Can you share any outcomes from the project that demonstrate progress or success?
To be completely honest, I would say the fact that I am in business is a first proof of success! Without Bruce, I really do not think my business could have succeeded in the first place. I have a beautiful website thanks to him, and I am ranking on the first page of Google for a lot of keywords that I wasn't even ranking for at all before this project.
Bruce always says that you know your SEO strategy has worked when the phone starts to ring - here he is referring to leads and conversions. Luckily, not only do I have a lot more website traffic, but also a lot more leads and conversion, so I guess these new clients mean that my SEO strategy has been successful.
How effective was the workflow between your team and theirs?
It has always been pleasant and easy to work with Bruce. Whether it is with my or my team, Bruce explains things clearly until we (who often lack knowledge in the field of SEO) understand.
He is willing to teach us and explain his doubts or observations over and over until we grasp the concepts. He always does his work in a timely manner for us, and is patient when he needs to receive things from us.
We mostly communicate via email and weekly Go2Meeting video discussions, so that we can view our website and reports right from Bruce's screen for demonstrations. He is also very responsive via text message and phone call.
What did you find most impressive about this company?
As an entrepreneur, I wanted to be able to learn about SEO and understand my marketing strategy, so I chose Bruce because he was willing to work alongside me and teach me about the reasoning behind his decisions and also explain a lot about how to do search engine optimization.
However, I wear many hats in my multiple start-ups and I also need someone I can trust to do work for me. As much as I like to be hands-on, I realize that I cannot do everything alone. Having Bruce is better than outsourcing to a traditional marketing company, because he creates a more customized agenda and really integrates himself into my team.
Whether it is about creating and implementing a marketing plan or just a quick consultation or follow-up monitoring, I always know I can count on Bruce.
Are there any areas for improvement?
It is hard to flaw Bruce Jones SEO Consultant - he will go above and beyond to help you, and make anything possible. I have been happy with his services for years and really cannot find any room for improvement.