Business Support Services
Brickwork was established in 2005 and has supported more than 36,000 projects across 177 countries in the past 16 years. Our clients are diverse, ranging from busy CXOs, Directors and Senior executives working in Fortune 500 companies as well as small and mid-size companies and start-ups, across 59 industries. We are also the first Indian Virtual Business Support company with an ISO 27001:2013 certification for data security.
Brickwork’s unique concept of providing customized and personalized services all under one roof, to support all the business needs of organisations gained instant worldwide recognition and media attention. Thomas Friedman wrote about Brickwork in his 2005 New York Times bestseller 'The World is Flat'. Since then, more than 100 print and broadcast media companies have profiled Brickwork. Another New York Times bestseller, 'The 4 Hour Workweek', written by Tim Ferriss, described how Brickwork helps busy professionals to become more productive by re-purposing their time. Knowledge@Wharton also published an article on Brickwork.
Why choose Brickwork?
- ISO 27001:2013 certified for data privacy and confidentiality
- Certified by WEConnect International as a Woman-owned Business Enterprise (WBE), certified by WEConnect International, USA. d by WE Connect International as a woman-owned enterprise
- 350+ team strength supporting global leaders in English, across different time zones.
- Over 12,000 happy clients across different time zones, languages and cultural variables.
- Highest-level of professionalism and client service translating into the best in-class experience to organizations worldwide
- Flexible Engagement models that give our clients the ability to choose according to their project and budgets.
- Providing one-stop shop business support services, right from admin tasks to IT, business intelligence, bookkeeping, and digital marketing.
headquarters
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3rd Floor, Raj Alkaa Park, 29/3 & 32/2 Kalena Agrahara, Bannerghatta Road,Bengaluru, 560076India
Recommended Providers
Focus
Portfolio
Football Fantasy Game Application
Brickwork created a football fantasy game application that included creative design, graphics, and integration with real-time data for owner of AllStars — An articulate, forward-thinking leader who has developed a reputation as a visionary professional with the ability to own a financial system end to end. We were onboarded to build a holistic gaming platform from wireframe to UI/UX design. Brickwork created a unique football fantasy game application with design, graphics, and real-time data integration, allowing users to form groups and compete during the league period. With our assistance, the AllStars platform enables users to create a crew of real players for an upcoming match and compete with other fantasy sports enthusiasts. Users can join organized contests and even create private fantasy sports contests with friends and family, and Brickwork India made the whole application seamless.
Online store for selling coffee beans
Brickwork created a modern digital platform for Coffee Beans Online streamlining payment processing and serving a growing user base creating a multi-store environment. Coffee Beans Online is the leading E-commerce online store for Coffee products in Denmark. We worked on the platform to determine how best to bring this new platform to life. The technology used by Brickwork included Magento, Web Development, UX/UI, QA. We built a multi-store with Stripe-integrated, responsive website that could easily take secure payments from customers. The website also had a built-in rules engine, creating customized products in real-time, and an admin portal that Coffee Beans Online customer service teams use to evaluate orders, tracking, and user experience.
E-Commerce Platform
Brickwork built an eCommerce platform for Beard & Co., a company specializing in hand-made, high-quality skin, hair, and beard care products that overflow with premium botanical ingredients sourced from their partners in the USA. We created a brand identity and designed a high converting eCommerce platform with a professional appearance, user-friendly navigation, great photos, images, and a fantastic user experience. Brickwork also helped Beard & Co. in their digital marketing activities and supported them in finding winning products, drop-shippers, and suppliers.
Membership Portal
Brickwork created a membership platform, and the project includes UI/UX design for the web application for Capital Cigar—known for bringing people together— Capital Cigar Lounge, selects only the top-rated brands to offer their guests. We were onboarded to design a membership platform with a clean interface. Additionally, we built an agile, seamless platform that made it easier for members to navigate the application easily. On the other hand, people who were members of the group now could digitalize their membership. Hence, the complete process was created in simple, small, innovative steps to reduce any additional effort needed.
Fitness Coaching Website
Brickwork provided a multilingual responsive web application that combines content management, services offered, workshops, testimonials for owner of Salute Fitness Coaching, helping people build a healthy lifestyle. We created a state-of-the-art multilingual responsive web application that securely increases engagement and shares the company's information, specializing in holistic health management, changes management training and Wellbeing programs. The technologies included in the project by Brickwork were Web, UX/UI, QA, WordPress, PHP, Project Management.
Consulting Website
Brickwork built a portfolio of the consultation website for Windsor Consulting—created to assist businesses and individuals execute new opportunities and resolving a wide variety of challenges. Brickwork provided Windsor Consulting with state-of-the-art services, including Web, UX/UI, QA, WordPress, PHP, Project Management. It is pertinent to mention that Windsor Consulting is an outsourced accounting team. Brickwork built a custom website showcasing the services and operation details.
Reviews
the project
IT & Content Dev for Nonprofit Organization
"They helped us build our organization into what it is now, so it’s been quite an eye-opening experience."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the executive director of the National Registry of Environmental Professionals, and what we do is certify people within the environmental and safety industry.
What challenge were you trying to address with Brickwork India Pvt Ltd?
We needed someone to provide us with IT development, content creation, and research.
What was the scope of their involvement?
Brickwork India provides us with research, web development, content management, and general IT services.
What is the team composition?
We’re working with around 2–3 web developers and content managers.
How did you come to work with Brickwork India Pvt Ltd?
I found them through a book called The 4-Hour Workweek.
How much have you invested with them?
We’ve probably invested somewhere between $250,000–$300,000.
What is the status of this engagement?
The ongoing partnership started in January 2016.
What evidence can you share that demonstrates the impact of the engagement?
They deliver their tasks on time and on target for us to review and provide feedback. I’ve experienced absolute success through their process and our partnership has been fantastic so far.
How did Brickwork India Pvt Ltd perform from a project management standpoint?
They perform well from a project management standpoint as I’ve had no problems so far. We typically communicate through Microsoft Teams and Zoom.
What did you find most impressive about them?
We’re very impressed with their professionalism — their customer service, work ethic, and deliverables have all been fantastic. They helped us build our organization into what it is now, so it’s been quite an eye-opening experience.
Are there any areas they could improve?
I don’t have any type of constructive criticism towards their service because they already do an outstanding job.
Do you have any advice for potential customers?
I would advise you to start your partnership with them as soon as possible because they will help you excel and take your organization to the next level.
the project
WordPress Design & Dev for Financial Consulting Company
"I’m 100% satisfied with their work."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of a financial consulting group.
What challenge were you trying to address with Brickwork India Pvt Ltd?
We needed help in web development.
What was the scope of their involvement?
Brickwork developed two WordPress platforms from scratch for our team — the first was my website, and the second was our company website. They laid out the sites’ designs, provided the links, and uploaded the necessary files and forms. Their team also created various graphic assets, including logos.
The site is already finished, and Brickwork is currently providing maintenance services.
What is the team composition?
I’ve worked with five teammates, including a project manager.
How did you come to work with Brickwork India Pvt Ltd?
I found them through Google.
How much have you invested with them?
I’ve spent $7,000.
What is the status of this engagement?
We’ve started working together in August 2019, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Brickwork’s websites have received positive feedback from users due to the sites’ simplicity. Their team met my expectations as the two sites do everything I want. I’m 100% satisfied with their work.
How did Brickwork India Pvt Ltd perform from a project management standpoint?
Brickwork is excellent at project management. We communicate through emails.
What did you find most impressive about them?
Brickwork’s timeliness is impressive.
Are there any areas they could improve?
They can improve by suggesting improvements without me asking for it.
Do you have any advice for potential customers?
Know what you want to do. They can’t start their work until you know what you want.
the project
Web Design for Health & Wellness Company
"Their workflow was very effective, and they were always reachable."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Coach.
For what projects/services did your company hire Brickwork India Pvt Ltd?
Website.
How did you select this vendor and what were the deciding factors?
Book advice.
Describe the project in detail and walk through the stages of the project.
We had monthly meetings to design the website, I gave the contents and Brickwork the technical know-how.
How many resources from the vendor's team worked with you, and what were their positions?
3-4 people manager, technical specialist, and operational manager.
Can you share any outcomes from the project that demonstrate progress or success?
Very professional outcome and great presence, colleagues, and clients like it.
How effective was the workflow between your team and theirs?
Their workflow was very effective, and they were always reachable.
What did you find most impressive or unique about this company?
The summary after each meeting with the next steps.
Are there any areas for improvement or something they could have done differently?
Sometimes I had difficulties understanding the options and had to ask again. Good that at the end of each meeting we summarized what we discussed which helped a lot.
Brickwork India Pvt Ltd is able to consistently deliver their tasks within their targeted timeframe. The team has a highly-proactive approach to project management, and internal stakeholders are particularly impressed with their professionalism, customer service, and work ethic.