What was the scope of their involvement?
BrandTuitive worked with us from the beginning, adding a lot of value around the branding and marketing around our website, business cards, and so on. BrandTuitive provided website development, strategy consulting and logo redesign. BrandTuitive also conducted customer and accountant interviews and provided valuable feedback to us. The investigation revealed what was being said about us, why it was being said, and who we were as a brand. We were at the 101 position so, when it came to strategic consulting, BrandTuitive was very patient, accessible, and took our firm from the ground level, helping us push things forward. There was a lot of advising done on an hourly basis, in addition to the brand work done by BrandTuitive. Rather than a branding or marketing agency, I see BrandTuitive as business consultants. The work ended up being much bigger than I thought it would be, and BrandTuitive has remained on a shortlist of people whom I call for advice. At times, they've cared equally as much as us about our results and success. This is profound, and I haven't seen it often.
How did you come to work with BrandTuitive?
I found BrandTuitive through proximity. Their company shares office space with ours, along with other startups and small businesses on the same floor. We started building a relationship and gained an understanding around what BrandTuitive did. We developed a trust factor, and I felt more comfortable going to BrandTuitive, rather than finding someone online or asking around. It was smooth sailing from there. Trust is a big issue, and we already had it. We have a vibrant relationship, and I was attracted by the fact that BrandTuitive's people love what they do, and they're good at it.
How much have you invested with BrandTuitive?
The cost of BrandTuitive's services was between $10,000 and $50,000.
What is the status of this engagement?
Our consulting project ran for 2-3 months in the summer of 2015. Our design project for the website and branding materials was a much larger project. It ran in 2 phases, from August to October 2016. I continue to go to BrandTuitive with questions, and use them as business advisors.