Boldly Authentic

Brandlucent helps impactful B2B tech and service companies pursue their brand potential. Through our 360 brand process, we define, inspire, and engage to ensure the success of your brand transformation. With strategic guidance, we drive ambitious companies to take on the world.

Our Mission:

Our mission is to guide ambitious B2B tech and service companies through a complete brand transformation to take on their vision.

We deliver on this mission through our in-depth, structured brand transformation program. We take on an exploratory, collaborative and strategic approach to align and motivate clients to widen their scope and augment their ambition.

We dare you to reach higher.

Outgrown your brand? Ready to take the next step?

We’re here to help you embody that ambition. With exploratory, collaborative, and strategic guidance, we drive you to progress with purpose and go beyond belief.

 

 
$25,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2015
Show all +
Montreal, Canada
headquarters
  • 7240 Waverly St, Suite 108
    Montreal, QC H2R 2Y8
    Canada
other locations

Portfolio

Key clients: 
Our complete brand transformation empowers ambitious B2B tech and service companies to widen their scope and exceed expectations. Through quality and structured guidance, we are your driving guide, here to align, excite, and motivate your team through a business break-through. We see your potential, we’ll get you there. https://brandlucent.ca/work/
FlightHub - Employer Branding Image

FlightHub - Employer Branding

FlightHub is a flight booking and management service that emphasizes user experience and the individualized customer journey. With a rapidly growing team of over 100 employees, they develop software to make travel more accessible so people can explore more. As the company and their ambitions began to grow, FlightHub decided it was necessary to update their hiring needs to match their new vision. With an understanding that company
mobilization requires a united and like-minded team, they turned to Brandlucent to help uncover what it meant to be a FlightHub employee. We helped them to understand their values and accentuate their goals, and ultimately to attract employees who share an ambition for positive impact.
FlightHub Image

FlightHub

FlightHub is a flight booking and management service that emphasizes user experience and the individualized customer journey. With a rapidly growing team of over 100 employees, they develop software to make travel more accessible so people can explore more. As the company and their ambitions began to grow, FlightHub decided it was necessary to update their hiring needs to match their new vision. With an understanding that company
mobilization requires a united and like-minded team, they turned to Brandlucent to help uncover what it meant to be a FlightHub employee. We helped them to understand their values and accentuate their goals, and ultimately to attract employees who share an ambition for positive impact.
FlightHub - Icons Image

FlightHub - Icons

FlightHub is a flight booking and management service that emphasizes user experience and the individualized customer journey. With a rapidly growing team of over 100 employees, they develop software to make travel more accessible so people can explore more. As the company and their ambitions began to grow, FlightHub decided it was necessary to update their hiring needs to match their new vision. With an understanding that company
mobilization requires a united and like-minded team, they turned to Brandlucent to help uncover what it meant to be a FlightHub employee. We helped them to understand their values and accentuate their goals, and ultimately to attract employees who share an ambition for positive impact.
Atek - Brand Strategy & Identity Image

Atek - Brand Strategy & Identity

Atek is a team of innovators working to improve public health through technology. Working closely with Quebec-based research institutes and laboratories, they create smart solutions to monitor, trace, and protect the integrity of samples.

 

Atek’s services began to gain notoriety, and they saw a growth in reputation and client base. Having developed a unique expertise in their field, they quickly realized that

their positioning was no longer fully reflecting the reality of their offering or the depth of their experience and knowledge. Atek came to

Brandlucent to strategically focus their brand efforts towards life science. We worked with them to clearly define this positioning and build a trusting

connection with their clients.

Ayuda Media Systems - Brand Identity Image

Ayuda Media Systems - Brand Identity

Global advertising tech company, Ayuda, was looking to clarify and refine their brand to keep up with their expanding business. They turned to Brandlucent to create cohesive brand messaging and establish a more future-focused identity. What we did:

Brand Strategy,Brand Identity,Tagline Creation,Product Alignment. https://brandlucent.ca/work/ayuda/

Levee Future Planning - Brand Identity Image

Levee Future Planning - Brand Identity

Groupe Conseil Levee, an established presence in the financial securities industry, had outgrown its original brand identity. The company now stood for more than just reliable advice. With expanded goals, capabilities and client portfolios, Levee turned to Brandlucent for a revamped brand strategy. Together, we uncovered Levee’s updated brand elements—client confidence, adaptability and forward planning—and carved out their new

brand identity. To create a full brand experience for Levee’s clients, we refined their service lines and focused their messaging. A name change (Levee Future Planning) and new tagline (“Your confidence, secured.”) embodied their vision, key strengths and differentiators. Featuring greens, golds and bold geometry, a refreshed logo expressed agility and forward movement as well as trust, strength and depth of experience. With an authentic, unified brand identity, they have set aim to capture new markets and opportunities.
Levee Future Planing - Brand Strategy, Identity and ongoing consulting Image

Levee Future Planing - Brand Strategy, Identity and ongoing consulting

A trusted name in financial securities, Levee had evolved over the years with expanded goals, capabilities and client portfolios. Brandlucent revamped their brand strategy for a more authentic brand experience. 


What we did:

Brand Strategy,

Brand Naming,

Tagline Creation,

Brand Identity.


Levee Future Planning - Business Cards Image

Levee Future Planning - Business Cards

Groupe Conseil Levee, an established presence in the financial securities industry, had outgrown its original brand identity. The company now stood for more than just reliable advice. With expanded goals, capabilities and client portfolios, Levee turned to Brandlucent for a revamped brand strategy. Together, we uncovered Levee’s updated brand elements—client confidence, adaptability and forward planning—and carved out their new

brand identity. To create a full brand experience for Levee’s clients, we refined their service lines and focused their messaging. A name change (Levee Future Planning) and new tagline (“Your confidence, secured.”) embodied their vision, key strengths and differentiators. Featuring greens, golds and bold geometry, a refreshed logo expressed agility and forward movement as well as trust, strength and depth of experience. With an authentic, unified brand identity, they have set aim to capture new markets and opportunities.


https://brandlucent.ca/work/levee-future-planning/

Levee Future Planning - Your future plan

Consulting, video production company selection, scripting


Filming / Editing by Cat Around Films. https://cataroundfilms.com/

Levee Future Planning - Website Design Image

Levee Future Planning - Website Design

A trusted name in financial securities, Levee had evolved over the years with expanded goals, capabilities and client portfolios. Brandlucent revamped their brand strategy for a more authentic brand experience. 


For this piece, we designed and programmed a custom website for Levee Future Planning in house featuring the latest web technology


StigmaZero - Iconography Image

StigmaZero - Iconography

StigmaZero is an online professional training academy with a pursuit to help employers eliminate stigma in the workplace. We worked with them to define their brand and create a visual identity that reflected the essence of their core mission.


https://brandlucent.ca/work/stigmazero/


Through our in-depth

Brand Strategy Program, we worked on promoting the nature of StigmaZero’s brand, elevating the client experience by bringing clarity and approachability to their message. We designed a brand identity to reinforce StigmaZero’s values, purpose, and mission, using warm welcoming colors to convey a sense of approachability and authenticity. Since the launch of their brand, StigmaZero has quickly taken off, inspiring a wide range of clients and audiences to make a difference.
StigmaZero - Business Cards Image

StigmaZero - Business Cards

StigmaZero is an online professional training academy with a pursuit to help employers eliminate stigma in the workplace.


What we did:

Brand Strategy

Brand Identity

StigmaZero - Brand Identity Image

StigmaZero - Brand Identity

StigmaZero is an online professional training academy with a pursuit to help employers eliminate stigma in the workplace. What we did:Brand Strategy, Brand Identity, Brand Naming, Tagline Creation, Branded collateral. https://brandlucent.ca/work/stigmazero/

CWB Beverages for Chez Tousignant Image

CWB Beverages for Chez Tousignant

A mouth-watering fixture in Montreal’s Little Italy, Chez Tousignant delivers chef-driven fast food with classic Québécois flare. Their suppliers, CWB Beverages, were helping them launch a line of artisan sodas that reflected the heritage styling of the Chez Tousignant brand. Partnering with a talented illustrator, Brandlucent developed a visual brand strategy influenced by pattern, hand-drawn design,

art nouveau, clean typography and Wes Anderson colour palettes. The label design, a mix of rustic and refined, vintage and modern, expressed a sense of surprise, joy and anticipation. The centrepiece featured tantalising pencil sketches of each primary ingredient. With a unified visual strategy for their new product line, Chez Tousignant is able to provide an immersive brand experience for patrons.


Ayuda Media Systems - Brand Identity Image

Ayuda Media Systems - Brand Identity

With over 127 employees across three different countries, Ayuda needed to update their brand to keep up with their expanding business. 


https://brandlucent.ca/work/ayuda/


Looking to refresh their strategy and identity, Ayuda turned to Brandlucent. Our thorough Brand Strategy Program helped them develop clear and

coherent brand messaging, and assured that the company maintained a unified vision of their brand both internally and externally. We refined Ayuda’s identity to better reflect the maturity of their company, focusing on a sharper, more future-focused logo to match the companies evolving success. Combining the strengths of their expertise and offerings, Ayuda has recently been acquired by Montreal-based international Out-of-Home solutions provider, Broadsign.
Ayuda Media System - Business Cards Image

Ayuda Media System - Business Cards

Global advertising tech company, Ayuda, was looking to clarify and refine their brand to keep up with their expanding business. They turned to Brandlucent to create cohesive brand messaging and establish a more future-focused identity.


What we did:

Brand Strategy,

Brand Identity,

Tagline Creation,

Product Alignment.


Riba - Brand Collateral Image

Riba - Brand Collateral

In the complex, fast-paced world of retail data integration, how do you make your brand personal and accessible? RIBA turned to Brandlucent to make their brand align with their vision. 


What we did: Brand Strategy,

Brand

Riba Retail - Web Design Image

Riba Retail - Web Design

Operating on the cutting-edge of data integration, RIBA attracted major retail clients such as New Balance, Roots and DKNY. However, they also faced a branding challenge: In such a complex, fast-paced industry, how do you make your brand personal and accessible? RIBA turned to Brandlucent. Our Brand Strategy Program brought clarity, focus and simplicity to their brand messaging. We helped RIBA identify their main brand

differentiator and better position their unique method of data integration. Our service refinement fully captured the scale and depth of their offerings. An updated logo featured clean, modern lines and colours to reflect their pioneering role in the technology sector. A name refresh and sleek new website later, RIBA is now thriving on all fronts, their brand finally aligning with their vision.

Reviews

Sort by

Branding for Professional Training Program

"We couldn't be happier."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Oct. 2018
Project summary: 

Brandlucent created a branding strategy that included logo design, branding, web design, and redesign marketing materials. Expanding upon their partner’s ideas, they established an authentic brand.

The Reviewer
 
1-10 Employees
 
Montreal, Canada
Rylan McKinley
Co-Founder, StigmaZero
 
Verified
The Review
Feedback summary: 

The new brand has received positive feedback from prospective clients. Regularly following up with their partners, Brandlucent’s team was highly organized and efficient. Helping progress the project quickly, they worked closely with their partners to deliver a product that met their vision.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

lan McKinley Rylan is the Co-Founder of StigmaZero and oversees Marketing and Sales activities as its’ global Head of Growth. Over his 15+ years of sales and marketing experience, Rylan has built and lead high-growth sales teams and most recently founded a successful digital marketing agency.

Through his experiences in the corporate world, Rylan understands the importance of ending the stigma still surrounding mental illness in the workplace. Rylan believes that companies have the responsibility to offer safe and inclusive work environments for all their employees.

Not only is it the right thing to do, but it will lead to a stronger company culture and increased productivity that directly impacts the bottom line. A true Win-Win. This is a mental health movement – and Rylan wants you to be a part of it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandlucent?

Our company had recently pivoted from offering a service to offering a web based product and we needed to do a complete re-brand that was aligned with our new offering and aligned with our company values.

What were your goals for this project?

We needed everything from a an overall branding strategy to new company name, logos, branding guide, web design, overhaul on marketing materials etc...

SOLUTION

How did you select this vendor?

We spoke with and evaluated several companies that we thought might be a good fit for what we were looking. It was an easy decision to move forward with Brandlucent.

From their approach, ease to work with and the feeling that they really understood what we wanted to accomplish and stay authentic to our values, we were confident that could help in moving us forward.

Describe the scope of their work in detail.

A lot of work from Brandlucent went into the finished results. They started in really wanting to understand our business, our vision and mission. We went through a couple of well organized workshops to help us clearly define what that was.

From there we were able to build the overall strategy that helped us, through some more organized working sessions develop our company name, logos, branding guide etc...

The entire process was so well structured and thought out and always felt that we were moving closer to the final result. It made it easy for us to just focus on the individual tasks instead of trying to do everything at once.

What was the team composition?

We worked directly with Karen and her team which varied on what part of the process we were working on.

RESULTS & FEEDBACK

˙˙Can you share any outcomes from the project that demonstrate progress or success?

We are very happy with the outcomes, our clients and prospective clients are always complimenting us on our branding, we have been able to happily refer companies back to Brandlucent.

How effective was the workflow between your team and theirs?

The workflow was always great. They were always organized and it never felt that there was any time wasted when dealing with them. They were great in following up and always met their deliverables (and were good at prompting us when our deliverables were late!).

What did you find most impressive about this company?

I was most impressed by the process behind something that is more "creative". Brandlucent was able to move us along and help sort our ideas, thoughts, visions and organize it all into a structure that allowed us build our authentic brand.

Are there any areas for improvement?

We couldn't be happier.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding for Office Rental Company

"I was impressed by how quickly Karen understood a business that is very different from hers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Sept. 2019
Project summary: 

Bandlucent helped update visual identity and define brand strategy for an office-space rental company. 

The Reviewer
 
1-10 Employees
 
Montreal, Canada
Vanessa Brochu
Sales representative and partner, Fabrik8
 
Verified
The Review
Feedback summary: 

Brandlucent's design work pleased project stakeholders, developing a more solid brand identity for their client and inspiring confidence in their position in the market. Their team was focused, precise, and professional throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Fabrik8 is developping and operating office complex for businesses of all sizes and provides upscale and wellness oriented amenities to contribute and enhance business productivity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandlucent?

Visual identity update and branding development.

What were your goals for this project?

To update the image of Fabrik8 and strengthen positioning of the brand to offer wellness and productivity oriented workspaces.

SOLUTION

How did you select this vendor?

Brandlucent is a current tenant at Fabrik8 and we've develop a relationship troughout the years she been with us. The professionalism and experience Karen has demonstrate made the decision clear that we had to work we her and her team to propel our brand.

Describe the scope of their work in detail.

Brand strategie and Identity update.

What was the team composition?

We've work with Karen, CEO of Brandlucent.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We feel confident about our new branding and visual identity. We've started to use all the tools they've given us in our marketing, sales and with our human resources and we can already feel that people adhere to this new positionning and relate to it.

How effective was the workflow between your team and theirs?

Very effective. Productive meetings ( Karen is very focus and showed a great and precise comprehension of our business and where we want to bing it). Very effective during the meetings, emails exchange, fast delivery of the work and updates.

What did you find most impressive about this company?

I was impressed by how quickly Karen understowad a business that is very different from hers. Very effective and professionnal. I also liked the confidence when we were challenging some of her proposition.

Are there any areas for improvement?

Not that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & New Website for Date Integration Co

"Brandlucent delivered in spades."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2015 - June 2016
Project summary: 

Brandlucent supports branding efforts. Their team directed strategy and identity, creating a logo as well as mission and vision statements. They provided full-stack development of a static WordPress site.

The Reviewer
 
2 - 10 Employees
 
Montreal, Canada
Rick Boretsky
CEO, RIBA Retail
 
Verified
The Review
Feedback summary: 

Producing effective marketing materials, Brandlucent developed industry knowledge to unify brand identity. The team directed consistent messaging, which has made engagements with potential clients easier. They’re a valuable partner, providing deliverables on time and within scope. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of RIBA Retail. We provide technical services in terms of data integration for the retail industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brandlucent?

We needed support building brand identity and strategy. 

SOLUTION

What was the scope of their involvement?

First, Brandlucent delivered a package that identified all of the key elements for our brand strategy including mission and value statements. They framed the wording around who we are, what we do, and what we represent.

Then, Brandlucent formulated our brand identity. Their team created a logo, specified brand colors, and designed all of our graphics. They developed our display for any materials we share publicly.

We eventually expanded their scope into a full redesign of our website. From scratch, they built a static Wordpress site including the layout.

Since then, their team has worked on everything from email campaigns to infographics. Brandlucent provides ongoing site maintenance and produces content, such as blogs.

What is the team composition?

We worked mainly with Karen (CEO, Brandlucent). I’m not sure how many teammates built our website.

How much have you invested with them?

We’ve spent between $10,000–$50,000 throughout our collaboration.

What is the status of this engagement?

We started working together in December 2015, and continue to do so.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After many years of just winging it, Brandlucent focused messaging around our strengths and abilities— this was a big step. Their team helped our marketing capabilities; we’re now able to explain what we do, and the value our work adds to prospective customers as well as members of the industry. They’ve enabled us to be consistent with all of our brand materials and email campaigns. I don’t have quantitative data.

How did Brandlucent perform from a project management standpoint?

We’ve had no issues. Their team connects through email and phone calls. Brandlucent has been ahead of deadlines on all the projects they’ve worked on.

What did you find most impressive about them?

They were able to quickly understand our culture and business model. Their team was able to frame what we do in a clear message. Brandlucent delivered in spades.

Are there any areas they could improve?

Honestly, no. They’ve never been late or delivered something that wasn’t what we were imagining. I have nothing to offer in terms of constructive feedback.

Do you have any advice for potential customers?

Be available to do the work and spend the time to accomplish goals, especially during the early stages.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We didn’t have any issues in terms of late deliverables.
  • 5.0 Cost
    Value / within estimates
    It’s pricey. But you get the quality you pay for.
  • 5.0 Quality
    Service & deliverables
    Everything was done according to our descriptions and delivered on time.
  • 5.0 NPS
    Willing to refer

Branding & Marketing for Financial Planning Firm

"Their ability to capture my specific brand and style has been one of the most empowering experiences of my career."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2015 - Ongoing
Project summary: 

Brandlucent revamped a financial planning firm's branding and marketing strategies. They helped define the brand and target customers, overhaul service offerings, and create a website. The project is ongoing.

The Reviewer
 
1-10 Employees
 
Montreal. Canada
Victor Levee
President & Founder, Levee Future Planning
 
Verified
The Review
Feedback summary: 

The team's branding efforts are almost complete and have brought in praise from clients and a boost in revenue. Brandlucent provides in-depth knowledge and experience in branding and marketing. Their responsiveness, expertise, and clear communication make for a smooth collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I have been in the in the financial security planning business for over 40 years. As a sole owner and the founder of my company I have been involved in every aspect of my business development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brandlucent?

It became evident to me that the evolution in the financial security planning sector was not keeping up with the new world technology. After an exhaustive market search I saw an opportunity to seize this moment to leverage the creativity and dynamism of Brandlucent as they are the only firm that we’re truly capable of grasping my craft and creating a branding strategy that fit my personality and values.

What were your goals for this project?

I wanted to set myself apart from the competition. I wanted to find dynamic new ways to communicate my message. I needed to make the experience of working with me totally unique

SOLUTION

How did you select this vendor?

I spent nearly 2 years meeting with a wide range of branding and content providers. Each meeting left me with the same sense that it was their processes rather than my unique values that would set me apart. Until I met Brandlucent. The chemistry was instant. The only thing that mattered was me. The openness to my story was so authentic that it was clear Brandlucent was the best possible choice

Describe the scope of their work in detail.

My work with Brandlucent started with a massive review of all my processes and marketing strategies. This evolved over time into an accurate distillation of what my brand really was and then how to communicate it to my clients and prospective clients. We also clearly defined my ideal target market and the completely overhauled my product shelf. The Branding spawned a new website and incorporated the latest is marketing technology to target certain market sectors. My work with Brandlucent will continue as my business is constantly evolving thanks to the team at Brandlucent. I am now positioned to be more effective than my competitors in the new age of business.

What was the team composition?

I worked directly with the founder of Brandlucent a brilliant, creative and dynamic individual. We met weekly for two years. I have also worked with the senior management on the more technical aspects of my business. At all levels not only was the experience amazing and provided me with tremendous growth, but it was a tonne of fun.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the majority of the branding is now complete, the results have been remarkably instant and measurable. Incredibly positive feedback from all clients and prospects and a significant uptick in revenues.

How effective was the workflow between your team and theirs?

The back and forth betBrandlucent and Levee Future Planning has been impeccable in every sense. Never once have I felt that a question, request or inquiry of any kind was too much for them to handle. I felt like I was the part of their team throughout the entire process.

What did you find most impressive about this company?

In a word. Authenticity. Their ability to capture my specific brand and style has been one of the most empowering experiences of my career.

Are there any areas for improvement?

It is said that “It takes 10 years to become and overnight success”. Given the background and depth of experience that the team at Brandlucent brings to the table, I can say with complete accuracy that the company may be young but the team is well beyond the 10 years in experience and insights and the ability to put that all together.

5.0
Overall Score Simply the best
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Simple fast and always on time
  • 5.0 Cost
    Value / within estimates
    Mite value for my money spent than any other investment I have made in my business
  • 5.0 Quality
    Service & deliverables
    Brilliant.
  • 5.0 NPS
    Willing to refer
    I am proud to be their Ambassador.

Brand Guidelines & Logo Redesign for Ad Tech Company

“Employees and customers have given positive feedback on the new brand.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Mar. 2019
Project summary: 

Brandlucent managed an intensive brand overhaul, including a new logo, collateral, and guidelines. They changed the colors, font, and overall personality to make the brand more current and consistent.

The Reviewer
 
51 - 200 Employees
 
Montreal, Canada
Luc Filiatreault
CEO, Ayuda Media Systems
 
Verified
The Review
Feedback summary: 

Brandlucent had effective project management and employed a detailed methodology to create brand components that were based on research. The team understood company offerings and culture and crafted a brand identity that reflected those ideals and values.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Ayuda Media Systems, a software company that sells a complete suite of applications for out-of-home advertisers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brandlucent?

We’d arrived at our 15th anniversary and wanted to revamp our brand and website. We needed a partner who could update our market positioning.

SOLUTION

What was the scope of their involvement?

We initially just wanted to do a small refresh, but Brandlucent helped us realized that we had a lot of brand components that we needed to update. They helped us change the entire personality of our company, which is something we were excited about. At first, we’d branded our company as a young and rebellious brand, but we’d grown to have over 100 professional clients and realized we needed something that fit our customer base better.

Brandlucent came up with a few ideas and some language we could use to better define the values of our company. From there, they put together a brand guideline, including colors and fonts that would match the new personality. We had them redo the logo, but it wasn’t extensive. They also created business cards, letterhead, digital signage, and other collateral that made us look more professional and gave us a consistent look.

What is the team composition?

We had one main point of contact.

How did you come to work with Brandlucent?

Someone referred them. They asked lots of good questions and understood our technology, so we hired them.

How much have you invested with them?

We spent between $10,000–$25,000.

What is the status of this engagement?

The partnership lasted from November 2018–March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Employees and customers have given positive feedback on the new brand. The employees especially like it because it calls back to our original logo.

How did Brandlucent perform from a project management standpoint?

They had good project management. They met deliverables and were a straightforward and effective team. They weren’t late on any tasks.

What did you find most impressive about them?

Instead of just choosing colors or fonts based on what we liked, they did their best to base decisions on research and what would make the brand as cohesive as possible.

Are there any areas they could improve?

I can’t think of any ways they could improve.

Do you have any advice for future clients of theirs?

Communicate what you want and give them space to do their job.

5.0
Overall Score We're happy with their work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    We spent more than we’d planned, but it's because we expanded our scope.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.