Award Winning Web Agency
Leveraging the company's recent merger with ELMNTL digital marketing agency, Byte now offers award winning web design with high performance marketing capabilities. Combining beauty and performance, our team consists of world class designers AND experts in the areas of Search Engine Optimization and Pay Per Click Advertising -- delivering a site you can be proud of while driving more targeted leads to your business.
We deliver alll size projects ranging from industry leaders to small non-profits, no project is too big or small. Each client receives the same exceptional customer experience.
headquarters
other locations
Focus
Portfolio
Julieta: Shopify Ecommerce Site
Byte designed and develped a beautiful Shopify eCommerce store for a high end luxury fashion designer with an extensive product catalog. This project included custom sales, shipment and returns process to create a seamless, intuitive user experience. Since this is a global brand, the site supports different languages and currencies.
Gus Gear: Custom eCommerce Site
Byte designed and developed a custom eCommerce store to manage the client's expanding product line that included more sizes and color options, displayed with a complex color swatch feature on the product detail page. A streamlined purchasing, invoicing and return process was also created to minimize customer support requests, and the site was also made WCAG 2.1 level AA compliant for accessibility. A chat function was also added to provide a better user experience.
At Home Apartments: Custom WordPress Website
Byte Technology created a fully customized WordPress website that allows for complex data integrations from various platforms. Enhancements such as an improved map search functionality were added to a more intuitive design which increased user engagement and conversions.
Byte also accelerated the performance of the site with SEO that drove more users to the site than they've had in the previous five years.
Pacific Cancer Care: Business Website
Byte Technology designed and created a custom WordPress website that launched in just five weeks. The 100+ pages of the previous site were consolidated into an intuitive information architecture for a significantly improved navigational user experience. The new website design matches their brand styles and integrates with third party solutions including online bill payment and tele-health capabilities. Byte provides hosting and support services for the client to make updating their website easy, reliable and fast.
Cox Communications: Business Website
Byte designed and created a new website with a look and feel that's consistent with other Cox Communication brand properties. Byte first re-designed pages and icons and then connected these new assets to a pre-existing custom disputes platform that manages multiple networks, shows, and customer engagement systems. In order to deploy the new designs, Byte rebuilt the front end functionality of Cox’s disputes platform, which resulted in a fresh user experience for Cox customers seeking unique dispute information.
MerryStockings: Magento 2 Migration
The Byte Technology team identified every customization and unique feature of this website, and made a plan to re-implement selected functionality (most) on the new Magento 2 (M2) platform. A list of all customizations and modules was created and each one was addressed individually to ensure all functionality was accounted for. The new M2 website launched with all customers, orders, invoices, and shipments in tact; there wasn’t any data loss during the transition.
Byte also took the opportunity to improve the site’s information architecture as the site suffered from “over categorization”. The number of categories was reduced and many new attributes and filters were created that allowed customers to better navigate the products to prevent “siloing”.
The search technology was upgraded to Elastic Search, which is an enterprise search solution that provides all the search capabilities you’d like including fuzzy search (mis-spellings) and returning of CMS page content in addition to product attribute filtering.
Reviews
the project
E-Commerce Development for Sports Accessories Retailer
"Their team of talented and competent developers is able to understand and implement the features we wanted."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the operations manager for www.teambottles.com, we sell and produce personalized sports accessories including water bottles, bag tags, and helmet decals.
For what projects/services did your company hire Byte Technology, and what were your goals?
Our ecommerce site is a heavily customized WordPress site and needed some major renovations. At best it was difficult and cumbersome for our customers to use. Our site was designed in such a way that we could not update the version of WordPress without breaking the site. Our site was on the edge of obsolesce as most hosting providers stopped supporting the version of PHP our old site was running on.
We hired Byte to get our website and all the plugins updated to the latest versions and to add some new features and clean up the UX to make for a better customer experience.
How did you select this vendor and what were the deciding factors?
We contacted and spoke with a wide range of vendors including larger firms and freelance developers. We decided to use Byte because they were very responsive, were local, and had a very impressive portfolio and had worked on similar projects. Additionally, they made some great recommendations on our onboarding call before we even started to work with them.
This demonstrated their expertise and experience and made the decision to work with them over other companies pretty easy. We are also a small company and had a limited budget to work with. Byte was able to work within our budget and helped guide us on what the best way to achieve our goals while maintaining our budget.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
After having an onboarding meeting we were put in touch with a lead developer that we would be working with. They set up a project for us in JIRA and it was very easy for us to populate our project board with the tasks we needed to complete.
Some of the tasks they worked on for us were migrating to a new host, removing outdated features on our website, implementing a guest checkout, integrating Customily into our product pages, and making sure our website was running the latest version of WordPress and plugins used on our site.
We also wanted to improve our UI/UX because we noticed people were visiting our site but leaving, this was likely due to confusion as it was not clear how to order our personalized products off our website.
Byte made great recommendations on how to improve the order flow and recommended we use Customily to preview / mock up designs on our product pages.
How many people from the vendor's team worked with you, and what were their positions?
After deciding to work with Byte we were put in touch with one of their lead developers that we worked with directly on our projects. They and another developer worked on our projects but we had one point of contact which made communication very easy.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Before we updated our sites we had to do a lot of "hand holding" to get orders placed. Now that our website is improved customers are submitting orders without needing to contact us first, this is a huge improvement!
Describe their project management style, including communication tools and timeliness.
We used JIRA to manage our projects and communicate with the developers. I was also able to email our main contact and request a phone call with them whenever it was needed.
What did you find most impressive or unique about this company?
Their experience and expertise was demonstrated from day one. Even before we decided to work with then Byte had given us some great recommendations on software to use. They are also very fast and responsive, projects were completed within the time and cost scope they quoted almost every time and when they needed more time to complete a task they were up front about it.
Their team of talented and competent developers is able to understand and implement the features we wanted to add and make to our site.
Are there any areas for improvement or something they could have done differently?
Honestly, no. Working with Byte has been an absolute pleasure and we look forward to continue working with them.
Not only has Byte Technology been able to execute their tasks efficiently, but they have also provided valuable recommendations that have greatly improved the site's order flow and ease of use. Their team of talented and highly competent developers remains responsive, timely, and transparent.