# Brandtelling Brandtelling Reviews (8), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined Brandtelling's Network [Visit Website](https://brandtelling.com/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/brandtelling) **Brand Architecture for Growth-Stage Firms** Brandtelling is a brand architecture firm serving growth-stage B2B firms. _Brandtelling designs and installs brand architecture for growth-stage B2B firms by installing a Story Operating System™. We enable founder-led firms to scale without losing narrative control, so sales, marketing, and leadership operate from the same strategic story._ - We architect your brand so it stops depending on you always being in the room. - We establish your Category of One, install your Story Operating System, and maintain clarity as your firm scales. - We turn all your scattered brand stories into one clear, consistent system your entire firm can use. For over 20 years, we’ve worked with founder-led firms to codify their differentiation through brand stories before growth diluted it. **Category leaders architect their brand story before competitors copy it.** Caontact us: https://letsmeet.brandtelling.com _Communication Strategy Group and CSG are former names for Brandtelling._ ## Company Information - Minimum project size: $5,000+ - Hourly rate: $200 - $300 - Number of employees: 2 - 9 - 1 Locations: - East Northport, NY (Headquarters) - Founded in 2005 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Branding - 25% Marketing Strategy - 25% Public Relations ### Focus Areas - Branding Focus: - 50% Brand messaging - 25% Corporate identity - 15% Brand strategy - 5% Naming - 5% Product branding ### Industries - 15% Manufacturing - 5% Other industries - 25% Business services - 50% Information technology - 5% Legal ### Clients - 50% Small Business (<$10M) - 50% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.4 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Brandtelling offers valuable services with annual investments ranging from $50,000 to $60,000. Clients appreciate the quality of work, responsiveness, and collaborative approach, indicating strong value for cost. Specific project costs and sizes were mentioned, highlighting their adaptability to client needs. **Most Common Project Size**: $10,000 to $49,000 based on 7 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Branding: Less than $10,000 based on 3 reviews - Advertising: $10,000 to $49,000 based on 2 reviews - Content Marketing: $10,000 to $49,000 based on 2 reviews - Public Relations: Less than $10,000 based on 2 reviews ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Brandtelling Review Insights Overall Review Rating: 4.8 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.4 - Willing to Refer: 5.0 ### Top Mentions - Proactive (3 mentions) - Experienced (2 mentions) - High-quality work (2 mentions) - Timely (2 mentions) - Accessible (1 mentions) - Collaborative (1 mentions) - Easy to work with (1 mentions) - Efficient (1 mentions) - Exceeds expectations (1 mentions) - Flexible (1 mentions) - Knowledgeable (1 mentions) - Personable (1 mentions) - Puts the customer first (1 mentions) - Results-oriented (1 mentions) - Transparent (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Impressive Project Management** Clients noted Brandtelling's clear communication, timely delivery, and excellent project management. The team kept stakeholders updated and met aggressive deadlines, ensuring a smooth workflow. **High-Quality Creative Outputs** The creative outputs provided by Brandtelling were often described as high-quality and Madison Avenue caliber. Clients valued the thoroughness and attention to detail in the deliverables. **Proactive and Responsive Service** The team was praised for being proactive, responsive, and available, even outside regular working hours. Their dedication to client needs and timelines was a recurring theme in the feedback. **Limited In-Person Meetings Due to Pandemic** While the pandemic limited in-person meetings, clients noted that communication and interaction were not compromised. However, some clients would have preferred more face-to-face interactions. **Strong Industry Understanding** Brandtelling demonstrated a strong understanding of various industries, which helped them craft effective and relevant branding and messaging strategies. This was particularly beneficial for specialized sectors like IT and energy. **Collaborative and Knowledgeable Team** Clients appreciated Brandtelling's collaborative approach and the team's extensive knowledge and experience. Arthur, the Chief Brand Creator, was particularly praised for his ability to guide and teach clients throughout the process. **No Significant Areas for Improvement** Most clients did not identify any significant areas for improvement, highlighting satisfaction with the services provided. The team's ability to exceed expectations was frequently mentioned. **Effective Brand and Messaging Strategies** Brandtelling effectively developed refined brand personas and messaging strategies, leading to positive feedback and successful outcomes for clients. The alignment of brand identity with company goals was frequently highlighted. ### Brandtelling Reviews #### Company Rebrand for Energy-Savings Engineering Firm (Featured Review) **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Oct. 2021 - Jan. 2022 **Project Summary**: Brandtelling developed a comprehensive brand identity for an energy-savings engineering firm. They delivered a full-brand package, including a new name, logo, elevator pitch, and detailed narrative. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Specialist, Energia - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2022 **Feedback Summary**: Brandtelling helped launch a brand that perfectly aligned with the company's name, design, and story. The process was clear, and the team was articulate in all stages. They paid close attention to the client's needs and provided frequent updates. In the end, their work quality was exceptional. ""We had an aggressive deadline with the rebrand, but they hit all the deadlines and kept the stakeholders updated."" **BACKGROUND** Please describe your company and your position there. I am the marketing specialist for a energy-savings engineering firm. We specialize in energy-performance contracting for school districts, allowing them to upgrade facilities by saving energy and saving money. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Brandtelling, and what were your goals? Our former brand wasn't serving our desire to break out of the local market. Our company name didn't connect to our services and we lacked a cohesive strategy to our brand and brand extensions. We needed an objective set of eyes and a partner who could keep us on track - especially with an aggresive deadline. **SOLUTION** How did you select this vendor? While other vendors were considered, Arthur seemed to know what we needed before we knew we needed it. While we knew we needed a new brand identity, Arthur's story-telling approach gave us a fresh perspective on our business and our direction. Describe the scope of their work in detail, including any steps and the final deliverables. Arthur conducted a thorough (yet enjoyable) interview with key members of the leadership team. He managed to coax out industry language, brand baggage, and competitive advantage to craft the brand-telling storyline. Through clear and detailed scopes-of-work Arthur and his team delivered a full brand package which included a new name, logo, elevator pitch, detailed narrative, brand-extension nomenclature, and more. He even re-wrote our entire website with updated copy to match the new brand language and design. How many people from the vendor's team worked with you, and what were their positions? I worked directly with Arthur, the Brandtelling principal. I also collaborated with this designer, public relations specialist, and videographer. All members of his team were experts in their respective fields. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? New brands usually take a while to "catch-on"...but our new brand seems to have had immediate adoption. I attribute that to the alignment of the name, design, and story to what we do. The fit is so natural it's almost hard to remember it being any other way. Describe their project management style, including communication tools and timeliness. Arthur is very clear in his process - articulating what he needs, what he will be delivering, and when he will be delivering it. I had regular meetings and there were milestone updates with the leadership team. We had an aggressive deadline with the rebrand, but they hit all the deadlines and kept the stakeholders updated. What did you find most impressive or unique about this company? I was most impressed by the quality of work and the thoroughness. This was Madison Avenue quality work expected from a large marketing firm....yet was executed by a modest team of exceptional talent. Are there any areas for improvement or something they could have done differently? We were fortunate to have the Brandtelling team local to us...but the lingering pandamic didn't allow for as many in-person meetings as I might have preferred. That said, the communication and interaction was in no way compromised. --- #### Branding Services for Consulting Company **The Project** - Services: Branding - Project size: Less than $10,000 - Project length: Sep. - Oct. 2022 **Project Summary**: Brandtelling provided branding services for a consulting firm. The team refined the client's messaging and brand persona and updated their website and social media platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Principal, Eagle Business Solutions - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 21, 2022 **Feedback Summary**: Thanks to Brandtelling's help, the client received positive feedback from their customers. The team was easy to work with — they were collaborative, knowledgeable, and experienced. Moreover, they went out of their way to teach the client how to update their site independently. ""We were impressed with Arthur's experience and knowledge."" **BACKGROUND** Please describe your company and your position there. I am the owner/operator of a Consulting practice that specializes in Growth and Exit Strategies for vcomanies with $5 to $75 million in revenenue **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Brandtelling? Brandtelling worked with me to create an updated persona and message strategy, then carry it through an updated website and social media prescence. **SOLUTION** How did you select this vendor and what were the deciding factors? Given my work to help other owners enhance their businesses' ROI, I am aware of many 'marketing' firms in the area. I have known Arthur for many yuears and it was an easy decision to reach out to him. Describe the project in detail and walk through the stages of the project. First, a lot of talk! We discussed the industry and the need to stand out in a crowd. We discussed the communication targets, both end clients, and Centers of Influence to help get me to them. We discusssed what has worked and not worked before. Second, we brainstormed approaches. Then Brqandtelling built a draft design that we threw darts at. In final stages, it was a collaberative effort. How many resources from the vendor's team worked with you, and what were their positions? I worked directly with Arthur (Chief Brand Creator) end to end with some technical support in the background. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are two weeks out and I have only result compliments from the community. How effective was the workflow between your team and theirs? As noted above, a very collaborative effort. very effective, great result What did you find most impressive or unique about this company? We were impressed with Arthur's experience and knowledge. Minimal time from start to finish. And they are not afraid to teach me how to do minor updates. They were great tutors. --- #### Company Rebrand for Energy-Savings Engineering Firm **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Oct. 2021 - Jan. 2022 **Project Summary**: Brandtelling developed a comprehensive brand identity for an energy-savings engineering firm. They delivered a full-brand package, including a new name, logo, elevator pitch, and detailed narrative. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Specialist, Energia - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2022 **Feedback Summary**: Brandtelling helped launch a brand that perfectly aligned with the company's name, design, and story. The process was clear, and the team was articulate in all stages. They paid close attention to the client's needs and provided frequent updates. In the end, their work quality was exceptional. ""We had an aggressive deadline with the rebrand, but they hit all the deadlines and kept the stakeholders updated."" **BACKGROUND** Please describe your company and your position there. I am the marketing specialist for a energy-savings engineering firm. We specialize in energy-performance contracting for school districts, allowing them to upgrade facilities by saving energy and saving money. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Brandtelling, and what were your goals? Our former brand wasn't serving our desire to break out of the local market. Our company name didn't connect to our services and we lacked a cohesive strategy to our brand and brand extensions. We needed an objective set of eyes and a partner who could keep us on track - especially with an aggresive deadline. **SOLUTION** How did you select this vendor? While other vendors were considered, Arthur seemed to know what we needed before we knew we needed it. While we knew we needed a new brand identity, Arthur's story-telling approach gave us a fresh perspective on our business and our direction. Describe the scope of their work in detail, including any steps and the final deliverables. Arthur conducted a thorough (yet enjoyable) interview with key members of the leadership team. He managed to coax out industry language, brand baggage, and competitive advantage to craft the brand-telling storyline. Through clear and detailed scopes-of-work Arthur and his team delivered a full brand package which included a new name, logo, elevator pitch, detailed narrative, brand-extension nomenclature, and more. He even re-wrote our entire website with updated copy to match the new brand language and design. How many people from the vendor's team worked with you, and what were their positions? I worked directly with Arthur, the Brandtelling principal. I also collaborated with this designer, public relations specialist, and videographer. All members of his team were experts in their respective fields. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? New brands usually take a while to "catch-on"...but our new brand seems to have had immediate adoption. I attribute that to the alignment of the name, design, and story to what we do. The fit is so natural it's almost hard to remember it being any other way. Describe their project management style, including communication tools and timeliness. Arthur is very clear in his process - articulating what he needs, what he will be delivering, and when he will be delivering it. I had regular meetings and there were milestone updates with the leadership team. We had an aggressive deadline with the rebrand, but they hit all the deadlines and kept the stakeholders updated. What did you find most impressive or unique about this company? I was most impressed by the quality of work and the thoroughness. This was Madison Avenue quality work expected from a large marketing firm....yet was executed by a modest team of exceptional talent. Are there any areas for improvement or something they could have done differently? We were fortunate to have the Brandtelling team local to us...but the lingering pandamic didn't allow for as many in-person meetings as I might have preferred. That said, the communication and interaction was in no way compromised. --- #### Content Development for IT Services & Consulting Company **The Project** - Services: Content Marketing - Project size: $10,000 to $49,999 - Project length: May - July 2021 **Project Summary**: Communication Strategy Group was in charge of content development for an IT services and consulting firm. This also involved having an in-depth understanding of the client's business and branding. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Sr Director of Portfolio Mgmt, IT Services & Consulting Firm - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 18, 2021 **Feedback Summary**: The client was beyond satisfied with Communication Strategy Group's outputs. They commended the vendor for establishing an effective workflow, which ensured all deliverables were passed in a timely manner and with utmost quality. Overall, it was a flawless collaboration.  ""They understood what I needed and delivered every time."" **BACKGROUND** Please describe your company and your position there. IT services and consulting company. Currently I am responsible for portfolio lifecycle. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Communication Strategy Group? Over the past years I have engaged CSG to help with content development around our solution areas. It requires them to be familiar with our company, services and under stand our branding and style as well. **SOLUTION** How did you select this vendor and what were the deciding factors? I have worked with CSG for many years. I choose to work with them because they understand my expectations, timelines and they type and quality of content I am looking for. Describe the project in detail and walk through the stages of the project. It is important for us to make sure we have the right internal and external content available to support our solutions. We have defined standard content that is required for each of the solutions in our portfolio. Once a project kicks off CSG typically researches the solution, interviews our subject matter experts and then produces the required documents. We typically go through 2 or 3 revisions through email to get to the final product. How many resources from the vendor's team worked with you, and what were their positions? I have worked with many resources at CSG and all produce the same quality of content. We are usually working with one person per project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The content packages that are produced enable our sales team and marketing team to have all the information they need on our solutions and position to the appropriate market. This accelerates our time to market by quickly enabling our teams. How effective was the workflow between your team and theirs? Workflow is very effective as we have a long time working relationship and understand the most efficient way to get our projects completed. What did you find most impressive or unique about this company? The ability to understand my expectations and adjust to fit the needs of our individual SMEs Are there any areas for improvement or something they could have done differently? No improvements. They understood what I needed and delivered every time. --- #### PR Program for International Research Group **The Project** - Services: Public Relations - Project size: Less than $10,000 - Project length: Mar. - Apr. 2021 **Project Summary**: Communication Strategy Group was tasked with creating a PR program for an international research group. The client was merging two of its websites and wanted the project to be broadcasted on press releases. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Informa - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — May 24, 2021 **Feedback Summary**: The client is impressed by Communication Strategy Group's strategic, timely, and comprehensive reporting style. They described them as incredibly efficient, as well. The vendor was available over the weekend to ensure their quality of work while meeting their planned deadlines. ""They had strategic guidance, timely follow-ups, and clear reporting on news wire results." " **BACKGROUND** Please describe your company and your position there. As General Manager of Informa Tech’s Channel business, Kelly leads the strategic vision and execution of the team's go-to-market strategy of content, digital media, events, research, communities, and best-in-class data and audience solutions to help our customers stay informed and exponentially grow their business. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Communication Strategy Group? We were bringing together 2 digital news and information sites together and needed to build the story around our media and events business. Arthur was helpful in shaping the full story for the sales and marketing materials, the news release to the wire, and press release to our industry. **SOLUTION** How did you select this vendor and what were the deciding factors? Our VP of Content has done extensive work with Arthur over the years. His understanding of the IT Channel; was incredibly helpful in understanding the "why" we were bringing the sites together and how this all ties into our live event strategy and community development. Describe the project in detail and walk through the stages of the project. Numerous deep dive conversations to review the project, review the 2 sites, walk-thru of the new site, review of the events. News release created, assistance with a letter to be shared with our clients help with developing the announcement of our DEI Advisory Board, Workshop Series, and Community. How many resources from the vendor's team worked with you, and what were their positions? We worked directly with Arthur. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They were incredible to work with. They had strategic guidance, timely follow-ups, and clear reporting on news wire results. How effective was the workflow between your team and theirs? Incredibly efficient What did you find most impressive or unique about this company? Understanding of the IT Channel, timely turnaround, and availability over the weekend to ensure we met our deadline. Are there any areas for improvement or something they could have done differently? I was being guided properly the entire way, look forward to our next project together. --- #### PR, Communications & Content Dev for Tech Company **The Project** - Services: Advertising, Content Marketing, Public Relations - Project size: $50,000 to $199,999 - Project length: Sep. 2019 - Ongoing **Project Summary**: Communication Strategy Group handles PR and communications to boost the business’ brand awareness and presence. The team provides press materials and collateral, and they also help with blogs and a podcast. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Aspire Technology Partners - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 15, 2021 **Feedback Summary**: Communication Strategy Group consistently delivers great work, making them an ideal long-term partner. Not only do they possess the required expertise, but they also have strong project management and communication skills. They’re a supportive and attentive team that understands the industry. ""They’re always there to guide us from beginning to end." " **BACKGROUND** Introduce your business and what you do there. I am the Director of Marketing for Aspire Technology Partners and I head the marketing team. Aspire is a premier technology systems integrator and services firm delivering digital infrastructure solutions and managed services designed specifically to achieve transformational outcomes for our clients.   Aspire’s outcome‐driven approach accelerates the client's journey by combining secure digital infrastructure, validated designs and implementation expertise, and managed services, transforming today’s multi‐cloud architectures into enablers of business value. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Communication Strategy Group? We needed help with various projects to improve our brand presence and awareness. **SOLUTION** What was the scope of their involvement? Communication Strategy Group works with us for various projects which include PR and publicity, and communications. We lay out a plan and a calendar of activities so that their team can get aligned.  We then sit down with Arthur G. (Principal & Chief Brandteller) to see where we can map and align Communication Strategy Group services. The team helps put together press materials and blogs and assists us with some collateral development. Our podcasts are also produced by their team. What is the team composition? Arthur G. is my main point of contact, and I’ve also interacted with Michael S. (Creative Director) and other teammates. How did you come to work with Communication Strategy Group? I have worked with them in past organizations, and because I was satisfied with their services, I continued working with them in my present role. How much have you invested with them? We spend about $50,000 annually for their services. What is the status of this engagement? My current organization has been working with them for about a year and a half. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The services they offer are based on expertise and experience. Their quality of work is why I continue working with them. We’re achieving what we want. How did Communication Strategy Group perform from a project management standpoint? The team is always on top of things, and they take the initiative to follow up with us and provide status updates on a regular basis. We used several communication channels, including email and social media. Arthur also calls me directly if there’s something we need to work on. They use specific software to make it easier to communicate and to track the status of the project on the backend. I’ve never had any issues working with them because it’s an organized process. They understand the business in terms of our own go-to-market tactics. What did you find most impressive about them? The mere fact that they understand the business, how we work, and what our expectations are for driving the desired outcomes is impressive. Communication Strategy Group doesn’t set up a project and leave it; they’re always there to guide us from beginning to end. I’m really happy working with them. Are there any areas they could improve? Overall, the team is doing a great job. They are most often meeting if not exceeding expectations with what they create and deliver. Do you have any advice for potential customers? Be involved in the process. When you’re working with a third-party partner, transparency is important. That way Communication Strategy Group can grasp exactly what you’re looking for and have a better understanding of the business and the strategy. You need to develop a trusting relationship so that the process of achieving the results that you want can be much more seamless. --- #### Marketing Services for Technology Solutions Company **The Project** - Services: Advertising - Project size: $10,000 to $49,999 - Project length: Oct. 2019 - Ongoing **Project Summary**: Communication Strategy Group provides outsourced marketing and communications services for a technology solutions company. They refine pre-developed content and run the partner's campaigns and podcast platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Revenue Officer, MTM Technologies - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 25, 2020 **Feedback Summary**: The partner has seen an increase in the number of opened emails and clicks. Communication Strategy Group has helped resolve and improve many former issues and overall content has been excellent.  Productivity and organizational skills complement their project management style. "“Communication Strategy Group always plans several weeks in advance and has content prepared long before it’s due.” " **BACKGROUND** Introduce your business and what you do there. I’m the chief revenue officer of a value-added reseller of technology. We provide technology services for both project and managed outsourcing. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Communication Strategy Group? Essentially, we had some changes in organization and were in search of additional marketing and communications services. Our team had tried using an internal employee to handle that role but found it to be challenging for just one person. We contacted Communication Strategy Group to see if they could provide an outsourcing marketing communications role for us. **SOLUTION** What was the scope of their involvement? Communication Strategy Group handles the outsourced marketing and communications services for our partner channels. For example, as a value-added reseller, we have a gold partnership with Cisco. We handle Cisco’s publications, mailings, and podcasts all in an effort to generate interest for their products and services. Communication Strategy Group comes into play because they provide the business solutions in our collaboration with Cisco. Their team refines the content we develop and create. This includes campaigns to communicate messages to our new and existing clients. Communication Strategy Group also set up our podcast platform. We invite and interview experts in the fields that we’re interested in to discuss and deliver lecture sessions. Communication Strategy Group then uploads the episodes to a number of podcast hosting platforms. What is the team composition? Arthur (Principal and Chief Brandteller) is my main contact. He engages a number of others, probably about 2–3 people, depending on the campaign. How did you come to work with Communication Strategy Group? Their team was recommended to us through one of our partners. I reached out to Communication Strategy Group and asked if they could provide a retainer on-demand partnership to help us with various projects. They were very happy to engage. How much have you invested with them? We invest between $6,500–$7,000 a month. What is the status of this engagement? Our ongoing partnership began in October 2019. --- #### Rebrand & Content Management for IT Company **The Project** - Services: Branding - Project size: $50,000 to $199,999 - Project length: Sep. 2017 - Ongoing **Project Summary**: Communication Strategy Group provides ongoing branding support. They created a brand image and logo. Their team supports monthly digital marketing campaigns and also developed a WordPress website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Island Tech Services - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 15, 2019 **Feedback Summary**: The efforts have fulfilled expectations, and the new brand image satisfies the client. The support from Communication Strategy Group has led to more efficient sales efforts. Their speed, creativity, and dedication make them a valuable asset in the multiyear engagement.  ""They take our concepts and turn them into the exact message we’re trying to convey." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Island Tech Services. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Communication Strategy Group? We hired Communication Strategy Group to help us put together a story for our brand through content. This expanded to both our web and social media presence as well as email marketing campaigns we do. **SOLUTION** What was the scope of their involvement? To start the process, Communication Strategy Group listened to our explanations about the company’s history, customer base, and products. Based on this, they created a brand that encompasses everything our company is working toward. They produced three models for us based on our company’s different pillars. Since then, they’ve also created our WordPress website, implemented a new logo, and delivered a full branding package. They handle our daily communication on social media and marketing campaigns. Every month, we collaborate on finding a topic to target through these efforts. From there, the team will develop an email marketing campaign, a relevant, researched blog, and make any website updates necessary. They also handle the news releases whenever we have big company news, such as mergers, acquisitions, product launches, and more.  What is the team composition? Arthur (Principal & Chief Brandteller, Communication Strategy Group) and Mike (Creative Director & Partner, Communication Strategy Group) are our main points of contact.  How did you come to work with Communication Strategy Group? I found Communication Strategy Group through a mutual customer of ours. After I talked about our challenges, they introduced us to Arthur and Mike.  How much have you invested with them? We spend $60,000 annually on their services. What is the status of this engagement? The project began in September 2017 and we have an ongoing relationship. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Over the last few years, we’ve been expanding across the country and their services make it easier for us to maximize our remote sales team’s efforts. Additionally, they created a strong, new brand for us and we’re able to quickly go to the market with our products.  How did Communication Strategy Group perform from a project management standpoint? They’re a very responsive team. Our team appreciates how they keep us on track. We’ll have weekly conference calls, they’ll set up a timetable for the deliverables, and keep us updated throughout the month on their progress. They are actively engaged with our sales team and support their remote efforts, too. What did you find most impressive about them? I love that I can give their team an idea and they’ll take it from there. They take our concepts and turn them into the exact message we’re trying to convey. We also value that they bring their own ideas and help develop content that works toward our goal. Their flexibility and high engagement level really help us.  Are there any areas they could improve? No, there’s nothing they can change.  Do you have any advice for potential customers? When working with any marketing company, you should look at your budget and know what you’re trying to achieve. It’s great to hire a team of resources like this instead of an in-house teammate who might not have broad expertise. Knowing that Communication Strategy Group is a team of writers and content creators is important.  --- #### Public Relations & Content Development for IT Company **The Project** - Services: Public Relations - Project size: Confidential - Project length: Jan. 2008 - Jan. 2016 **Project Summary**: Communication Strategy Group developed a PR and content strategy, producing regularly scheduled press releases, social media content, blog posts, and coverage in other outlets.  **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Former VP of Marketing & Business Development, Logicalis - Industry: Information technology - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — May 22, 2019 **Feedback Summary**: Communication Strategy Group employed effective strategies to improve client engagement and awareness of the business for many years. In addition to the quality of their work, they were also easy to work with, communicative, and proactive about understanding client needs.  "“Communication Strategy Group's content efforts had a significantly positive impact on client engagement.” " **BACKGROUND** Introduce your business and what you do there. I'm the former VP of marketing and business development at Logicalis. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Communications Strategy Group? We were in need of consistent content development and PR coverage. **SOLUTION** What was the scope of their involvement? Communication Strategy Group developed a PR and content strategy and executed on development. They produced a press release each week, along with regular social media and blog posts. They also pitched content to third-party outlets, including trade publications. What is the team composition?  I primarily worked with an account director, Karen, their editorial services director, Mark, and a brand storyteller, Arthur.  How did you come to work with Communications Strategy Group? I had worked with someone on their team in the past who connected me with the rest of the team. What is the status of this engagement? We worked with them from 2008–2016, but we still consider them partners. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Communication Strategy Group's content efforts had a significantly positive impact on client engagement. They also got our business consistent coverage in trade publications most valuable to our line of work.  How did Communications Strategy Group perform from a project management standpoint? They were incredibly responsive, going above and beyond in terms of customer service. Even though they're located across the country, communications were seamless and their distance seemed irrelevant.  What did you find most impressive about them? They're great at providing personalized service and taking the time to understand their client's needs and industry. Some vendors would require ongoing training, but that wasn't the case with them; they're very proactive about learning about their clients in order to provide the best possible solutions.  Are there any areas they could improve? I can't think of anything. Do you have any advice for potential customers? Maintain open lines of communication and let them know what's happening within your organization to give them a better understanding of client needs.  --- ## Portfolio & Awards ### Branding & Logo Development We developed this striking logo for a client that serves the first-responder community (see client review). Corporate brand identity Logo development Brand style guide development ### Media Relations; Cover Story We successfully pitched and obtained a cover story for our client in a prestigious industry magazine. Public relations Media relations Media strategy ### Media Relations We successfully pitched and obtained news coverage for our client's business expansion. Public relations Media relations Media strategy ### Story Leadership Marketing We developed a series of articles to demonstrate the client's Story Leadership Marketing. These articles were placed as local business publication op/eds and turned into successful presentations. content marketing thought leadership marketing public relations media relations ### Examples of Our Work Examples of our branding & content marketing work ### Refresh, Reposition, Rebrand Professional Services Brandtelling refreshed Energia's former brand to better represent the dynamic work the consultancy provides its school district and municipality clients. This included development of a new corporate identitity with naming, logo, colors, typefaces; development of a new Story Platform; refreshing the company website; developing a School District Energy Savings Calculator; creating a dynamic animated explainer; creating new corporate videos and refreshing and rebuilding company collateral to embrace the refreshed message. The company has continued working with Brandtelling to develop its Story Leadership through an educational and informational podcast series, blog articles, newsletters and news releases. ### Branding & Logo Development We developed a new name, logo and brand identity for this Clean Energy Contractor, including this strong and clean logo. Brand strategy Naming Corporate brand identity Logo development Brand style guide development ### Industry Recognitions - BrandSLAM Leader - LI Business News Excellence in Communication Award - Top IT Channel Public Relations and Marketing Firm ## Key Clients - Energia ## Packages ## About the Team ### Our Story Your Chief Brand Officer I’m Arthur Germain: storyteller, marketer, author and tech geek. I’m also a husband, father, brother, and son. I’ve been a technology and business editor, a public relations professional and the manager of in-house and agency communications and marketing teams.  At heart, I’m a story strategist, brand storyteller and copywriter. I help savvy marketers like you uncover and articulate the brand stories that inspire action and empower your company as an industry leader. ## Locations (1) ### East Northport, NY (Headquarters) - 1 Hewitt Square, Suite 236 - East Northport, NY 11731 - United States - 2 - 5 employees - Phone: 1-631-239-6335 ## Contact Brandtelling [Send a message](https://clutch.co/profile/brandtelling) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/brandtelling-a-brand-storytelling-agency/) - [X](http://twitter.com/Brandtelling)