BRIDCON Business and Management Consulting

Please describe your company and your position there.

I am the owner of a small business called ARTSY North East. We are suppliers of high-quality macrame ropes, strings and accessories in the UK. The business was established in January 2021.

For what projects/services did your company hire BRIDCON Business and Management Consulting?

Once my business turned 1 year old, I wanted to get guidance and advice on my business operations, analyse sales, forecast future sales and have a strategy in place for the next year. In other words, I wanted to analyse my performance to understand that I’m on the right track and not missing any opportunities. And that’s what I was able to find with BRIDCON.

How did you select this firm and what were the deciding factors?

I found BRIDCON online, I read some of their reviews and they were all very positive. The deciding factor was our first Zoom meeting with one of the team members of BRIDCON. Gabriel spent the whole hour with me discussing my business in-depth, getting to know my needs and setting clear objectives on BRIDCON’s offerings.

Gabriel explained how we will be working together, which gave me reassurance and a clear understanding of the process. Our conversation made me realise that BRIDCON has a team of professionals with the right skills and knowledge to help my business. 

Describe the project in detail and walk through their service package.

The project consisted of: Mapping resources, forecasting revenue scenarios and setting long-term business objectives, Diagnosing the existing business model, researching and analysis of the market and competition, Marketing Strategy, Sales Strategy, and Operational Strategy. During the 4 months that I was working with BRIDCON, all of these aspects were covered in detail. In addition to it, BRIDCON carried out an analysis of my website and SEO and further addressed all the issues. 

How many resources from the vendor's team worked with you, and what were their positions?

BRIDCON assigned a senior business strategist and project manager, a senior marketing and digital consultant and an analyst.

Can you share any outcomes from the engagement that demonstrate progress or success?

Following their involvement, I started to make more sense of the operational part, and overall I learned more about my business and streamlined some processes and engagement models.

How effective was the workflow between your team and theirs?

The workflow was very effective. The communication was clear and BRIDCON was always available for me whenever I needed it. We had regular meetings in place (in the beginning there were 2 or sometimes even 3 meetings a week and later on in the process, we had a meeting once a week). I was always aware of our next steps in the project and all the timelines. 

What did you find most impressive or unique about this company?

Their hard work, dedication, and willingness to give you extra support were impressive. 

Are there any areas for improvement or something they could have done differently?

Not in my opinion. 

Please describe your company and your position there.

I am the CEO and Founder of ASPARTACUS. We are a London based startup that runs with a team of 9 people.

For what projects/services did your company hire BRIDCON Business and Management Consulting?

In the early stages of the company's development, we hired BRIDCON to define the business opportunity, perform market research and analysis (competition, share, size, dynamics) and support with overall business growth strategy.

What were your goals for this project?

Our goal was to quantify the global overweight and obesity problem and to plan the launch of the product in the UK market. We planned to have a data-driven approach to provide evidence to investors that the business model has a sound proposition.

How did you select BRIDCON Business and Management Consulting?

BRIDCON was selected following several interviews we had with various business consultants using LinkedIn. The discovery session with BRIDCON, led to further discussions in presenting the business requests. Having received valuable information in the meetings, we proceeded in selecting them as a strategic partner in our organization.

Describe the project in detail.

In the first meetings, we explored the objectives and discussed the opportunities to achieve the objectives. We agreed that following BRIDCON's inputs, we will receive a complete market overview and a pitch deck to be addressed further to investors. BRIDCON started the process and we had weekly follow-ups to review the progress and iterate on the data.

What was the team composition?

There were 4 consultants involved from BRIDCON and Gabriel was the point of contact and project lead. The size of their team changed over time based on our requirements and the overall evolution of the project.

Can you share any outcomes from the project that demonstrate progress or success?

The initial scope of work was met having as deliverables the market analysis and the investment pitch deck. Currently, BRIDCON is offering support in our journey to global expansion and relations with strategic partners.

How effective was the workflow between your team and theirs?

We agreed on a collaborative work model with weekly involvement and feedback from both teams. All deadlines were met and the communication with BRIDCON met the expectations.

What did you find most impressive about this company?

Their objective approach to business growth, combined with a data-driven view of our goals, resulted in achieving our objectives in a timely manner.

Are there any areas for improvement?

Data analysis usually takes more than the initial forecast. However, BRIDCON allocated resources dynamically to meet the deadlines.

Please describe your company and your position there.

Owner and Senior Developer at a software and web development company based in Romania. We specialize in custom web applications for small to medium companies.

For what projects/services did your company hire BRIDCON Business and Management Consulting?

We were serving local clients over the past few years and were willing to start having a presence in Western Europe. Since we had inquiries from the UK, we were willing to have a presence in the UK market. This is why we contacted BRIDCON to support us in establishing a local business presence.

What were your goals for this project?

We targeted an increase in revenue from the UK market, especially involvement in large projects, but we were not sure how to approach this objective.

How did you select BRIDCON Business and Management Consulting?

We found them online via their website and had an initial discussion about our goals. They proved to have a deep understanding of the market and revealed possible market penetration strategies based on our resources.

Describe the project in detail.

They presented us with a draft market entry strategy and we agreed on how the project will start and continue its development. We set project metrics and indicators and they started the project by coaching sessions about the UK market.

Later on, they shared with us the results of their research into our competition, market size, point of entry and path to market entry.

What was the team composition?

We were in contact with two of their team members, that helped us build case studies and prepare for introductory meetings with our target clients.

Can you share any outcomes from the project that demonstrate progress or success?

It took about 2 months of preparations and implementation of various workflows and standardization to qualify to work with specific clients and match their expectations. After this preparation period, we had a few meetings and half of the meetings turned into awarded projects.

How effective was the workflow between your team and theirs?

Working with BRIDCON was clean and simple. We had weekly meeting and review of current developments.

What did you find most impressive about this company?

BRIDCON is very knowledgeable and has extensive expertise in various markets. Their team is very friendly and accurate and using their skills we plan to increase our team and enter new markets in the future.

Are there any areas for improvement?

They completed the past and ongoing commitments as planned and we were very happy with their workflow and results.

Please describe your company and your position there.

I am the managing director of an established translation and interpreting company based in the UK.

For what projects/services did your company hire BRIDCON LTD?

We contracted BRIDCON Business and Management Consulting to support us with the marketing and digital strategy.

What were your goals for this project?

The goal we set with BRIDCON was to redesign our business strategy and increase revenues. Boost the conversion rates from leads received from digital channels, increase brand awareness and product online positioning.

How did you select BRIDCON LTD?

BRIDCON came as a recommendation. Following initial meetings with their team, we were convinced they understood our business model, the challenging we were facing and that have the expertise to design and implement a successful strategy.

Describe the scope of their work in detail.

BRIDCON diagnosed the present state of our business, understanding our team, infrastructure, and our business processes. They designed a strategy based on data we had available, enable collection of more meaningful data and studied the behavioural patterns of our customers.

What was the team composition?

There were a few people involved from our side and their side. Our contact point was Gabriel and Michael.

Can you share any outcomes from the project that demonstrate progress or success?

After about 3 months from their intervention, we managed to increase the conversion rate from about 2 to 3% to 11-12% with less resources, just by doing things slightly different. I personally believe this is where a consulting company brings the ultimate value.

How effective was the workflow between your team and theirs?

BRIDCON recommended an adaptive project management and CRM tool to plan and manage a convenient workflow.

What did you find most impressive about this company?

They are very good communicators and have a very versatile international expertise. What we found really impressive their ability to find answers by looking into data and human nature.

Are there any areas for improvement?

Our initial expectation was to achieve results faster, but after the preliminary mapping and planning stages, we understood that growth takes time to happen the right way.

Please describe your company and your position there.

I am the founder and managing director of an accounting company.

For what projects/services did your company hire BRIDCON Business and Management Consulting?

We used BRIDCON's mentoring services to help in the growth stage of our business.

How did you select this firm and what were the deciding factors?

We had BRIDCON recommended by one of our peers as a reliable and trustworthy partner.

Describe the project in detail and walk through their service package.

We accessed their knowledge and insight into how to scale fast with optimal resources. The knowledge was gained via online mentoring sessions.

How many resources from the vendor's team worked with you, and what were their positions?

We were in touch with two of their consultants - one focused on customer behaviour and one strategy consultant.

Can you share any outcomes from the engagement that demonstrate progress or success?

Following an ongoing engagement with them, we enhanced our knowledge in business growth allowing us to make informed decisions and manage the business dynamics in a structured way.

How effective was the workflow between your team and theirs?

We had a flawless communication process and delivery of services happened via online meetings.

What did you find most impressive or unique about this company?

They have pragmatic and jargon-free support to meet the challenges of running and growing a business.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I am the managing director of an airport lodge hotel.

For what projects/services did your company hire BRIDCON Business and Management Consulting?

BRIDCON was hired to design and start the implementation of our digital marketing strategy.

How did you select this vendor and what were the deciding factors?

We decided to go ahead with BRIDCON based on their expertise in hospitality, prices and time to delivery.

Describe the project in detail and walk through the stages of the project.

They split the project in milestones and started by conducting a gap analysis. The gap analysis identified the risk associated with the present processes and procedures, and the right ways to improve.

How many resources from the vendor's team worked with you, and what were their positions?

We are in touch with a senior project manager, a digital strategy consultant and a senior researcher and analyst.

Can you share any outcomes from the project that demonstrate progress or success?

Their involvement helped us understand our competition, our target audience, and the ideal customers we should focus on based on their recency, frequency and monetary characteristics.

How effective was the workflow between your team and theirs?

We are conducting meetings every week, and part of their assignment is training our staff to implement the strategy.

What did you find most impressive or unique about this company?

Their approach to business transformation is organic. They share the knowledge they have with us in a collaborative working model.

Are there any areas for improvement or something they could have done differently?

We worked in the past with a few consultants but BRIDCON's support and knowledge is by far superior.