Designing and developing digital experiences

Bronze
VERIFIED

Buuuk is a strategic design and product innovation team that ships premium products for forward moving enterprises. We Specialise in custom product discovery and roadmaps workshops, mobile applications, workflow applications, entreprise app development, business intelligence dashboards, wearables and IoT.

Buuuk was founded on the principle of quality over quantity. To create amazing experiences that delight and impact the world, not the stockholder. 

 
$50,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2008
Show all +
Singapore, Singapore
headquarters
other locations
  • Ho Chi Minh
    Vietnam

Portfolio

Key clients: 

From Daimler to Audi, Grab to Scoot Airlines, SPH to NTUC, Tupperware to Decathlon we believe in great partnerships and people who strive to go beyond ordinary.

Reviews

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Custom Software Dev for Sporting Goods Retailer

"Buuuk's local and off-shore teams consistently delivered on their promises."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Apr. 2019
Project summary: 

Buuuk helped build a web-based middleware solution to improve a major sporting goods retailer’s customer service. They assisted in determining requirements and mapping the user journey.

The Reviewer
 
10,000+ Employees
 
Singapore
Meng Yew Lim
Manager, Retail Concept and Digital Innovation, Decathlon Singapore Pte Ltd
 
Verified
The Review
Feedback summary: 

The solution has launched, increasing volume and process efficiency within a few months. Buuuk delivered high-quality development and design work on time and at excellent value. Constant communication, diligence, and professionalism made for a productive workflow.

BACKGROUND

Please describe your company and your position there.

I’m the manager of retail concept and digital innovation for Decathlon Singapore Pte Ltd, the Singapore branch of a French sporting goods retailer. We operate over 1500 stores in 49 countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Buuuk?

We required an experienced web- and UI/UX-focused company to help us build a proprietary web-based middleware. The solution allows us to bridge the connection between our software and mechanical systems.

What were your goals for this project?

We desired a scalable solution that helps our e-commerce team to deliver on our two-hour e-commerce customer promise.

SOLUTION

How did you select this vendor?

We considered vendors through an open bidding process. Each company was selected based on their previous experiences and track records. Internally, we had an evaluation committee to conduct reviews and interviews with the prospective shortlisted vendors.

Describe the project and the services they provided in detail.

We defined the project's goals and deliverables through a technical requirements document. We then invited Buuuk to participate in a discovery journey and several workshops that helped to streamline our targets and user journey. During the development process, Buuuk used agile methodology to provide us with consistent updates and communication.

What was the team composition?

Buuuk allotted us up to seven resources including UI/UX designers, web and mobile developers, and a technical project manager. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Buuuk deployed the solution on time. Since it was relatively easy to scale, we could adjust the web-based settings according to our business needs. Within several months, our daily volume has increased threefold. The solution also allows us to centralize our e-commerce operations in one location; as a result, we’ve optimized our overall processing time and costs.

How was project management arranged and how effective was it?

Buuuk's local and off-shore teams consistently delivered on their promises. We received constant updates and communications via Slack and other mediums despite minor time zone differences. The project management was professional and agile; they adopted the latest PM methodology and reacted well to unexpected changes.

What did you find most impressive about this company?

Their communication and professionalism throughout the project stand out the most to us. We also appreciate Buuuk’s proactiveness.

Are there any areas for improvement?

No, nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Buuuk consistently met their promises.
  • 4.5 Cost
    Value / within estimates
    The team produced quality work for their prices.
  • 5.0 Quality
    Service & deliverables
    Highly professional, Buuuk provided timely communication to our stakeholders.
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Singapore
ID
200819922K
Date of Formation
Oct 14, 2008
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
May 21, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
1
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
May 3, 2019