What evidence can you share that demonstrates the impact of the engagement?
All of our sessions have been fruitful; the work is high quality. Their deliverables are on point with what we want. It’s rare that we have revisions for the work they produce. We’re happy with every penny we’ve spent on their services and regularly recommend them to other internal departments. Overall, they’ve been a great partner.
How did Buuuk perform from a project management standpoint?
We work very closely with them. We have regular meetings, about once or twice a week, to review their work and make any changes. Occasionally we request revisions, but we trust them and their creative process, and we always end up with a great final product. Their team always asks the right questions and bring up relevant topics. Navjot (Director, Buuuk) manages our expectations and is vital as both a consultant and UI/UX expert. We communicate and track their progress through Sketch and InVision.
What did you find most impressive about them?
Their ability to work like a startup, not bound by strict rules or structures, is something we like. They have a flexible approach to the work and their style complements ours very well. They’re exactly what we’re looking for in a partner and we really enjoy working with them.
Are there any areas they could improve?
I don’t have any complaints and am very satisfied with their work.
Do you have any advice for potential customers?
I would tell other customers to give them more creative freedom and trust that they will deliver a solid final product. Even when we give them a direction to go in or the final product we want, we still allow them to express themselves creatively.
Buuuk’s creativity has resulted in a quality product that fully satisfies expectations and streamlines a time-consuming process. The team’s flexibility makes them very easy to collaborate with and they have become a valuable partner throughout the multiyear engagement.