Could you share any statistics or metrics from this engagement?
In terms of metrics, in the last year, we have grown and managed to get returning customers in the German fast loading consumer goods market, and several requests for white-labeling their software. This is something that I'm very proud of. The analytics part of the dashboard has been especially successful so far.
How did Bright Inventions perform from a project management standpoint?
I am satisfied with Bright Invention's work. Especially in the early stages, they delivered results very fast and were always very flexible. This is good for a startup, since we have feature requests that sometimes come on very short notice.
We were always able to work something out to get minimal versions running in little time and work on additional details later. They've also been helpful in discussing designs and structures for how the application should be set up.
We have a very good working relationship. When there have been quality issues, they were caused by us asking for something being done quickly, knowing the risks involved. They have been good with providing those risky features on time and without breaking everything. There have been some interesting things we've asked them to do, and they always delivered.
What distinguishes Bright Inventions from other providers?
The most impressive part has been Bright Invention's availability. You always have crunch-times in a startup, especially in the early stages. You expect an agency to be on board with that. Whenever there was a special need, and we needed extra availability at late hours, we were able to make things happen and work on solutions together. Their attitude is very solution-oriented; that's something I really enjoy.
In the early stages, when you need a fix for something, a creative approach is great. For later stages, you maybe need different ideas that involve architecture and long-term sustainability, but I can't say much about that. We've been working in a state of needing to ship things. We've always been able to make that happen.
Is there anything Bright Inventions could have improved or done differently?
It's a bit hard to say. We've been a very difficult client and they've made many accommodations for us. As a company, we will start to work more on test-driven design and scaling abilities of the system. In my experience with them, I can't say that everything has been 100% test-covered, but that was not our demand from them. They accommodated us very well.