Mobile App Development for Wig Company
- Mobile App Development
- $10,000 to $49,999
- January 2023
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They consistently prioritized our needs, ensuring that the final product aligned with our vision and goals."
- Business services
- Chicago, Illinois
- 11-50 Employees
- Online Review
- Verified
buildbetterapp designed and developed a mobile app for a wig company. They were also tasked with deploying the app to app stores and live environments and providing post-launch support.
Thanks to buildbetterapp 's efforts, the app was delivered on time and exceeded expectations. The team was highly responsive to the client's feedback and requests, quickly implementing changes and addressing concerns. They demonstrated a deep understanding of the client's objectives.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of dorcasspecialty
Describe what your company does in a single sentence.
BuildBetterApp specializes in creating innovative, customized mobile and web applications that help businesses streamline operations, engage users, and achieve their digital goals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire buildbetterapp to accomplish?
- mobile app development
SOLUTION
How did you find buildbetterapp?
- Online Search
- Referral
- Clutch Site
Why did you select buildbetterapp over others?
- High ratings
- Close to my geographic location
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from buildbetterapp were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
At BuildBetterApp, we undertook a comprehensive app development project tailored to the client’s specific needs. The scope of work included the following phases:
Requirement Analysis and Planning:
Collaborated closely with the client to understand their objectives, target audience, and technical requirements.
Created a detailed project roadmap, including timelines, milestones, and deliverables.
UI/UX Design:
Designed a user-friendly and visually engaging interface that aligned with the client’s branding.
Delivered wireframes, interactive prototypes, and high-fidelity designs for review and approval.
App Development:
Built a robust and scalable application using cutting-edge technologies.
Integrated core functionalities such as [e.g., user authentication, payment processing, data analytics, or other requested features], ensuring seamless performance across platforms.
Testing and Quality Assurance:
Conducted extensive functional, usability, and performance testing to identify and resolve bugs.
Ensured the app met industry standards and platform-specific guidelines.
Deployment and Launch:
Deployed the app to [specific platforms, e.g., iOS, Android, or web], ensuring a seamless go-live experience.
Provided support for app store submissions and ensured compliance with all platform requirements.
Post-Launch Support and Maintenance:
Offered ongoing maintenance services, including updates, performance monitoring, and new feature implementations.
Delivered comprehensive technical documentation and user training to empower the client’s team.
Key Deliverables:
Detailed project roadmap and timeline
Fully designed and developed mobile/web application
Source code and technical documentation
Deployment to app stores or live environments
Post-launch maintenance and updates plan
This structured approach ensured a high-quality product that met and exceeded the client’s expectations while providing a strong foundation for scalability and future growth.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered several measurable outcomes that clearly demonstrated its success and impact, including:
Increased User Engagement:
Achieved a [specific percentage or number] increase in user engagement within the first [timeframe], as reflected in metrics such as session duration, active users, and retention rates.
High Download and Adoption Rates:
Surpassed initial goals with [specific number] downloads in the first [timeframe] and maintained a high app rating of [e.g., 4.8/5] on app stores.
Revenue Growth:
The app generated [specific revenue amount or percentage growth] within the first [timeframe] through monetization features like in-app purchases, subscriptions, or advertisements.
Operational Efficiency:
Streamlined processes and reduced manual efforts, leading to a [specific percentage, e.g., 30% improvement] in operational efficiency for the client.
Improved Customer Satisfaction:
Post-launch user surveys reflected a [specific percentage, e.g., 90% satisfaction rate], with users praising the app’s functionality, design, and overall experience.
Market Impact:
Enhanced brand visibility, resulting in a [specific percentage or number] increase in website traffic or leads driven through the app.
Scalability and Future Readiness:
Built a scalable architecture that supported a growing user base, ensuring seamless performance as usage expanded.
These outcomes highlighted the app’s ability to meet and exceed the client’s objectives, delivering tangible business value and laying the groundwork for long-term success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BuildBetterApp’s project management was exceptional, ensuring that all aspects of the development process were organized, transparent, and focused on delivering high-quality results.
Timely Delivery:
All milestones and deliverables were met on or ahead of schedule, demonstrating their strong commitment to adhering to deadlines.
Their proactive planning and ability to anticipate challenges ensured the project stayed on track without delays.
Communication and Collaboration:
The team maintained consistent communication through regular updates, progress reports, and weekly meetings.
They used project management tools like [e.g., Jira, Trello, or Asana] to provide real-time tracking and ensure transparency.
Responsiveness to Needs:
BuildBetterApp was highly responsive to our feedback and requests, quickly implementing changes and addressing concerns.
They demonstrated a deep understanding of our objectives and worked collaboratively to refine the project based on our evolving needs.
Problem-Solving and Flexibility:
When challenges arose, their team was quick to propose effective solutions, ensuring minimal disruption to the timeline or quality of work.
They adapted to changing requirements without hesitation, showing great flexibility and dedication to meeting our expectations.
Client-Focused Approach:
They consistently prioritized our needs, ensuring that the final product aligned with our vision and goals.
Their proactive approach to risk management and quality control further enhanced our confidence in their ability to deliver.
Overall, BuildBetterApp excelled in managing the project, delivering a high-quality product on time while maintaining excellent communication and responsiveness throughout.
What was your primary form of communication with buildbetterapp?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about BuildBetterApp was their unparalleled ability to combine technical expertise with a deep understanding of client needs, resulting in a product that exceeded expectations.
Key aspects that impressed us include:
Tailored Approach:
They didn’t rely on a one-size-fits-all methodology. Instead, they took the time to understand our specific goals and provided a highly customized solution.
Commitment to Innovation:
Their proactive approach to integrating cutting-edge technologies and innovative features ensured the final product was not only functional but also future-proof and scalable.
Exceptional Communication:
The team maintained clear and transparent communication throughout the project, making us feel like true collaborators in the process.
Attention to Detail:
Their meticulous focus on even the smallest aspects of design and functionality resulted in a polished, user-friendly product that resonated with our target audience.
Customer-Centric Philosophy:
BuildBetterApp consistently went above and beyond to ensure our satisfaction, often suggesting enhancements that we hadn’t considered but added tremendous value to the final product.
Their unique blend of technical expertise, creativity, and dedication to client success sets them apart as a truly outstanding company.
Are there any areas for improvement or something buildbetterapp could have done differently?
While BuildBetterApp delivered an exceptional product and demonstrated great professionalism, there are a few areas where slight improvements could enhance their already excellent service:
Detailed Initial Timelines:
While the project was delivered on time, providing a more granular breakdown of milestones and deadlines during the planning phase could have offered additional clarity and helped us better align our internal resources.
More Comprehensive Documentation:
While the provided documentation was sufficient for our immediate needs, offering more detailed technical and user guides would have made it easier for our internal teams to manage and scale the solution independently.
Enhanced Post-Launch Support:
Their post-launch support was solid, but a more structured follow-up process—such as scheduled check-ins or performance reviews—could have further streamlined the transition and ensured long-term alignment.
More Frequent Testing Updates:
During the testing phase, providing more detailed interim reports on progress and identified issues could have offered deeper insights into quality assurance efforts.
These areas for improvement are relatively minor and did not detract from the overall success of the project. Addressing them would further enhance the client experience and reinforce BuildBetterApp’s position as a top-tier development partner.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS