Brew Interactive

BACKGROUND

Please describe your company and position.

I am the Chief Scientific Officer & CEO of a vitamin and health supplements company.

Describe what your company does in a single sentence.

Private label vitamin and health supplements

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• We needed help understanding consumer habits in the hand and machine dish category in our markets

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

Referred to me

How many teammates from Brew Interactive were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The value Engineers ran quantitative consumer research to understand diswahs habits in a number of countries. The team produced a high-quality report and an interactive databse that allowed us to interrogate research findings after the study was completes. Further work was done on segmenting users based on attitudes to allow us to create targeted innovation and communication by segment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Brew Interactive has delivered the reseach to a high standard and created outputs that are useful for our team going forward. The data has been used within our marketing and R&D department to develop innovation and communication. This data has also been used to guide the innovation funnel which has allowed us to develop a strong innvoation pipeline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivers on time and in full. We primarily communicate via email.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by Brew Interactive's dedicated and smart group of teammates. They have a can-do attitude.

Are there any areas for improvement or something Brew Interactive could have done differently?

I can't think of anything for the brew interactive to improve

BACKGROUND

Please describe your company and position.

I am the Sr. Product Operations Manager of Swing Education

Describe what your company does in a single sentence.

Swing Education connects schools with reliable, high-quality substitute teachers through a streamlined platform that simplifies staffing and supports both educators and students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Develop a voice for our organization
• Optimize the search-friendliness of our content

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The overall goal was to launch an amazing new website, but Brew Interactive did so much more than that. They brought us along at a pace we were comfortable with, considering we have a tiny team. They guided us through the process of developing a voice for our brand, gave us SEO tools, helped with content ideation, and more. They delivered on the website, which since its launch has had more than twice the number of monthly visitors than we had previously.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project fell within our budget, and we've achieved great metrics since the website's launch. A lot of people are discovering our organization by way of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The website was launched within the desired timeline. The Brew Interactive team responded to our needs quickly over email and Zoom calls, and sometimes text if something was urgent.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to listen to what we wanted and needed, and adapt timelines along the way. They did a tremendous job of developing content for us about a subject matter that is very unique. They also found a way for us to keep working with the web developer after the project so that ongoing work fit within our budget.

Are there any areas for improvement or something Brew Interactive could have done differently?

There wasn't a lot of clarity about how far past the website launch their services extended. The day after the website launch, we found some items that had been overlooked by the web developer and needed to be fixed, which ended up incurring an additional cost because we had already launched. There was also very little off-boarding process. We didn't have the funds to have a retainer and continue working together, so we were suddenly just finished.

BACKGROUND

Introduce your business and what you do there.

Fitlion is an e-commerce store selling sports nutrition products. I was the digital marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brew Interactive?

We brought in their team to help us with marketing automation, primarily e-mail marketing. We needed to set up a more realistic way of targeting and contacting leads besides just blasting out messages to our entire list.

SOLUTION

What was the scope of their involvement?

They helped us map out our entire customer funnel and how to break up those categories in order to send them the right types of content for where they were in the customer journey.

They connected all of our workflows through HubSpot and helped us to plan out our email timing, mapping when the right time was to follow up with different customers in order to maximize the responses that we were getting.

What is the team composition?

We worked with their CEO and an account manager for the most part. They had other individuals on the project, but they worked behind the scenes for the most part.

How did you come to work with Brew Interactive?

I had worked with them to host a website in a previous role, so I knew that they would be able to handle the work that we needed from them.

What is the status of this engagement?

Our project took place during the month of November 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was tracking the impact of their work through our email engagement and click-through metrics, and the effect they had was absolutely huge. If you think about it from an email marketing perspective, open rate was very low and is now high even for a HubSpot maximized company’s standards. We are very happy with the work that they did and the results we saw from it.

How did Brew Interactive perform from a project management standpoint?

For the most part, we communicated over phone and email, but they did such a good job managing the project that I really didn’t have to keep track of them. Their project manager took care of the whole process from end to end, and my primary role was to provide them with the overall goals of the project. From there, they were able to map out specific tactics and execute them on their own.

What did you find most impressive about them?

The level of personal connection that they are able to establish between your company and their agency is truly impressive. They demonstrate an investment in your company not just as customers, but as partners.

Are there any areas they could improve?

No, I have been satisfied with everything that they delivered for us.

Do you have any advice for potential customers?

Don’t treat them just as a normal outsourcing agency. They will work with you to accomplish anything that you need.

BACKGROUND

Please describe your company and position.

I am the Financial Controller of a customer experience consultancy. 

Describe what your company does in a single sentence.

 CX consultancy and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Improve various SEO metrics
• Address technical issues on our website
• Engage in paid ads

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

Referred to me

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brew has helped us improve the quality of our marketing efforts. We had done very little to optimize our website when we approached them.

Now, we have a solid plan we can execute over the next several months.

• Analyzed the technical aspects of our website and made necessary adjustments.
• Implemented various plugins to improve site speed. 
• Rewrote content to be more clear and keyword specific. 
• Created a content calendar to organize efforts.
• Provided guidance on how to write SEO-rich content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All technical issues have been resolved Website traffic has increased Leads were generated via ads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team members have been very responsive and supportive. All projects have been completed on time and as expected. 

What was your primary form of communication with Brew Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

I appreciate that they are willing to go above and beyond. I occassionally have requests that are outside the scope of work. And they have always been willing to help. They have a deep understanding of current SEO best practices and are evolving with trends. 

Are there any areas for improvement or something Brew Interactive could have done differently?

No areas of improvement. Keep up the good work!

BACKGROUND

Please describe your company and position.

I am the Matthew Viggers of an energy services company.

Describe what your company does in a single sentence.

We're one of the UK’s leading technical and energy services providers at the forefront of delivering net zero solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• We wanted to get some Top of funnel creative made using influencers for Tik tok and Instagram

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

Referred to me

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brew helped us find amazing creators for Tik tok and Instagram. We have had numerous viral videos by allowing the creators to do their thing and have been genuonely surprised by how successful the campaign has been.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just wanted to increase our awareness and reach to a wider public and start building brand affinity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes the team are amazing communicators and are always there to answer questions and give us updates on every aspect of the project

What was your primary form of communication with Brew Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

I live the team and the culture. They understood exactly what we were looking for and pulled out all the stops to surpass our expectations

Are there any areas for improvement or something Brew Interactive could have done differently?

Not off the top of my head. 

BACKGROUND

Please describe your company and position.

I am the Sr. Sales Director of a Mexican-American food brand.

Describe what your company does in a single sentence.

Mexican-American food brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Grow Brand Awareness & Reach
• Drive Engagement & Community Building
• Boost Sales & Retail Presence

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

• Pricing fit our budget
• Referred to me

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SOW: The agency manages our presence across key platforms (Instagram, TikTok, and Facebook). The focus is on increasing brand awareness, driving community engagement, and supporting retail sales through strategic content creation, influencer collaborations, and paid media management. 

Key Deliverables: 

• Content Strategy & Planning: Develops a monthly content calendar aligned with brand goals, product launches, retail pushes, and seasonal moments.
• Content Creation & Production: Produces engaging photo and video assets tailored to each platform (Instagram Reels, TikTok trends, static graphics, stories).
• Community Management: Responds to comments, DMs, and tagged content. Monitors trends and competitor activity to identify new opportunities.
• Influencer Support: Identifies, negotiates, and manages relationships with influencers. Coordinates with retail partners on collaborative content when relevant.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Across platforms, follower growth was recorded on Facebook, Instagram, TikTok, and YouTube, alongside significant expansion in content visibility and interaction levels. Facebook and Instagram achieved substantial reach gains, while TikTok also demonstrated particularly strong engagement performance based on total interaction activity. Overall, the results reflect meaningful traction and sustained upward momentum across all tracked channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great: a clear content calendar, weekly check-ins, and transparent task tracking. Deliverables hit the agreed timelines, and when priorities shifted they adapted quickly. They are responsive to feedback and proactive with solutions.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were all great people who genuinely love what they do. This allows them to have fun both with me as a client, but with the content that they create.

Are there any areas for improvement or something Brew Interactive could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a manufacturing company

Describe what your company does in a single sentence.

Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Customer Acquisition

SOLUTION

How did you find Brew Interactive?

Online Search

Why did you select Brew Interactive over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Brew Interactive to handle our Instagram marketing and updates. When we pointed out areas that needed revisions, they responded promptly and efficiently, which was a huge help. Moreover, the number of customers who viewed our content increased significantly. They took care of tasks that we couldn’t manage internally, and their communication was always quick and helpful, which we greatly appreciated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in Instagram followers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were flexible in their response to all aspects of the project.

What was your primary form of communication with Brew Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

Very fast response, flexible, and courteous service that is unmatched by other companies.

Are there any areas for improvement or something Brew Interactive could have done differently?

No, nothing specific.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Executive of a flower delivery company.

Describe what your company does in a single sentence.

Online flower delivery services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• To reach the target audience through Instagram.

SOLUTION

How did you find Brew Interactive?

• Referral
• Instagram

Why did you select Brew Interactive over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementing social media marketing to increase Instagram followers and boost views on vertical video and photo posts.

Key Deliverables: ・7 Instagram feed posts per month・Monthly shooting and creative direction of videos and photos for Instagram posts・Monthly performance review and report creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Account views: approximately 174% achievement compared to the previous year in July
• Reel video views: reached a record high of 68,000 views

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They kept everything on schedule and always updated us on the progress. All deliverables were submitted on time or earlier than expected. They were also very responsive to our feedback—often making adjustments within the same day. It really feels like they understand our priorities and work alongside us like a true partner.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fast Response & Reliability

Are there any areas for improvement or something Brew Interactive could have done differently?

Deep Understanding for our products

BACKGROUND

Please describe your company and position.

I am the Digital marketing manager of a consumer lending company. 

Describe what your company does in a single sentence.

One of Canada's leading providers of non-prime consumer lending and alternative financial solutions. Through its trusted brands—easyfinancial, easyhome, and LendCare—the company delivers a broad range of products and services designed to improve access to credit and financing for individuals who may be underserved by traditional financial institutions. The company's offerings include unsecured and secured installment loans, point-of-sale financing solutions, and lease-to-own merchandise programs. By leveraging a seamless omni-channel platform that combines online, mobile, and in-store services across hundreds of locations nationwide, provides customers with convenient, flexible, and accessible financial solutions tailored to their needs. Having served more than 1.6 million customers across Canada,  is committed to helping individuals build stronger financial futures while promoting financial inclusion. The company's customer-centric approach, innovative lending solutions, and award-winning workplace culture have established it as a trusted leader in the Canadian consumer finance industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Maintain and update the website, including content and functionality.
• Write blogs for our website.
• Develop and manage other marketing or communication assets as required.
• Manage and maintain the organisation's LinkedIn page.
• Search engine optimization
• Content writing service
• link earning and development

SOLUTION

How did you find Brew Interactive?

Online Search

Why did you select Brew Interactive over others?

• Great culture fit
• Good value for cost

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brew interactive provides ongoing marketing and communications support , acting as our external marketing expert. Their work covers content creation, social media management, website maintenance, and other marketing and communication assets as needed. Key deliverables include: Content creation Social media management Website maintenance Marketing assets Strategic guidance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent publication of high-quality blog content, increasing informaiton available to readers. Regular and timely management of the LinkedIn page, maintaining professional online presence and engagement with our audience. Reliable website updates and maintenance, ensuring website is secure and functional. Reduction in internal workload for marketing and communications, allowing staff to focus on other priorities. Support for strategic marketing initiatives, ensuring content aligns with the organisational goals and messaging.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Brew interactive team is highly organised and professional. They consistently deliver content, social media posts, and website updates on time. They respond promptly to our requests and adapt quickly to new needs, providing clear guidance and support throughout our ongoing engagement. Their project management ensures a smooth workflow, allowing us to focus on other priorities without concern about deadlines or quality.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Brew interactive is their ability to consistently handle all aspects of marketing and communications with professionalism and expertise. They take the hard work off our plate, allowing us to focus on other priorities, while always delivering high-quality content and guidance. Their reliability, responsiveness, and deep understanding of our needs make them a truly valuable partner.

Are there any areas for improvement or something Brew Interactive could have done differently?

At this time, I have no suggestions for improvement. Brew interactive consistently meets our expectations and delivers high-quality marketing and communications support.

BACKGROUND

Please describe your company and position.

I am the VP of Quality at a biotechnology company.

Describe what your company does in a single sentence.

Our platform integrates biology, computation, and engineering to develop impactful antibody-based medicines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Improve our SEO metrics and our organic rankings

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Brew Interacive to increase our organic rankings and drive more traffic and conversions to our website.

• Begins with an onboarding process where we discuss what the site offers, and the team optimizes a bulk number of our pages
• Optimizations include title tags, meta descriptions, and adjusting content with the keywords selected for the title tag
• The team then continues to make optimization to pages each week, shifting the focus where Google has its sights set and where we want to put extra emphasis on for the business
• We meet at least once a month to go over new keyword rankings, strategy & traffic/conversion metrics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen consistent growth in cumulative new 1st page rankings so far every month since we began working with Brew Interactive. Our usage of our online quoting/estimate system has grown 28% over the previous year. Over the last 3 months we have seen exceptional year over year growth. Specifically 51.24% growth in new users and engagement metrics are up by 58.57% for the organic channel alone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are very impressed with their project management. Tasks are completed quickly and accurately. Our monthly metrics reports are delivered timely and our monthly review meetings run effeciently. Our Account Manager, Marcus does an exceptional job of keeping us informed of our progress as well as providing valuable recommendations of how we can better improve our website and thus our metrics. They are very attentive to our needs and requests and provide excellent communication.

What was your primary form of communication with Brew Interactive?

Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism, communication, knowledge of the industry, and plan for improving our performance stood out.

Are there any areas for improvement or something Brew Interactive could have done differently?

None come to mind.