Bryton

Introduce your business and what you do there.

I’m the owner and CEO of Stories for Impact. We provide consultancy and research services, mainly concerned with social and environmental impact management.

What challenge were you trying to address with Bryton?

Our existing website was outdated, so we were looking for a partner who could help us build a new page.

What was the scope of their involvement?

Bryton built our new website using Elementor WordPress. Though our old website used the same technology, the team rebuilt everything from scratch. They handled both the frontend and backend development. With the exception of the logo, the header image, and the color palette, which were done by another designer, Bryton handled the entirety of the design as well. 

The web page itself has an interactive menu as well as a plug-in for showing activity highlights, and different assignments and events. We have a blog, a plug-in for social media, a contact form, and other pages for our team, all of which Bryton implemented.

What is the team composition?

We worked mainly with two people from Bryton. Jan (Founding Partner and Developer) was our main point of contact.

How did you come to work with Bryton?

One of my colleagues is currently an IT student, and she looked for other students that could provide good quality when we were searching for an agency. She found Bryton and was impressed with their portfolio and experience with WordPress, so we decided to give them a try. 

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

The project took place from February–March 2020.

What evidence can you share that demonstrates the impact of the engagement?

The site’s quite new, so I can’t speak to its long-term impact yet. However, the end result fits our needs perfectly. We’re pleased with the design, which we find to be quite nice and lively. The site itself is easy to use and to update, so we can make adjustments without having to invest in more external help. There have been no major bugs, which was a nice surprise.

Not only have our own expectations been fulfilled, the feedback we’ve received from partners and new clients has been encouraging as well. 

How did Bryton perform from a project management standpoint?

Bryton worked quite effectively. Throughout the project, we were in contact via Facebook Messenger. We also used Google Drive to share screenshots. The team worked with us in real time, asking for feedback on the design along the way. For their part, their reactions were very quick, and they waited on us more than we had to wait on them. Further, now that the project has ended, if we ever have a question they respond just as quickly now as they did when we were working together.

What did you find most impressive about them?

They really understood our design expectations. As we’re not designers ourselves, we could only describe to Bryton approximately what the site should look like. We told them we wanted a lively and exciting page, and they understood that and were able to execute. 

Are there any areas they could improve?

From a project management perspective, I would’ve preferred for them to propose more meetings. Though Facebook Messenger worked well for the most part, it became a bit ineffective at times, when discussing certain issues. It would’ve been more efficient to replace some of our communication with a half-hour call, for instance, when we had a lot of quick decisions to make.

Do you have any advice for future clients of theirs?

I advise agreeing beforehand to have regular management calls regularly as well as when the need arises.

Introduce your business and what you do there.

I am the founder of Seedri Holiday House, which is a venue for birthday parties, weddings, corporate events.

What challenge were you trying to address with Bryton?

The previous website & its design was really outdated so we were in the need of website that would better bring out the beauty of our venue and increase our social presence.

What was the scope of their involvement?

The company designed and developed a webpage that included big & bold images, and described our services. Furthermore, the website was designed to be SEO-friendly to get more organic traffic.

How did you come to work with Bryton?

Through a friend who knew to recommend them.

How much have you invested with them?

Between €1000–€2000 (approximately $1,100–$2,2000 USD)

What is the status of this engagement?

At some points, I still contact them to get help with minor website-related things - if I need something updated, they have been happy to help.

How did your relationship with the vendor evolve?

It worked really well from the beginning. They knew what they were doing and were quite transparent about it, so we had no disagreements.

How did Bryton address the challenges that arose?

There were no major challenges/disagreements. Maybe most mentionable is that we were quite specific how we wanted the website to look - so they offered us 3 different designs/outlooks to choose from and then developed the website on the basis of the chosen one.

Describe the impact this engagement has had on your business.

Definitely more visitors on the site, even though we don’t use paid ads - just the traffic from SEO, which is amazing. In addition, I get less calls about general things because many of the easy questions are now answered on the site.

Before, the webpage did not have contact form, so all of the mails were sent directly; whereas now most of the queries come from the contact form. It is hard to tell but I guess that makes the contacting easier for the customers, and increases the amount of queries.

How was project management handled?

They had a project manager, who sent me a proposal, which included a description about the work they will be doing, how it is done, how much hours, price and everything else useful.

Project manager was also responsible for everything. Basically, the work was divided into 5 steps and we worked step by step until we got the result. In every step, I had the possibility to ask for a revision.

Is there anything that the vendor did well or that you would consider a strength?

I think the delivery speed was amazing and their professionalism was great. Everything was written down to the proposal and there were no verbal promises.

In what specific areas can they improve?

Maybe their initial descriptions about the project could have been simpler because I don’t know much about the technical stuff, but they explained everything and promised in the future to keep it simple.

What advice do you have for clients with similar needs to yours?

I think the team at the Bryton agency are definitely the kind of people you would like to work with. Input from the client is also important when making a website. Describe your needs precisely, provide them with photos, information about your company etc, and then you will get the best possible result.

Please describe your company and your position there.

I was the project manager during the time Bryton joined.

For what projects/services did your company hire Bryton, and what were your goals?

Web Development with continous optimization. Goal of the web was not only to make a face for the project, but to send traffic to the web page from smaller campaigns, which meant changes had to be made all the time.

How did you select Bryton and what were the deciding factors?

Through Relatives.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Design was already set, meaning the Web had to be made as close to the design as possible. All the rest was figured out on the go, that Bryton successfully managed.

How many people from the vendor's team worked with you, and what were their positions?

2 developers working on the Web.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At times, when necessary, the developers even stayed up late at night to meet the unprecedented deadlines.

Describe their project management style, including communication tools and timelines.

Communication tools are mainly Slack. Difficult to comment on the timelines, as much of it was set to very high standards by the Solaride team itself.

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something they could have done differently?

Perhaps a little more communication in the beginning. Overall, couldn't complain much.

Please describe your company and your position there.

tourism farm. owner.

For what projects/services did your company hire Bryton?

yes

What were your goals for this project?

new homepage

How did you select this vendor?

they found us

Describe the project in detail.

we got new homepage

Can you share any outcomes from the project that demonstrate progress or success?

we got new homepage

How effective was the workflow between your team and theirs?

Their workflow is very effective.

What did you find most impressive about this company?

operability