What evidence can you share that demonstrates the impact of the engagement?
We’ve gotten very positive feedback so far. It fits our brand very well, and we’re happy with that.
How did Brick & Monitor perform from a project management standpoint?
They were great. The team was very organized and stuck to the schedule.
What did you find most impressive about them?
They’re a very high-touch agency and you get a lot of personal attention. There’s definitely no ego, which is great. The team is open to feedback and suggestions. Additionally, they have great taste, so we knew we could trust them to come up with something we’d be happy within the end.
Are there any areas they could improve?
They could have done better in outlining what content the client needs to put together upfront would have been beneficial.
Do you have any advice for potential customers?
My advice is to get on the phone with Brian (Principal & Director, Development) and have a one-on-one conversation. If you share your vision and set expectations with him up front, your site will turn out great.