedback and make changes in real time made the collaboration smooth and efficient. This combination of creativity, technical expertise, and client-focused service made them truly stand out.

Are there any areas for improvement or something Byte Vader could have done differently?

The overall experience was highly positive and we don't see any potential improvements.

BACKGROUND

Please describe your company and position.

I am the CCO of Total HIPAA Compliance, LLC.

Describe what your company does in a single sentence.

My company is Total HIPPA Compliance. I’m the chief compliance officer and a partner. We help insurance agents, medical practices and dental practices comply with HIPPA. We do the documentation creation for them, as well as risk assessment and staff training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Byte Vader to accomplish?

• We have a lot of processes that were very manual, and we realized we either had to grow via hiring more people to manage the document creation and editing we do, or we’d have to come up with a system that could handle more so it would be easier on our current staff. We found it was more difficult to hire more qualified staff members to review the documents than to create a new system. It was also going to be more cost-effective to systemize it.

SOLUTION

How did you find Byte Vader?

Referral

Why did you select Byte Vader over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Byte Vader were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They’re helping us rework our entire software platform for doing the risk assessment and document creation that comes out of that. They’ve been an integral part of the team. Not only in developing our ideas but helping us rethink the way we’re doing things. The whole project was started from scratch. The platform is built on React; we’re moving away from PHP. Our document storage is on AWS and Heroku provides app hosting. The software will be available on the web.

First, we gave them access to go through and map what we currently do, and then they came back with a plan of things that needed to be addressed. We had a two-week-long inception phase where we designed exactly what the deliverables would be. So far, they’ve been almost right on budget and their time estimations. Thanks to their use of an agile method, we’ve been able to adjust to include new functionalities that we discovered were necessary. In fact, one of their developers has been earning a security certification that will allow us to do testing. Finally, they’ve developed a whole audit procedure for us that ensures that we’re developing the code properly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We haven’t had a chance to kick the tires at this point, but everything they’ve shown us and everything we’ve worked through looks fantastic. It’s a huge upgrade from the manual processes that we have right now. The ultimate goal is the expansion of our business and being able to take on more clients and move into more compliance realms. Leveraging this tool will help us accomplish these goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicate in a couple of different ways. They do project management in Jira. The project manager lays out the sprints and epochs, tells us how many points each has, and how long they’re going to take. We’ve only missed one sprint, and that was with the lead developer being out on paternity leave for two weeks.

We communicate via Slack if we need to send short messages, and we’ll get infrequent email messages. We have phone calls every two weeks with the development team, and we meet with Gabriel every three weeks via video chats.

What was your primary form of communication with Byte Vader?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The whole team has fit right in. I was telling them the other day that I wish the rest of my vendors were as proactive as they are.

Are there any areas for improvement or something Byte Vader could have done differently?

I’ve used two remote developers before, and this is the best situation I’ve been in. It’s been such an upgrade from the two other situations. One reason is that getting a team like this and for the cost, I’m paying is fantastic.