Your partner in growth.

Buildable™ delivers the highest quality solutions in software and web for the sustainable growth, efficiency, and profitability of the companies we partner with.

 

We’re a professional team of passionate people who together think, collaborate, and problem solve, every day. We evolve with new technology, embrace challenges, and adapt to any situation – partnering with companies to keep them competent, competitive, and current in fashion and structure. Our flexible style of production allows us to build the most efficient tools, custom-fit for unique processes. From conception to deployment; we bring Buildable solutions to any business.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2008
Show all +
Mcminnville, OR
headquarters

Reviews

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Full Web Development Support for Insurance Platform

"Unlike past vendors that have experienced a lot of staff turnover, we have had the same team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

Buildable Custom Software managed the front- and backend development work for an insurance company’s new website. They integrated a unique billing function and adhered to industry standards and rules.

The Reviewer
 
11-50 Employees
 
Salem, Oregon
Josh Jones
Benefits Operations Manager, Citycounty Insurance Services
 
Verified
The Review
Feedback summary: 

Buildable Custom Software has provided dedicated staff to create the website and manage the project. An active owner ensures streamlined communication and a functional product. The team features a mastery of relevant technologies and the ability to handle complex customer needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the benefits operations manager at CityCounty Insurance Services. We provide various insurance benefits to any city and county in Oregon that wants to take coverage with us.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Buildable Custom Software?

We were trying to build our own enrollment system for all of the benefits, and we needed full web development support.

SOLUTION

What was the scope of their involvement?

Over the past five years, we have worked with two or three third-party enrollment system vendors. We tend to be a unique client for a lot of those vendors because of all the cities and counties that we help manage funds for. A lot of those enrollment vendors are more geared toward single employers, so we ran into a lot of issues with billing and the user interface.

We are halfway through the web development project. We’re relying on Buildable Custom Software for both frontend and backend development from scratch. The frontend work has been completed, but the backend elements are taking more time because we have to account for insurance rules associated with all types of events, such as marriages and births. Whenever somebody starts a new insurance plan, there are many different rules to account for, so we’re working to make our backend as comprehensive as possible. So far, Buildable Custom Software has done a great job of understanding what our needs are. They’ve managed the sprints well and have made sound recommendations for how to proceed from one sprint to the next.

What is the team composition?

We work with the company’s owner, a project manager, and three engineers. The project manager puts the contract together and outlines what we’re doing in each sprint. She does an excellent job of organizing everything we need.

How did you come to work with Buildable Custom Software?

We had never heard of their company before, but they responded to our RFP. Buildable Custom Software subsequently advanced through each of our rounds of cuts until we had a final three. They are a somewhat small company, so we were unsure if they could handle us, but they blew us out of the water with their proposal. They featured the latest and greatest software, and we were impressed by their past work. A lot of what was driving us to build our own system was the billing capability, which they had a lot of experience in.

What is the status of this engagement?

Our engagement began in September 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As we are building our own product, we are marrying our system with the enrollment system employees use. We have a rules engine that has hundreds of lines of codes to develop these rates, and Buildable Custom Software condensed that down to seven or eight lines of code, and it works great. From an efficiency standpoint, although it is very specific, it works. It is very fluid, and we can make changes to something in line with the code.

How did Buildable Custom Software perform from a project management standpoint?

We have thorough weekly calls, so we don’t have much use for a project management tool. We use the meetings to receive our updates, take notes, and determine the next steps.

The owner is equally capable of leading the development or project management duties. We haven’t found many other vendors that can understand our unique business needs as well as Buildable Custom Software. The owner has been involved at every step, and he makes sure that the team communicates.

What did you find most impressive about them?

So far, they have done a great job and have stayed on budget. Buildable Custom Software has people on our calls that are dedicated to our project, which is something we have experienced before. Unlike past vendors that have experienced a lot of staff turnover, we have had the same team.

Are there any areas they could improve?

There have been instances when we’ve had to change parts of the project because it was outside the scope of work, but that falls on us too. There have also been times when it has taken longer than anticipated to receive a quote on something, which we have found strange because they usually are very punctual.

Do you have any advice for potential customers?

Have one single person who is responsive and dedicated to the project within your organization. If you don’t, it is going to be hard on Buildable Custom Software to do exactly what you need. In our case, the communication comes to me, and if I need to find answers elsewhere, I can do that, but it is all streamlined to one person. They have a point of contact whenever there is a question.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev Support for Lab Testing Company

“We were never left in the dark, like with other development companies.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2019 - Ongoing
Project summary: 

Buildable Custom Software designed and developed a portal to allow doctors to view reports. The system uses a Linux server running a .NET core, with an SQL server on the backend.

The Reviewer
 
11-50 Employees
 
Portland, Oregon
IT Manager, Lab Testing Company
 
Verified
The Review
Feedback summary: 

The new platform is already driving excitement, and the portal’s launch is highly anticipated. Communication and collaboration are Buildable Custom Software’s strong suits. They work at a very quick pace, and their coding work is top-notch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at a lab. We primarily do testing of urine and saliva.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Buildable Custom Software?

We have an old portal that’s running in Flash, which is going away in a couple of years, and we knew the primary developers wouldn’t be able to turn it around in time. We needed some group to come in and turn it around quickly and add advanced features.

SOLUTION

What was the scope of their involvement?

Our primary project was allowing doctors to be able to log into a system and view reports. And we’re also going to add training into it. On our end it enables us, internally, to see what the providers are ordering, to make sure they get something to translate the report and track the reported status as it moves through the testing phase.

We were able to scale the projects since we were supposed to have one project that dealt with the portal and then another project that had to do with the reports. We were able to do both concurrently.

We have a Linux server running a .NET core, and they build the ASPX technologies onto that, and we’re using a SQL server on the backend. They’re interfacing to our Nutshell CRM, and the old database that the old system uses. We wanted to get away from Flash, so they took care of that for us.

They’re using the Angular framework, which I like because it’s very strict and helps us track changes a lot easier. Whenever they do something, we can see it, and identify it.

What is the team composition?

We have one project manager, who was also a developer, one lead developer, three regular developers, and two designers.

How did you come to work with Buildable Custom Software?

They were courting my company when I started working here. I did a review of a Portland-based development company, a national development company, and Buildable. A lot of people liked Buildable because they’re local. I liked the fact that they used the .NET development style since I’m very familiar with it.

How much have you invested with them?

We’ve invested 250,000.                

They went over the quote, but thanks to our agile project management methodology, we could see it coming ahead of time.

What is the status of this engagement?

The project began in January 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Right now, we’re starting testing, which we decided to host. Everybody here is more excited about the look and feel, and being able to finally get live data. With the old system, we had to export text files and it always took a day. We’re all excited to have something new, fresh, and with more functionality. The reports are more dynamic, and we can actually scale them.

How did Buildable Custom Software perform from a project management standpoint?

We already finished phase one. They worked with an agile methodology, which I like since it adapts and fits what we need. And they were able to give us sprints, wherein they were able to meet all of the deliverables, and then some.

We were able to see, that as a customer, weren’t ready to give them all of the details yet. So, we were able to move those to later sprints, and our ongoing work will be moved to phase two, and we’ll go from there.

They were able to meet all of the deadlines, except for a few, since we were still giving them data to collect. It’s a new process for us, but they were able to keep working on other things to keep themselves busy.

The sprints were all done within an Excel spreadsheet. They have their own project management tool and they also use Jira. I use Jira on my end too. We did weekly standups, to make sure everyone was on the same page, and to make sure we could see any problems coming up.

One of the main selling points for them was that they were here locally, so we were able to run things back and forth if we needed to. I spoke with our project manager every other day on the phone, and we also used Microsoft Teams and Zoom for communication.

What did you find most impressive about them?

I found the best thing I liked about them is their communication. We were never left in the dark, like with other development companies. Some companies say they follow agile, but they don’t, and whatever they finish doesn’t fit with our needs. Buildable Custom Software was able to do things in a day, sometimes. They were never afraid to show me their code, so I could always see what they’re working on.

Are there any areas they could improve?

They’re a newer company and they’re growing. Sometimes they can feel nervous, and they’re afraid of hurting our feelings. Sometimes it felt like I had to reassure them. For the most part, everything they delivered was beautiful. I’m hoping this builds their confidence in their abilities. They’re doing good work for us, and not just for us; I’ve seen what they’ve done for another company, it’s pretty amazing. 

Do you have any advice for potential customers?

Some of the faults with us were that we weren’t ready in certain areas, and that caused them to wait on us. I would make sure you have all your ducks in a row. They move fast, and if you’re not ready, they’re going to be twiddling their thumbs.

5.0
Overall Score They were able to make me happy and my customers happy.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
    They went a little over budget, and they were more expensive than other vendors we reviewed.
  • 5.0 Quality
    Service & deliverables
    Everyone is excited about how things turned out.
  • 5.0 NPS
    Willing to refer
    I've already referred them twice.