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Digital design for human beings.

5.0
1 review

Based in the historic city of Leicester, England, we are a small and close-knit team of digital specialists. We’re researchers, designers, developers, videographers, project managers and makers. We have diverse yet finely honed skills. We love the digital products we make and we have fun as we craft our patch inside the digital world.

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2007
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Leicester, United Kingdom
headquarters

Portfolio

Key clients: 

Jaguar Land Rover, English Institute of Sport, Sony Computer Entertainment, Warner Bros, University of Leicester, Keele University, Framework Brewery.

Reviews

5.0
1 review
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Web and Mobile Dev for Utilities Software Company

“We couldn’t have succeeded without their expertise.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

BULB Studios developed a website and mobile app. Services included logo design, wireframing, UI, frontend development, and testing. The solution has launched.

The Reviewer
 
1-10 Employees
 
United Kingdom
Owner, Utilities Software Company
 
Verified
The Review
Feedback summary: 

The team called upon its technical skills to create a minimum viable product, which has opened negotiations with several clients. Customers can expect a dedicated and responsive partner who integrates user feedback to improve deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a utilities software company which provides software and services to gas, electricity, and water utility companies to help protect their buried assets from accidental damage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BULB Studios?

We wanted a new platform to help owners of buried assets to improve their data about those assets in order to avoid accidents. I needed outside help for the project.

SOLUTION

What was the scope of their involvement?

BULB Studios did logo design, UI, wireframing, and implementation of the public-facing website. They also did design and development of the web and mobile platforms to the point where we have a minimum viable product. I worked on the backend and database while BULB Studios worked on the frontend. We’ve primarily used the React JavaScript library, including specialized Geospatial JavaScript libraries such as OpenLayers and Leaflet.

What is the team composition?

I initially worked with the digital director, managing director, and operations Director. Earlier in the engagement, I worked with UI/UX designers, and later had a direct working relationship and communication channel with the software development team.

How did you come to work with BULB Studios?

I had met one of the founders in a different context, and my local network strongly recommended BULB Studios, so it was a happy coincidence. Contracting locally is important for the agile development process. They also embody the discovery process that we were looking for.

What is the status of this engagement?

We began working with them in 2017 and the relationship is ongoing. We are developing the product past MVP to a full launch version this year, and we'll be continuing our close working relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We couldn’t have succeeded without their expertise. We’re now engaged with several large utility businesses.

How did BULB Studios perform from a project management standpoint?

They were highly responsive to feedback we received on the platform from test users, which helped us make progress. We worked under an Agile development process and used Bulb Studios’ established systems for managing tickets, backlog, and communication.

What did you find most impressive about them?

They made us feel like a partner. Our problems became their own problems, and they did everything to try and solve them. Their range of skills ensured they could take ownership throughout the process.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Customers should become comfortable with the design foundations at the start and trust the BULB Studios process.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer