Native Mobile App Development

Simply delivering the best apps for our clients

We’re a multi award-winning mobile app development agency based in Brighton, UK.  Our mission is simple; to be a company that our customers love working with, and that our employees love working for.

We deliver the best digital products, the best service for our clients and create the very best place to work. In fact, our clients are so happy with our service that they often collaborate with us on multiple projects over many years.

We recognise that in our digital age, technology is in a constant state of evolution. So we help businesses navigate this complex and ever-changing landscape so that they can plot a path to success.

Putting users first

Users are right at the very heart of everything we do. Our expert team develops smarter and friendlier ways for our clients and their customers to engage with technology, creating exceptional user experiences.

We don’t settle for OK, we continually strive for excellence. It’s this passion that helps our clients transform conversion rates, improve brand reputations, win awards and stay ahead of the game, year after year.

Building client friendships

We pride ourselves on building long-term relationships with our clients, working to help them achieve their business goals. You’ll work directly with the people actually building your app, reviewing and collaborating with them on every stage of the process.

We are agile

Our agile approach, robust processes and highly skilled in-house team of UI and UX designers and developers, build, test and deliver web and mobile applications to the highest possible standards. We care about every detail in the process, constantly refining throughout.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2006
Show all +
Brighton, United Kingdom
headquarters
  • 7th Floor, Vantage Point, New England Road
    Brighton BN1 4GW
    United Kingdom
other locations

Portfolio

Key clients: 

Our clients come from multiple market sectors and include market leaders such as Jaguar Land Rover, Morrisons Supermarkets, Willis Towers Watson, Ziffit, KitchenCraft, TrainSplit,The Children's Commissioner, The Caravan Club, Roche Pharmaceuticals, Surrey & Sussex Probation Service, Brighton Marathon and many more. 

A Stunning Prospectus App for Kings Education

Kings Education are a specialist, high quality international education group with locations across the USA and UK. Focused on nurturing and developing young people, Kings Education share the same user focus as we do here at Brightec. To help them showcase the best education options, we built an innovative prospectus iOS app.

Helping Roche Monitor ‘Hot Prospects’

For any sales team, updating and utilising an effective database is crucial. We developed an iPad app that could keep their CRM system up to date, increase the number of prospects and push their sales success through the roof - and all of this whilst their team are out and about.

 

Environmentally Friendly Consumer App - The Marine Conservation Society

The Good Fish Guide is produced by the Marine Conservation Society and helps consumers make environmentally sound seafood choices.

The Marine Conservation Society are dedicated to conserving the marine environment. They wanted a ‘pocket guide’ style consumer app to help customers make informed decisions when choosing fish at a restaurant, or at the fish counter in the local supermarket.

The app - The Good Fish Guide - serves as an index of endangered species of fish in the United Kingdom. The app enables users to make ethical purchasing decisions based on the present sustainability of fish species.

Complicated Pension Funds App Reaps Rewards - Willis Towers Watson

Willis Towers Watson is a leading global professional services company. They faced a complicated technical challenge and partnered with Brightec to assist with solving the problem. The resulting app overcame the various hurdles and delivered a product to be proud of.

An App Set to Revolutionise the Train Ticketing Marketplace

TrainSplit is a ground-breaking rail ticketing service dedicated to saving passengers money. The team chose Brightec to design and build an app that would take the potential of their revolutionary idea and release it to a mass market.

Splitting train tickets can bring consumer savings of up to 65% but the process of doing so can be time consuming and confusing. With commuters and day-trippers facing enough delays already, TrainSplit’s automated search scans a vast database and delivers cheap and simple travel options.

TrainSplit possessed a wonderful, and potentially game-changing idea, but without the digital solution to bring their plans to life. They approached Brightec and asked us to help them take their idea from underground to overground. 

An Intuitive Messaging App That Paints the Full Picture - Chinwag

Jomoco Ltd came to us with an idea for an alternative way to message family, friends and colleagues. We approached the project with our customary user-centred approach and built a fun, intuitive messaging app.

Full-Service Web Systems Package for Affect Energy

Affect Energy are a brand new company seeking to build a new and innovative presence in the energy market.

At the heart of their business, they want to put customers first. They’re aiming to make ‘energy easy’ and great value - providing the best user experience in the market place.

These values fit deeply with our own, so we were thrilled to work with them and help them create, from the ground up, a full digital systems package.

We Helped Numerco Stand Out From Their Competitors

The app we built for Numerco is the only one of its kind in the UK app store. Though it was a challenging project, involving the handling of large amounts of both new and historic data, the chance to work on a completely unique application was too good to miss.

To our knowledge there is no other equivalent app built for smartphone/tablet on any OS in any part of the world. That’s certainly an achievement we’re proud of.

An Attractive, Easy-to-Use Barcode Scanning App - Ziffit

Ziffit are one of the UK’s leading online marketplaces. They thrive on simplicity, offering customers a quick and easy way to trade unwanted household media items. We were tasked with building an app that first and foremost delivered on their company values and offered an easy-to-use barcode scanning app.

Reviews

Sort by

Android Mobile App Dev for E-Learning Platform

“Brightec was always highly responsive.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2016 - Sept. 2018
Project summary: 

Brightec helped develop an e-learning native Android app, working under a tight deadline. Another company took over because of project changes, but Brightec came back on at the end to finish things up.

The Reviewer
 
11-50 Employees
 
Brighton, United Kingdom
Head of Project Management, International Development Program
 
Verified
The Review
Feedback summary: 

Brightec did good work and collaborated well with the internal team. The developers have a wide set of skills and are all extremely responsive. End users enjoy the app. The team is expensive, and more resources would mean a better engagement, but they still developed a great product.

BACKGROUND

Introduce your business and what you do there.

I’m the head of project management for an international development program. We mainly work in sub-Saharan African, but we also work in developing markets, too.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightec?

We’d begun building a website for a large corporate client, but they then decided they wanted a native Android app instead. We didn’t have in-house Android expertise, so we began looking for a mobile development partner.

SOLUTION

What was the scope of their involvement?

Because the client switched what product they wanted in the middle, we had a tight deadline to make something new. Brightec helped shaped the requirements and began developing the app. However, we had a change request (we needed more resources) that Brightec couldn’t fulfill, so we hired a different company. This second company did the bulk of the development work, but Brightec came back onto the project near the end to help finish things.

The app is an e-learning tool that the client takes to shopkeepers and signs them up for learning sessions. The education is delivered offline, but the app registers and tracks the information. It also has surveys and videos for the user to interact with.

How did you come to work with Brightec?

We work in the same building.

How much have you invested with them?

We spent about $53,000.

What is the status of this engagement?

We worked together from November 2016–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the app a month ago, and we haven’t had any bugs yet. Users like the look and says it’s easy to use.

How did Brightec perform from a project management standpoint?

They collaborated closely with our team and provided weekly updates on progress. We communicated via Slack, and Brightec was always highly responsive.

What did you find most impressive about them?

They have a range of different skills and even have specialists that can step in, if needed. They’re easy to communicate with, too.

Are there any areas they could improve?

It’d be nice if they had more availability and/or resources. We enjoyed working with them, but the engagement was limited. Also, they’re more expensive than other agencies we use.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They were excellent at responding and delivering, but they sometimes miscommunicated on delivery dates.
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video/AppleTV App for Production Company

"You couldn't ask for better service. They’re a great, knowledgeable team that is willing to go the extra mile." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Mar. 2016
Project summary: 

Brightec developed a mobile app that will showcase video footage through AppleTV. They incorporated a detailed menu and an intuitive, easily navigable layout.

The Reviewer
 
1-10 Employees
 
Brighton, UK
Anthony Jones
Company Director , Fruitmedia Ltd
 
Verified
The Review
Feedback summary: 

The combination of Brightec’s experience in the industry, stand-out work ethic, and institutional culture made for a relaxed yet highly-productive collaboration and relationship. As a company, they inspire confidence and are passionate about helping people grow.

BACKGROUND

Please describe your company and your position there.

I’m the Company Director of Fruitmedia Ltd, an innovative video production company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brightec?

We wanted to take our show-reel content and develop an app for Apple TV.

What were your goals for this project?

We wanted to be able to show our work to clients using AppleTV.

SOLUTION

How did you select this vendor?

We selected Brightec for their innovation approach to mobile app development.

Describe the project in detail.

The app allows customers to look through various genres of film production services that we produce. It features a detailed menu, but it’s actually simple to navigate.

What was the team composition?

We worked with a dedicated project manager and a team of developers from Brightec.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

You couldn’t ask for better service. They’re a great, knowledgeable team that's willing to go the extra mile. You feel confident that you’re dealing with the experts in this field. Nothing was too much of a challenge to overcome.

How effective was the workflow between your team and theirs?

Our two teams worked really well together since we share a similar ethos and values system.

What did you find most impressive about this company?

The fundamentals that the Founder has put in place seem to make people genuinely thrive. They’re a hardworking outfit, but there’s room for a less formal approach to business. The office is a stunning setup.

Are there any areas for improvement?

I honestly can’t think of anything. We’ve had a great experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Global Housewares Company

“They know apps in and out.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Ongoing
Project summary: 

Brightec did the backend development and frontend design for an iOS and Android app. The app for iOS is complete, and the app for Android will be complete in January.

The Reviewer
 
201-500 Employees
 
Birmingham, United Kingdom
Tom Chattaway
Digital Manager, KitchenCraft
 
Verified
The Review
Feedback summary: 

The app functions well and delivers quick results, bringing good feedback from users. The app is in alignment with the branding. Responsive communications and excellent project management build trust and confidence, resulting in Brightec feeling like part of the team.

BACKGROUND

Introduce your business and what you do there.

I’m the digital manager at KitchenCraft, a leading housewares company in the UK. We form part of a large, global American company called Lifetime Brands Europe. We sell over 4,000 kitchenware products to both independent and huge multinational stores throughout the UK, Europe and the rest of the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightec?

We wanted to build an app to be used on any device that would allow our customers to be able to order easily.

SOLUTION

What was the scope of their involvement?

We worked through what the app should look like, how it should work, what our customers should see, and how the backend should look and work. It was a clearly instructed process. They broke down the timeline and what they needed from me. It was nice working with someone that gives a clear indication of what they want and when they want it.

They developed an iOS app. The Android app is being built now and should be live in January. They did the complete backend development and frontend design. They know apps in and out. If we had an idea, they let us know if it would work or not.

What is the team dynamic?

There were three or four people working on our app each time I visited them. We talked with the designer, the iOS developers, and another team member.

How did you come to work with Brightec?

We looked at working with a few different companies but Brightec really stood out each time we met with them.

What is the status of this engagement?

We started working together in September 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app works really well and has a clean look and feel to it. Brightec did a great job of giving it a KitchenCraft feel and from internal testing so far we can immediately see how much enjoyment users are getting out of the app.

How did Brightec perform from a project management standpoint?

I visited them once a week for about 10 weeks. Brightec is the only company we’ve ever worked with that used tools like Slack. With Slack, it’s easy to message them, and they respond almost immediately. We also talk by phone. They always keep me posted on the progress and meet deadlines.

What did you find most impressive about them?

The way their office is laid out and the way they do ad hoc meetings is great. Brightec feels like an extension of the team.

Are there any areas they could improve?

No. It’s been a positive experience.

5.0
Overall Score We enjoyed the project. It was nice to work at their offices and to have them visit ours.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We never had an issue with missing deadlines. Everything was on time.
  • 4.5 Cost
    Value / within estimates
    You pay what you get for. We can see the quality of the app.
  • 5.0 Quality
    Service & deliverables
    The app looks and feels great.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them to a friend or colleague. I wouldn’t recommend them to a competitor.

Mobile App Dev for Train Ticket Buying Platform

"There is little they can’t do... I’ve chosen the right company."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Brightec designed and developed native mobile applications for both iOS and Android from the ground up. Currently, they are working to submit the applications to the app store.

The Reviewer
 
1-10 Employees
 
United Kingdom
Nick Brown
Founder, TrainSplit
 
Verified
The Review
Feedback summary: 

The app meets all specifications and is easy to use. Brightec’s project management is excellent; they provide frequent updates on the project status and stay in touch regularly. They have an extensive list of services, allowing them to step in at any step of the development and launching process.

BACKGROUND

Introduce your business and what you do there.

I am the owner of TrainSplit, a provider of journey planners allowing the public to book tickets online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightec?

The website had been written by me. We wanted to branch out and provide an app for phones, and we didn’t have the time or experience to do so, which is why we contacted Brightec.

SOLUTION

What was the scope of their involvement?

We retained Brightec to design, build, produce and publish native apps for both Android and iOS, from the ground up. When booking a rail ticket, there is a necessary flow for selecting the destination and starting point, arrival and departure times, and so on. Users need the ability to select trains and input other pertinent details. It’s a fairly sophisticated process, but the system makes it completely obvious. I was looking for someone who could add value to it by making it really easy, and different to the competition.

What is the team dynamic?

I wanted to be involved, but I wanted them to do all the work. I have a project manager, and we also have monthly meetings during which I will talk to the developers, see what they’ve done, and make suggestions.

How did you come to work with Brightec?

I picked three companies from internet searches and looking through reviews. At the end of the day, Brightec had good reviews and had worked on similar projects. We clicked quite well when I went to meet them; I got on with their developers, and they understood what I was after.

How much have you invested with them?

The cost has been around £100,000 so far. [$130,000]

What is the status of this engagement?

We started working with Brightec in January 2017. The work is ongoing.

The app is ready but, due to the UK rail industry being slow in accrediting these platforms, I expect that there will be a few months before it’s launched. I am hoping that Brightec will help with a bit of marketing, specifically for the app, but we haven’t really talked about this yet.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I won’t have any metrics until the app has been accredited and is live, at which point we’ll have proper information and will be able to track sales.

The people I have shown the app to have unanimously agreed that it’s easy to use, which is what I was after. I’m pleased with it, and it’s more than I could have achieved. It’s only been shown to a few people, though, since we can’t even put it out for a trial until it’s been approved.

How did Brightec perform from a project management standpoint?

The project management is excellent. The person in charge emailed me every week with an update of what had been done, and what was left, which kept a handle on time and expenses. We are using Slack for communication, but most of the time I leave them to do the work and am not very hands-on until a decision is needed on my part.

What did you find most impressive about them?

I can’t imagine that there is anything I could need which Brightec couldn’t provide. They will bring a consultant in during autumn, to help me rework the website. There is little they can’t do, in terms of user experience. I’ve chosen the right company.

Are there any areas they could improve?

I don’t think I can say there is.

4.5
Overall Score Although I’ve knocked off half a point because the cost was high and the timescales longer than expected, I believe they have created a quality product which will pay back its cost in a relatively short time.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    All of us (myself included) thought the project would be easier than it turned out to be.
  • 4.0 Cost
    Value / within estimates
    The project has been quite expensive, but the product is good. In general they have shown good value for money.
  • 5.0 Quality
    Service & deliverables
    Everything is well-tested. I have had no quality issues.
  • 5.0 NPS
    Willing to refer

Mobile App for Management Consulting Firm

"We’ve found that they’re quite a talented bunch of iOS and Android developers." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2011 - Ongoing
Project summary: 

 Brightec developed 5 mobile apps for various platforms. They assist with design work for the apps as well as web applications. The team is required to complete complex apps with several calculations.

The Reviewer
 
10,001 + Employees
 
United Kingdom
Project Manager, Management Consulting Firm
 
Verified
The Review
Feedback summary: 

Brightec applies a broad base of knowledge and excels at identifying and visually conveying requirements. The team is responsive, cost-effective, and talented and completes all products as requested. They are detail-oriented with a talent for molding ideas and producing relevant designs.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager for a leading global advisor, broker, and solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightec?

We were looking for a company to help with creating some mobile applications.

SOLUTION

What was the scope of their involvement?

They’ve created five mobile apps for us on varying platforms, both Android and iOS. They’ve also helped with some of the design work for those apps, and for some of our web applications as well. We’ve utilized their knowledge in varying degrees.

We give them specifications and wireframes, and they come up with the design and development. Some of the apps are very complicated with several calculations. Brightec is great at identifying our requirements and conveying them in an easy visual way. They’ve applied a broad base of knowledge to their work with us.

How did you come to work with Brightec?

We investigated three to five companies which were fairly local to us. Brightec stood out to us, and we appreciated the way they described what they could do for us in terms of design and development work. They fit the bill quite easily for us.

How much have you invested with Brightec?

This information is confidential.

What is the status of this engagement?

We first engaged Brightec around September of 2011, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They are responsive, cost-effective, and talented. We have an excellent working relationship with them. They’re a very professional firm, and they’ve completed everything that we’ve asked of them. We get great service, and the products are delivered as requested, so we’ve been happy to stay with them over the years.

We understand that bugs are part of every development process. In each instance, they work very quickly to produce another version for us to test and eventually release. The feedback we’ve received from clients has been very favorable.

How did Brightec perform from a project management standpoint?

They’re absolutely fantastic to work with, and we’ve never had issues with missed deadlines. They’re good at advising and designing; they notice things. When we come up with an idea, they’re good at molding the idea and producing the relevant designs to go with it.

What did you find most impressive about Brightec?

We’ve found that they’re quite a talented bunch of iOS and Android developers. They’re very cost-effective, which is important in today’s market. They’re local for us, and we have an excellent working relationship with them. We find that they’re a great company with which to work.

Are there any areas Brightec could improve?

Not really. Of course, you can always improve on everything, and they strive as a company to improve in what they do. We’ve been very satisfied with what they’ve done for our company.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re fine.
  • 5.0 Cost
    Value / within estimates
    They’ve very cost-effective..
  • 5.0 Quality
    Service & deliverables
    They deliver what we want. They advise, and they help us change any ideas when needed. The feedback from clients is that the tools are great.
  • 5.0 NPS
    Willing to refer
    We’d have no hesitation referring Brightec.

Android Development for a Social Impact Platform

"The project involved some work from us, so there was a lot of collaboration involved."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Brightec augmented the in-house team's development capabilities for the build of an Android app to support Sub-Saharan African communities.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Technical Lead, Social Impact Platform
 
Verified
The Review
Feedback summary: 

The app is still in initial phases but the associated website has 300,000 users that are currently in process to be converted to users of the Android platform. Overall, the project management and communication were standout factors of the Brightec team.

BACKGROUND

Introduce your business and what you do there.

We make online communities for users in Sub-Saharan Africa. We’ve put up an application platform to build these communities in a modular fashion and make them so they can work for legacy phones and platforms.

I lead the technical design of the platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightec?

We needed to augment our internal team to build an Android app.

SOLUTION

What was the scope of their involvement?

One of the biggest projects we’ve been working on is in Nigeria, where there’s a burgeoning middle class that is using more and more Android smartphones. In talking to our clients, they wanted an Android app to appeal to this user base. It was a collaboration of our combined skills.

How did you come to work with Brightec?

We’re in the same office complex. We looked at a number of quotes, but we have a face-to-face relationship Brightec. We’d talked with them a number of times about the project and they understood it. When we finally started, the project was completed quickly.

How much have you invested with Brightec?

The project cost between 10,000 and 50,000 pounds [approx. US$12,500 and $62,000].

What is the status of this engagement?

The project took 15 days.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re in the process of starting to promote the app. The website we run is very successful and has 300,000 creative users. We’re migrating those users over to the app if they’re Android users. Our goal is to convert as many of our Android users as possible to the more native environment.

How did Brightec perform from a project management standpoint?

We used Slack to communicate and had an open line of communication.

What did you find most impressive about Brightec?

They have a good range of skills. We worked well together with the team in terms of communication beyond the project manager. The project involved some work from us, so there was a lot of collaboration involved. It was a very enjoyable experience.

Are there any areas Brightec could improve?

It’s really nice when people come to you and know what they want. That makes things clearly defined. I don’t have any complaints about Brightec. They made sure they knew what we needed, they delivered in a timely manner, and overcame any problems along the way.

5.0
Overall Score I have nothing but praise for them in the project we did with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were incredibly accommodating to our needs and met a very tight deadline on the project.
  • 5.0 Cost
    Value / within estimates
    We had agreed to a fixed cost, so they were on budget. We got the features we wanted and slightly more.
  • 5.0 Quality
    Service & deliverables
    They did everything they were supposed to do.
  • 5.0 NPS
    Willing to refer
    They’re really helpful and they know what they’re doing. They’re really friendly and a pleasure to work with.

Messaging App Development for Startup Venture

"Brightec  was enthusiastic and seemed to genuinely like our idea."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Brightec took a preliminary design, improved it and delivered a functioning and novel messaging app across the iOS and Android platforms.

The Reviewer
 
1-10 Employees
 
United Kingdom
Owner, New Startup Venture
 
Verified
The Review
Feedback summary: 

The app Brightec has delivered has received strong user-feedback with no bugs yet to be reported.

BACKGROUND

Introduce your business and what you do there.

We’re a new venture based in the Southeast, United Kingdom. We are set up to oversee the development of the messaging app. I am the company owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brightec?

The messaging app delivers what we believe to be a novel way to message. Brightec was enthusiastic and seemed to genuinely like our idea. This is one of the reasons why we selected to work with them.

SOLUTION

What was the scope of their involvement?

We approached Brightec with a provisional app design. Brightec took our design, added to its functionality, improved its look and feel, and then developed it for the iOS and Android platforms.

How did you come to work with Brightec?

We approached three developers with our specification, and under an NDA [non-disclosure agreement] asked them to provide a fixed bid. We selected Brightec mainly on the quality of their proposal and previous work.

How much have you invested with Brightec?

We have spent between $50,000 and $100,000.

What is the status of this engagement?

January to August 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app was launched one month ago, so we have no long-term data to share presently. However, we have received very good feedback from users to date, with no performance issues or bugs being reported.

What did you find most impressive about Brightec?

Brightec is the first app development company we have worked with.

Are there any areas Brightec could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Very likely.

Marketing App Development for Education Group

"Brightec is extremely tech-savvy, but also good at explaining things in a nontechnical way."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Apr. 2016
Project summary: 

Brightec designed and developed iPad and iPhone apps as a marketing tool to complement the website and brochures. The apps had similar functionalities but different user interfaces.

The Reviewer
 
201-500 Employees
 
Brighton, UK
James Allwright
Head of Design, Kings Education
 
Verified
The Review
Feedback summary: 

Brightec demonstrated technical expertise combined with the ability to explain their work to non-technical people. They respected existing brand culture while offering strategic insight for optimal positioning.

BACKGROUND

Please describe your organization.

Kings Education is a high-quality international English language education group with locations across the United Kingdom and the United States.

What is your role at the company?

I am the head of online operations.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Brightec?

We wanted to add a mobile app to our suite of marketing materials that would be compatible with our brochures and our website. Since we lacked the expertise to produce a mobile app in-house we approached Brightec.

SOLUTION

Please describe the scope of their involvement in detail.

We wanted two apps, one for the iPhone and one for the iPad. Each would have the same functionality but with slightly different UIs [user interfaces], although both would showcase our campuses and courses.

How did you come to work with Brightec?

We talked with three agencies, but after meeting with Brightec, we were impressed with their professional and friendly approach.

Could you provide a sense of the size of this initiative in financial terms?

We have spent something more than $10,000 working with Brightec.

What is the status of this engagement?

We started the project in January [2016] and sent the apps to the App Store about four months later.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

It is still early, so I don't have any significant data yet. But subjectively speaking, we are very happy with their work.

What distinguishes Brightec from other providers?

Brightec is extremely tech-savvy, but also good at explaining things in a nontechnical way. They were very flexible and easy to work with. We have a very clear idea about what our brand is and how to present it. Brightec understood that and let us lead while advising us on the technical aspects of the apps.

In hindsight, are there areas in which they could improve or things you might do differently?

No.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Education Organization

"I've had an absolutely pleasurable time working with Brightec from development to these final stages."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Brightec updated the client's set of literacy resources and optimized them for mobile accessibility.

The Reviewer
 
11-50 Employees
 
London, UK
Fatim Kesvani
Marketing Manager, Center for Literacy in Primary Education
 
Verified
The Review
Feedback summary: 

Brightec was responsive, proactive, and open to feedback throughout the project. They were very knowledgeable about their industry, but provided clear and patient communication to the client.

BACKGROUND

Please describe your organization.

I work for the Center for Literacy in Primary Education. We provide high-quality professional development for educators in the primary education sector. We also invest in research and training, and share many of our resources for free.

What is your position?

I’m the marketing manager here. I look after all the communication and printed collateral, as well as the online website side of the organization.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Brightec?

We were looking to update and modernize a set of resources that were developed 20 to 30 years ago. We wanted to work with other leading literacy organizations, and update our resources both in terms of content and for usage in the 21st-century classroom. We thought an app would be the best way to do this. We were already providing PDFs in print form, but an app would make them instantly accessible to teachers in the classroom. We approached Brightec to see if they could produce an app to bring these to life.

SOLUTION

Please describe the scope of their involvement in greater detail.

I wasn’t involved in the initial meeting with Brightec, but I was involved subsequent to that when we appointed them as our app designers. The scope was to take a publication that was very wordy and translate it into something that was easy to access on a phone. We didn’t want there to be any official illustrations. The challenge and scope for Brightec was to create an app which was easy for teachers and students to use.

How did you come to work with Brightec?

Brightec was recommended to us by our website designer. I think we probably considered one or two competitors, but I wasn’t involved in that stage unfortunately, so I can’t say for sure. We were open-minded, though. If we weren’t impressed at what they said, or we didn’t believe they could deliver, we would have gone and found someone else.

Could you provide a sense of the size of this initiative in financial terms?

The app cost between $1,000 and $10,000.

RESULTS & FEEDBACK

What distinguishes Brightec from other providers?

It’s our first app, so we’ve never had the experience of working with another development company. There were very clear lines of communication. Brightec was very quick to respond to queries, very proactive as well in terms of letting us know where they were and if they had to test anything. Brightec is very knowledgeable in the mobile app space, but they were absolutely open to feedback, even late in the process. They were never patronizing even though they were working with a company which had never developed an app before. We have had companies patronize us in the past because we had no previous knowledge of the project, so it was refreshing not to have that at all.

Is there anything Brightec could have improved or done differently?

From a personal perspective, I don’t think so. I’ve had an absolutely pleasurable time working with Brightec from development to these final stages. There was a minor lack of clarity with the process of updating the app, after it had been launched. That would be the only error.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    For being very good, actually.
  • 5.0 Cost
    Value / within estimates
    It’s come in on budget.
  • 5.0 Quality
    Service & deliverables
    Like I said, it’s a very unique document in the sense that it’s very copy heavy and actually doesn’t look appealing to the eye, but Brightec found a way to creatively use colors.
  • 5.0 NPS
    Willing to refer
    If we were ever to develop anything again, we’d go to Brightec, no hesitation.

Mobile App Development for Marine Conservation Association

"They based the user experience on sensible research and then came up with a design that they believed would work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep. 2015 - Feb. 2016
Project summary: 

Brightec designed and developed an app that serves as an index of endangered fish species and encourages consumers to buy sustainably. They produced wireframes and designed from provided data flow diagrams.

The Reviewer
 
51-200 Employees
 
Gloucester, United Kingdom
Kevin Brewer
Data Manager, Marine Conservation Society
 
Verified
The Review
Feedback summary: 

Brightec engaged with the user base to hone in on what functionalities consumers would actually use. They delivered weekly videos on their progress; communication was a strong suit. The team conducted thorough quality assurance testing and were always happy to get feedback and make tweaks.

BACKGROUND

Please describe your organization.

We are the Marine Conservation Society. We're a nonprofit charity with primarily conservation objectives to preserve and conserve the marine environment and people's interaction with it. That might be eating more sustainable seafood, or it might be cleaning beaches.

What is your position?

I'm the data manager here.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Brightec?

We have some marine biologists and some scientists who produce sustainability ratings for different species of fish – most species of fish that you can buy on the fishmonger's slab here in the United Kingdom. What we wanted to be able to do is to provide that information to consumers, to encourage them to buy fish that are rated as sustainable, and give them enough knowledge and understanding to avoid fish if they want to buy ethically, that is, that weren't rated as sustainable.

Our goal was to build an app that would do this, and would also provide recipes and other information that we could update easily.

SOLUTION

Please describe the scope of their involvement in detail.

We produced some very complicated data flow diagrams for them, and they produced wireframes and app designs from those. After we approved the designs, they went ahead and developed the app.

How did you come to work with Brightec?

We wrote quite a detailed request for proposals, which we sent out to a number of app developers. We got quite a lot of proposals back. Now, I already told you we're a charity, so we have to be very careful with how we spend our money:  it's charitable money, and we need to get a good return on that. That doesn't mean going with the cheapest option: it means going with the option that will give us best value for money, the biggest bang for our buck. 

What we very much liked about Brightec is that the proposal they put forward looked technically very sound, but also they said that they pride themselves an ethical company. Now, being a charity that prides itself on being ethical, that chimed very well with us. In talking to them more, it became very clear that they were a very good fit as a company, with similar ideals and motivations to us. They also had great proposal and at a sensible price that we could engage with. That's when we started talking to them more and exploring how we might work together.

Could you provide a sense of the size of this initiative in financial terms?

It was around $35,000.

What is the status of this engagement?

It was last year [2015] in September that we sent out RFPs. The app went live on time in-store at the beginning of February.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

One of the first things that had to happen in this project was we needed to come up with a design. Brightec went beyond to make a great user experience. They went and talked to people on the street and asked how they would engage with our proposed app, what sort of features would work for them, what wouldn't, what they used in the supermarket, what they used at home before they went out, and how would it work for real people. The amount of research that they put behind that before they actually started creating designs we thought was actually quite impressive.

They said in advance that this is what they did, but they actually did. They based the user experience on sensible research and then came up with a design that they believed would work informed by that research. That was the first thing that was a great deliverable, the design that we could all sign off on very quickly. Once they presented a design to us, there were a few tweaks that we said, "Could you do this or that?" But, by and large, it met the brief. We were happy with that. That was a great deliverable.

Then, in terms of the data interchange, the API [application programming interface] has to be efficient, as it's a reasonable amount of data that is passed backward and forward. They clearly said what we needed to surface. We surfaced it. They took it and worked with it. The specifications they came up with for our side of what they needed were very clear, very deliverable, agreed in advance, and so there was no big surprise down the road as to how our side of the project should work as well as theirs. It was a good partnership in terms of that. Then, of course, the thing had to be delivered on time and on budget, which it was.

How did Brightec perform from a project management standpoint?

One of the great things that we experienced was very strong project management. It was strong project management, but it was also very strong communication. Every week, they produced these short little videos on the progress of the project so that we could see. It's quite odd to see how the progress is going before you have a finished app. The video showed us designer screens, and developer screens, and had a developer talk about how that week had gone, and what he'd done. The video kept us in the loop so that we could pick up any problems or issues – there weren't any, as it happened, but if there were, there was a strong communication link to keep us up to date with what was happening.

What distinguishes Brightec from other providers?

When we came to the testing stage, they clearly had a very strong plan to test that it did what it was meant to do from a technical standpoint, but they were very keen to do user testing. We provided them with a number of volunteers. We're a charity – people volunteer to work with us. We provided them with a number of volunteers who did user testing, and they were very keen to hear all that feedback and to take it onboard and to tweak things where they needed tweaking. They were very flexible about that and continued to iterate and make the app better.

I've worked with quite a lot of software companies and, sometimes, the technical testing gets done, but the user testing is almost ticking the box. With Brightec, it wasn't. They were very thorough. That was quite impressive, too.

Is there anything Brightec could have improved or done differently?

Not really, to be honest. It has been a very positive experience, and one we hope to continue. We do envisage there being a phase two to this project where we add additional functionality and enhancement to the app, perhaps toward the end of this year. We do see this being an ongoing business partnership. Yeah, we're happy.

5.0
Overall Score Definitely a
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything throughout the whole thing, including being on time.
  • 5.0 Cost
    Value / within estimates
    I couldn't criticize that at all.
  • 5.0 Quality
    Service & deliverables
    I think that's a That was good.
  • 5.0 NPS
    Willing to refer
    Very highly – definitely.