Brightery

BACKGROUND

Please describe your company and your position there.

I'm Siva, The CEO, and owner of Ostora, the fully integrated solution for e-learning and education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brightery?

We were searching for a qualified company to solve our problem, It was creating the project, branding, logos, and almost everything. We didn't have enough time, Brightery was the choice after we discussed 3 different agencies from different countries. The project was a well-developed website with enough satisfying UI Design and good UX design. These people made the project more than we expected.

What were your goals for this project?

The goal is creating better ways and easy for our students to help them with more advanced websites, loyalty systems, an automated system for billing to make the best and go on with them.

SOLUTION

How did you select this vendor?

they were recommended by a friend, they're good people and advanced knowing what they're planning for, He said. And when we finished the project, that's what we got.

Describe the project and the services they provided in detail.

They created the structure of the website, application, loyalty program, and billing system and it was All-In-One app, helped our company to enhance the quality of services and products easy. They created an amazing interactive design with high-quality User experience. Developed the whole application and made an amazing combination of these tools they've added to help us in marketing. They created a high quality code, we don't know much about development and codes, but the reports and look of codes they've shown us was amazing enough to catch your eye. Tested the application and got sure that everything is walking to the right path, at the right time. Enhanced our servers and created security checks. Make us amazing report including every single thing.

What was the team composition?

I don't know exactly because I was contacting the Account Manager of mine and she was too kind and always understanding what I wanted to say, What I needed to add before I even mention. But they told me about the whole team were working on my application, they were designers, developers, managers, analysts, Etc.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Well, We don't have enough numbers and reports to talk about but, We had easier ways to reach, make new courses and offers with easy to use announcement tools, easy billing and easy to use applications our students using ostora could use.

How was project management arranged and how effective was it?

The truth is, they contacted me on my email, and I sent everything we wanted to do and waited for a day or less, They sent me estimation for my project and this estimation was suiting my budget, I Approved the cost. one day later they sent the timeline, the bill, and how to pay the project budget, I wasn't ready to pay the whole project cost, I was a little bit hesitated, it's my first time I contact a company and start work with this budget which isn't so small for a business like mine. They gave me the ability to pay 50% of the estimated budget, and the truth is they made the whole project in time and I paid the rest of its cost.

What did you find most impressive about this company?

unlike other companies, they're too friendly, like friends they're doing the work, advising you with things you should take care of, things should be added to the requirements. They helped me to save some money by removing un-necessary requirements from the project. They are very friendly. That's a fact!

Are there any areas for improvement?

I hope they can reduce the custom project costs a little bit, I know they're good people and so friendly, so professional and well-focused, but I think the custom project's budgets will not suit every business, I hope they scale more and gain more customers. but please guys, reduce the cost for more satisfied customers <3