What evidence can you share that demonstrates the impact of the engagement?
They created a newsletter platform that demonstrated a personal understanding of our company culture. The platform engages existing clients who frequently comment on new content.
How did BubbleUP perform from a project management standpoint?
They’ve been fairly good with communication. We’re in regular contact with their team through email and phone, but we also schedule monthly or bi-monthly meetings with our project manager as needed. BubbleUP provides monthly reports on Google Analytics, Facebook ads, and any other campaigns we’re running—like newsletters.
What did you find most impressive about them?
BubbleUP showed a deep interest in our company as a whole. Unlike competitors, they got into the heart of what our company is. They’re not only skilled in advertising, but also mindful of company culture.
Are there any areas they could improve?
Because we follow a dynamic workflow, we struggled with communication for a short time. We established specific channels, and it’s been smooth sailing since.
Do you have any advice for potential customers?
They'll exceed expectations if you are open and direct.