BugRaptors is noted for providing good value for cost, with clients appreciating their competitive pricing and effective services. Specific project costs were not mentioned, but they were chosen for affordability and quality in various testing and QA engagements.
BugRaptors maintains successful long-term relationships with clients, providing consistent support and building cumulative knowledge that enhances their ability to manage complex and evolving projects.
Opportunities for Improved Reporting
While BugRaptors delivers detailed reports, some clients suggest that more frequent updates and quicker turnaround times on reports could enhance their already excellent service.
Responsive and Supportive Team
BugRaptors' team is described as responsive and supportive, ensuring smooth collaboration and effectively addressing client feedback and additional requirements.
Proficient in Software Auditing
BugRaptors excels in software auditing, identifying critical to low-risk issues before system launch. Their detailed reports and proactive recommendations have been instrumental in resolving issues like OTP and spam vulnerabilities.
Commitment to Quality and Detail
The company is noted for its commitment to quality and attention to detail, impressing clients with their thorough testing processes and ability to meet specific client needs effectively.
Excellent Project Management
Clients consistently praise BugRaptors for their strong project management skills, timely deliveries, and responsive communication. They are proactive and maintain regular updates throughout the project's lifecycle.
QA Infrastructure Implementation & Recruiting for IT Company
Application Testing
$10,000 to $49,999
Aug. 2022 - Jan. 2024
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"Their expertise in QA processes and their commitment to QA were invaluable to our project's success."
Feb 19, 2024
VP of Product Development, Cogitate Technology Solutions
Ashish Nair
Other industries
Mumbai, India
51-200 Employees
Online Review
An IT company hired BugRaptors to establish and implement QA infrastructure. Moreover, the team recruited, onboarded, and managed a skilled team of developers and QA testers for the client.
BugRaptors' data-driven approach enabled the client to track progress and optimize resource allocation, maximizing their efficiency and ROI. The team delivered items on time and within budget, communicated openly, and was responsive, flexible, and collaborative. Their QA expertise was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP - Product Development of Cogitate Technology Solutions
Describe what your company does in a single sentence.
We develop modern & innovative technology products and solutions for the insurance industry
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BugRaptors to accomplish?
Establishing and implementing efficient QA processes
Assembling a highly qualified & skilled QA team
SOLUTION
How did you find BugRaptors?
Online Search
Why did you select BugRaptors over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
How many teammates from BugRaptors were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BugRaptors established QA procedures, identified resource needs, and recruited, onboarded, and managed a skilled team of developers and QA testers, ensuring smooth project execution. Key deliverables included comprehensive QA infrastructure, a qualified team aligned with our requirements, and ongoing performance monitoring.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We witnessed improvements in overall quality of the release. BugRaptors' data-driven approach enabled us to track progress and optimize resource allocation, maximizing efficiency and ROI.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BugRaptors delivered items on time and within budget. They were responsive to our needs, adjusting their approach and resources as required. Their open communication and problem-solving strategy fostered a strong collaborative relationship.
What was your primary form of communication with BugRaptors?
Virtual Meeting
What did you find most impressive or unique about this company?
Their expertise in QA processes and their commitment to quality assurance were invaluable to our project's success. Their flexible and collaborative approach made working with them a truly positive experience
Are there any areas for improvement or something BugRaptors could have done differently?
We could have done more in person connects to collaborate better.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Showing 11-11 of
11 Reviews
Locations (3)
52, First Floor, Sec-71 PBSahibzada Ajit Singh Nagar, India160071
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