Bystrov

BACKGROUND

Please describe your company and position.

I am the CEO of Hootir

Describe what your company does in a single sentence.

Hootir creates modern, stylish clothing inspired by traditional embroidery, blending cultural heritage with contemporary design to bring timeless elegance to every wardrobe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• SEO optimization
• Boost conversion rate
• Boost AOV

SOLUTION

How did you find Bystrov?

Shopify Partner

Why did you select Bystrov over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bystrov were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

 1. Shopify Store Setup & Customization: Tailored the Shopify platform with a unique, responsive design aligned to our brand identity.

 2. Theme Development & App Integration: Developed custom themes and integrated essential third-party apps for seamless functionality.

 3. Performance Optimization: Improved site speed, code efficiency, and overall user experience.

 4. Strategic Support: Provided e-commerce strategy guidance, SEO enhancements, and ongoing technical support.

Key Deliverables:

 • Fully optimized and functional Shopify store.

 • Customized design and app integration.

 • Enhanced site performance and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Bytrov Agency brought measurable success to our Shopify store. They optimized the platform, resulting in a noticeable increase in our sales conversion rate and improved overall website performance, with faster page load times and a more seamless user experience. Their SEO enhancements and strategic recommendations led to a significant boost in both organic and paid traffic. The integration of apps and personalized features contributed to higher customer retention, while automation of key processes saved us time and resources. We also saw positive feedback from customers who appreciated the usability and design of the site. Overall, their expertise has had a tangible impact on our e-commerce growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bytrov Agency demonstrated exceptional project management throughout our collaboration. They maintained clear and consistent communication, ensuring that every stage of the project was transparent and aligned with our goals. Deliverables were provided on time, and their proactive approach to meeting deadlines was impressive. They were highly responsive to our needs, addressing questions and requests promptly and offering tailored solutions to any challenges that arose. Their attention to detail and ability to adapt to our requirements made the entire process seamless and efficient.

What was your primary form of communication with Bystrov?

Virtual Meeting

What did you find most impressive or unique about this company?

Bystrov's deep expertise in Shopify and their ability to tailor solutions stood out. Their commitment to understanding our needs and delivering results that aligned perfectly with our vision was truly impressive. Additionally, their proactive communication and problem-solving skills made the entire experience seamless. They didn’t just execute tasks—they brought creative ideas to the table that elevated our e-commerce platform beyond our expectations. This combination of technical expertise, creativity, and exceptional customer service set them apart.

Are there any areas for improvement or something Bystrov could have done differently?

While our experience with Bytrov Agency was overwhelmingly positive, one area for potential improvement could be providing more detailed progress updates during certain phases of the project. Although deliverables were on time, having more frequent status reports or milestones would have offered even greater transparency and allowed us to anticipate timelines more effectively. This is minor suggestion, as their overall service and support were excellent.

BACKGROUND

Please describe your company and position.

I am the CEO of Aurocraft.

Describe what your company does in a single sentence.

We're a software development company creating B2B products for international retail clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• Find a high-level qualified partners in Shopify development
• Set up a flexible and easy going communication with future team
• Meet a partner who's very strict to committed deadlines

SOLUTION

How did you find Bystrov?

Referral

Why did you select Bystrov over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Bystrov were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to deliver a high-load e-commerce project for 1000+ SKUs for EU market (3 countries listed). Main features list: 

• Ability to integrate local shipment providers and Stripe as a payment provider
• Ability to configure the price based on the client's requirements (home supply tools for houses)
• Gallery of products
• Highly configured SEO and website performance optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We really enjoyed the way the cooperation of this project went: 

• We've met all project requirements and the final deadline.
• There was only partner communication with a strictly planned process. 
• Our team was very satisfied with the code quality of the deliverables.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every status was made on time. Every question was processed and sorted within 2 hours, which was very useful. During the release, there was a high-level support and maintenance process from the Bystrov team, which helped us to provide high-level service for customers and pass the release phase smoothly.

What was your primary form of communication with Bystrov?

In-Person Meeting

What did you find most impressive or unique about this company?

They were very passionate about their work, so it was truly exciting to work with them. They are on my top list of recommendations :)

Are there any areas for improvement or something Bystrov could have done differently?

Ability to work with content localization for specific languages (e.g., Japanese, Dutch, etc.) that may help to expand the list of markets and services to provide in e-commerce development.

BACKGROUND

Please describe your company and position.

I am the Head of Operations of House of Knives

Describe what your company does in a single sentence.

We specialise in selling the best premium kitchen knives from world class brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• Improve Core Web Vitals
• Remove 3rd party apps and clean code
• Optimise website and improve conversions

SOLUTION

How did you find Bystrov?

upwork

Why did you select Bystrov over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

What was the size of Bystrov’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The initial focus / sprint is to improve Core Web Vitals. The next step is to remove 3rd party apps and continually optimise the website on the backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Google Search Console, changes in metrics. The team at Bystrov are responsive, clear with all communication, their attention to detail is outstanding, and the work and result is superb.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are flexible and work to a deadline, and always exceed expectations.

What was your primary form of communication with Bystrov?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

• They truly care about my business and find ways that are generally out of scope to add massive value to it.
• They are responsive, and communicate clearly the work that will be done, when it will be completed, and the results of the work that has been done.

Are there any areas for improvement or something Bystrov could have done differently?

No. I have worked with countless developers, freelancers and agencies, and no one has come anywhere close to the level of professionalism, attention to detail, expertise, responsiveness, and transparent communiction demonstrated by Bystrov.

BACKGROUND

Please describe your company and position.

I am the COO of Voodoo Ecom Agency

Describe what your company does in a single sentence.

We help Shopify brand drive and scale e-commerce worldwide

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• Develop custom Shopify theme for my client

SOLUTION

How did you find Bystrov?

• recomendation

Why did you select Bystrov over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bystrov were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for custom Shopify theme development was:

• Identifying our client’s business needs and goals for the Shopify store
• Discussing design concepts and creating wireframes/mockups
• Developing custom Shopify theme using Liquid and theming
• Implementing features and functionality like payment processing, product pages, and checkout, etc.
• Testing and debugging the Shopify store to ensure optimal performance
• Launching the Shopify store and providing ongoing support

And as a result: Bystrov managed to deliver everything in 2 weeks, which is an incredible result, I am not certain if these guys have only 24 hours in their day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the initial deliverables were accomplished, here are the client’s store stats after Bystrov's help:

• Increased website traffic by 25%
• Increased conversions and sales by 20%
• Reduced bounce rate by 10%
• Improved user experience and customer satisfaction with an average customer rating of 4.5/5
• Reduced load time and improved site speed by 30%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were impressed with Bystrov's project management style, which included regular communication and updates throughout the project. They used effective communication tools such as Slack, and Google Meets, ClickUp, which helped us to stay on track with the project timelines.

What was your primary form of communication with Bystrov?

• Virtual Meeting

What did you find most impressive or unique about this company?

Overall, we were satisfied with the level of customer support and ongoing support provided after the project was completed. While there were some minor delays during the project, due to the situation that is happening in Ukraine nowadays, they were able to meet the project deadlines and deliver on time. We would recommend Bystrov for any custom Shopify theme development project.

Are there any areas for improvement or something Bystrov could have done differently?

At the moment of cooperation with Bystrov, everything was perfect and we were satisfied with the quality of their work. While we don't have any specific areas for improvement or things they could have done differently at this time, we always welcome feedback and suggestions for how to improve our collaboration in the future. It's important to continually assess our partnerships and identify areas for growth and improvement, even when things are going well.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Sales & Marketing for Pipers farm. Pipers farm is e-commerce direct to consumer butchers. Not just any butchers though it has been in business for over 30 years and still has the original family farm in operation today.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bystrov, and what were your goals?

We use the Shopify platform and our developers at the time were not delivering on our business needs. We went out to tenure and the Bystrov team were successful. Our Goals at the time were very simple improve Site Performance.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched different vendors using a specialist platform. Set up interviews and asked a response to brief with proposed costings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Site optimisation across mobile and desktop. Using Google search console to provide key areas to look at use bench parks to improve on. UX & UI user ability testing to make rounds maps and sprints to develop the site to be more customer focussed. We use Click up platform to monitor progress and review work and communicate via slack and monthly meetings.

How many people from the vendor's team worked with you, and what were their positions?

We work with Viktor the founder of Bystrov for objective setting and business partnering creating the goals for us to work towards to meet Pipers Farm main business objectives. We work with Anna on the day to day projects, Anna is brilliant super efficient and always on hand to help.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen improvements site wide with Google Search Console. We have increased sales YOY in a turbulent economic times without spending more money on marketing. Increase customers return rate by 25% and Conversion up across the site with 31% increase.

Describe their project management style, including communication tools and timeliness.

We use Click up. Very good and collaborative.

What did you find most impressive or unique about this company?

Their willingness to help and be a business partner is impressive.

Are there any areas for improvement or something they could have done differently?

If only they can move to Devon! No improvements at this time.

BACKGROUND

Please describe your company and your position there.

Owner of a manicure and cosmetics ecommerce company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bystrov, and what were your goals?

We had a brick and mortar salon and were looking to get online to sell our wide array of products. We needed an e-commerce specialist that would make the proper strategy, suggestions, and then executed on that strategy. Our goals were to create a beautiful and fast site that would reflect our brand values and serve our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for a few vendors online and via network recommendations. After speaking with Bystrov we were impressed with their professionalism and their impeccable approach to working process. We loved their dedication, interest in our brand, and high touchpoint communication. After reviewing their past work we knew that we found a fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First we had a scoping call in which the team listened to our brand values and needs. Then the Bystrov team suggested a technology for us to use (Shopify Plus) and we agreed. The Bystrov team then did a planning session with us to explain when we can expect certain milestones and deliverables. The first part of the project was design.

The team created an amazing from scratch design for us using their proprietary design system. We loved it! After design was approved we went to development. The Bystrov team created a custom Shopify theme for us and showed us progress every 2 weeks in sprints. Once the theme was completed they helped us set up all our analytics and tracking and did all the neccessary speed and ADA optimizations. They provided us with reports showing this work

How many people from the vendor's team worked with you, and what were their positions?

Our point of contact was a Project Manager that led the whole project. She was the liaison between our team and the Bystrov team We even had the pleasure of speaking with the owner Viktor who is extremely knowledgable. The fact that they use Slack to communicate and post all tasks in clickup was very convenient

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site we experienced a boom for online sales. Our website had a 6.7% conversion rate when we launched. We loved the site from the start and still do!

Describe their project management style, including communication tools and timeliness.

the Bystrov team is super organized. They use slack to communicate and are always available to answer any questions. All their tasks and project milestones can be tracked in a ClickUp page that they share. It was super simple to see the next milestone, deadlines, etc

What did you find most impressive or unique about this company?

They have really amazing communication and are very focused on making sure they understand the brand and that their vision matches the brand vision

Are there any areas for improvement or something they could have done differently?

I would have preferred a different tracking app than ClickUp but after I had a call with Viktor and he showed me how to use it, it was great!

BACKGROUND

Please describe your company and position.

I am a Manager at Seildienst Gotec GmbH

Describe what your company does in a single sentence.

we manufacture wire ropes and chains for industry and event technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• store audit
• errors fixes

SOLUTION

How did you find Bystrov?

Online Search

Why did you select Bystrov over others?

High ratings

How many teammates from Bystrov were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• a complete and comprehensive store audit was carried out.
• Errors in the developer console were discovered and fixed.
• An integration for GitHub was also installed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the bugs worked out have been fixed and the integration allows us to track the work in the theme code.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the response time was always quick and uncomplicated. all questions were answered.

What was your primary form of communication with Bystrov?

Virtual Meeting

What did you find most impressive or unique about this company?

Every customer request is respected and implemented as quickly as possible.

Are there any areas for improvement or something Bystrov could have done differently?

there is nothing to change from my side

BACKGROUND

Please describe your company and position.

I am the CEO of MORO

Describe what your company does in a single sentence.

Our mission is to give everyone the opportunity to create their own atmosphere at home and enjoy every purchase.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

Growing our e-commerce business

SOLUTION

How did you find Bystrov?

Referral

Why did you select Bystrov over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• analysis of the site and key indicators
• implementation of tools to increase efficiency and sales volumes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

at the first stage of implementation, tools that increased the number of feedback from customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had a great experience with their project management. They consistently delivered items on time and were very responsive to our needs throughout the project. Their attention to detail and proactive communication ensured that everything ran smoothly and efficiently. Overall, I was very pleased with their performance and would highly recommend their services.

What was your primary form of communication with Bystrov?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They consistently go above and beyond to ensure that our needs are not only met but exceeded. Their personalized approach and attention to detail made us feel like valued partners throughout our engagement.

Are there any areas for improvement or something Bystrov could have done differently?

Not, for this period

BACKGROUND

Please describe your company and position.

I am the CFO of an ecommerce company

Describe what your company does in a single sentence.

Plug and Play Solar Systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• Build Website
• Improve functionalities
• Improve conversions

SOLUTION

How did you find Bystrov?

• Online Search
• Referral

Why did you select Bystrov over others?

High ratings

How many teammates from Bystrov were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Create new website sections 
• Improve conversions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion Metrics 
• Customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, very fast and always according to schdeule

What was your primary form of communication with Bystrov?

Email or Messaging App

What did you find most impressive or unique about this company?

Great communication and ability to give business and strategy advice

Are there any areas for improvement or something Bystrov could have done differently?

We were very satisfied regarding the process.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Gobi Heat

Describe what your company does in a single sentence.

Sell Heated apparel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bystrov to accomplish?

• Helping improve in areas that can be improved.
• Help with the Work flow of shopify
• Help with a revamp of GOBI website.

SOLUTION

How did you find Bystrov?

Was Hired By Jaye G and was introduced through GOBI

Why did you select Bystrov over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Viktor is just amazing to work with.

How many teammates from Bystrov were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viktor helps us be able to improve and implement workflows to optimize traffic and website corrections or implementations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Viktor being able to tells where there is room for improvements and implementation of different tactics that would be helpful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EXCEPTIONAL!! 10/10 Would recommend to all Business owners.

What was your primary form of communication with Bystrov?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There is never a lack of communication. that would be the most important but also the Amount of Knowledge that is in the Bystrov Team.

Are there any areas for improvement or something Bystrov could have done differently?

Nope, none at all. They are amazing!

UPDATED REVIEW

This review was originally published on December 12, 2022.

Senior Director Marketing, Heated Apparel Company

Retail

11-50 Employees

Indianapolis, Indiana, United States

$10,000 to $49,999

Oct 2022 - Ongoing

Project summary

Bystrov developed and optimized a heated apparel company's website. The work involved fixing page speed issues and Google errors. The project's goal is to increase speed and reduce the number of errors.

Feedback summary

Bystrov's efforts have met the mark across the board. The team successfully increased the site speed and limited the number of bad URLs, leading to a positive customer experience. They are efficient, hard-working, and knowledgeable.

BACKGROUND

Please describe your company and your position there.

I am the senior director of marketing at a heated apparel company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bystrov, and what were your goals?

Our website had a lot of page speed issues and Google errors needing fixing with our current website theme. The goals were to increase speed and diminish the total amount of errors, while also being available for on-call development needs for our ecommerce site.

SOLUTION

How did you select this vendor and what were the deciding factors?

Previous existing relationship and referral.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have had meetings with Viktor and communicate frequently via Slack to discuss specific development needs. Our focus was on our custom theme in use for Shopify.

How many people from the vendor's team worked with you, and what were their positions?

With Viktor as team lead, there were two others involved, Anna and Mykhaylo. These were other developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team successfully increased the speed of our website and limited the number of bad URLs tremendously. They did fantastic work and resolved issues. They raised the number of Good URLs from 5.4% to 99.3%. This positively affected our customer experience.

Describe their project management style, including communication tools and timeliness.

Constant communication through Slack and meetings when needed. They used ClickUp to track projects and sprints. Overall, this was well done.

What did you find most impressive or unique about this company?

The effectiveness of their work was tried and true — it doesn't matter what issue or challenge came their way — they can get it done!

Are there any areas for improvement or something they could have done differently?

Nope, nothing!

Star Ratings

Overall rating: 5

Quality: 5

Cost: 4

Schedule: 5

Willing to refer: 5